Amazon Music is an immersive audio entertainment service that deepens connections between fans ... Key job responsibilities Customer Success Managers are responsible for driving Vendor business ...
Amazon Music is an immersive audio entertainment service that deepens connections between fans ... Key job responsibilities Customer Success Managers are responsible for driving Vendor business ...
Customer Success Manager
Ann Arbor, MI · On-site
The Customer Success Manager plays a critical role in shaping the overall customer journey by ... Some experience with musical instruments preferred. * Strong leadership and people management ...
Customer Success Manager
Ann Arbor, MI · On-site
The Customer Success Manager plays a critical role in shaping the overall customer journey by ... Some experience with musical instruments preferred. * Strong leadership and people management ...
Enterprise Customer Success Manager
Montreal, WI · Remote
$139K - $167K/yr
... music recording and live concerts. Job Summary We are seeking an Enterprise Customer Success ... Relationship Management * Establish and maintain strong multi-threaded relationships across ...
Enterprise Customer Success Manager
Montreal, WI · Remote
$139K - $167K/yr
... music recording and live concerts. Job Summary We are seeking an Enterprise Customer Success ... Relationship Management * Establish and maintain strong multi-threaded relationships across ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
$139K - $167K/yr
... music recording and live concerts. Job Summary We are seeking an Enterprise Customer Success ... Relationship Management * Establish and maintain strong multi-threaded relationships across ...
$139K - $167K/yr
... music recording and live concerts. Job Summary We are seeking an Enterprise Customer Success ... Relationship Management * Establish and maintain strong multi-threaded relationships across ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
Chicago, IL · On-site
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
Chicago, IL · On-site
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
Boston, MA · On-site
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
Boston, MA · On-site
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
$70K - $95K/yr
Job Summary for the Customer Success Manager Customer Success Managers are responsible for managing multiple customer accounts to ensure satisfaction, maintain relevant industry and product knowledge ...
Customer Success Manager
$70K - $95K/yr
Job Summary for the Customer Success Manager Customer Success Managers are responsible for managing multiple customer accounts to ensure satisfaction, maintain relevant industry and product knowledge ...
$70K - $95K/yr
Job Summary for the Customer Success Manager Customer Success Managers are responsible for managing multiple customer accounts to ensure satisfaction, maintain relevant industry and product knowledge ...
$70K - $95K/yr
Job Summary for the Customer Success Manager Customer Success Managers are responsible for managing multiple customer accounts to ensure satisfaction, maintain relevant industry and product knowledge ...
As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our products and services.
As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our products and services.
Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220,000 OTE Industry: Marketing Technology Employment Type: Full-time Customer Success Manager Our client ...
Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220,000 OTE Industry: Marketing Technology Employment Type: Full-time Customer Success Manager Our client ...
Customer Success Manager
Dallas, TX · On-site
... live attacks using commercial-grade security tools to effectively train cyber professionals in ... The Customer Success Manager is responsible for building and maintaining strong relationships ...
Quick apply
Customer Success Manager
Dallas, TX · On-site
... live attacks using commercial-grade security tools to effectively train cyber professionals in ... The Customer Success Manager is responsible for building and maintaining strong relationships ...
Our Customer Success team ensures our customers fully utilize our solution to build a secure environment while enabling company users to manage their applications. We are looking for a Customer ...
Our Customer Success team ensures our customers fully utilize our solution to build a secure environment while enabling company users to manage their applications. We are looking for a Customer ...
Customer Success Manager
Duluth, GA · On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Quick apply
Customer Success Manager
Duluth, GA · On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Customer Success Manager
Apex, NC · On-site
$90K - $130K/yr
The Customer Success Manager will apply knowledge, experience, interpersonal skills and administrative techniques to ensure successful delivery of all managed and support services to Clever Devices ...
Quick apply
Customer Success Manager
Apex, NC · On-site
$90K - $130K/yr
The Customer Success Manager will apply knowledge, experience, interpersonal skills and administrative techniques to ensure successful delivery of all managed and support services to Clever Devices ...
As a Customer Success Manager, you will develop strong relationships with your customers and ensure their long-term success on the Justworks platform. You will work as an extension of their teams ...
As a Customer Success Manager, you will develop strong relationships with your customers and ensure their long-term success on the Justworks platform. You will work as an extension of their teams ...
Customer Success Manager
Philadelphia, PA · On-site +1
Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...
Customer Success Manager
Philadelphia, PA · On-site +1
Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...
Customer Success Manager Live Music information
See salary details
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
How much do customer success manager live music jobs pay per year?
As of Jul 26, 2026, the average yearly pay for customer success manager live music in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Customer Success Manager in Live Music, and why are they important?
To excel as a Customer Success Manager in Live Music, you need a solid background in account management, client relations, and a deep understanding of the live music industry, often supported by a relevant degree or hands-on experience. Familiarity with CRM systems like Salesforce, ticketing platforms, and data analytics tools is typically required. Exceptional communication, problem-solving, and relationship-building skills help you stand out in this client-facing role. These capabilities ensure customer satisfaction, retention, and growth in a dynamic and competitive entertainment market.
What is a Customer Success Manager in live music?
A Customer Success Manager (CSM) in live music is responsible for ensuring that clients, such as venues, artists, or event organizers, have a positive experience with a company's products or services. They act as the main point of contact, helping clients achieve their goals by offering support, guidance, and tailored solutions. This role often involves onboarding new clients, resolving issues, collecting feedback, and working closely with sales and product teams to improve service offerings. In the live music industry, CSMs play a key role in helping clients navigate ticketing platforms, marketing tools, or event management systems, ensuring successful and memorable live events.
How does a Customer Success Manager in live music typically collaborate with artists, venues, and internal teams?
Customer Success Managers in the live music industry act as a bridge between artists, venues, and their organization's internal teams. They regularly communicate with artists and venue staff to ensure smooth event execution and address any issues that arise before, during, or after a performance. Internally, they work closely with sales, product, and support teams to relay feedback, resolve technical concerns, and optimize the overall client experience. This collaborative approach helps build strong relationships and ensures both customer satisfaction and event success.
More about Customer Success Manager Live Music jobs
What cities are hiring for Customer Success Manager Live Music jobs? Cities with the most Customer Success Manager Live Music job openings:
What states have the most Customer Success Manager Live Music jobs? States with the most job openings for Customer Success Manager Live Music jobs include:
What job categories do people searching Customer Success Manager Live Music jobs look for? The top searched job categories for Customer Success Manager Live Music jobs are:
- Commercial Client Success Manager
- Urgently Hiring Senior Customer Success Manager
- Project Success Manager
- Evening Customer Success Manager Edtech
- Scaled Customer Success Manager
- Contractual Customer Success Manager
- Customer Success Product Manager
- Account Success Manager
- Work From Home Customer Success Manager Remote
- Customer Success Manager Ii
Full-time
Posted 5 days ago
Amazon rating
7.4
Based on 7,012 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices.
Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.
The ideal candidate for this role should possess advanced client management skills with a keen ability to work backwards with Vendors to identify and prioritize the right inputs and outputs to deliver value and growth. They will be able to manage multiple workflows in a fast-paced work environment and actively participate in continuous improvement initiatives to multiply impact beyond their portfolios. Above all, they should demonstrate a high level of ownership and the ability to embrace and navigate ambiguity and complexity
They are agile, inventive, and an advocate for their Sellers experience on the Amazon Store. If you are interested in growing Amazon's leading brands, then we're interested in you.
Key job responsibilities
Customer Success Managers are responsible for driving Vendor business growth by providing insights and recommendations, educating, and delivering a positive experience with our program. The key responsibilities include but are not limited to:
Business Growth
Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience
Analyze data and trends to identify, action and/or influence long term to maximize potential for your assigned portfolio of Sellers.
Act as a strategic and influential partner for your Vendors. Proactively seek out new opportunities for customers and Sellers.
Execute end to end product launches
Possess the ability to manage and deliver against complex account goals where strategy is not defined
Implement and track metrics to record the success and quality of your portfolio of Sellers.
Own project status communication.
Vendor Relationship Management
Build effective working relationships with your Sellers.
Deliver timely, accurate and professional operational support to all Vendor in your portfolio within a specified SLA.
Drive optimal program and Customer Success Manager satisfaction.
Liaise with other partner teams and coordinate cross-functionally.
Educate Vendors on how to drive incremental growth on Amazon through frequent education.
A day in the life
As a Customer Success Mgr, a typical day might include:
Reviewing Key Performance Indicators, bridging opportunities, and sharing recommendations to your Customer(s) in your weekly call.
Deep diving and resolving an item buyability issue that was surfaced by your Customer.
Following up with internal Amazon teams who you are dependent on to deliver tasks for your Customer(s).
Meeting with your Retail Category Manager to understand Category strategy and discuss your Customer(s) role in their strategy.
Lead a meeting with your Customer and internal Amazon team members to educate them on a new Amazon Supply Chain program.
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US