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Customer Success Partner Jobs in Minnesota (NOW HIRING)

Protolabs

Customer Success Partner II

Maple Plain, MN

$44K - $58K/yr

The Customer Support Partner II is responsible for providing excellent service to our growing customer base and our internal customers. In addition to executing standard customer service tasks, they ...

Protolabs

Customer Success Partner II

Maple Plain, MN

$44K - $58K/yr

The Customer Support Partner II is responsible for providing excellent service to our growing customer base and our internal customers. In addition to executing standard customer service tasks, they ...

Protolabs

Customer Success Partner II

Maple Plain, MN · On-site

$44K - $58K/yr

The Customer Support Partner II is responsible for providing excellent service to our growing customer base and our internal customers. In addition to executing standard customer service tasks, they ...

Spscommerce

Customer Success Executive

Minneapolis, MN · Hybrid

$78K - $117K/yr

As a Customer Success Executive on our Strategic Partnerships team, you'll be the primary point of contact for some of the largest and most complex consumer packaged goods companies on the SPS ...

Granicus

Customer Success Consultant

Saint Paul, MN · On-site

Partner with Sales to co-develop account growth strategies and support upsell/cross-sell ... Customer Success Operations * Maintain accurate and up-to-date records in CRM and customer success ...

Genesys

Senior Customer Success Manager United States Role Overview: Shape and scale how Customer Success ... You will partner closely with leadership to operationalize strategic initiatives, bringing ...

ImageTrend

Customer Success Manager

Eagan, MN · On-site +1

$80K - $100K/yr

The Customer Success Manager will engage a large book of assigned clients to retain accounts and maximize value from the partnership. This role will drive the renewal process and seek revenue ...

Kato Roofing

Customer Success Advisor

Mankato, MN · On-site

$60K/yr

The CSA partners closely with administration, service operations, and estimating teams to drive ... customer success, account management, or B2B customer-facing roles (construction, roofing, or ...

Lumen Technologies

MN

$78K - $105K/yr

Construct and implement partner and customer success plans, driving partner and customer value realization * Manage partner and customer metrics, including usage and consumption data, health ...

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Showing results 1-20

All JobsCustomer Success Partner JobsCustomer Success Partner Jobs in Minnesota

Customer Success Partner information

See Minnesota salary details

$31.8K

$81.4K

$137.1K

How much do customer success partner jobs pay per year?

As of Aug 2, 2026, the average yearly pay for customer success partner in Minnesota is $81,354.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,300.00 and $97,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Partner vs Customer Support Specialist?

AspectCustomer Success PartnerCustomer Support Specialist
Required CredentialsTypically requires a bachelor's degree in business, communications, or related field; experience in account management or client relationsOften requires a high school diploma or associate degree; technical knowledge may be beneficial
Work EnvironmentProactively manages client accounts, builds relationships, and ensures customer retentionResponds to customer inquiries, resolves technical issues, and provides product support
Employer & Industry UsageUsed in SaaS, technology, and service industries focusing on customer retention and successCommon across tech, retail, and service sectors providing technical or product support

The main difference is that a Customer Success Partner focuses on proactive relationship management and ensuring long-term customer success, while a Customer Support Specialist primarily handles reactive support and issue resolution. Both roles are essential for customer satisfaction but serve different functions within the customer lifecycle.

What jobs pay 4000 a week without a degree?

Customer Success Partner roles typically do not pay $4,000 weekly without relevant experience or specialized skills. High-paying jobs that can reach this level without a degree often include sales positions, certain real estate roles, or skilled trades like plumbing or electrical work, which rely on experience, certifications, or licenses rather than formal education. Success in these roles depends on performance, client relationships, and industry demand.

What are the key skills and qualifications needed to thrive as a Customer Success Partner, and why are they important?

To thrive as a Customer Success Partner, you need strong relationship management skills, a solid understanding of customer lifecycle management, and often a background in business or account management. Familiarity with customer relationship management (CRM) platforms like Salesforce, as well as experience with support ticketing systems and data analysis tools, is typically required. Excellent communication, problem-solving abilities, and a proactive, customer-centric mindset are standout soft skills in this role. These skills ensure customers achieve their goals, driving retention and satisfaction while fostering long-term business growth.

What is the role of a customer success partner?

A customer success partner is responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. They often provide onboarding, support, and ongoing account management, utilizing communication and problem-solving skills to enhance customer satisfaction and retention.

Do CSMs make good money?

Customer Success Partners typically earn competitive salaries that vary based on experience, location, and company size. Entry-level roles may start around $50,000 annually, while experienced CSMs can earn over $100,000, especially with performance bonuses and certifications. The role often requires strong communication skills and familiarity with customer relationship management tools.

How does a Customer Success Partner typically collaborate with other departments to ensure customer satisfaction?

Customer Success Partners work closely with teams such as Sales, Product, and Support to address client needs and resolve potential issues. They often relay customer feedback to the Product team for improvement, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical challenges. This cross-functional collaboration helps create a seamless customer experience and drives higher retention rates. Being proactive and communicative with internal stakeholders is key to success in this role.

What is a Customer Success Partner?

A Customer Success Partner is a professional who works closely with clients to ensure they achieve their desired outcomes while using a company's products or services. Their main goal is to build strong relationships, provide ongoing support, and proactively address any issues to maximize customer satisfaction and retention. They often act as a bridge between the customer and internal teams, helping to align solutions with the client's business goals and ensuring a positive overall experience.

Will AI replace CSM?

Customer Success Partners (CSPs) focus on building relationships, understanding client needs, and providing personalized support, which are skills that AI currently cannot fully replicate. While AI tools can assist with data analysis, automation, and routine tasks, the role of a CSP involves empathy, strategic thinking, and complex problem-solving that require human judgment. Therefore, AI is more likely to augment rather than replace Customer Success Partners in the foreseeable future.
What are popular job titles related to Customer Success Partner jobs in Minnesota? For Customer Success Partner jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Customer Success Partner jobs in Minnesota look for? The top searched job categories for Customer Success Partner jobs in Minnesota are:
What cities in Minnesota are hiring for Customer Success Partner jobs? Cities in Minnesota with the most Customer Success Partner job openings:
Customer Success Partner jobs near you
Infographic showing various Customer Success Partner job openings in Minnesota as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $81,354 per year, or $39.1 per hour.

Customer Success Partner II

Protolabs

Maple Plain, MN

$44K - $58K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Protolabs rating

9.1

Company rating: 9.1 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

2nd of 84 rated plastic manufacturers

Job description

Be yourself at Protolabs 
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace. So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply! You can help make our company even better. We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself. We strongly believe diversity makes for more successful teams. 
 
Why Protolabs? 
We are the leaders in digital manufacturing.  We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit.  Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds.  We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do.  It's our people who fuel our creativity and make our culture feel like home. 

Join our team as a Customer Support Partner II!
 
This role follows a hybrid schedule and is three days in office (Tuesday-Thursday) at our Maple Plain headquarters.
 
The Customer Support Partner II is responsible for providing excellent service to our growing customer base and our internal customers.  In addition to executing standard customer service tasks, they will also process complex tasks that require a deeper knowledge of Protolabs services and processes.  They may be assigned specific processes or tasks for which they are the subject matter expert as well as some project work.    
What you'll do:
  • Performs complex customer service tasks with accuracy and efficiency:
  • Understands when, how and who to escalate issues and is considered a subject matter expert.
  • Collaborates with customers and internal partners to understand customer requests and developing options to meet the requests
  • Provides timely and accurate information to incoming customer order status and product knowledge requests
  • Can process complex orders with accuracy
  • Able to execute standard customer service tasks with proficiency (quality and volume)  
  • Organize and troubleshoot customer requests, meeting customer needs in real-time. 
  • Advocates for Protolabs and is a representative of the company. 
  • Familiar with processes owned by other departments; coordinate and liaison between departments and customer to resolve order issues.
  • Mentors team members, supporting collective learning and training.   
  • Ownership of learning and personal development, including timely completion of all assigned courses, identification of skill gaps, and staying current on all process/policy changes.
  • Serves and an SME for specific processes within the organization 
  • Works with moderate supervision.
  • Other duties as assigned. 
What it takes:
  • College degree is preferred with related work experience.
  • Recommended 3-5 years Customer Service experience in a manufacturing environment preferred. (2 years Protolabs experience). Proficient in Microsoft products and general computer navigation.  
  • Familiar with CRM and ERP software.
  • Demonstrates attention to detail, initiative, and resourcefulness.
  • Ability to quickly adapt to new systems and programs.
  • Strong communication skills.
  • Excellent customer relationship skills.
  • Solid problem-solving skills, seek out resources and solutions for consideration.
  • Flexible and adaptable to change.
  • Strong understanding of Logistics and different shipping scenarios. 
What's in it for you:
  • We offer a competitive salary and total rewards package
  • We offer amazing benefits including but not limited to:
    • Health Insurance: Traditional OR High Deductible plan
    • Flexible Spending Accounts
    • Health Savings Account (including employer contributions)
    • Dental and Vision
    • Basic and Supplemental Life Insurance
    • Short-Term and Long-Term Disability
    • Paid caregiver leave
  • You will receive at least 3 weeks of PTO + Wellness + Holiday Pay + Volunteer Hours
  • 401k with company match and immediate vest
  • Employee Stock Purchase Program at a discounted rate
  • Matching grants through Protolabs foundation
  • And More!
$44,100 - $58,800 a year
Protolabs offers a competitive total rewards package, and compensation mix vary based on position, such as base wage, as well as other earnings including incentives and commissions. Actual pay offered will vary depending on multiple factors which may include, without limitation, job function, work experience, specialized skills, training, education, and certifications. 
 
Proto Labs maintains ITAR-compliant operations in all of our United States based facilities.  Due to ITAR regulations, this role is only open to U.S. Citizens, lawful permanent residents (green card holders) or foreign nationals granted refugee or asylee status.  Individuals with temporary visas (e.g. E, F-1, H-1, H-2, L, B, J, TN or OPT) are not eligible for hire in this role.
 
Proto Labs, Inc. is an Equal Opportunity Employer
 
Physical Demands:
While performing the essential duties of this job, the employee is regularly required to sit; use a computer keyboard, monitor and mouse, telephone and printer; reach with hands, and arms, talk, see and hear.  The employee is occasionally required to stand, walk, stoop or kneel and must occasionally lift and/or move up to 25 pounds.
Work Environment:
Indoors (A/C); nonsmoking; the majority of this job function is performed in an office setting requiring normal safety precautions. However, there may be job duties that require the employee to spend time in the manufacturing areas exposed to machinery and noise; eye protection occasionally required. Occasionally works in outside weather conditions. Occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock and vibration. The noise level in the work environment is usually quiet to moderate.
  

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