ZipRecruiter

Log In

1

Customer Success Manager Live Music Jobs (NOW HIRING)

FlowX.AI

Customer Success Manager

Manhattan, NY · On-site

Mission As a Customer Success Manager, your role is to oversee and drive the success of our US ... live, and help showcase the measurable value the solution brings - turning early wins into ...

Maxiq

Customer Success Manager

Raleigh, NC · On-site

Customer Success Manager MaxIQ empowers Go-To-Market teams to ascend to new heights in their sales performance, unlocking boundless opportunities for growth. We're passionate about helping sales ...

Flowx.ai

Customer Success Manager

Manhattan, NY · On-site

Mission As a Customer Success Manager, your role is to oversee and drive the success of our US ... live, and help showcase the measurable value the solution brings - turning early wins into ...

VibeIQ

Customer Success Manager

Customer Success Manager At VibeIQ, our mission is to become the market-leading, global solution ... Project manage configuration updates for customers post go-live * Deliver tailored training tips ...

Clever Devices

Customer Success Manager

Apex, NC · On-site

Customer Success Manager As the leader in transit technology, Clever Devices, (Hitachi Rail CD U.S. Ltd.) vision is to make meaningful contributions to worldwide mobility. Our goal is to be the ...

Cloud Range

Customer Success Manager

Nashville, TN · Remote

As our Customer Success Manager, you'll play a key role in transforming new customers into ... About Cloud Range Cloud Range's revolutionary platform delivers live-fire, immersive cyber attack ...

Cloud Range

Customer Success Manager

As our Customer Success Manager, you'll play a key role in transforming new customers into ... About Cloud Range Cloud Range's revolutionary platform delivers live-fire, immersive cyber attack ...

VIBEIQ

Customer Success Manager

Customer Success Manager At VibeIQ, our mission is to become the market-leading, global solution ... Project manage configuration updates for customers post go-live * Deliver tailored training tips ...

Renterra LLC

Customer Success Manager

Chicago, IL · On-site

$75K - $100K/yr

As we scale, customer success is a core pillar of our growth strategy and getting customers live, confident, and successful quickly is critical to everything we do. As a Customer Success Manager (CSM ...

Ready Rebound

Customer Success Manager

Customer Success Manager As a Customer Success Manager, you'll be the trusted advisor to our clients, ensuring they achieve their desired outcomes through our services. You will build deep ...

hackajob

Customer Success Manager

Kansas City, MO · On-site

$33.65 - $63.65/hr

Oracle Health Customer Success Manager The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts with a focus on continuous ...

New

Cerby, Inc.

Customer Success Manager

Our Customer Success team ensures our customers fully utilize our solution to build a secure environment while enabling company users to manage their applications. We are looking for a Customer ...

Valsoft Services

Customer Success Manager

Duluth, GA · On-site

The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.

eMarketer

Customer Success Manager

Manhattan, NY · On-site

Customer Success Manager New York, New York, United States EMARKETER is a subsidiary of Axel Springer SE, a family-owned transatlantic media company headquartered in Berlin and New York. Learn more ...

Right Fit Advisors

Customer Success Manager

Tampa, FL · On-site

Customer Success Manager (Hybrid - Tampa, FL) 2 Days - Onsite Base: $100K + 20% Bonus Do you own outcomes-not just relationships? Are you tired of being reactive instead of strategic? Want to drive ...

Privy

Customer Success Manager

Customer Success Manager Customer Success at Privy is about helping ecommerce brands unlock growth. We partner with thousands of merchants to maximize the value they get from email, SMS, and onsite ...

GetChange Corp

Customer Success Manager

San Francisco, CA · On-site

$75K - $90K/yr

Customer Success Manager San Francisco, California, United States Job Openings Customer Success Manager About Change At Change our mission is clear: to power every dollar donated online. Change ...

Pillar Corporation

Customer Success Manager

Customer Success Manager Pillar is actively looking for someone who loves to help others succeed while providing scalable support (via content) to users looking for support in launching their ...

previous pagenext page

Showing results 21-40

All JobsCustomer Success Live Music JobsCustomer Success Manager Live Music Jobs

Customer Success Manager Live Music information

See salary details

$32.5K

$83.1K

$140K

How much do customer success manager live music jobs pay per year?

As of Aug 15, 2026, the average yearly pay for customer success manager live music in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer success manager in live music, and why are they important?

To excel as a Customer Success Manager in Live Music, you need a solid background in account management, client relations, and a deep understanding of the live music industry, often supported by a relevant degree or hands-on experience. Familiarity with CRM systems like Salesforce, ticketing platforms, and data analytics tools is typically required. Exceptional communication, problem-solving, and relationship-building skills help you stand out in this client-facing role. These capabilities ensure customer satisfaction, retention, and growth in a dynamic and competitive entertainment market.

What is a customer success manager in live music?

A Customer Success Manager (CSM) in live music is responsible for ensuring that clients, such as venues, artists, or event organizers, have a positive experience with a company's products or services. They act as the main point of contact, helping clients achieve their goals by offering support, guidance, and tailored solutions. This role often involves onboarding new clients, resolving issues, collecting feedback, and working closely with sales and product teams to improve service offerings. In the live music industry, CSMs play a key role in helping clients navigate ticketing platforms, marketing tools, or event management systems, ensuring successful and memorable live events.

How does a customer success manager in live music typically collaborate with artists, venues, and internal teams?

Customer Success Managers in the live music industry act as a bridge between artists, venues, and their organization's internal teams. They regularly communicate with artists and venue staff to ensure smooth event execution and address any issues that arise before, during, or after a performance. Internally, they work closely with sales, product, and support teams to relay feedback, resolve technical concerns, and optimize the overall client experience. This collaborative approach helps build strong relationships and ensures both customer satisfaction and event success.
More about Customer Success Manager Live Music jobs

What cities are hiring for Customer Success Manager Live Music jobs?

Cities with the most Customer Success Manager Live Music job openings:

What states have the most Customer Success Manager Live Music jobs?

States with the most job openings for Customer Success Manager Live Music jobs include:

What job categories do people searching Customer Success Manager Live Music jobs look for?

The top searched job categories for Customer Success Manager Live Music jobs are:

Customer Success Manager Live Music jobs near you
Infographic showing various Customer Success Manager Live Music job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager

FlowX.AI

Manhattan, NY • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

FlowX.AI is an agentic AI platform for large-scale, mission-critical applications. We started in regulated industries - banking and insurance - and have successfully landed major deals in government and defense. We're now expanding into new verticals including logistics, manufacturing, healthcare, and construction.

Our platform enables large organizations to deploy, run, and monitor mission-critical AI agents at scale. We provide the governance layers and robustness that AI agents need to operate reliably across the most important business processes.

Mission

As a Customer Success Manager, your role is to oversee and drive the success of our US clients. The relationship starts the moment the agreement is signed - sometimes earlier - and you'll own it end-to-end from there. You enable, support, and provide oversight for the customer making sure they're able to deliver against the strategic priorities set by executives. Working alongside the client, you drive the adoption of the platform across their teams, manage the implementation project through to go-live, and help showcase the measurable value the solution brings - turning early wins into long-term, organization-wide success and expanded revenue.

What you would do on a daily basis:

  • Reviewing progress of the customer team against the implementation plan / roadmap, from signature through go-live and beyond.
  • Identifying friction points and blockers, and helping the customer team work through them.
  • Working with the product team on identified platform issues to drive resolution.
  • Understanding the pain points of the client and showing the value of the platform being offered.
  • Managing the account like a trusted advisor - understanding their workflows well enough to be seen as an extension of their team.
  • Partnering closely with the sales team to identify renewal and upsell opportunities and grow ARR and DMR.
  • Putting the client's needs first.

Who you are:

  • 3+ years of experience as a Customer Success Manager, Account Manager, or another client-facing role.
  • Experience managing implementation projects, with solid project management skills.
  • Commercial understanding of customer success - comfortable owning renewal and upsell conversations, not just adoption.
  • Strong analytical skills and mindset.
  • Excellent English verbal and written communication/presentation skills.
  • Flexible with working hours - this isn't a 9-to-5 role, and you may need to start earlier to overlap with international teams and US client schedules.

What's in it for you:

  • Joining a product company in such early stages means you are invited to leave a print on the evolution of both the business and the product.
  • Work directly with the tech and business leadership of European and American companies to transform digital experiences.
  • Direct involvement in further building the team & the culture.
  • Early-stage equity package to be considered.

Location: New York City

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Training & Development

Apply