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Commercial Client Success Manager Jobs (NOW HIRING)

Tiny Spoon Chef

Client Success Manager

Phoenix, AZ · On-site

$50K - $54K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A team of Client Success Managers who make sure our client experience is nothing short of extraordinary. You will work closely with our culinary team to identify client needs, provide exceptional ...

ID Tech Solutions

Client Success Manager

Lakewood, NJ · On-site

$75K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Client Success Manager - Join Our Fast-Growing Team at ID Tech Solutions! Are you ready to grow your career at a fast-paced, award-winning company? At ID-Tech Solutions, we're not just another IT ...

STERIS Corporation

Client Success Manager

Mentor, OH · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Summary The Client Success Manager plays a critical role in ensuring the successful implementation, onboarding, adoption, and ongoing success of ConnectCare with Remote Monitoring customers.

Pavago

Client Success Manager

Client Success Manager (Revenue Growth & Client Success) - Remote Position Type: Full-Time, Remote Working Hours: U.S. Business Hours About the Role At Pavago, one of our clients is hiring a high ...

Keystone CPAs LLC

Client Success Manager

Reno, NV · On-site

Client Success Manager (CSM) Location: Reno, NV (Onsite) Reports To: Director of Operations Role Summary The Client Success Manager (CSM) is responsible for owning the client journey from initial ...

Be the Brand

Be Seen First

Client Success Manager

Washington, DC · On-site

$60K - $72K/yr

  • Retirement

  • PTO

Client Success Manager Reports to: Principal of Content and Client Partnerships Classification: Full-Time, Non-Exempt Location: Washington, D.C. OVERVIEW Be the Brand is an executive brand management ...

Virtual Peaker

Client Success Manager

Louisville, KY · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Client Success Manager Virtual Peaker is seeking a Client Success Manager who will help solve the climate crisis by supporting our mission of building the utility of the future. Role Responsibilities ...

eMed LLC

Client Success Manager

Miami, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Success Manager Location: Miami, FL or Chicago, IL About eMed eMed is a digital health leader powered by its Empathetic AI™ Population Health Platform. We partner with employers, governments ...

Base8 Inc

Client Success Manager

Studio City, CA · On-site

Client Success Manager (CSM) Location: LA (Onsite) About: Cure8 is a leading Managed IT service provider for the cannabis industry. We support dispensaries, cultivation, manufacturing, distribution ...

New

Tiny Spoon Chef, Inc

Client Success Manager

Phoenix, AZ · On-site

$50K - $54K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A team of Client Success Managers who make sure our client experience is nothing short of extraordinary. You will work closely with our culinary team to identify client needs, provide exceptional ...

New

Force Therapeutics

Client Success Manager

$70K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As the Client Success Manager, you will have responsibility for managing the day-to-day relationship for an assigned set of clients. You will support a cross-functional group aligned to your clients ...

DXC Technology

Client Success Manager

West Des Moines, IA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking a highly accomplished Client Success Manager - Insurance to manage strategic ... Translate client business needs into actionable opportunities for internal product and commercial ...

Advanced Data Risk Management

Client Success Manager

$95K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

About the Role ADRM is seeking a Client Success Manager to support and coordinate strategic client initiatives across large, enterprise accounts. This role serves as a central point of contact ...

IMPACT DIRECTORS LLC

Client Success Manager

Houston, TX · On-site

$16 - $18/hr

  • Retirement

  • PTO

Client Success Manager Houston, Texas Impact Directors LLC Full-Time Position Pay: $16.00 - $18.00 per hour Work Location: In Person Position Overview Impact Directors LLC is seeking a Client Success ...

Drips

Client Success Manager

Cleveland, OH · Remote

Client Success Manager About Drips Drips helps big brands drive 1:1 conversations with large audiences at the most critical moments in the customer journey. We use an AI-powered conversational ...

Novara

Client Success Manager

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Description: The Client Success Manager (CSM) is responsible for owning the success ... Commercial awareness with experience supporting renewals and identifying expansion opportunities.

Novara

Client Success Manager

Charleston, WV · Remote

Position Description: The Client Success Manager (CSM) is responsible for owning the success ... Commercial awareness with experience supporting renewals and identifying expansion opportunities.

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All JobsCommercial Client Success JobsCommercial Client Success Manager Jobs

Commercial Client Success Manager information

See salary details

$27.5K

$65.3K

$135.5K

How much do commercial client success manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for commercial client success manager in the United States is $65,270.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $85,000.00 per year, depending on experience, location, and employer.

What is the difference between Commercial Client Success Manager vs Account Executive?

AspectCommercial Client Success ManagerAccount Executive
Primary FocusCustomer retention, onboarding, and ongoing supportSales, lead generation, and closing new deals
Work EnvironmentPost-sales customer management within the same organizationSales pipeline management, prospecting, and client acquisition
Required CredentialsCustomer success certifications, industry knowledgeSales experience, negotiation skills
Industry UsageCommon in SaaS, tech, and service industriesCommon in software, advertising, and B2B sales

The Commercial Client Success Manager primarily focuses on maintaining and growing existing client relationships, ensuring customer satisfaction and retention. In contrast, the Account Executive concentrates on acquiring new clients and closing sales. Both roles are essential in the sales cycle but serve different stages and objectives within the customer journey.

More about Commercial Client Success Manager jobs

What cities are hiring for Commercial Client Success Manager jobs?

Cities with the most Commercial Client Success Manager job openings:

What states have the most Commercial Client Success Manager jobs?

States with the most job openings for Commercial Client Success Manager jobs include:

What job categories do people searching Commercial Client Success Manager jobs look for?

The top searched job categories for Commercial Client Success Manager jobs are:

Commercial Client Success Manager jobs near you
Infographic showing various Commercial Client Success Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $65,270 per year, or $31.4 per hour.

Client Success Manager

Tiny Spoon Chef

Phoenix, AZ • On-site

$50K - $54K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Job Type
Full-time
Description
Tiny Spoon Chef is actively looking for a Client Success Manager to become a valuable
part of our team!
Why This Role Matters
We're more than just a culinary service; we're culinary nerds who turn food into pure
magic! Our secret ingredient? A team of Client Success Managers who make sure our
client experience is nothing short of extraordinary. You will work closely with our culinary
team to identify client needs, provide exceptional support, and develop long-term
relationships. In addition, you will work closely with our team of chefs, ensuring they are
provided with a respectful and joyful workplace.
Client communication is paramount at TSC. You will assess incoming client
communication, leads, and questions and determine what comes next. You will reach
out to existing clients for client retention check-ins and work with our chefs to support
lasting client relationships.
Role Overview
The Client Success Manager (CSM) owns the client relationship from the moment a new client is handed off by the Sales team. The CSM is accountable for client experience, retention, communication, and reengagement - making sure every client is supported, gets consistent value from their chef, and chooses to stay with Tiny Spoon Chef for the long term.
The CSM is equal parts relationship manager, problem-solver, and client advocate. The CSM works to build trust, resolve challenges, and ensure clients continue to see value in their relationship with Tiny Spoon Chef.
Compensation
Wage: $50,000-$54,000
Bonus based on quarterly KPI's
Work Schedule: Monday to Friday, with a start time around 8:00 AM MST end time 5:00 PM MST. Some evening work is required, and an additional hour on Sundays may be needed for time-sensitive correspondence follow-up on rotation with the Client Success Team. While this is a fully remote position, you may be required to travel to in-person meetings 1-2 times a year.
Please note that we use E-Verify to electronically confirm Form I-9 information to verify employee's identity and employment eligibility.
Benefits:
  • Retirement Plan, 401k and 401k Matching
  • Health, Dental and Vision Insurance (After 90 days of employment)
  • Short & Long Term Disability
  • Life Insurance
  • Accident & Critical Illness Insurance
  • Flexible Spending Account (FSA)
  • Dependent Care Account (DCA)
  • Paid Time Off
  • Profit Sharing

Core Purpose and Responsibilities
  • Own the Client Experience - Own the client relationship from Sales handoff through ongoing service, ensuring a seamless onboarding experience, strong chef-client match, and proactive support through the first five visits and beyond.
  • Strengthen Relationships & Drive Retention - Build lasting client relationships through proactive communication, personalized support, and regular engagement that keeps clients satisfied, active, and committed to long-term service.
  • Manage Communication & Resolve Concerns - Serve as the trusted bridge between clients, chefs, and TSC, setting clear expectations, facilitating effective communication, managing logistics, and resolving concerns promptly and professionally.
  • Drive Reengagement & Win-Back - Identify at-risk and lapsed clients, understand the reasons for disengagement, and lead efforts to rebuild relationships and restore service.
  • Generate Advocacy & Referrals - Turn exceptional client experiences into growth by proactively generating referrals, reviews, testimonials, and word-of-mouth advocacy.

Requirements
Qualification and Skills
  • Experience in client success, account management, hospitality, or another relationship-driven service role.
  • Excellent communication and interpersonal skills - warm, clear, and professional in every interaction.
  • Strong organizational skills and the ability to manage many client relationships at once without losing detail.
  • A proactive problem-solver who anticipates issues rather than reacting to them.
  • Comfortable with data - tracking KPIs, interpreting NPS, and reporting clearly on performance.
  • A natural relationship-builder who is genuinely motivated by client happiness.
  • Confident asking for referrals and able to recognize the right moment to do so.
  • Calm, diplomatic, and fair when mediating between a client and a chef.
  • Self-directed and accountable; treats retention, satisfaction, and growth as personal responsibilities.
  • Comfortable with CRM and communication tools, and quick to learn new systems.

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