As the Technical Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with ...
Quick apply
As the Technical Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with ...
Quick apply
As the Technical Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with ...
As a Technical Customer Success Manager, you will help enterprise customers maximize the value of the Inriver platform throughout their customer journey. Acting as a trusted advisor, you will combine ...
As a Technical Customer Success Manager, you will help enterprise customers maximize the value of the Inriver platform throughout their customer journey. Acting as a trusted advisor, you will combine ...
As the Technical Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with ...
As the Technical Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with ...
Manhattan, NY · On-site
$110K - $130K/yr
The Opportunity As a Customer Success Manager at Dreamdata, you will shape the success journey for ... No exceptions for a full-time remote environment. Benefits * Base Salary of $110,000-$130,000 with ...
Manhattan, NY · On-site
$110K - $130K/yr
The Opportunity As a Customer Success Manager at Dreamdata, you will shape the success journey for ... No exceptions for a full-time remote environment. Benefits * Base Salary of $110,000-$130,000 with ...
Santa Clara, CA · Remote
$120K - $150K/yr
Ordr is looking for a Technical Customer Success Manager (TCSM) is responsible for developing ... on a full-time basis, without a need for sponsorship Salary Range: $120,000 - $150,000. Our job ...
Santa Clara, CA · Remote
$120K - $150K/yr
Ordr is looking for a Technical Customer Success Manager (TCSM) is responsible for developing ... on a full-time basis, without a need for sponsorship Salary Range: $120,000 - $150,000. Our job ...
The Role We're looking for a Technical Customer Success Manager who can operate at the intersection of data engineering and business strategy. This is not a traditional CSM role where you send check ...
Quick apply
The Role We're looking for a Technical Customer Success Manager who can operate at the intersection of data engineering and business strategy. This is not a traditional CSM role where you send check ...
New York, NY · Hybrid
$110K - $130K/yr
The Opportunity As a Customer Success Manager at Dreamdata, you will shape the success journey for ... No exceptions for a full-time remote environment. Benefits * Base Salary of $110,000-$130,000 with ...
New York, NY · Hybrid
$110K - $130K/yr
The Opportunity As a Customer Success Manager at Dreamdata, you will shape the success journey for ... No exceptions for a full-time remote environment. Benefits * Base Salary of $110,000-$130,000 with ...
Description We are looking for a Technical Customer Success Manager (T.CSM) to join our growing Customer Success Team, who are a key in helping our valued customers achieve their strategic objectives ...
Quick apply
Description We are looking for a Technical Customer Success Manager (T.CSM) to join our growing Customer Success Team, who are a key in helping our valued customers achieve their strategic objectives ...
New York, NY · On-site
$155K - $175K/yr
As a Technical Customer Success Manager (TCSM), you'll be a Sentry product expert responsible for ensuring customers are successfully onboarded, achieve maximum value from our platform, and uncover ...
New York, NY · On-site
$155K - $175K/yr
As a Technical Customer Success Manager (TCSM), you'll be a Sentry product expert responsible for ensuring customers are successfully onboarded, achieve maximum value from our platform, and uncover ...
... technical success of those deployments over time. This is not a traditional Customer Success role ... account management, or similar * Technical depth in at least one of: robotics, industrial ...
... technical success of those deployments over time. This is not a traditional Customer Success role ... account management, or similar * Technical depth in at least one of: robotics, industrial ...
About the Role We're hiring a Technical Customer Success Manager to own and grow some of our most strategic enterprise accounts. This is not a temporary or project-based role-you are the long-term ...
About the Role We're hiring a Technical Customer Success Manager to own and grow some of our most strategic enterprise accounts. This is not a temporary or project-based role-you are the long-term ...
Somerville, MA · On-site
... technical and outcome-driven. ROLE OVERVIEW Monaire is seeking an Enterprise Customer Success ... KEY RESPONSIBILITIES Enterprise Customer Ownership • Manage a portfolio of 10-20 enterprise ...
Somerville, MA · On-site
... technical and outcome-driven. ROLE OVERVIEW Monaire is seeking an Enterprise Customer Success ... KEY RESPONSIBILITIES Enterprise Customer Ownership • Manage a portfolio of 10-20 enterprise ...
New York, NY · On-site
By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our ... The Role As a Customer Success Manager, you are the trusted advisor helping customers navigate ...
New York, NY · On-site
By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our ... The Role As a Customer Success Manager, you are the trusted advisor helping customers navigate ...
Austin Tx, Dallas Tx OR Boston Ma OR Arlington VA We are seeking a Healthcare Network Technical Customer Success Manager (T-CSM) to join our growing global Customer Success organization. This role is ...
Quick apply
Austin Tx, Dallas Tx OR Boston Ma OR Arlington VA We are seeking a Healthcare Network Technical Customer Success Manager (T-CSM) to join our growing global Customer Success organization. This role is ...
By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our ... Senior Customer Success Manager The Role As a Senior Customer Success Manager, you are a highly ...
By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our ... Senior Customer Success Manager The Role As a Senior Customer Success Manager, you are a highly ...
$140K - $160K/yr
This role combines customer-centric thinking with technical curiosity, partnering closely with ... Pay Range (On-Target-Earnings) $140,000 - $160,000 Full-time, non-Sales US employees are also ...
$140K - $160K/yr
This role combines customer-centric thinking with technical curiosity, partnering closely with ... Pay Range (On-Target-Earnings) $140,000 - $160,000 Full-time, non-Sales US employees are also ...
$140K - $160K/yr
This role combines customer-centric thinking with technical curiosity, partnering closely with ... Pay Range (On-Target-Earnings) $140,000 - $160,000 Full-time, non-Sales US employees are also ...
$140K - $160K/yr
This role combines customer-centric thinking with technical curiosity, partnering closely with ... Pay Range (On-Target-Earnings) $140,000 - $160,000 Full-time, non-Sales US employees are also ...
Richardson, TX · On-site
$40K - $42K/yr
Engage in complex technical discussions to unravel customer challenges and craft elegant solutions ... Customer Success Manager Requirements: * Must be local to the Dallas area * Strong computer skills
Quick apply
Richardson, TX · On-site
$40K - $42K/yr
Engage in complex technical discussions to unravel customer challenges and craft elegant solutions ... Customer Success Manager Requirements: * Must be local to the Dallas area * Strong computer skills
Technical Customer Success Specialist Location: Onsite at High Point, NC with estimated 30 ... You will partner closely with sales, product management, and engineering teams to deliver ...
Quick apply
Technical Customer Success Specialist Location: Onsite at High Point, NC with estimated 30 ... You will partner closely with sales, product management, and engineering teams to deliver ...
Providing ongoing technical and product support to their customers; our CSMs are often called upon ... Customer Success Manager need to possess superior interpersonal skills and be strong leaders * Must ...
Providing ongoing technical and product support to their customers; our CSMs are often called upon ... Customer Success Manager need to possess superior interpersonal skills and be strong leaders * Must ...
$51K - $64K
1% of jobs
$64K - $76.9K
2% of jobs
$76.9K - $89.9K
2% of jobs
$89.9K - $102.8K
1% of jobs
$102.8K - $115.8K
9% of jobs
$120.9K is the 25th percentile. Wages below this are outliers.
$115.8K - $128.7K
26% of jobs
$128.7K - $141.7K
3% of jobs
$141.7K - $154.6K
1% of jobs
The median wage is $162.7K / yr.
$154.6K - $167.6K
9% of jobs
$167.6K - $180.5K
11% of jobs
$184.5K is the 75th percentile. Wages above this are outliers.
$180.5K - $193.5K
36% of jobs
$51K
$152.3K
$193.5K
| Aspect | Full Time Technical Customer Success Manager | Technical Support Specialist |
|---|---|---|
| Credentials | Relevant certifications (e.g., CRM, SaaS platforms), experience in customer success | Technical certifications, troubleshooting skills, product knowledge |
| Work Environment | Proactive customer engagement, account management, strategic planning | Reactive troubleshooting, issue resolution, technical assistance |
| Employer & Industry Usage | Used in SaaS, cloud services, and tech companies focusing on customer retention | Common in IT, hardware, and software companies providing technical support |
The Full Time Technical Customer Success Manager focuses on proactive customer engagement, ensuring client success and retention, while the Technical Support Specialist primarily handles reactive troubleshooting and technical issue resolution. Both roles require technical knowledge, but their focus and daily tasks differ significantly.

Full-time
Posted 29 days ago
RDAI Labs develops practical, ethical AI solutions for education through its flagship platform, Ethos Intelligence, which helps teachers, students, and school districts integrate AI into everyday learning. Our products are already supporting one of the largest K-12 school networks in the United States, serving more than 80,000 students, 5,000 teachers, and 100 schools, with continued growth ahead.
As the Technical Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers, school leaders, and district technology teams to ensure they get the most value from Ethos Intelligence while serving as the bridge between customers and our Product and Engineering teams.
This is a proactive, customer-facing role focused on building relationships, solving problems, improving support resources, and helping shape the future of our products through customer feedback.
Requirements
Preferred Requirements:
Benefits