Client Success Executive Jobs in Minnesota (NOW HIRING)

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Summary:

In this role, you will serve as a strategic advisor and subject matter expert for Vizient's Clinical Data Base (CDB) and Procedural Analytics (PA) solutions. You will partner with clients to optimize the use of healthcare analytics through consultative guidance, education, and data-driven insights that improve clinical, operational, and financial performance. You will lead complex client engagements, collaborate across cross-functional teams, influence product adoption strategies, and mentor colleagues while supporting continuous product innovation and client success.

Responsibilities:

• Serve as the primary strategic advisor for a portfolio of clients, building trusted relationships and providing consultative guidance.
• Drive adoption and optimization of CDB and PA solutions through ongoing client engagement, education, and best-practice recommendations.
• Analyze complex healthcare data to identify opportunities that improve quality, cost, utilization, and operational performance.
• Deliver product demonstrations, customized training sessions, webinars, and presentations to clinical, operational, and executive audiences.
• Collaborate with Product Management, Data Science, Client Success, Training, and Technical teams to address client needs and enhance the client experience.
• Lead strategic initiatives including client onboarding, implementation support, product launches, and client success programs.
• Gather and communicate client feedback, market trends, and product enhancement opportunities to support solution development and roadmap planning.
• Partner with internal stakeholders to identify opportunities for process improvements that enhance client outcomes and operational effectiveness.
• Represent the Product Advisor function in cross-functional initiatives by providing subject matter expertise and supporting strategic business objectives.
• Develop client engagement strategies that increase product utilization, value realization, and long-term partnerships.
• Mentor and coach Product Advisor team members by providing guidance, knowledge sharing, and leadership support.
• Maintain expertise in healthcare industry trends, benchmarking methodologies, regulatory requirements, and Vizient analytics solutions.

Qualifications:

• Relevant degree in Healthcare Administration, Business, Analytics, Nursing, Public Health, or a related field preferred.
• 7 or more years of relevant experience required.
• Strong knowledge of healthcare analytics, performance improvement, benchmarking, quality metrics, and cost analysis methodologies required.
• Advanced analytical skills with the ability to translate complex data into actionable insights and recommendations required.
• Excellent written, verbal, presentation, and facilitation skills required.
• Demonstrated ability to influence cross-functional teams and lead initiatives without direct authority required.
• Demonstrated ability to build collaborative relationships with internal and external stakeholders required.
• Proficiency in interpreting healthcare data and communicating findings to diverse audiences with varying levels of technical expertise.
• Strong client relationship management and consultative problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Willingness to travel.

Estimated Hiring Range:

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.