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Commercial Client Success Manager Jobs (NOW HIRING)

Client Success Manager (on-site) Aqueity is looking for a dynamic Client Success Manager to join our team! The Client Success Manager is responsible for overseeing a portfolio of named accounts and ...

Client Success Manager

Reston, VA · On-site

$55K - $65K/yr

About the Client Success Manager position We're looking for a driven and passionate Client Success Manager (CSM) who loves building relationships and helping clients win. In this role, you'll be the ...

As the Client Success Manager at ProPay HR, you play a critical role in the continued growth of our Business by ensuring the success and satisfaction of our clients. We support clients with critical ...

Client Success Manager Virtual Peaker is seeking a Client Success Manager who will help solve the climate crisis by supporting our mission of building the utility of the future. Role Responsibilities ...

Your focus will be on ensuring the client's best interests and commercial objectives are consistently met and exceeded. Key Responsibilities: As a Client Success Manager, you will serve as the lead ...

The Associate Client Success Manager will support the Client Success team in ensuring the success and satisfaction of our healthcare payor clients. This entry-level role will assist in managing ...

Description Client Success Manager (CSM) Location: Reno, NV (Onsite) Reports To: Director of Operations Role Summary The Client Success Manager (CSM) is responsible for owning the client journey from ...

Client Success Manager

Louisville, KY · On-site

$75K - $90K/yr

Client Success Manager Virtual Peaker is seeking a Client Success Manager who will help solve the climate crisis by supporting our mission of building the utility of the future. Role Responsibilities ...

Client Success Manager Status : Full-Time Location: Ann Arbor, MI (Hybrid) Starting Pay Range: $50,000-60,000 base salary + up to $6,500 bonus potential We are looking for a strategic, results-driven ...

Client Success Manager (CSM) Location: Reno, NV (Onsite) Reports To: Director of Operations Role Summary The Client Success Manager (CSM) is responsible for owning the client journey from initial ...

Client Success Manager Department: Marketing Reports To: VP / Director of Client Services Job Type: Full-Time, Exempt (Salaried) About the Role We're seeking a results-driven Client Success Manager ...

Role Responsibilities As a Client Success Manager, you will be responsible for supporting our clients by acting as a frontline liaison to users of our cutting-edge software platform. Day-to-day, you ...

Client Success Manager Are you a client advocate, focused on driving valuable business outcomes, a ... Commercial Real Estate or Asset Management experience WHO WE ARE? Pereview Software is the fastest ...

Client Success Manager

Austin, TX · Remote

$2K - $4K/mo

Requirements Required: * 3+ years of experience as a Customer Success Manager, Account Manager, or Client Success Specialist, preferably in a marketing agency environment. * Strong understanding of ...

New

Client Success Manager

Austin, TX · On-site +1

$2K - $4K/mo

Requirements Required: * 3+ years of experience as a Customer Success Manager, Account Manager, or Client Success Specialist, preferably in a marketing agency environment. * Strong understanding of ...

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Commercial Client Success Manager information

See salary details

$27.5K

$65.3K

$135.5K

How much do commercial client success manager jobs pay per year?

As of Jun 14, 2026, the average yearly pay for commercial client success manager in the United States is $65,270.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $85,000.00 per year, depending on experience, location, and employer.

What is the difference between Commercial Client Success Manager vs Account Executive?

AspectCommercial Client Success ManagerAccount Executive
Primary FocusCustomer retention, onboarding, and ongoing supportSales, lead generation, and closing new deals
Work EnvironmentPost-sales customer management within the same organizationSales pipeline management, prospecting, and client acquisition
Required CredentialsCustomer success certifications, industry knowledgeSales experience, negotiation skills
Industry UsageCommon in SaaS, tech, and service industriesCommon in software, advertising, and B2B sales

The Commercial Client Success Manager primarily focuses on maintaining and growing existing client relationships, ensuring customer satisfaction and retention. In contrast, the Account Executive concentrates on acquiring new clients and closing sales. Both roles are essential in the sales cycle but serve different stages and objectives within the customer journey.

More about Commercial Client Success Manager jobs
What cities are hiring for Commercial Client Success Manager jobs? Cities with the most Commercial Client Success Manager job openings:
What states have the most Commercial Client Success Manager jobs? States with the most job openings for Commercial Client Success Manager jobs include:
Client Success Manager

Client Success Manager

Aqueity

Downers Grove, IL • On-site

Full-time

Medical, Dental, Vision

Posted yesterday


Job description

Client Success Manager (on-site)
Aqueity is looking for a dynamic Client Success Manager to join our team! The Client Success Manager is responsible for overseeing a portfolio of named accounts and driving long-term client success through Aqueity’s account management program. This role focuses on building strong client relationships, ensuring customer satisfaction and retention, and owning the operational aspects of service delivery for assigned accounts. Key areas of responsibility include serving as a trusted client partner, collaborating closely with Client leadership and cross-functional Aqueity teams, identifying opportunities for cross-selling and upselling services, and working with Sales and vCIOs to deliver solutions that solve client challenges and support business growth.
Responsibilities
  • Manage and grow assigned client accounts by refining and executing account strategies in collaboration with the Aqueity leadership team
  • Oversee customer satisfaction and retention for key accounts, serving as a trusted advisor and primary point of contact
  • Act as a point of escalation for Service Desk and delivery-related issues, ensuring timely resolution and strong client outcomes
  • Develop and execute account plans and road maps aligned to client needs and business objectives
  • Identify, qualify, and develop new opportunities for Managed IT Services, Cybersecurity, and IT Project services within existing accounts
  • Facilitate technical discovery in partnership with sales engineering and vCIO resources to determine appropriate solutions
  • Prepare, present, and negotiate Statements of Work and value propositions through close
  • Maintain accurate pipeline management, sales targets, and performance metrics
  • Collaborate cross-functionally with marketing, inside sales, service delivery, finance, and operations to deliver consistent and effective client messaging and service execution
  • Partner with Aqueity leadership on key priorities related to delivery, operations, financial planning, and organizational objectives
Skills & Abilities
  • Strong client relationship management skills with the ability to build trust, drive retention, and expand accounts
  • Proven sales and consultative skills to identify, qualify, and close cross-sell and upsell opportunities
  • Excellent communication, presentation, and negotiation abilities with executive-level stakeholders
  • Ability to translate business needs into appropriate technical solutions in collaboration with internal teams
  • Strong organizational and time-management skills with the ability to manage multiple priorities in a fast-paced, client-facing environment
  • Results-driven mindset with a high level of accountability, ownership, and sense of urgency
Education & Experience
  • Bachelor’s degree in technology, business, sales, marketing, or a related field
  • Minimum of 4+ years of experience in Managed Services (MSP), or IT Consulting roles.
  • Experienced  in B2B sales, client engagement, or account management within professional services environments
  • Proven track record of customer satisfaction, account growth, and revenue generation through cross-selling and upselling
  • Demonstrated experience working directly with executive-level stakeholders and decision-makers
  • Skilled user of CRM and sales automation tools to manage pipeline and performance metrics
What We Offer:
  • Competitive salary based on experience
  • Health, dental, and vision insurance
  • Performance-based bonuses and incentives
  • Supportive and collaborative work culture
  • Professional growth and advancement opportunities
  • On-the-job training and mentorship
Salary Range: $75,000 - $90,000 annually

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