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Customer Success Partner Jobs (NOW HIRING)

Benco Dental

$60 - $90/hr

Digital Customer Success Partner (Remote) At Benco Dental, our company is our family, and we are looking for a new addition to assist us in Driving Dentistry Forward. Please review the description ...

Protolabs

Customer Success Partner II

Nashua, NH · On-site

$44K - $58K/yr

The Customer Support Partner II is responsible for providing excellent service to our growing customer base and our internal customers. In addition to executing standard customer service requirements ...

CreatorIQ, Inc

Senior Customer Success Partner

New York, NY · On-site

$93K - $110K/yr

Senior Customer Success Partner As a Senior Customer Success Partner at CreatorIQ, you will be the strategic advisor to a portfolio of high-value enterprise customers, helping them achieve meaningful ...

Protolabs

Customer Success Partner II

Nashua, NH · On-site

$44K - $58K/yr

The Customer Support Partner II is responsible for providing excellent service to our growing customer base and our internal customers. In addition to executing standard customer service requirements ...

Protolabs

Customer Success Partner II

Maple Plain, MN · On-site

$44K - $58K/yr

The Customer Support Partner II is responsible for providing excellent service to our growing customer base and our internal customers. In addition to executing standard customer service requirements ...

Protolabs

Customer Success Partner II

Maple Plain, MN · On-site

$44K - $58K/yr

The Customer Support Partner II is responsible for providing excellent service to our growing customer base and our internal customers. In addition to executing standard customer service requirements ...

Protolabs

Customer Success Partner II

Nashua, NH · On-site

$44K - $58K/yr

The Customer Support Partner II is responsible for providing excellent service to our growing customer base and our internal customers. In addition to executing standard customer service requirements ...

Protolabs

Customer Success Partner II

Maple Plain, MN · On-site

$44K - $58K/yr

The Customer Support Partner II is responsible for providing excellent service to our growing customer base and our internal customers. In addition to executing standard customer service requirements ...

RXinsider LTD.

$90 - $130/hr

Customer Success Partner (Health Systems) As a Customer Success Partner (CSP), you are the quarterback of the customer relationship for a dedicated, blended book of business across a variety of ...

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Showing results 21-40

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Customer Success Partner information

See salary details

$32.5K

$83.1K

$140K

How much do customer success partner jobs pay per year?

As of Sep 6, 2026, the average yearly pay for customer success partner in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is a Customer Success Partner?

A Customer Success Partner is a professional who works closely with clients to ensure they achieve their desired outcomes while using a company's products or services. Their main goal is to build strong relationships, provide ongoing support, and proactively address any issues to maximize customer satisfaction and retention. They often act as a bridge between the customer and internal teams, helping to align solutions with the client's business goals and ensuring a positive overall experience.

What are the key skills and qualifications needed to thrive as a Customer Success Partner?

To thrive as a Customer Success Partner, you need strong relationship management skills, a solid understanding of customer lifecycle management, and often a background in business or account management. Familiarity with customer relationship management (CRM) platforms like Salesforce, as well as experience with support ticketing systems and data analysis tools, is typically required. Excellent communication, problem-solving abilities, and a proactive, customer-centric mindset are standout soft skills in this role. These skills ensure customers achieve their goals, driving retention and satisfaction while fostering long-term business growth.

How does a Customer Success Partner typically collaborate with other departments to ensure customer satisfaction?

Customer Success Partners work closely with teams such as Sales, Product, and Support to address client needs and resolve potential issues. They often relay customer feedback to the Product team for improvement, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical challenges. This cross-functional collaboration helps create a seamless customer experience and drives higher retention rates. Being proactive and communicative with internal stakeholders is key to success in this role.

What is the difference between Customer Success Partner vs Customer Support Specialist?

AspectCustomer Success PartnerCustomer Support Specialist
Required CredentialsTypically requires a bachelor's degree in business, communications, or related field; experience in account management or client relationsOften requires a high school diploma or associate degree; technical knowledge may be beneficial
Work EnvironmentProactively manages client accounts, builds relationships, and ensures customer retentionResponds to customer inquiries, resolves technical issues, and provides product support
Employer & Industry UsageUsed in SaaS, technology, and service industries focusing on customer retention and successCommon across tech, retail, and service sectors providing technical or product support

The main difference is that a Customer Success Partner focuses on proactive relationship management and ensuring long-term customer success, while a Customer Support Specialist primarily handles reactive support and issue resolution. Both roles are essential for customer satisfaction but serve different functions within the customer lifecycle.

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Customer Success Partner jobs near you
Infographic showing various Customer Success Partner job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Partner (Mandarin Bilingual)

Zenlayer, Inc

Diamond Bar, CA • On-site

Other

Re-posted 21 days ago

Job description

We are looking for a Customer Success Partner to join our team! The Customer Success Partner will act as a key partner to Zenlayer's high profile accounts, maintaining and nurturing relationships while facilitating and delivering projects that will maximize the customer experience. Our ideal candidate has experience in the cloud computing industry and possesses strong communication skills and more. Let us know if you're the one!


Duties & Responsibilities:

  • Serve as the primary regional point of contact for strategic customers, building trusted relationships with key stakeholders and ensuring a positive customer experience.
  • Partner closely with customers and internal teams to support the successful delivery of services, projects, and ongoing operational initiatives.
  • Act as a customer advocate by proactively identifying challenges, coordinating resources, and driving timely resolution of issues and escalations.
  • Facilitate effective communication and alignment between customers' local teams, customer headquarters, and our global organization.
  • Monitor customer satisfaction, gather feedback, and identify opportunities to improve service quality, operational effectiveness, and overall customer success.
  • Collaborate with global account teams to support long-term customer growth, retention, and strategic partnership objectives.


Required Qualifications:

  • Experience in cloud computing, telecommunications, or related industries
  • Experience in managing customer success programs, customer retention, and upselling strategies.
    Ability to analyze customer data and usage trends to identify areas of improvement.
  • Strong interpersonal and communication skills, with the ability to build and maintain long-term relationships and work cross-functionally.
  • Excellent problem-solving and critical-thinking abilities, with a customer-focused mindset and a proactive approach.
  • Bilingual in Mandarin Chinese is a must.


About Zenlayer: 

Zenlayer is the first massively distributed edge cloud provider, operating 300+ edge nodes across 70+ countries. With accolades including PTC "Best Networking Innovation", "Outstanding Cloud, Data Center, or Interconnection Company", and Inc. 5000, we enable businesses to deploy and run applications at the edge, thus reducing network latency to the end user. Zenlayer focuses on improving connections worldwide, all while nurturing a unique company culture that values service, growth, and trust. As a "Zenplayer", you'll be joining a community of success-driven team players that share the dream of powering a better-connected world.