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Commercial Client Success Manager Jobs (NOW HIRING)

eMed LLC.

Client Success Manager

Miami, FL · On-site

$70 - $90/hr

Client Success Manager Location: Miami, FL or Chicago, IL About eMed eMed is a digital health leader powered by its Empathetic AI Population Health Platform. We partner with employers, governments ...

Pavago

Client Success Manager

Client Success Manager (Revenue Growth & Client Success) - Remote Position Type: Full-Time, Remote Working Hours: U.S. Business Hours About the Role At Pavago, one of our clients is hiring a high ...

Base8

Client Success Manager

Studio City, CA · On-site

Client Success Manager (CSM) Location: LA (Onsite) About: Cure8 is a leading Managed IT service provider for the cannabis industry. We support dispensaries, cultivation, manufacturing, distribution ...

eMed LLC

Client Success Manager

Miami, FL · On-site

Client Success Manager Location: Miami, FL or Chicago, IL About eMed eMed is a digital health leader powered by its Empathetic AI™ Population Health Platform. We partner with employers, governments ...

Diamond Assets

Client Success Manager

Milton, WI

Client Success Manager The Client Success Manager is a critical role supporting the growth and success of the organization. This position is responsible for planning and executing service pickups, as ...

New

Diamond Assets

Client Success Manager

Milton, WI · On-site

Client Success Manager The Client Success Manager is a critical role supporting the growth and success of the organization. This position is responsible for planning and executing service pickups, as ...

New

Force Therapeutics

Client Success Manager

$70K - $80K/yr

As the Client Success Manager, you will have responsibility for managing the day-to-day relationship for an assigned set of clients. You will support a cross-functional group aligned to your clients ...

Recooty

Client Success Manager

West Palm Beach, FL · On-site

$65 - $95/hr

The Client Success Manager acts as the connective tissue for the account: translating strategic direction into action, tracking commitments through to closure, and surfacing issues before they become ...

New

Addison Group

Client Success Manager

Houston, TX · On-site

$75K - $85K/yr

Client Success Manager Location: Remote (U.S.) Pay Range: $75,000 - $85,000 / year Benefits: This position is eligible for medical, dental, vision and 401(k). About the Role We are seeking a Client ...

Addison Group

Client Success Manager

Houston, TX · Remote

$75K - $85K/yr

Client Success Manager Location: Remote (U.S.) Pay Range: $75,000 - $85,000 / year Benefits: This position is eligible for medical, dental, vision and 401(k). About the Role We are seeking a Client ...

New Perspective

Client Success Manager

Worcester, MA · Remote

$70K - $80K/yr

We're looking for a highly motivated Client Success Manager to join our dynamic, collaborative team. If you love building relationships, driving measurable results, and working in a fast-paced ...

ID Tech Solutions

Client Success Manager

Lakewood, NJ · On-site

$100K/yr

Client Success Manager - Join Our Fast-Growing Team at ID Tech Solutions! Are you ready to grow your career at a fast-paced, award-winning company? At ID-Tech Solutions, we're not just another IT ...

Diamond Assets

Client Success Manager

Milton, WI · On-site

Client Success Manager The Client Success Manager is a critical role supporting the growth and success of the organization. This position is responsible for planning and executing service pickups, as ...

New

Force Therapeutics

Client Success Manager

$70K - $80K/yr

As the Client Success Manager, you will have responsibility for managing the day-to-day relationship for an assigned set of clients. You will support a cross-functional group aligned to your clients ...

IMPACT DIRECTORS LLC

Client Success Manager

Houston, TX · On-site

$16 - $18/hr

Client Success Manager Houston, Texas Impact Directors LLC Full-Time Position Pay: $16.00 - $18.00 per hour Work Location: In Person Position Overview Impact Directors LLC is seeking a Client Success ...

MDCalc

Client Success Manager

New York, NY · On-site

The Role We're looking for a Client Success Manager who elevates partnerships, anticipates needs, and brings clarity and confidence to every interaction. In this role, you'll guide pharmaceutical ...

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All JobsBusiness JobsCustomer Service JobsCustomer Service Manager JobsCommercial Client Success Manager Jobs

Commercial Client Success Manager information

See salary details

$27.5K

$65.3K

$135.5K

How much do commercial client success manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for commercial client success manager in the United States is $65,270.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $85,000.00 per year, depending on experience, location, and employer.

What is the difference between Commercial Client Success Manager vs Account Executive?

AspectCommercial Client Success ManagerAccount Executive
Primary FocusCustomer retention, onboarding, and ongoing supportSales, lead generation, and closing new deals
Work EnvironmentPost-sales customer management within the same organizationSales pipeline management, prospecting, and client acquisition
Required CredentialsCustomer success certifications, industry knowledgeSales experience, negotiation skills
Industry UsageCommon in SaaS, tech, and service industriesCommon in software, advertising, and B2B sales

The Commercial Client Success Manager primarily focuses on maintaining and growing existing client relationships, ensuring customer satisfaction and retention. In contrast, the Account Executive concentrates on acquiring new clients and closing sales. Both roles are essential in the sales cycle but serve different stages and objectives within the customer journey.

More about Commercial Client Success Manager jobs

What cities are hiring for Commercial Client Success Manager jobs?

Cities with the most Commercial Client Success Manager job openings:

What states have the most Commercial Client Success Manager jobs?

States with the most job openings for Commercial Client Success Manager jobs include:

What job categories do people searching Commercial Client Success Manager jobs look for?

The top searched job categories for Commercial Client Success Manager jobs are:

Commercial Client Success Manager jobs near you
Infographic showing various Commercial Client Success Manager job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $65,270 per year, or $31.4 per hour.

Client Success Manager

eMed LLC.

Miami, FL • On-site

$70 - $90/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Client Success Manager

Location: Miami, FL or Chicago, IL

About eMed

eMed is a digital health leader powered by its Empathetic AI Population Health Platform. We partner with employers, governments, unions, and payers to deliver innovative solutions that improve health outcomes and reduce healthcare costs. Our GLP-1 weight management program combines at-home diagnostics with telehealth services to identify, onboard, and support patients - driving sustained outcomes through continuous care and adherence support.

Job Summary

We are looking for a client-obsessed Client Success Manager to join our growing Client Success team. This role is responsible for managing a portfolio of eMed’s B2B clients, providing white-glove service and proactive support to ensure client satisfaction, retention, and growth. As a key point of contact, you will work cross-functionally to implement client programs, track performance, and deliver measurable outcomes that reinforce eMed’s value as a strategic partner.

Essential Duties & Responsibilities
  • Serve as the primary day-to-day contact for assigned clients, delivering high-touch, concierge-level service.
  • Own the full client lifecycle, including onboarding, implementation, performance monitoring, expansion, and renewal support.
  • Act as a trusted advisor to clients by understanding their goals, business drivers, and success metrics.
  • Coordinate across internal teams (e.g., Clinical, Operations, Marketing, Product) to ensure timely delivery and execution of client initiatives.
  • Proactively identify and resolve client issues, anticipating needs and providing strategic recommendations.
  • Deliver regular performance reports, dashboards, and data-driven insights that demonstrate ROI and program impact.
  • Support the Client Success leadership team with strategic planning, client growth opportunities, and account health metrics.
  • Ensure timely and accurate documentation of all client interactions, feedback, and milestones within CRM systems (e.g., Salesforce).
  • Participate in client QBRs, presentations, and check-ins as needed.
  • Stay current on eMed products, services, and industry trends to best support client needs.
  • Leverage AI-powered tools to streamline reporting, automate routine workflows, and free up time for higher-value client engagement.
Knowledge, Skills, & Abilities
  • Ability to manage multiple clients and priorities in a fast-paced, high-growth environment.
  • Strong communication, relationship-building, and project management skills.
  • High attention to detail, responsiveness, and problem-solving ability.
  • Experience with CRM tools (e.g., Salesforce), client reporting, and account health tracking.
Qualifications
  • Bachelor’s degree in Business, Communications, Health Administration or related field (or equivalent experience).
  • 3-5 years of experience in account management, client success, or partner services, preferably in healthcare, benefits, or similar.
  • Proficiency with CRM systems (e.g., Salesforce) and standard productivity tools (Microsoft Office, Google Workspace).
  • Excellent verbal and written communication skills, with the ability to engage and influence executive stakeholders.
Preferred Qualifications
  • Familiarity with healthcare regulations (HIPAA), interoperability standards, and payer/provider ecosystems.
  • Experience using AI tools to improve efficiency, reporting, or client deliverables.
  • Project management certification or training (e.g., Six Sigma, PMP, or Agile).
  • Experience with BI tools or working with large datasets.
Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k with Company Match)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off
  • Short Term & Long Term Disability
  • Training & Development
  • Catered breakfast and lunch daily, snacks
  • Wellness Resources
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