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Customer Success Partner Jobs (NOW HIRING)

SpotOn

Client Success Partner

Royal Oak, MI · Remote

$55K - $75K/yr

The Client Success Partner manages a large portfolio of Core Accounts (Segment A) and drives client ... Previous Experience * 2+ years of professional experience in customer success or related roles.

SpotOn

Client Success Partner

Chicago, IL · Remote

$55K - $75K/yr

The Client Success Partner manages a large portfolio of Core Accounts (Segment A) and drives client ... Previous Experience * 2+ years of professional experience in customer success or related roles.

SpotOn: Sales

Client Success Partner

Royal Oak, MI · On-site

The Client Success Partner manages a large portfolio of Core Accounts (Segment A) and drives client ... Previous Experience * 2+ years of professional experience in customer success or related roles.

SpotOn: Sales

Client Success Partner

Royal Oak, MI · On-site

$55K - $75K/yr

The Client Success Partner manages a large portfolio of Core Accounts (Segment A) and drives client ... Previous Experience * 2+ years of professional experience in customer success or related roles.

ThinkHuman

CLIENT SUCCESS PARTNER

$60K - $90K/yr

Client Success Partner Role Overview The Client Success Partner is a contractor role that owns the ... and analyze customer lifetime value to inform retention strategy and identify expansion ...

Gartner

Client Success Partner

Irving, TX · Remote

... customer satisfaction, retention, and growth * Introduce Gartner services and capabilities to new clients and communicate value to decision makers * Facilitate client calls, understand client ...

Gartner, Inc.

Client Success Partner

Irving, TX · On-site

... customer satisfaction, retention, and growth • Introduce Gartner services and capabilities to new clients and communicate value to decision makers • Facilitate client calls, understand client ...

Fooda

Client Success Partner

Tampa, FL · On-site

$60K - $70K/yr

As an Client Success Partner, you will oversee Fooda's restaurant network & client partnerships in the Flex market. Your role will be pivotal in ensuring that Fooda's restaurant partners are high ...

Gartner

Client Success Partner

Irving, TX · On-site +1

... customer satisfaction, retention, and growth * Introduce Gartner services and capabilities to new clients and communicate value to decision makers * Facilitate client calls, understand client ...

Gartner

Client Success Partner

Fort Myers, FL · Remote

... customer satisfaction, retention, and growth * Introduce Gartner services and capabilities to new clients and communicate value to decision makers * Facilitate client calls, understand client ...

Gartner

Client Success Partner

Fort Myers, FL · On-site +1

... resulting in customer satisfaction, retention, and growth Introduce Gartner services and ... success fueled by a passion for delighting clients Strong communication, collaboration ...

Gartner

Client Success Partner

Irving, TX · Remote

... resulting in customer satisfaction, retention, and growth Introduce Gartner services and ... success fueled by a passion for delighting clients Strong communication, collaboration ...

Gartner

Client Success Partner

Fort Myers, FL · Remote

... customer satisfaction, retention, and growth * Introduce Gartner services and capabilities to new clients and communicate value to decision makers * Facilitate client calls, understand client ...

Fooda

Client Success Partner

Tampa, FL · On-site

$60K - $70K/yr

As an Client Success Partner, you will oversee Fooda's restaurant network & client partnerships in the Flex market. Your role will be pivotal in ensuring that Fooda's restaurant partners are high ...

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All JobsCustomer Success Partner Jobs

Customer Success Partner information

See salary details

$32.5K

$83.1K

$140K

How much do customer success partner jobs pay per year?

As of Jun 9, 2026, the average yearly pay for customer success partner in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Partner vs Customer Support Specialist?

AspectCustomer Success PartnerCustomer Support Specialist
Required CredentialsTypically requires a bachelor's degree in business, communications, or related field; experience in account management or client relationsOften requires a high school diploma or associate degree; technical knowledge may be beneficial
Work EnvironmentProactively manages client accounts, builds relationships, and ensures customer retentionResponds to customer inquiries, resolves technical issues, and provides product support
Employer & Industry UsageUsed in SaaS, technology, and service industries focusing on customer retention and successCommon across tech, retail, and service sectors providing technical or product support

The main difference is that a Customer Success Partner focuses on proactive relationship management and ensuring long-term customer success, while a Customer Support Specialist primarily handles reactive support and issue resolution. Both roles are essential for customer satisfaction but serve different functions within the customer lifecycle.

What are the key skills and qualifications needed to thrive as a Customer Success Partner, and why are they important?

To thrive as a Customer Success Partner, you need strong relationship management skills, a solid understanding of customer lifecycle management, and often a background in business or account management. Familiarity with customer relationship management (CRM) platforms like Salesforce, as well as experience with support ticketing systems and data analysis tools, is typically required. Excellent communication, problem-solving abilities, and a proactive, customer-centric mindset are standout soft skills in this role. These skills ensure customers achieve their goals, driving retention and satisfaction while fostering long-term business growth.

How does a Customer Success Partner typically collaborate with other departments to ensure customer satisfaction?

Customer Success Partners work closely with teams such as Sales, Product, and Support to address client needs and resolve potential issues. They often relay customer feedback to the Product team for improvement, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical challenges. This cross-functional collaboration helps create a seamless customer experience and drives higher retention rates. Being proactive and communicative with internal stakeholders is key to success in this role.

What is a Customer Success Partner?

A Customer Success Partner is a professional who works closely with clients to ensure they achieve their desired outcomes while using a company's products or services. Their main goal is to build strong relationships, provide ongoing support, and proactively address any issues to maximize customer satisfaction and retention. They often act as a bridge between the customer and internal teams, helping to align solutions with the client's business goals and ensuring a positive overall experience.
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Customer Success Partner jobs near you
Broker Success Partner

Broker Success Partner

Panorama Mortgage Group LLC

Las Vegas, NV • On-site

Full-time

Posted 12 days ago

Job description

Description:

Position Overview

The Broker Success Partner plays a key role in strengthening relationships with our broker partners by delivering consistent communication, follow up, and support.This role focuses on broker engagement, relationship management, and coordination rather than direct sales production. Broker Success Partners work closely with experienced Account Executives who provide mentorship and technical guidance.This position is ideal for individuals who enjoy building relationships, staying organized, and making sure people feel supported. Mortgage experience is helpful but not required.Requirements:

Key Responsibilities:


P Producer Relationship Execution

  • Build and maintain strong relationships with assigned broker partners
  • Conduct regular check ins to ensure brokers feel supported and informed
  • Support onboarding of new broker partners
  • Assist brokers with communication, follow up, and coordination
  • Encourage broker engagement with company tools and programs
  • Identify relationship concerns early and escalate when needed
  • Support broker retention and reactivation efforts

A Administrator Process and Organization

  • Maintain accurate broker communication and activity records in CRM
  • Track broker touchpoints and follow ups
  • Assist with scheduling meetings and managing broker outreach cadence
  • Monitor engagement activity and report trends
  • Document broker feedback and service opportunities
  • Support onboarding workflows and communication tracking

I Integrator Communication and Coordination

  • Serve as a consistent relationship contact for assigned brokers
  • Coordinate communication between brokers and internal teams
  • Escalate technical or guideline related questions to Account Executives
  • Ensure brokers receive timely responses and updates
  • Help maintain alignment between broker expectations and company processes
  • Represent broker needs and feedback internally

What Makes This Role Unique

  • You will be mentored by experienced Account Executives
  • You will learn the mortgage business through hands on exposure
  • You will play a critical role in strengthening broker relationships
  • You will help create a consistent and reliable broker experience

This role is designed to develop future leaders within the wholesale channel.

Qualifications

Required

  • Excellent communication and relationship skills
  • Strong organizational and follow up ability
  • Ability to manage multiple tasks and priorities
  • Professional presence and customer first mindset
  • Comfortable learning new systems and processes
  • Self starter with strong attention to detail

Preferred but not required

  • Mortgage or financial services experience
  • Account management or customer success experience
  • CRM experience
  • Bilingual English Spanish preferred

Ideal Backgrounds

  • Client success
  • Account management
  • Banking
  • Hospitality
  • Insurance
  • Customer service leadership
  • Relationship management

Travel:

  • As needed travel internationally between United States and Mexico to meet business needs.

Language:

  • English required, Bi-Lingual (English/Spanish) desired.

Compensation:

  • PMG will offer a competitive compensation package commensurate with the background and experience of the applicant.