Technical Customer Success Manager Location: San Francisco, CA About Tavus Tavus (taa-vus) is a research lab pioneering human computing. We're building AI Humans - a new interface that closes the gap ...
Technical Customer Success Manager Location: San Francisco, CA About Tavus Tavus (taa-vus) is a research lab pioneering human computing. We're building AI Humans - a new interface that closes the gap ...
Technical Customer Success Manager Remote • Full-Time About the Role Our customers are HR and People leaders navigating some of the most complex, high-stakes challenges in their organizations ...
Technical Customer Success Manager Remote • Full-Time About the Role Our customers are HR and People leaders navigating some of the most complex, high-stakes challenges in their organizations ...
Technical Customer Success Manager
Los Angeles, CA · On-site +1
The Opportunity We\'re seeking an exceptional Technical Customer Success Manager (TCSM) to ensure the success of our most strategic customers and drive the next phase of our growth. This is a rare ...
Technical Customer Success Manager
Los Angeles, CA · On-site +1
The Opportunity We\'re seeking an exceptional Technical Customer Success Manager (TCSM) to ensure the success of our most strategic customers and drive the next phase of our growth. This is a rare ...
... customer empathy: you bring 6+ years in customer success, account management, or solutions ... technical product front to back, you can go deep when needed. Customers trust you because you ...
... customer empathy: you bring 6+ years in customer success, account management, or solutions ... technical product front to back, you can go deep when needed. Customers trust you because you ...
Technical Customer Success Manager
Manhattan, NY · On-site
$110K - $130K/yr
The Opportunity As a Customer Success Manager at Dreamdata, you will shape the success journey for ... No exceptions for a full-time remote environment. Benefits * Base Salary of $110,000-$130,000 with ...
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Technical Customer Success Manager
Manhattan, NY · On-site
$110K - $130K/yr
The Opportunity As a Customer Success Manager at Dreamdata, you will shape the success journey for ... No exceptions for a full-time remote environment. Benefits * Base Salary of $110,000-$130,000 with ...
Senior Technical Customer Success Manager
San Francisco, CA · On-site
$155K - $175K/yr
As a Technical Customer Success Manager (TCSM), you'll be a Sentry product expert responsible for ensuring customers are successfully onboarded, achieve maximum value from our platform, and uncover ...
Senior Technical Customer Success Manager
San Francisco, CA · On-site
$155K - $175K/yr
As a Technical Customer Success Manager (TCSM), you'll be a Sentry product expert responsible for ensuring customers are successfully onboarded, achieve maximum value from our platform, and uncover ...
Technical Customer Success Manager, FED TEAM
Washington, DC · On-site
$130K - $165K/yr
Technical Customer Success Manager We are looking for a Technical Customer Success Manager (T.CSM) to join our growing Customer Success Team, who are a key in helping our valued customers achieve ...
Technical Customer Success Manager, FED TEAM
Washington, DC · On-site
$130K - $165K/yr
Technical Customer Success Manager We are looking for a Technical Customer Success Manager (T.CSM) to join our growing Customer Success Team, who are a key in helping our valued customers achieve ...
Technical Customer Success Manager- EAST
$116K - $137K/yr
In this Technical Customer Success Manager role, you'll be joining a growing Customer Success team and helping us to drive adoption of Honeycomb and success of our customers in their journey with ...
Technical Customer Success Manager- EAST
$116K - $137K/yr
In this Technical Customer Success Manager role, you'll be joining a growing Customer Success team and helping us to drive adoption of Honeycomb and success of our customers in their journey with ...
Austin Tx, Dallas Tx OR Boston Ma OR Arlington VA We are seeking a Healthcare Network Technical Customer Success Manager (T-CSM) to join our growing global Customer Success organization. This role is ...
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Austin Tx, Dallas Tx OR Boston Ma OR Arlington VA We are seeking a Healthcare Network Technical Customer Success Manager (T-CSM) to join our growing global Customer Success organization. This role is ...
Customer Success Manager (Technical)
Denver, CO · On-site
$125K - $250K/yr
... Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various types of risks to customer success, including: business, program, implementation, technical ...
Customer Success Manager (Technical)
Denver, CO · On-site
$125K - $250K/yr
... Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various types of risks to customer success, including: business, program, implementation, technical ...
Customer Success Manager (Technical)
Raleigh, NC · On-site
$125K - $250K/yr
... Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various types of risks to customer success, including: business, program, implementation, technical ...
Customer Success Manager (Technical)
Raleigh, NC · On-site
$125K - $250K/yr
... Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various types of risks to customer success, including: business, program, implementation, technical ...
... Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various types of risks to customer success, including: business, program, implementation, technical ...
... Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various types of risks to customer success, including: business, program, implementation, technical ...
... Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various types of risks to customer success, including: business, program, implementation, technical ...
Quick apply
... Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various types of risks to customer success, including: business, program, implementation, technical ...
Customer Success Manager
Richardson, TX · On-site
$40K - $42K/yr
Engage in complex technical discussions to unravel customer challenges and craft elegant solutions ... Customer Success Manager Requirements: * Must be local to the Dallas area * Strong computer skills
Quick apply
Customer Success Manager
Richardson, TX · On-site
$40K - $42K/yr
Engage in complex technical discussions to unravel customer challenges and craft elegant solutions ... Customer Success Manager Requirements: * Must be local to the Dallas area * Strong computer skills
... Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various types of risks to customer success, including: business, program, implementation, technical ...
Quick apply
... Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various types of risks to customer success, including: business, program, implementation, technical ...
Customer Success Managers are the bridge between sales and customer success. You will provide ... Technical skills required, as they relate to the use of the product or service * Accountability and ...
Customer Success Managers are the bridge between sales and customer success. You will provide ... Technical skills required, as they relate to the use of the product or service * Accountability and ...
... Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various types of risks to customer success, including: business, program, implementation, technical ...
... Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various types of risks to customer success, including: business, program, implementation, technical ...
Customer Success Managers are the bridge between sales and customer success. You will provide ... Technical skills required, as they relate to the use of the product or service * Accountability and ...
Quick apply
Customer Success Managers are the bridge between sales and customer success. You will provide ... Technical skills required, as they relate to the use of the product or service * Accountability and ...
Technical Customer Success Specialist Location: Onsite at High Point, NC with estimated 30 ... You will partner closely with sales, product management, and engineering teams to deliver ...
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Technical Customer Success Specialist Location: Onsite at High Point, NC with estimated 30 ... You will partner closely with sales, product management, and engineering teams to deliver ...
Customer Success Manager Decisions is a fast-growing, private-equity-backed technology company that ... of technical expertise. This no-code automation platform seamlessly integrates AI tools, rules ...
Customer Success Manager Decisions is a fast-growing, private-equity-backed technology company that ... of technical expertise. This no-code automation platform seamlessly integrates AI tools, rules ...
Full Time Technical Customer Success Manager information
See salary details
$51K - $64K
1% of jobs
$64K - $76.9K
2% of jobs
$76.9K - $89.9K
2% of jobs
$89.9K - $102.8K
1% of jobs
$102.8K - $115.8K
9% of jobs
$120.9K is the 25th percentile. Wages below this are outliers.
$115.8K - $128.7K
26% of jobs
$128.7K - $141.7K
3% of jobs
$141.7K - $154.6K
1% of jobs
The median wage is $162.7K / yr.
$154.6K - $167.6K
9% of jobs
$167.6K - $180.5K
11% of jobs
$184.5K is the 75th percentile. Wages above this are outliers.
$180.5K - $193.5K
36% of jobs
$51K
$152.3K
$193.5K
How much do full time technical customer success manager jobs pay per year?
What is the difference between Full Time Technical Customer Success Manager vs Technical Support Specialist?
| Aspect | Full Time Technical Customer Success Manager | Technical Support Specialist |
|---|---|---|
| Credentials | Relevant certifications (e.g., CRM, SaaS platforms), experience in customer success | Technical certifications, troubleshooting skills, product knowledge |
| Work Environment | Proactive customer engagement, account management, strategic planning | Reactive troubleshooting, issue resolution, technical assistance |
| Employer & Industry Usage | Used in SaaS, cloud services, and tech companies focusing on customer retention | Common in IT, hardware, and software companies providing technical support |
The Full Time Technical Customer Success Manager focuses on proactive customer engagement, ensuring client success and retention, while the Technical Support Specialist primarily handles reactive troubleshooting and technical issue resolution. Both roles require technical knowledge, but their focus and daily tasks differ significantly.
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- Member Success Manager
- Customer Success Manager Govtech
- Weekend Customer Success Manager
Job description
Location: San Francisco, CA
About Tavus
Tavus (taa-vus) is a research lab pioneering human computing. We're building AI Humans - a new interface that closes the gap between people and machines, removing the friction of today's systems.
Our real-time human simulation models enable machines to see, hear, respond, and even appear human - unlocking meaningful, face-to-face conversations between humans and AI.
Imagine a therapist anyone can afford. A personal trainer that adapts to your schedule. A fleet of medical assistants providing every patient with the attention they need. With Tavus, individuals, enterprises, and developers can build AI Humans that connect, understand, and act with empathy at scale.
We are a Series B company backed by world-class investors including Sequoia Capital, Y Combinator, and Scale Venture Partners. Join us in shaping a future where humans and machines truly understand each other.
The Role
We're looking for a Technical Customer Success Manager (CSM) who combines deep technical aptitude with a strong focus on customer outcomes.
In this role, you'll ensure customers are successful, engaged, and consistently realizing value from Tavus' Conversational Video Interface (CVI) platform.
You'll act as a trusted advisor to strategic customers, owning the post-sales experience end-to-end. This includes becoming an expert in the Tavus CVI platform and guiding customers through onboarding, implementation, optimization, and expansion.
This role sits at the intersection of technical implementation, product strategy, and long-term customer success.
What You'll Do
- Develop a deep understanding of customer business objectives, use cases, and technical environments
- Lead onboarding and implementation, ensuring a smooth and successful time-to-value
- Drive ongoing adoption, engagement, and value realization across the customer lifecycle
- Troubleshoot complex technical issues and coordinate resolutions with Engineering, Product, and Support teams
- Serve as the primary technical point of contact for customers post-sale
- Translate customer feedback into actionable insights for internal teams
- Advocate for customer needs while balancing product and platform strategy
- Build strong, long-term relationships with key stakeholders
About Tavus
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