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Customer Success Partner Jobs (NOW HIRING)

OneCloud, Inc.

Customer Success Partner

New York, NY · On-site

OneCloud's Customer Success team is cross-functional as it engages with customers and partners along with OneCloud sales and product development to ensure high customer satisfaction, identify and ...

INGENIOUS.BUILD

Customer Success Partner

Nashville, TN

$90K - $115K/yr

As a Customer Success Partner at INGENIOUS.BUILD, you will play a crucial role in managing accounts, improving our products, implementing solutions, building client relationships, upselling, and ...

INGENIOUS.BUILD

Customer Success Partner

Nashville, TN · On-site

$90K - $115K/yr

As a Customer Success Partner at INGENIOUS.BUILD, you will play a crucial role in managing accounts, improving our products, implementing solutions, building client relationships, upselling, and ...

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Personetics

Senior Customer Success Partner

Senior Customer Success Partner Personetics is shaping the Cognitive Banking era, harnessing AI to help banks anticipate customer needs, provide actionable insights, and deliver intelligent financial ...

Saxco

Strategic Customer Success Partner

Norco, CA · On-site

As a Strategic Customer Success Partner, you will be the primary point of contact and strategic owner for your assigned accounts, responsible for delivering an exceptional customer experience while ...

CreatorIQ

Customer Success Partner, Mid-Market

Customer Success Partner, Mid-Market As a Customer Success Partner, Mid-Market at CreatorIQ, you will nurture strong, collaborative partnerships with a portfolio of high-value mid-market customers ...

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All JobsCustomer Success Partner Jobs

Customer Success Partner information

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$32.5K

$83.1K

$140K

How much do customer success partner jobs pay per year?

As of Jul 3, 2026, the average yearly pay for customer success partner in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Partner vs Customer Support Specialist?

AspectCustomer Success PartnerCustomer Support Specialist
Required CredentialsTypically requires a bachelor's degree in business, communications, or related field; experience in account management or client relationsOften requires a high school diploma or associate degree; technical knowledge may be beneficial
Work EnvironmentProactively manages client accounts, builds relationships, and ensures customer retentionResponds to customer inquiries, resolves technical issues, and provides product support
Employer & Industry UsageUsed in SaaS, technology, and service industries focusing on customer retention and successCommon across tech, retail, and service sectors providing technical or product support

The main difference is that a Customer Success Partner focuses on proactive relationship management and ensuring long-term customer success, while a Customer Support Specialist primarily handles reactive support and issue resolution. Both roles are essential for customer satisfaction but serve different functions within the customer lifecycle.

What jobs pay 4000 a week without a degree?

Customer Success Partner roles typically do not pay $4,000 weekly without relevant experience or specialized skills. High-paying jobs that can reach this level without a degree often include sales positions, certain real estate roles, or skilled trades like plumbing or electrical work, which rely on experience, certifications, or licenses rather than formal education. Success in these roles depends on performance, client relationships, and industry demand.

What are the key skills and qualifications needed to thrive as a Customer Success Partner, and why are they important?

To thrive as a Customer Success Partner, you need strong relationship management skills, a solid understanding of customer lifecycle management, and often a background in business or account management. Familiarity with customer relationship management (CRM) platforms like Salesforce, as well as experience with support ticketing systems and data analysis tools, is typically required. Excellent communication, problem-solving abilities, and a proactive, customer-centric mindset are standout soft skills in this role. These skills ensure customers achieve their goals, driving retention and satisfaction while fostering long-term business growth.

What is the role of a customer success partner?

A customer success partner is responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. They often provide onboarding, support, and ongoing account management, utilizing communication and problem-solving skills to enhance customer satisfaction and retention.

Do CSMs make good money?

Customer Success Partners typically earn competitive salaries that vary based on experience, location, and company size. Entry-level roles may start around $50,000 annually, while experienced CSMs can earn over $100,000, especially with performance bonuses and certifications. The role often requires strong communication skills and familiarity with customer relationship management tools.

How does a Customer Success Partner typically collaborate with other departments to ensure customer satisfaction?

Customer Success Partners work closely with teams such as Sales, Product, and Support to address client needs and resolve potential issues. They often relay customer feedback to the Product team for improvement, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical challenges. This cross-functional collaboration helps create a seamless customer experience and drives higher retention rates. Being proactive and communicative with internal stakeholders is key to success in this role.

What is a Customer Success Partner?

A Customer Success Partner is a professional who works closely with clients to ensure they achieve their desired outcomes while using a company's products or services. Their main goal is to build strong relationships, provide ongoing support, and proactively address any issues to maximize customer satisfaction and retention. They often act as a bridge between the customer and internal teams, helping to align solutions with the client's business goals and ensuring a positive overall experience.

Will AI replace CSM?

Customer Success Partners (CSPs) focus on building relationships, understanding client needs, and providing personalized support, which are skills that AI currently cannot fully replicate. While AI tools can assist with data analysis, automation, and routine tasks, the role of a CSP involves empathy, strategic thinking, and complex problem-solving that require human judgment. Therefore, AI is more likely to augment rather than replace Customer Success Partners in the foreseeable future.
More about Customer Success Partner jobs
What cities are hiring for Customer Success Partner jobs? Cities with the most Customer Success Partner job openings:
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Customer Success Partner jobs near you
Infographic showing various Customer Success Partner job openings in the United States as of June 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.
Customer Success Partner

Customer Success Partner

OneCloud, Inc.

New York, NY • On-site

Full-time

Medical, Dental, Retirement

Posted 9 days ago

Job description

New York, United States

OneCloud is looking for a dynamic, creative, highly personable and skilled Customer Success Partner reporting to the OneCloud's Director of Customer Success. In this role, you will support OneCloud's growing Customer Success team in North America. OneCloud's Customer Success team is cross-functional as it engages with customers and partners along with OneCloud sales and product development to ensure high customer satisfaction, identify and drive use cases and provide an overall improvement in productivity and quality of the OneCloud service. The preferred location for this position is the New York City tri-state area. 

What you'll be doing:

  • Driving excellence throughout the entire customer lifecycle; from consultative pre-sales that identify initial use-cases to post-sale product delivery and customer satisfaction.
  • Evangelizing the use of OneCloud across an array of use cases. 
  • Assisting customer support.
  • Interfacing with OneCloud partners who deliver solutions on the OneCloud platform. 
  • Identifying additional opportunities for customer adoption and expansion.


More about you:

  • 2-3+ years' experience with line of business finance-related processes and business cycles.
  • Strong knowledge of cloud and on-prem technical infrastructure, line of business applications that include Enterprise Performance Management (EPM), Business Intelligence (BI), and source transaction and GL systems. A plus would be a background with multi-dimensional modeling, programming, and/or scripting. 
  • Ability to constantly exceed SLAs and improve processes.
  • Strong communication skills.
  • Strong interpersonal and active listening skills along with characteristics of high integrity and being persuasive, resilient, methodical, and creative.
  • BS/BA degree 


More about the role:

  • You'll also be someone who can take a complex issue and break it down into simple, manageable steps or milestones;
  • Possesses spirit and tenacity to drive excellence throughout the entire customer lifecycle; from helping your team with solving an initial customer use case (pre-sales), product delivery and customer satisfaction (post-sales) and identifying new customer user-cases (expansion).
  • Bringing together and cooperate with all stakeholders to lead diverse teams comprised of staff from clients, partners, and OneCloud across multiple customers and projects. 
  • Providing vision, guidance, insight expertise and advice to the OneCloud Customer Success team;
  • Spot and identify additional opportunities for customer adoption and expansion and promptly coordinate with the OneCloud sales team. 
  • Coordinate and/or resolve all customer escalations promptly, timely and effectively.
  • Build relationships with key implantation and technology partners.
  • Some travel (up to 30%). 

Compensation Structure:

  • Base Salary + variable compensation as a function of initial sales and expansions
  • Full benefits including medical, dental, and 401K plan


About OneCloud

OneCloud addresses a broad, large, and underserved market to connect and automate the systems that support the Office of the CFO. The OneCloud platform provides intuitive and robust integration for Performance Management (EPM), Business Intelligence (BI), and System of Record (SoR) technologies to easily automate, and integrate business-critical applications that coexist on-premise and in the cloud. OneCloud is used in the office of the CFO by Fortune 500 companies as well by SMB companies and works closely with other technology companies to build intelligent integration and automation for business users. To learn more about OneCloud functionality and integration options, visit www.onecloud.io/solutions or follow OneCloud on LinkedIn: https://www.linkedin.com/company/onecloud-io

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