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Commercial Client Success Manager Jobs in Minnesota

Meyers Printing

Client Success Manager

Minneapolis, MN · On-site

$70K - $85K/yr

The Client Success Manager works to develop and maintain strong customer relationships. This includes supporting Sales with submitting RFQ's to estimating, submitting quotations to clients, and ...

Meyers Printing

Client Success Manager

Brooklyn Park, MN · On-site

$70K - $85K/yr

The Client Success Manager works to develop and maintain strong customer relationships. This includes supporting Sales with submitting RFQ's to estimating, submitting quotations to clients, and ...

Procare HR

Client Success Manager

Minnetonka, MN · On-site +1

$85K - $100K/yr

Join ProCare HR as a Client Success Manager! At Procare HR, we're on a mission to transform workforce outcomes for care providers through our industry-focused HR services model. We offer ...

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Commercial Client Success Manager information

What is the difference between Commercial Client Success Manager vs Account Executive?

AspectCommercial Client Success ManagerAccount Executive
Primary FocusCustomer retention, onboarding, and ongoing supportSales, lead generation, and closing new deals
Work EnvironmentPost-sales customer management within the same organizationSales pipeline management, prospecting, and client acquisition
Required CredentialsCustomer success certifications, industry knowledgeSales experience, negotiation skills
Industry UsageCommon in SaaS, tech, and service industriesCommon in software, advertising, and B2B sales

The Commercial Client Success Manager primarily focuses on maintaining and growing existing client relationships, ensuring customer satisfaction and retention. In contrast, the Account Executive concentrates on acquiring new clients and closing sales. Both roles are essential in the sales cycle but serve different stages and objectives within the customer journey.

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Commercial Client Success Manager jobs near you

Client Success Manager

Meyers Printing

Minneapolis, MN • On-site

$70K - $85K/yr

Full-time

Medical, Retirement, PTO

Posted 14 days ago

Job description

You've just found the best-kept secret in the printing world. Meyers is a manufacturer with serious scale and a family company that cares deeply about our team, our partners, and the brands we serve as customers. We are looking for a driven Client Success Manager who is willing to innovate, create, learn, and grow with us. The Client Success Manager works to develop and maintain strong customer relationships. This includes supporting Sales with submitting RFQ's to estimating, submitting quotations to clients, and working with Design as needed for engineering and prototyping customer projects. The account manager will perform order entry tasks and work with internal customers to ensure orders are processed, shipped, and invoiced accurately and on time.Some of the duties would include:Responsible for understanding, assessing, and documenting specific customer needs and requirements to appropriately process customer job orders and communicate both verbally and in writing with the customer.Effectively trains and stays up to date with Salesperson to understand specific customer needs and requirements in order to provide appropriate customer service.Acts as inside customer contact for all work in process, communications for new specifications and quotations, changes in existing projects, proof approvals, and sample deliveries. Work in cooperation with Sales, Planners, Production Scheduling and Operations to maintain on-time delivery schedules for customers. Attends daily scheduling meetings and organizes release meetings.Responsible for managing the project from start to finish. Working with customers to ensure art and proofs are returned on time to meet their due date. Staying on top of scheduling to make sure job is on time and there are no problems. You will work with clients (internal and external) cross-functionally, on a team or individually.   Some key must haves are:Associate or 4 Year College Degree Ability to collaborate well with a variety of people, staff, and customers.Possesses excellent communication skills, both verbal and written; possesses good organizational and mathematical skills.Proficiency with data entry, PC & Mac software.Experience in the printing, packaging, or retail merchandising industry a plusIn addition to competitive wages, Meyers offers a rich benefits package for our full-time employees (30+ hours a week) including health insurance, 401(k) retirement plan and match, generous paid time off, 10 holidays, profit sharing, exercise room and much more!Meyers is an Equal Opportunity Employer and participates in E-Verify.
Job Posted by ApplicantPro