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Client Success Executive Jobs in Minnesota (NOW HIRING)

Visante LLC

Vice President, Client Success

Saint Paul, MN · On-site

$140K - $179K/yr

ABOUT THE POSITION The Vice President, Client Success is a senior leader and trusted advisor ... Partner with Sales, Analytics, and Executive Sponsors to support and expand new business and ...

Meyers Printing

Strategic Sales Executive

Minneapolis, MN · On-site

$125K - $175K/yr

... client success and support team to enhance customer satisfaction and retentionProvide regular sales forecasts and reports to senior managementAttend industry events, conferences, and trade shows to ...

Thomson Reuters

Senior Client Executive, GAM

Eagan, MN · On-site +1

The Senior Client Executive, Corporate Segment - Global Account Management (GAM) - Legal is ... Partner with customers to define desired business outcomes and develop Customer Success Plans that ...

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Showing results 1-20

All JobsClient Success JobsClient Success Executive JobsClient Success Executive Jobs in Minnesota

Client Success Executive information

See Minnesota salary details

$45.5K

$92.6K

$139.6K

How much do client success executive jobs pay per year?

As of Aug 10, 2026, the average yearly pay for client success executive in Minnesota is $92,649.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,900.00 and $101,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Success Executive, and why are they important?

To thrive as a Client Success Executive, you need strong relationship management, problem-solving abilities, and a background in business or communications, often supported by a bachelor's degree. Familiarity with CRM platforms like Salesforce, customer engagement tools, and analytics systems is typically expected. Excellent interpersonal skills, proactive communication, and adaptability set top performers apart in this client-facing role. These skills ensure lasting client satisfaction, effective issue resolution, and the growth of long-term partnerships.

How much do client success executives make?

Client Success Executives typically earn between $50,000 and $100,000 annually, depending on experience, location, and company size. Many roles also include bonuses or commissions based on client retention and satisfaction metrics.

How does a Client Success Executive typically collaborate with other departments to ensure client satisfaction?

Client Success Executives play a vital role in bridging the gap between clients and internal teams. They regularly coordinate with sales, product development, and support teams to address client needs, resolve issues, and implement solutions that align with both the client's goals and the company's offerings. This cross-functional collaboration ensures that client feedback is communicated effectively, leading to continuous product or service improvement and higher client retention. Strong communication and organizational skills are essential in this role to manage multiple stakeholders and maintain a seamless client experience.

What is the role of a client success executive?

A client success executive is responsible for building strong relationships with clients, ensuring their needs are met, and helping them achieve their goals with the company's products or services. They often coordinate with sales, support, and account teams, using tools like CRM software to monitor client satisfaction and retention. The role requires excellent communication skills and a focus on customer satisfaction to promote long-term loyalty.

What is the difference between Client Success Executive vs Customer Service Representative?

AspectClient Success ExecutiveCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic customer service training, high school diploma or equivalent
Work EnvironmentProactive engagement with clients, often in B2B settingsReactive support, handling customer inquiries and issues
Employer & IndustryTech, SaaS, consulting firmsRetail, telecom, hospitality
Search & Comparison IntentUnderstanding client retention, account growthResolving customer issues, support inquiries

The main difference is that a Client Success Executive focuses on proactive client engagement, retention, and account growth, often in B2B environments. In contrast, a Customer Service Representative primarily handles reactive customer inquiries and support issues. Both roles require strong communication skills, but the Client Success Executive typically has more strategic responsibilities related to client success management.

What are the most commonly searched types of Client Success jobs in Minnesota? The most popular types of Client Success jobs in Minnesota are:
What are popular job titles related to Client Success Executive jobs in Minnesota? For Client Success Executive jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Client Success Executive jobs in Minnesota look for? The top searched job categories for Client Success Executive jobs in Minnesota are:
What cities in Minnesota are hiring for Client Success Executive jobs? Cities in Minnesota with the most Client Success Executive job openings:
Client Success Executive jobs near you
Infographic showing various Client Success Executive job openings in Minnesota as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $92,649 per year, or $44.5 per hour.

Customer Success Executive - Payors (Minneapolis, MN)

Hippocratic AI

Minneapolis, MN • On-site

$200K/yr

Full-time

Re-posted 21 days ago

Job description

About Us
Hippocratic AI is the leading generative AI company in healthcare. We have the only system that can have safe, autonomous, clinical conversations with patients. We have trained our own LLMs as part of our Polaris constellation, resulting in a system with over 99.9% accuracy.
Why Join Our Team
Reinvent healthcare with AI that puts safety first. We're building the world's first healthcare‑only, safety‑focused LLM - a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world's leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children's, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who've spent their careers improving care, advancing science, and building world‑changing technologies - ensuring our platform is powerful, trusted, and truly transformative.
About the Role
We are seeking a Customer Success Executive with deep payor experience to join our growing team. In this role, you will ensure our health plan clients achieve measurable outcomes through the deployment of Hippocratic AI's innovative solutions. You will partner directly with the Chief Medical Officer and play a key role in customer satisfaction, retention, and expansion across our payer portfolio.
What You'll Do
  • Serve as the primary point of contact for payer organizations, building trusted relationships with stakeholders across clinical operations, utilization management, care management, and executive leadership.
  • Lead onboarding and implementation efforts for AI-driven products, ensuring alignment with payer workflows in areas such as prior authorization, case management, member services, and provider engagement.
  • Drive user adoption by training health plan staff on solution functionality and demonstrating real-world applications that support operational goals.
  • Identify and validate opportunities to improve cost efficiency, member outcomes, and administrative throughput using Hippocratic AI's capabilities.
  • Manage ongoing client communications, proactively addressing issues, gathering feedback, and translating needs into product and engineering insights.
  • Define success metrics tailored to payer use cases, such as turnaround time improvements, staffing efficiency, and member or provider satisfaction.
  • Partner with internal teams to ensure product performance meets client expectations and aligns with regulatory and compliance standards.
    Participate in industry forums, conferences, and webinars to share best practices and thought leadership around AI in payer operations.
Location & Travel
  • This is a forward-deployed, onsite role.
  • This is an onsite role based in Minneapolis, MN, with five days per week at the client site and occasional travel to Hippocratic AI headquarters (Palo Alto, CA) for strategic planning and team sessions.
What You Bring
Must-Have:
  • A minimum of 5 years working with or within health plans (e.g., Medicare Advantage, Medicaid MCOs, Blues plans, national or regional payers).
  • Proven experience in customer success, account management, payer operations, or implementation roles.
  • Deep understanding of payer workflows across departments like utilization management, care management, member services, and provider operations.
    Ability to build trusted relationships across payer orgs, from frontline case managers to senior executives.
  • Experience working cross-functionally in fast-paced environments, especially in high-growth or startup settings.
  • Strong organizational and project management skills.
  • Ability to satisfy client-specific credentialing requirements, including drug screening and proof of required vaccinations or immunizations, as mandated by the healthcare facilities where you will be deployed.

Nice-to-Have:
  • Experience supporting AI, automation, or SaaS solutions in the payer space.
  • Familiarity with prior auth workflows, delegated risk arrangements, value-based care programs, or member engagement initiatives.
  • Knowledge of payer-specific compliance and regulatory frameworks (e.g., CMS, NCQA, HIPAA).

Compensation
Starting total compensation for this role is $200,000, which includes base salary, performance bonus, and our In-Residence Bonus for candidates who commit to 5 days onsite at customer locations per week for 12 months.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.

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