GENERAL DESCRIPTION The Commercial Client Success Manager is a full-time role with the expectation of working overtime as needed to meet job and client responsibilities. The team is seeking a ...
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GENERAL DESCRIPTION The Commercial Client Success Manager is a full-time role with the expectation of working overtime as needed to meet job and client responsibilities. The team is seeking a ...
As a Client Success Manager, you'll be instrumental in managing a portfolio of 25-30 commercial clients, overseeing their journey post-onboarding. Your focus will be on ensuring client retention ...
As a Client Success Manager, you'll be instrumental in managing a portfolio of 25-30 commercial clients, overseeing their journey post-onboarding. Your focus will be on ensuring client retention ...
As a Client Success Manager, you'll be instrumental in managing a portfolio of 25-30 commercial clients, overseeing their journey post-onboarding. Your focus will be on ensuring client retention ...
As a Client Success Manager, you'll be instrumental in managing a portfolio of 25-30 commercial clients, overseeing their journey post-onboarding. Your focus will be on ensuring client retention ...
Client Success Manager
Troy, MI · On-site
The Client Success Manager is an automotive expert. They will leverage their expertise managing an assigned list of Dealers through delivering customized sales process consultation, best practice ...
Client Success Manager
Troy, MI · On-site
The Client Success Manager is an automotive expert. They will leverage their expertise managing an assigned list of Dealers through delivering customized sales process consultation, best practice ...
The Client Success Manager is an automotive expert. They will leverage their expertise managing an assigned list of Dealers through delivering customized sales process consultation, best practice ...
The Client Success Manager is an automotive expert. They will leverage their expertise managing an assigned list of Dealers through delivering customized sales process consultation, best practice ...
Client Success Manager
Portsmouth, NH · On-site
$70K - $80K/yr
Client Success Manager-Lyra Technology Group Lyra Technology Group is seeking a Client Success Manager for one of their operating companies. As a Client Success Manager, you will serve as a strategic ...
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Client Success Manager
Portsmouth, NH · On-site
$70K - $80K/yr
Client Success Manager-Lyra Technology Group Lyra Technology Group is seeking a Client Success Manager for one of their operating companies. As a Client Success Manager, you will serve as a strategic ...
Client Success Manager The position of Client Success Manager at Neighborly Software will be a proactive subject matter expert our clients rely on. The Client Success Manager will work with clients ...
Client Success Manager The position of Client Success Manager at Neighborly Software will be a proactive subject matter expert our clients rely on. The Client Success Manager will work with clients ...
Client Success Manager
$65K - $90K/yr
The Client Success Manager is responsible for building trusted advisor relationships, driving ... commercial execution. Cross-Functional Collaboration * Partner closely with service delivery ...
Client Success Manager
$65K - $90K/yr
The Client Success Manager is responsible for building trusted advisor relationships, driving ... commercial execution. Cross-Functional Collaboration * Partner closely with service delivery ...
Client Success Manager-Lyra Technology Group Lyra Technology Group is seeking a Client Success Manager for one of their operating companies. As a Client Success Manager, you will serve as a strategic ...
Client Success Manager-Lyra Technology Group Lyra Technology Group is seeking a Client Success Manager for one of their operating companies. As a Client Success Manager, you will serve as a strategic ...
Client Success Manager
Portsmouth, NH · On-site
$70K - $80K/yr
Client Success Manager-Lyra Technology Group Lyra Technology Group is seeking a Client Success Manager for one of their operating companies. As a Client Success Manager, you will serve as a strategic ...
Client Success Manager
Portsmouth, NH · On-site
$70K - $80K/yr
Client Success Manager-Lyra Technology Group Lyra Technology Group is seeking a Client Success Manager for one of their operating companies. As a Client Success Manager, you will serve as a strategic ...
Client Success Manager
Chesterfield, MO · On-site
$65K - $90K/yr
The Client Success Manager is responsible for building trusted advisor relationships, driving ... commercial execution. Cross-Functional Collaboration * Partner closely with service delivery ...
Quick apply
Client Success Manager
Chesterfield, MO · On-site
$65K - $90K/yr
The Client Success Manager is responsible for building trusted advisor relationships, driving ... commercial execution. Cross-Functional Collaboration * Partner closely with service delivery ...
Client Success Manager
Chesterfield, MO · On-site
$65K - $90K/yr
The Client Success Manager is responsible for building trusted advisor relationships, driving ... commercial execution. Cross-Functional Collaboration * Partner closely with service delivery ...
Client Success Manager
Chesterfield, MO · On-site
$65K - $90K/yr
The Client Success Manager is responsible for building trusted advisor relationships, driving ... commercial execution. Cross-Functional Collaboration * Partner closely with service delivery ...
Client Success Manager Role Homethrive is seeking a Client Success Manager to establish and build customer relationships to expand client engagement. The Client Success Manager is responsible for ...
Client Success Manager Role Homethrive is seeking a Client Success Manager to establish and build customer relationships to expand client engagement. The Client Success Manager is responsible for ...
Client Success Manager
FL · Remote
Client Success Manager Location: Remote (U.S.) Employment Type: Full-Time Reports to: Sr. Client Success Manager Position Overview The Client Success Manager plays a critical role in supporting and ...
Client Success Manager
FL · Remote
Client Success Manager Location: Remote (U.S.) Employment Type: Full-Time Reports to: Sr. Client Success Manager Position Overview The Client Success Manager plays a critical role in supporting and ...
Client Success Manager
New York, NY · On-site +1
This is not a reactive support role, it's a commercial position that requires equal parts ... As Client Success Manager at Maven, you will: * Support the success and satisfaction of your ...
Client Success Manager
New York, NY · On-site +1
This is not a reactive support role, it's a commercial position that requires equal parts ... As Client Success Manager at Maven, you will: * Support the success and satisfaction of your ...
Client Success Manager
New York, NY · Remote
This is not a reactive support role, it's a commercial position that requires equal parts ... As Client Success Manager at Maven, you will: * Support the success and satisfaction of your ...
Quick apply
Client Success Manager
New York, NY · Remote
This is not a reactive support role, it's a commercial position that requires equal parts ... As Client Success Manager at Maven, you will: * Support the success and satisfaction of your ...
Client Success Manager Status : Full-Time Location: Ann Arbor, MI (Hybrid) Starting Pay Range: $50,000-60,000 base salary + up to $6,500 bonus potential We are looking for a strategic, results-driven ...
Client Success Manager Status : Full-Time Location: Ann Arbor, MI (Hybrid) Starting Pay Range: $50,000-60,000 base salary + up to $6,500 bonus potential We are looking for a strategic, results-driven ...
Client Success Manager
New York, NY · On-site
$80K - $90K/yr
Business Insider is hiring a Client Success Manager to join our Revenue Operations Team to own the account management of direct and programmatic deals for some of our East Coast-based clients.
Client Success Manager
New York, NY · On-site
$80K - $90K/yr
Business Insider is hiring a Client Success Manager to join our Revenue Operations Team to own the account management of direct and programmatic deals for some of our East Coast-based clients.
Client Success Manager
Downers Grove, IL · On-site
$75K - $90K/yr
Client Success Manager (on-site) Aqueity is looking for a dynamic Client Success Manager to join our team! The Client Success Manager is responsible for overseeing a portfolio of named accounts and ...
Client Success Manager
Downers Grove, IL · On-site
$75K - $90K/yr
Client Success Manager (on-site) Aqueity is looking for a dynamic Client Success Manager to join our team! The Client Success Manager is responsible for overseeing a portfolio of named accounts and ...
Client Success Manager
New York, NY · On-site
$80K - $90K/yr
Business Insider is hiring a Client Success Manager to join our Revenue Operations Team to own the account management of direct and programmatic deals for some of our East Coast-based clients.
Client Success Manager
New York, NY · On-site
$80K - $90K/yr
Business Insider is hiring a Client Success Manager to join our Revenue Operations Team to own the account management of direct and programmatic deals for some of our East Coast-based clients.
Commercial Client Success Manager information
See salary details
$34.9K is the 25th percentile. Wages below this are outliers.
$27.5K - $37.3K
33% of jobs
$37.3K - $47.1K
15% of jobs
The median wage is $49.1K / yr.
$47.1K - $57K
11% of jobs
$57K - $66.8K
7% of jobs
$66.8K - $76.6K
7% of jobs
$78.4K is the 75th percentile. Wages above this are outliers.
$76.6K - $86.4K
9% of jobs
$86.4K - $96.2K
4% of jobs
$96.2K - $106K
4% of jobs
$106K - $115.9K
3% of jobs
$115.9K - $125.7K
3% of jobs
$125.7K - $135.5K
3% of jobs
$27.5K
$65.3K
$135.5K
How much do commercial client success manager jobs pay per year?
As of Jun 14, 2026, the average yearly pay for commercial client success manager in the United States is $65,270.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $85,000.00 per year, depending on experience, location, and employer.
What is the difference between Commercial Client Success Manager vs Account Executive?
| Aspect | Commercial Client Success Manager | Account Executive |
|---|---|---|
| Primary Focus | Customer retention, onboarding, and ongoing support | Sales, lead generation, and closing new deals |
| Work Environment | Post-sales customer management within the same organization | Sales pipeline management, prospecting, and client acquisition |
| Required Credentials | Customer success certifications, industry knowledge | Sales experience, negotiation skills |
| Industry Usage | Common in SaaS, tech, and service industries | Common in software, advertising, and B2B sales |
The Commercial Client Success Manager primarily focuses on maintaining and growing existing client relationships, ensuring customer satisfaction and retention. In contrast, the Account Executive concentrates on acquiring new clients and closing sales. Both roles are essential in the sales cycle but serve different stages and objectives within the customer journey.
More about Commercial Client Success Manager jobs
What cities are hiring for Commercial Client Success Manager jobs? Cities with the most Commercial Client Success Manager job openings:
What states have the most Commercial Client Success Manager jobs? States with the most job openings for Commercial Client Success Manager jobs include:
What job categories do people searching Commercial Client Success Manager jobs look for? The top searched job categories for Commercial Client Success Manager jobs are:
Full-time
Posted 7 days ago
Job description
GENERAL DESCRIPTION
The Commercial Client Success Manager is a full-time role with the expectation of working overtime as needed to meet job and client responsibilities. The team is seeking a talented Commercial Client Success Manager to help continue exceeding industry-recognized Net Retention goals. This position is primarily based in our St. Petersburg, Florida office and may require travel to various client locations as needed.
The Commercial Client Success Manager is responsible for retaining and expanding relationships within the commercial client segment, which includes growing firms with strong potential for expansion.
Reporting to the Client Success Program Manager, this role owns post-sale outcomes for assigned commercial accounts. The Commercial Client Success Manager serves as a trusted advisor to clients while driving renewals and identifying expansion opportunities. This role works cross-functionally, partnering closely with Sales and Delivery teams to align client outcomes with business growth and ensure consistent, high-quality client experience.
DUTIES AND RESPONSIBILITIES
Account Retention & Growth
- Own renewal and expansion outcomes for a defined portfolio of Commercial accounts
- Proactively manage renewal cycles, identifying risks early and executing retention strategies
- Identify, develop, and close expansion opportunities within existing client relationships
- Lead renewal and growth conversations focused on value delivered, outcomes achieved, and future client needs
- Maintain accurate forecasting and pipeline visibility for renewals and expansions
Account Strategy & Risk Management
- Develop and maintain account plans for high-risk clients
- Monitor client health indicators and proactively address potential churn risks
- Translate delivery outcomes into clear value narratives for renewal and expansion discussions
- Provide feedback to internal teams on client needs, challenges, and opportunities for service improvement
Cross-Functional Collaboration
- Act as a bridge between Sales and Delivery teams to ensure alignment across the client lifecycle
- Partner with Delivery and Practice teams to understand client engagement, delivery progress and project status
- Collaborate with Sales on account strategy, expansion planning, pricing, and contract execution
DESIRED QUALIFICATIONS
The most critical attributes for success on our team include a genuine interest in our work, a willingness to learn, an exceptional work ethic, and a strong commitment to quality and success. The ideal candidate demonstrates excellent written and verbal communication skills, personal accountability, and loyalty in how they build and maintain relationships. These attributes are prioritized over specific fields of study or technical experience.
- Bachelor's Degree – business-related field preferred
- 3+ years of experience in Cybersecurity and/or Professional Services
- 3+ years of experience in account management, client success, or customer growth roles with revenue ownership
- Previous achievement of quota
- Proficiency with CRM Software
- Familiarity with Health Scores and Sales Methodologies
- Demonstrated consistency in values, principles, and work ethic
- Interest and familiarity with technology, business operations, and strategy
- Ability to lift and move up to 15 pounds
- Ability to sit for prolonged periods of time.
- Ability to stand, walk, bend, or reach as necessary for job tasks.
- Ability to use hands/fingers for typing, writing, or handling materials.
COMPANY DESCRIPTION
360 Advanced is a Cybersecurity and Compliance professional services firm that provides customized integrated solutions. Our clients range across industries and extend from small businesses to the Fortune 500. We work with client operations in over 40 states and on five continents globally. We are based in downtown St. Petersburg and are looking for a Commercial Client Success Manager to join our team.