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Client Success Account Manager Jobs in Minnesota

Pinnacle Marketing Group

Account Manager

Bemidji, MN · On-site

An Account Manager has a complete understanding of Pinnacle's services, including branding ... Success in this role means building client partnerships, delivering measurable marketing results ...

Pinnacle Marketing Group

Account Manager

Bemidji, MN · On-site

$45K - $60K/yr

An Account Manager has a complete understanding of Pinnacle's services, including branding ... Success in this role means building client partnerships, delivering measurable marketing results ...

Pro Resources

Client Account Manager

Detroit Lakes, MN · On-site

$60K - $65K/yr

The Client Account Manager is the client's main contact and works with clients and internal departments to assist in identifying and organizing services to provide support and ensure client ...

Pro Resources

Client Account Manager

Sartell, MN · On-site

$60K - $65K/yr

The Client Account Manager is the client's main contact and works with clients and internal departments to assist in identifying and organizing services to provide support and ensure client ...

Pro Resources

Client Account Manager

Sartell, MN · On-site

$60K - $65K/yr

The Client Account Manager is the client's main contact and works with clients and internal departments to assist in identifying and organizing services to provide support and ensure client ...

Pro Resources

Client Account Manager

Detroit Lakes, MN · On-site

$60K - $65K/yr

The Client Account Manager is the client's main contact and works with clients and internal departments to assist in identifying and organizing services to provide support and ensure client ...

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All JobsClient Success Account JobsClient Success Account Manager JobsClient Success Account Manager Jobs in Minnesota

Client Success Account Manager information

See Minnesota salary details

$26.8K

$67.9K

$113.1K

How much do client success account manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for client success account manager in Minnesota is $67,918.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $81,300.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Account Manager vs Customer Support Specialist?

AspectClient Success Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic technical knowledge, customer service training
Work EnvironmentProactive engagement, strategic planning, account growthReactive support, troubleshooting, issue resolution
Employer & Industry UsageTech, SaaS, B2B servicesRetail, telecom, software
Search & Comparison IntentUnderstanding account management roles, career pathsCustomer issue resolution, technical support roles

The Client Success Account Manager focuses on building long-term client relationships, ensuring satisfaction, and driving account growth. In contrast, a Customer Support Specialist primarily handles reactive customer issues and technical troubleshooting. While both roles require strong communication skills, the Account Manager's role is more strategic and proactive, often involving account planning and upselling, whereas the Support Specialist's role is reactive and task-oriented.

What are the key skills and qualifications needed to thrive as a client success account manager?

To thrive as a Client Success Account Manager, you need a solid background in account management, customer relationship building, and a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, analytics tools, and sometimes certifications such as CSM (Certified Customer Success Manager) are typically required. Outstanding communication, problem-solving abilities, and a proactive, client-focused mindset set top performers apart. These skills are crucial for ensuring customer satisfaction, driving retention, and fostering long-term business growth.

How does a client success account manager typically collaborate with internal teams to address client needs?

As a Client Success Account Manager, you’ll regularly collaborate with teams such as sales, product development, and customer support to ensure clients receive exceptional service. You’ll act as a bridge, relaying client feedback and requirements to internal stakeholders and coordinating solutions to address challenges. This cross-functional teamwork is essential for resolving issues quickly, identifying upsell opportunities, and enhancing overall client satisfaction. Strong communication skills and the ability to manage multiple priorities are key to thriving in this collaborative environment.

What does a client success account manager do?

A Client Success Account Manager is responsible for building and maintaining positive relationships with clients to ensure their satisfaction with a company's products or services. They act as the main point of contact for clients, address any issues or concerns, and help clients achieve their desired outcomes through effective communication and support. Their goal is to retain clients, encourage repeat business, and identify opportunities for upselling or cross-selling. They often collaborate closely with sales, product, and support teams to ensure client needs are met. Ultimately, they play a key role in improving customer loyalty and long-term business success.
What are popular job titles related to Client Success Account Manager jobs in Minnesota? For Client Success Account Manager jobs in Minnesota, the most frequently searched job titles are:
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Client Success Account Manager jobs near you

Strategic Account Manager - Enterprise Level/Fortune 500

Massman Companies

Alexandria, MN • On-site, Remote

$110K - $140K/yr

Other

Posted 12 days ago

Job description

Description
Join Our Winning Team as a Strategic Account Manager - Packaging Solutions!
About Us:
At Massman Companies, we are committed to delivering robust and reliable packaging solutions tailored to the specific needs of our customers that exceeds industry standards. Whether the requirement is for a single machine, a portion of a production line, or a comprehensive, seamlessly interconnected production line, our team is equipped to design, manufacture, install and provide ongoing maintenance and service.
We're looking for a Strategic Account Manager- Enterprise/Fortune to join our dynamic team and help us continue to build lasting partnerships with our valued customers. If you thrive on challenges, love cultivating relationships, and want to be part of a team that's making an impact on the packaging industry, we want to meet you!
Why This Role?
This is your opportunity to drive the future of packaging solutions, work with industry leaders, and shape the trajectory of businesses worldwide. As a Strategic Account Manager, you will be the trusted advisor to our key customers, helping them unlock the potential of our state-of-the-art equipment. From developing strategic sales initiatives to providing unparalleled customer service, your expertise will be integral to our continued success and growth.
What You'll Do:
  • Lead Strategic Accounts by building and nurturing long-term relationships with key customers, becoming their go-to expert for all things packaging.
  • Drive Business Growth by identifying untapped opportunities, crafting tailored solutions, and creating strategies that align perfectly with your customer's goals - all while driving revenue and growth.
  • Consultative Selling by using your deep industry knowledge to deliver powerful, customized packaging solutions that solve real-world challenges. You'll position yourself as a trusted advisor.
  • Negotiation Master by leading complex contract negotiations to close high-value deals that benefit both our customers and the company.
  • Collaborative Success by partnering with internal teams - engineering, assembly, and project management, to ensure flawless project execution and ongoing client success.
  • Stay Ahead of the Curve by being the eyes and ears of the market. Staying updated on industry trends, competitor innovations, and emerging packaging technologies to keep your customers at the forefront of the industry.
  • Deliver Results by monitoring and reporting on account performance, ensuring that goals are met and exceeded while constantly finding new ways to improve customer satisfaction

#LI-LS1
Requirements
What We're Looking For:
  • Experience: At least 2 years in direct sales, account management, or business development, preferably in capital equipment, packaging, or related industries.
  • Industry Insight: A deep understanding of packaging solutions, capital equipment, and automation systems.
  • Relationship Building: A natural ability to build meaningful, long-lasting relationships with high-level decision-makers and stakeholders.
  • Sales Savvy: Strong consultative selling skills with the ability to understand customer needs and deliver tailored impactful solutions.
  • Negotiation Skills: A skilled negotiator who can close complex, high-value deals while maintaining strong client trust.
  • Project Management: Experience in managing large, multi-faceted projects and collaborating with cross-functional teams to deliver excellence.
  • Exceptional Communicator: Ability to clearly convey complex technical concepts to non-technical audiences.
  • Travel-Ready: Flexibility to travel as needed for client visits, meetings, and industry events.

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