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Customer Success Product Manager Jobs (NOW HIRING)

Route

Customer Success Manager

Customer Success Manager Lehi, Utah, United States; New York, New York, United States Director of ... Remote Sr. FP&A Analyst Remote Sr. Technical Product Manager Remote

CXAI

Customer Success Manager

Customer Success Manager CXAPP is a forward-thinking technology company that leverages AI and data ... Our flagship product "CXAI" (formerly CXApp) is a workplace experience platform for the enterprise.

CXApp, Inc

Customer Success Manager

Los Angeles, CA · On-site

Our flagship product "CXAI" (formerly CXApp) is a workplace experience platform for the enterprise ... Role Overview: As a Customer Success Manager, you will play a pivotal role in ensuring our ...

CXApp, Inc

Customer Success Manager

Los Angeles, CA · On-site

Our flagship product "CXAI" (formerly CXApp) is a workplace experience platform for the enterprise ... Role Overview: As a Customer Success Manager, you will play a pivotal role in ensuring our ...

Lawyer.com

Customer Success Manager

Basking Ridge, NJ · On-site

  • Medical

  • Dental

  • Vision

  • PTO

Customer Success Managers are the bridge between sales and customer success. You will provide ... or product management. In addition to supporting clients during onboarding, you will foster ...

Leap

Customer Success Manager

Columbia, MD

$60K - $67K/yr

This is great opportunity to represent the absolute best product in our industry and in join a fast ... Customer Success Planning: * Conduct Annual Account Planning with all accounts to help manage ...

GitLab

Customer Success Manager

You'll collaborate closely with Product Management, Engineering, Sales, and Professional Services, with success in your first year measured by customer satisfaction, retention, and the strength of ...

Built In

Enterprise Customer Success Manager

Chicago, IL · On-site

$100K - $120K/yr

We're looking for an Enterprise Customer Success Manager We're looking for an Enterprise Customer ... Partner cross-functionally with Sales, Product, Support, Marketing, and Brand Studio teams to ...

Monaire

Customer Success Manager

Somerville, MA · On-site

  • Medical

  • Dental

  • Vision

  • PTO

This role works closely with Product, Engineering, and Support teams to ensure customers realize ... Success Management & Expansion * Lead Quarterly Business Reviews (QBRs) focused on adoption ...

Accela

Customer Success Operations Lead

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This individual will partner closely with Customer Success, Product, Support, Services, and Revenue ... Manage platform configuration, governance, integrations, reporting, permissions, and overall ...

Leadsonline

Customer Success Manager

Plano, TX · On-site

Product & Contract Management * Lead the onboarding process for agencies with 200+ sworn officers ... Customer success stories showcasing solved cases * Gross revenue retention Requirements * 5+ years ...

unitQ

Product Manager

San Francisco, CA · On-site

They are seeking a Product Manager to lead initiatives that combine data analytics and AI, focusing ... in customer success, product operations, or support tooling Company : UnitQ is an AI enabled ...

ARM

Customer Success Manager

Austin, TX · On-site

$262K - $355K/yr

Customer Success Manager The Customer Success Manager (CSM) plays a critical role in driving the ... Coordinate execution across Arm Business Units, engineering teams, product management, and ...

Quest Software

Manager Customer Success

Austin, TX

  • Medical

  • Retirement

  • PTO

Surface product feedback and customer insights to influence roadmap prioritization and innovation. * Minimum of 5 years of experience managing or leading a team in Customer Success. * Minimum of 5 ...

TARGAN Inc

Customer Success Manager

Raleigh, NC · On-site

Customer Success Manager The Customer Success Manager serves as the voice of the customer within ... Share customer insights with R&D, Product Management, and Marketing to support product improvements ...

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All JobsCustomer Success Product JobsCustomer Success Product Manager Jobs

Customer Success Product Manager information

See salary details

$51.5K

$159.4K

$197K

How much do customer success product manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for customer success product manager in the United States is $159,405.00, according to ZipRecruiter salary data. Most workers in this role earn between $141,000.00 and $197,000.00 per year, depending on experience, location, and employer.

What is a customer success product manager?

A Customer Success Product Manager is a professional who bridges the gap between product development and customer satisfaction. They work closely with customers to understand their needs and ensure that the product delivers value, while also collaborating with internal teams to guide product improvements. Their goal is to help customers achieve their desired outcomes using the product, leading to higher retention and satisfaction. This role combines elements of product management, customer success, and user advocacy.

How does a customer success product manager typically collaborate with customer success teams and product development teams?

A Customer Success Product Manager acts as a crucial bridge between customer success and product development teams. They gather feedback from customer-facing teams to identify recurring pain points and relay those insights to inform product enhancements. Regularly, they participate in cross-functional meetings, prioritize feature requests, and help design solutions that improve customer experience. This collaboration ensures that product updates align with customer needs and that support teams are well-equipped to assist users, ultimately driving customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a customer success product manager, and why are they important?

To thrive as a Customer Success Product Manager, you need a blend of product management expertise, customer advocacy, data analysis skills, and typically a degree in business, marketing, or a related field. Familiarity with CRM tools (like Salesforce), product analytics platforms, and customer feedback systems is commonly required. Exceptional communication, problem-solving, and relationship-building abilities distinguish top performers in this role. These skills ensure you can effectively bridge customer needs with product development, driving both customer satisfaction and business growth.

What is the difference between Customer Success Product Manager vs Customer Success Manager?

AspectCustomer Success Product ManagerCustomer Success Manager
Primary FocusAligning product features with customer needs and driving product improvementsEnsuring customer satisfaction and retention through support and relationship management
Required SkillsProduct knowledge, project management, customer feedback analysisCustomer service, communication, relationship building
Work EnvironmentCross-functional teams, product development, technical environmentCustomer support, account management, client interactions
Common UsageTech companies, SaaS providers, product-centric organizationsService industries, SaaS, enterprise solutions

The main difference is that the Customer Success Product Manager focuses on integrating customer feedback into product development, while the Customer Success Manager concentrates on maintaining customer relationships and satisfaction. Both roles are vital in SaaS and tech industries but serve different functions within customer lifecycle management.

More about Customer Success Product Manager jobs

What cities are hiring for Customer Success Product Manager jobs?

Cities with the most Customer Success Product Manager job openings:

What states have the most Customer Success Product Manager jobs?

States with the most job openings for Customer Success Product Manager jobs include:

What job categories do people searching Customer Success Product Manager jobs look for?

The top searched job categories for Customer Success Product Manager jobs are:

Customer Success Product Manager jobs near you
Infographic showing various Customer Success Product Manager job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $159,405 per year, or $76.6 per hour.

Customer Success Manager

Route

Remote

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Job description

Customer Success Manager

Lehi, Utah, United States; New York, New York, United States

Director of Customer Success

Lehi, Utah, United States; Remote

Manager of Sales Compensation

Lehi, Utah, United States; Remote

Sales Enablement Manager

Lehi, Utah, United States; Remote

Sr. FP&A Analyst

Remote

Sr. Technical Product Manager

Remote

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