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Client Success Account Manager Jobs in Minnesota

Thomson Reuters

Account Manager

Eagan, MN · On-site +1

The Account Manager partners closely with Solution Consultants, Customer Success, Account Specialist, and Associate Sales Specialist roles to accelerate adoption, protect ARR, and grow account value.

iCIMS

Senior Manager, Customer Success

Saint Paul, MN · On-site

This role partners closely with Account Management, Support, Professional Services, Product, and other cross-functional stakeholders to ensure alignment, scalability, and customer success outcomes.

Minnesota Jobs

Customer Success Manger

Minneapolis, MN · On-site

Customer Success Manager The Customer Success Manager (CSM) serves as a strategic partner to ... This is a customer-facing, strategic role that combines account management with light operational ...

MediaNews Group, Inc.

Account Manager

Saint Paul, MN

$100K - $110K/yr

Expertly navigate client concerns by demonstrating campaign value, market data, and competitive media advantages Account Management & Client Success (50%) * Relationship Ownership: Serve as the ...

MediaNews Group, Inc.

Account Manager

Saint Paul, MN · On-site

$100K - $110K/yr

Expertly navigate client concerns by demonstrating campaign value, market data, and competitive media advantages Account Management & Client Success (50%) * Relationship Ownership: Serve as the ...

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All JobsClient Success Account JobsClient Success Account Manager JobsClient Success Account Manager Jobs in Minnesota

Client Success Account Manager information

See Minnesota salary details

$26.8K

$67.9K

$113.1K

How much do client success account manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for client success account manager in Minnesota is $67,918.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $81,300.00 per year, depending on experience, location, and employer.

What does a client success account manager do?

A Client Success Account Manager is responsible for building and maintaining positive relationships with clients to ensure their satisfaction with a company's products or services. They act as the main point of contact for clients, address any issues or concerns, and help clients achieve their desired outcomes through effective communication and support. Their goal is to retain clients, encourage repeat business, and identify opportunities for upselling or cross-selling. They often collaborate closely with sales, product, and support teams to ensure client needs are met. Ultimately, they play a key role in improving customer loyalty and long-term business success.

What are the key skills and qualifications needed to thrive as a client success account manager?

To thrive as a Client Success Account Manager, you need a solid background in account management, customer relationship building, and a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, analytics tools, and sometimes certifications such as CSM (Certified Customer Success Manager) are typically required. Outstanding communication, problem-solving abilities, and a proactive, client-focused mindset set top performers apart. These skills are crucial for ensuring customer satisfaction, driving retention, and fostering long-term business growth.

How does a client success account manager typically collaborate with internal teams to address client needs?

As a Client Success Account Manager, you’ll regularly collaborate with teams such as sales, product development, and customer support to ensure clients receive exceptional service. You’ll act as a bridge, relaying client feedback and requirements to internal stakeholders and coordinating solutions to address challenges. This cross-functional teamwork is essential for resolving issues quickly, identifying upsell opportunities, and enhancing overall client satisfaction. Strong communication skills and the ability to manage multiple priorities are key to thriving in this collaborative environment.

What is the difference between Client Success Account Manager vs Customer Support Specialist?

AspectClient Success Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic technical knowledge, customer service training
Work EnvironmentProactive engagement, strategic planning, account growthReactive support, troubleshooting, issue resolution
Employer & Industry UsageTech, SaaS, B2B servicesRetail, telecom, software
Search & Comparison IntentUnderstanding account management roles, career pathsCustomer issue resolution, technical support roles

The Client Success Account Manager focuses on building long-term client relationships, ensuring satisfaction, and driving account growth. In contrast, a Customer Support Specialist primarily handles reactive customer issues and technical troubleshooting. While both roles require strong communication skills, the Account Manager's role is more strategic and proactive, often involving account planning and upselling, whereas the Support Specialist's role is reactive and task-oriented.

What are popular job titles related to Client Success Account Manager jobs in Minnesota?

For Client Success Account Manager jobs in Minnesota, the most frequently searched job titles are:

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Client Success Account Manager jobs near you

Senior Client Success Consultant

Uptempo

Minneapolis, MN • On-site

Other

Medical, Dental, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

The OptiMine Team, now part of Uptempo, is an industry-leading, marketing analytics software company focused on marketing measurement and optimization, helping companies understand the full contributions and performance of their marketing and advertising investments. Our clients are some of the largest advertisers and best-known brands in the world, and they use our incredibly sophisticated software-as-a-service platform to drive marketing lift and ROI.
We are growing our team to serve our rapidly expanding client base. As a part of that expansion, we are looking for an experienced marketing and analytics consultant to join our team as Senior Client Success Consultant.
We are seeking a Senior Client Success Consultant who will advise, manage and foster successful client relationships. This critical role will ensure our clients are getting the most out of our analytics solution, guide clients on how to turn insights into action, and provide meaningful consulting guidance to ensure they are realizing value and ROI from the OptiMine partnership. This position will be a part of the Strategic Insights team, will report to the Head of Strategic Insights, and will coordinate with internal operations and data science teams to deliver successful analytic solutions on behalf of our clients.
This full-time position is based out of our Minneapolis hub , with flexible work-from-home options.
Responsibilities:

  • Lead relationships for a portfolio of accounts; responsible for having a deep understanding of each client's business, marketing, and measurement strategy; aligning those with OptiMine's solutions; and setting the strategic path for account growth and development.
  • Provide marketing and analytics consulting services for clients to help drive solution adoption, change management, measurement results understanding, and actionable media optimizations.
  • Analyze data and develop model results presentations to help clients understand marketing performance and provide guidance on media mix optimization to further increase marketing performance for the client's organization.
  • Drive Customer Success Outcomes:
    • Maximize growth and renewal rates through delivery of exemplary consultation and support
    • Influence future lifetime value through higher product adoption, customer satisfaction and overall relationship health scores
    • Identify best practices and strategies to drive guidance adoption and usage
    • Inspire Culture of Customer Success Across Company:
      • Align with Product team around driving product roadmap that anticipates and meets client needs
      • Align with Sales around cross-sell and upsell with a retention focus
      • Align with Sales and Finance around forecasting client success contributions to the P&L
      • Align with SVP of Client Success on metrics and objectives
Qualifications:
  • 10+ years of relevant experience, ideally in marketing and advertising analytics / media strategy, planning and buying / marketing account management
  • Demonstrated ability to drive customer success and build high performing teams through accountability, metrics, continuous improvement, a problem-solving mindset, and a focus on results
  • Proven ability to develop and communicate insights from analytic data
  • Ability to gain customer executive sponsorship and consensus on solution formulation, customer team engagement models, and marketing action
  • Excellent communication and presentation skills, highly refined interpersonal skills
  • A self-starter that thrives in a fast-paced, agile environment
  • Bachelor's degree required
  • Ability to travel a minimum of 10%
Benefits:
  • Competitive salary
  • Health and dental insurance
  • Company 401K with company match
  • Mobile phone and internet reimbursement
  • Parental leave
  • Flexible PTO

We will consider candidates based in Minnesota only. This role is not eligible for US Visa sponsorship.
We are committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Department Customer Success Role Senior Customer Success Manager Locations Minneapolis, MN Remote status Hybrid

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