As a Technical Customer Success Manager, you will help enterprise customers maximize the value of the Inriver platform throughout their customer journey. Acting as a trusted advisor, you will combine ...
As a Technical Customer Success Manager, you will help enterprise customers maximize the value of the Inriver platform throughout their customer journey. Acting as a trusted advisor, you will combine ...
Technical Customer Success Manager
OR · Remote
We are looking for a Technical Customer Success Specialist to support our Customer Success Managers (CSMs) by providing deep technical expertise across a portfolio of enterprise customers. This role ...
Technical Customer Success Manager
OR · Remote
We are looking for a Technical Customer Success Specialist to support our Customer Success Managers (CSMs) by providing deep technical expertise across a portfolio of enterprise customers. This role ...
The Role We're looking for a Technical Customer Success Manager who can operate at the intersection of data engineering and business strategy. This is not a traditional CSM role where you send check ...
Quick apply
The Role We're looking for a Technical Customer Success Manager who can operate at the intersection of data engineering and business strategy. This is not a traditional CSM role where you send check ...
Technical Customer Success Manager, FED TEAM
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Technical Customer Success Manager We are looking for a Technical Customer Success Manager (T.CSM) to join our growing Customer Success Team, who are a key in helping our valued customers achieve ...
Technical Customer Success Manager, FED TEAM
$130K - $165K/yr
Technical Customer Success Manager We are looking for a Technical Customer Success Manager (T.CSM) to join our growing Customer Success Team, who are a key in helping our valued customers achieve ...
We are seeking a Technical Customer Success Manager (Internally "Customer Success Manager") to join our team. You will serve as a strategic advisor to empower leading organizations to transform their ...
We are seeking a Technical Customer Success Manager (Internally "Customer Success Manager") to join our team. You will serve as a strategic advisor to empower leading organizations to transform their ...
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As a Technical Customer Success Manager (TCSM), you'll be a Sentry product expert responsible for ensuring customers are successfully onboarded, achieve maximum value from our platform, and uncover ...
Senior Technical Customer Success Manager
New York, NY · On-site
$155K - $175K/yr
As a Technical Customer Success Manager (TCSM), you'll be a Sentry product expert responsible for ensuring customers are successfully onboarded, achieve maximum value from our platform, and uncover ...
... a direct impact on the physical economy. The Role We're looking for a technically credible ... technical success of those deployments over time. This is not a traditional Customer Success role ...
... a direct impact on the physical economy. The Role We're looking for a technically credible ... technical success of those deployments over time. This is not a traditional Customer Success role ...
About the Role We're hiring a Technical Customer Success Manager to own and grow some of our most strategic enterprise accounts. This is not a temporary or project-based role-you are the long-term ...
About the Role We're hiring a Technical Customer Success Manager to own and grow some of our most strategic enterprise accounts. This is not a temporary or project-based role-you are the long-term ...
Customer Success Manager
Somerville, MA · On-site
... technical and outcome-driven. ROLE OVERVIEW Monaire is seeking an Enterprise Customer Success ... KEY RESPONSIBILITIES Enterprise Customer Ownership • Manage a portfolio of 10-20 enterprise ...
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Somerville, MA · On-site
... technical and outcome-driven. ROLE OVERVIEW Monaire is seeking an Enterprise Customer Success ... KEY RESPONSIBILITIES Enterprise Customer Ownership • Manage a portfolio of 10-20 enterprise ...
Austin Tx, Dallas Tx OR Boston Ma OR Arlington VA We are seeking a Healthcare Network Technical Customer Success Manager (T-CSM) to join our growing global Customer Success organization. This role is ...
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Austin Tx, Dallas Tx OR Boston Ma OR Arlington VA We are seeking a Healthcare Network Technical Customer Success Manager (T-CSM) to join our growing global Customer Success organization. This role is ...
By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our ... Senior Customer Success Manager The Role As a Senior Customer Success Manager, you are a highly ...
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By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our ... The Role As a Customer Success Manager, you are the trusted advisor helping customers navigate ...
Customer Success Manager
Richardson, TX · On-site
$40K - $42K/yr
Engage in complex technical discussions to unravel customer challenges and craft elegant solutions ... Customer Success Manager Requirements: * Must be local to the Dallas area * Strong computer skills
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Richardson, TX · On-site
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Engage in complex technical discussions to unravel customer challenges and craft elegant solutions ... Customer Success Manager Requirements: * Must be local to the Dallas area * Strong computer skills
Customer Success Manager
$140K - $160K/yr
Customer Success Manager RSA provides trusted identity and access management for 12,000 ... This role combines customer-centric thinking with technical curiosity, partnering closely with ...
Customer Success Manager
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Customer Success Manager RSA provides trusted identity and access management for 12,000 ... This role combines customer-centric thinking with technical curiosity, partnering closely with ...
Customer Success Manager
$140K - $160K/yr
Customer Success Manager RSA provides trusted identity and access management for 12,000 ... This role combines customer-centric thinking with technical curiosity, partnering closely with ...
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Customer Success Manager RSA provides trusted identity and access management for 12,000 ... This role combines customer-centric thinking with technical curiosity, partnering closely with ...
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Working closely with the Director of Strategic Accounts and cross-functional leaders across Sales ... Technical Aptitude Above average technical knowledge to comprehend the company's product offerings ...
Customer Success Manager
PA · Remote
Working closely with the Director of Strategic Accounts and cross-functional leaders across Sales ... Technical Aptitude Above average technical knowledge to comprehend the company's product offerings ...
Working closely with the Director of Strategic Accounts and cross-functional leaders across Sales ... Technical Aptitude Above average technical knowledge to comprehend the company's product offerings ...
Working closely with the Director of Strategic Accounts and cross-functional leaders across Sales ... Technical Aptitude Above average technical knowledge to comprehend the company's product offerings ...
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Experience managing revenue retention and product adoption of customers in a technical customer success or technical account management role * A background in manufacturing, ideally in custom part or ...
Customer Success Manager
$86K - $117K/yr
Experience managing revenue retention and product adoption of customers in a technical customer success or technical account management role * A background in manufacturing, ideally in custom part or ...
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Seattle, WA · On-site
Working closely with the Director of Strategic Accounts and cross-functional leaders across Sales ... Technical Aptitude Above average technical knowledge to comprehend the company's product offerings ...
Customer Success Manager
Seattle, WA · On-site
Working closely with the Director of Strategic Accounts and cross-functional leaders across Sales ... Technical Aptitude Above average technical knowledge to comprehend the company's product offerings ...
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Waco, TX · Remote
Director of Customer Success Location: Remote Position Type: Full-Time Position Summary As a ... Deep understanding of SaaS products and the ability to effectively communicate technical concepts ...
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Customer Success Manager
Waco, TX · Remote
Director of Customer Success Location: Remote Position Type: Full-Time Position Summary As a ... Deep understanding of SaaS products and the ability to effectively communicate technical concepts ...
Director Technical Customer Success Manager information
See salary details
$51K - $64K
1% of jobs
$64K - $76.9K
2% of jobs
$76.9K - $89.9K
2% of jobs
$89.9K - $102.8K
1% of jobs
$102.8K - $115.8K
9% of jobs
$120.9K is the 25th percentile. Wages below this are outliers.
$115.8K - $128.7K
26% of jobs
$128.7K - $141.7K
3% of jobs
$141.7K - $154.6K
1% of jobs
The median wage is $162.7K / yr.
$154.6K - $167.6K
9% of jobs
$167.6K - $180.5K
11% of jobs
$184.5K is the 75th percentile. Wages above this are outliers.
$180.5K - $193.5K
36% of jobs
$51K
$152.3K
$193.5K
How much do director technical customer success manager jobs pay per year?
As of Jul 25, 2026, the average yearly pay for director technical customer success manager in the United States is $152,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,500.00 and $181,000.00 per year, depending on experience, location, and employer.
What is the difference between Director Technical Customer Success Manager vs Customer Success Manager?
| Aspect | Director Technical Customer Success Manager | Customer Success Manager |
|---|---|---|
| Credentials | Typically requires advanced degrees and technical certifications | Usually requires a bachelor's degree, customer service or related certifications |
| Work Environment | Leads teams, strategic planning, high-level client interactions | Manages individual client accounts, day-to-day customer interactions |
| Employer & Industry Usage | Used in tech, SaaS, and enterprise software companies | Common across SaaS, tech, and service industries |
| Search & Comparison Intent | Often searched for by those seeking leadership roles or strategic positions | Often searched by those looking for operational or client-facing roles |
The main difference is that the Director Technical Customer Success Manager focuses on leading teams and strategic initiatives, while the Customer Success Manager handles direct client relationships and account management. Both roles require strong technical knowledge, but the director position involves higher-level planning and leadership responsibilities.
What cities are hiring for Director Technical Customer Success Manager jobs? Cities with the most Director Technical Customer Success Manager job openings:
What are the most commonly searched types of Technical Customer Success Manager jobs? The most popular types of Technical Customer Success Manager jobs are:
What states have the most Director Technical Customer Success Manager jobs? States with the most job openings for Director Technical Customer Success Manager jobs include:
Full-time
Posted 15 days ago
Job description
At Inriver, we help brands deliver better product experiences - wherever their customers are. From the first product detail to the final purchase decision, we make product information work smarter.
We are now looking for a Technical Customer Success Manager to join our team in the United States.
As a Technical Customer Success Manager, you will help enterprise customers maximize the value of the Inriver platform throughout their customer journey. Acting as a trusted advisor, you will combine customer success expertise with technical knowledge of digital commerce, PIM, integrations, and solution design to drive adoption, optimize solutions, and support long-term customer success.
Working closely with Account Management, Solution Architects, Product, and Professional Services teams, you will guide customers through onboarding, adoption, business reviews, and growth opportunities while helping them address complex business and technical challenges.
What you'll do
We don't expect you to tick every box - but we think you'll succeed here if you have many of the below:
✔Bachelor's degree in Business, Computer Science, Information Systems, IT, or a related field.
✔3-5+ years of experience in Customer Success, Solution Consulting, Solution Architecture, Sales Engineering, or a similar customer-facing SaaS role.
✔Strong understanding of SaaS platforms, enterprise software, digital commerce ecosystems, and Product Information Management (PIM) solutions.
✔Experience working with complex customer environments, technical stakeholders, and cross-functional teams.
✔Knowledge of APIs, integrations, data flows, and modern software architecture concepts.
✔Strong analytical, problem-solving, and consultative skills.
✔Customer-centric mindset with the ability to understand business objectives and translate them into value-driven outcomes.
✔Proven ability to manage multiple priorities in a fast-paced environment
✔Excellent communication and presentation skills, with fluent written and spoken English.
Compensation & Benefits
The estimated pay range for this role is 120k -160k as base salary per annum + Variable.
Our salary ranges are determined by role, level, and location. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs.
The ideal candidate is located in the following states; Florida, Georgia, Illinois, Massachusetts, Minnesota, North Carolina, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, and South Carolina.
Ready to apply?
We'd love to hear from you. If you're curious but not 100% sure, we still encourage you to apply. We're happy to explore the fit together!
Department Sales Locations US Remote
We are now looking for a Technical Customer Success Manager to join our team in the United States.
As a Technical Customer Success Manager, you will help enterprise customers maximize the value of the Inriver platform throughout their customer journey. Acting as a trusted advisor, you will combine customer success expertise with technical knowledge of digital commerce, PIM, integrations, and solution design to drive adoption, optimize solutions, and support long-term customer success.
Working closely with Account Management, Solution Architects, Product, and Professional Services teams, you will guide customers through onboarding, adoption, business reviews, and growth opportunities while helping them address complex business and technical challenges.
What you'll do
- Manage a portfolio of strategic enterprise customers, driving adoption, retention, and expansion.
- Serve as a strategic and technical advisor, understanding customers' business goals, processes, and technology ecosystems. To be able to translate business and technical requirements into scalable solution recommendations
- Support customers in optimizing workflows, integrations, product data models, and platform capabilities.
- Lead onboarding activities post-implementation and ensure successful customer ramp-up.
- Conduct business reviews, solution reviews, and health checks to align platform usage with customer objectives.
- Develop and execute success plans that drive measurable business outcomes and ROI.
- Identify risks proactively and implement strategies to improve customer health and reduce churn.
- Partner with Account Management to support renewals, expansion opportunities, and account planning.
- Represent the voice of the customer internally, providing insights on product adoption, technical challenges, and improvement opportunities.
- Facilitate customer workshops, discovery sessions, demos, and strategic discussions when technical expertise is required.
We don't expect you to tick every box - but we think you'll succeed here if you have many of the below:
✔Bachelor's degree in Business, Computer Science, Information Systems, IT, or a related field.
✔3-5+ years of experience in Customer Success, Solution Consulting, Solution Architecture, Sales Engineering, or a similar customer-facing SaaS role.
✔Strong understanding of SaaS platforms, enterprise software, digital commerce ecosystems, and Product Information Management (PIM) solutions.
✔Experience working with complex customer environments, technical stakeholders, and cross-functional teams.
✔Knowledge of APIs, integrations, data flows, and modern software architecture concepts.
✔Strong analytical, problem-solving, and consultative skills.
✔Customer-centric mindset with the ability to understand business objectives and translate them into value-driven outcomes.
✔Proven ability to manage multiple priorities in a fast-paced environment
✔Excellent communication and presentation skills, with fluent written and spoken English.
Compensation & Benefits
The estimated pay range for this role is 120k -160k as base salary per annum + Variable.
Our salary ranges are determined by role, level, and location. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs.
The ideal candidate is located in the following states; Florida, Georgia, Illinois, Massachusetts, Minnesota, North Carolina, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, and South Carolina.
Ready to apply?
We'd love to hear from you. If you're curious but not 100% sure, we still encourage you to apply. We're happy to explore the fit together!
Department Sales Locations US Remote