As a Technical Customer Success Manager, you will help enterprise customers maximize the value of the Inriver platform throughout their customer journey. Acting as a trusted advisor, you will combine ...
As a Technical Customer Success Manager, you will help enterprise customers maximize the value of the Inriver platform throughout their customer journey. Acting as a trusted advisor, you will combine ...
As the Technical Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with ...
As the Technical Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with ...
... customer empathy: you bring 6+ years in customer success, account management, or solutions ... technical product front to back, you can go deep when needed. Customers trust you because you ...
... customer empathy: you bring 6+ years in customer success, account management, or solutions ... technical product front to back, you can go deep when needed. Customers trust you because you ...
Technical Customer Success Manager (Remote)
Santa Clara, CA · Remote
$120K - $150K/yr
Ordr is looking for a Technical Customer Success Manager (TCSM) is responsible for developing customer relationships that promote retention and loyalty. Our TCSMs work with customers to continuously ...
Technical Customer Success Manager (Remote)
Santa Clara, CA · Remote
$120K - $150K/yr
Ordr is looking for a Technical Customer Success Manager (TCSM) is responsible for developing customer relationships that promote retention and loyalty. Our TCSMs work with customers to continuously ...
The Role We're looking for a Technical Customer Success Manager who can operate at the intersection of data engineering and business strategy. This is not a traditional CSM role where you send check ...
Quick apply
The Role We're looking for a Technical Customer Success Manager who can operate at the intersection of data engineering and business strategy. This is not a traditional CSM role where you send check ...
Technical Customer Success Manager
New York, NY · Hybrid
$110K - $130K/yr
The Opportunity As a Customer Success Manager at Dreamdata, you will shape the success journey for ... technical acumen as well as marketing expertise. Requirements Ideal candidates will have: * 5+ ...
Technical Customer Success Manager
New York, NY · Hybrid
$110K - $130K/yr
The Opportunity As a Customer Success Manager at Dreamdata, you will shape the success journey for ... technical acumen as well as marketing expertise. Requirements Ideal candidates will have: * 5+ ...
Technical Customer Success Manager, FED TEAM
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Technical Customer Success Manager We are looking for a Technical Customer Success Manager (T.CSM) to join our growing Customer Success Team, who are a key in helping our valued customers achieve ...
Technical Customer Success Manager, FED TEAM
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Technical Customer Success Manager We are looking for a Technical Customer Success Manager (T.CSM) to join our growing Customer Success Team, who are a key in helping our valued customers achieve ...
... technical success of those deployments over time. This is not a traditional Customer Success role ... account management, or similar * Technical depth in at least one of: robotics, industrial ...
... technical success of those deployments over time. This is not a traditional Customer Success role ... account management, or similar * Technical depth in at least one of: robotics, industrial ...
Austin Tx, Dallas Tx OR Boston Ma OR Arlington VA We are seeking a Healthcare Network Technical Customer Success Manager (T-CSM) to join our growing global Customer Success organization. This role is ...
Quick apply
Austin Tx, Dallas Tx OR Boston Ma OR Arlington VA We are seeking a Healthcare Network Technical Customer Success Manager (T-CSM) to join our growing global Customer Success organization. This role is ...
Technical Success Manager
Austin, TX · On-site +1
In this pivotal role, you'll be instrumental in ensuring our customers fully leverage our Agentic ... technical depth with strategic account management to drive customer success, we'd love to have you ...
Technical Success Manager
Austin, TX · On-site +1
In this pivotal role, you'll be instrumental in ensuring our customers fully leverage our Agentic ... technical depth with strategic account management to drive customer success, we'd love to have you ...
By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our ... The Role As a Customer Success Manager, you are the trusted advisor helping customers navigate ...
By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our ... The Role As a Customer Success Manager, you are the trusted advisor helping customers navigate ...
Customer Success Manager
$140K - $160K/yr
Customer Success Manager RSA provides trusted identity and access management for 12,000 ... This role combines customer-centric thinking with technical curiosity, partnering closely with ...
Customer Success Manager
$140K - $160K/yr
Customer Success Manager RSA provides trusted identity and access management for 12,000 ... This role combines customer-centric thinking with technical curiosity, partnering closely with ...
Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220 ... non-technical stakeholders Proven track record of renewals, retention, and expansion Highly ...
Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220 ... non-technical stakeholders Proven track record of renewals, retention, and expansion Highly ...
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding ... Product support or technical customer care * EdTech platform support or implementation * Strong ...
Quick apply
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding ... Product support or technical customer care * EdTech platform support or implementation * Strong ...
Providing ongoing technical and product support to their customers; our CSMs are often called upon ... Customer Success Manager need to possess superior interpersonal skills and be strong leaders * Must ...
Providing ongoing technical and product support to their customers; our CSMs are often called upon ... Customer Success Manager need to possess superior interpersonal skills and be strong leaders * Must ...
Customer Success Manager
Woodstock, GA · On-site
Customer Success Manager Summary The Customer Success Manager is responsible for supporting clients ... The position requires strong communication, organizational, and technical skills, as well as an ...
Quick apply
Customer Success Manager
Woodstock, GA · On-site
Customer Success Manager Summary The Customer Success Manager is responsible for supporting clients ... The position requires strong communication, organizational, and technical skills, as well as an ...
Technical Customer Success Specialist Location: Onsite at High Point, NC with estimated 30 ... You will partner closely with sales, product management, and engineering teams to deliver ...
Technical Customer Success Specialist Location: Onsite at High Point, NC with estimated 30 ... You will partner closely with sales, product management, and engineering teams to deliver ...
Customer Success Manager
PA · Remote
The Customer Success Manager plays a critical role in advancing this mission by building strategic ... Technical Aptitude Above average technical knowledge to comprehend the company's product offerings ...
Customer Success Manager
PA · Remote
The Customer Success Manager plays a critical role in advancing this mission by building strategic ... Technical Aptitude Above average technical knowledge to comprehend the company's product offerings ...
The Customer Success Manager is expected to consistently provide excellent customer service to ... Technical competence (understanding of software, hardware, networks, etc.) * Detail oriented ...
The Customer Success Manager is expected to consistently provide excellent customer service to ... Technical competence (understanding of software, hardware, networks, etc.) * Detail oriented ...
Customer Success Manager
Seattle, WA · On-site
The Customer Success Manager plays a critical role in advancing this mission by building strategic ... Technical Aptitude Above average technical knowledge to comprehend the company's product offerings ...
Customer Success Manager
Seattle, WA · On-site
The Customer Success Manager plays a critical role in advancing this mission by building strategic ... Technical Aptitude Above average technical knowledge to comprehend the company's product offerings ...
Contractual Technical Customer Success Manager information
See salary details
$51K - $64K
1% of jobs
$64K - $76.9K
2% of jobs
$76.9K - $89.9K
2% of jobs
$89.9K - $102.8K
1% of jobs
$102.8K - $115.8K
9% of jobs
$120.9K is the 25th percentile. Wages below this are outliers.
$115.8K - $128.7K
26% of jobs
$128.7K - $141.7K
3% of jobs
$141.7K - $154.6K
1% of jobs
The median wage is $162.7K / yr.
$154.6K - $167.6K
9% of jobs
$167.6K - $180.5K
11% of jobs
$184.5K is the 75th percentile. Wages above this are outliers.
$180.5K - $193.5K
36% of jobs
$51K
$152.3K
$193.5K
How much do contractual technical customer success manager jobs pay per year?
As of Jul 25, 2026, the average yearly pay for contractual technical customer success manager in the United States is $152,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,500.00 and $181,000.00 per year, depending on experience, location, and employer.
What is the difference between Contractual Technical Customer Success Manager vs Technical Customer Success Manager?
| Aspect | Contractual Technical Customer Success Manager | Technical Customer Success Manager |
|---|---|---|
| Credentials | Typically requires technical certifications, customer success training, and contractual experience | Requires technical background, certifications, and customer success skills |
| Work Environment | Works on short-term contracts, often remotely, with multiple clients | Usually employed full-time, working directly with clients in a company setting |
| Employer & Industry Usage | Common in SaaS, tech consulting, and freelance environments | Widely used in SaaS, software companies, and tech industries |
In summary, a Contractual Technical Customer Success Manager focuses on short-term, contractual engagements, often with multiple clients, requiring specific certifications and flexible work arrangements. In contrast, a Technical Customer Success Manager is typically a full-time employee working directly within a company to ensure customer satisfaction and retention.
What cities are hiring for Contractual Technical Customer Success Manager jobs? Cities with the most Contractual Technical Customer Success Manager job openings:
What are the most commonly searched types of Technical Customer Success Manager jobs? The most popular types of Technical Customer Success Manager jobs are:
What states have the most Contractual Technical Customer Success Manager jobs? States with the most job openings for Contractual Technical Customer Success Manager jobs include:
Full-time
Posted 16 days ago
Job description
At Inriver, we help brands deliver better product experiences - wherever their customers are. From the first product detail to the final purchase decision, we make product information work smarter.
We are now looking for a Technical Customer Success Manager to join our team in the United States.
As a Technical Customer Success Manager, you will help enterprise customers maximize the value of the Inriver platform throughout their customer journey. Acting as a trusted advisor, you will combine customer success expertise with technical knowledge of digital commerce, PIM, integrations, and solution design to drive adoption, optimize solutions, and support long-term customer success.
Working closely with Account Management, Solution Architects, Product, and Professional Services teams, you will guide customers through onboarding, adoption, business reviews, and growth opportunities while helping them address complex business and technical challenges.
What you'll do
We don't expect you to tick every box - but we think you'll succeed here if you have many of the below:
✔Bachelor's degree in Business, Computer Science, Information Systems, IT, or a related field.
✔3-5+ years of experience in Customer Success, Solution Consulting, Solution Architecture, Sales Engineering, or a similar customer-facing SaaS role.
✔Strong understanding of SaaS platforms, enterprise software, digital commerce ecosystems, and Product Information Management (PIM) solutions.
✔Experience working with complex customer environments, technical stakeholders, and cross-functional teams.
✔Knowledge of APIs, integrations, data flows, and modern software architecture concepts.
✔Strong analytical, problem-solving, and consultative skills.
✔Customer-centric mindset with the ability to understand business objectives and translate them into value-driven outcomes.
✔Proven ability to manage multiple priorities in a fast-paced environment
✔Excellent communication and presentation skills, with fluent written and spoken English.
Compensation & Benefits
The estimated pay range for this role is 120k -160k as base salary per annum + Variable.
Our salary ranges are determined by role, level, and location. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs.
The ideal candidate is located in the following states; Florida, Georgia, Illinois, Massachusetts, Minnesota, North Carolina, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, and South Carolina.
Ready to apply?
We'd love to hear from you. If you're curious but not 100% sure, we still encourage you to apply. We're happy to explore the fit together!
Department Sales Locations US Remote
We are now looking for a Technical Customer Success Manager to join our team in the United States.
As a Technical Customer Success Manager, you will help enterprise customers maximize the value of the Inriver platform throughout their customer journey. Acting as a trusted advisor, you will combine customer success expertise with technical knowledge of digital commerce, PIM, integrations, and solution design to drive adoption, optimize solutions, and support long-term customer success.
Working closely with Account Management, Solution Architects, Product, and Professional Services teams, you will guide customers through onboarding, adoption, business reviews, and growth opportunities while helping them address complex business and technical challenges.
What you'll do
- Manage a portfolio of strategic enterprise customers, driving adoption, retention, and expansion.
- Serve as a strategic and technical advisor, understanding customers' business goals, processes, and technology ecosystems. To be able to translate business and technical requirements into scalable solution recommendations
- Support customers in optimizing workflows, integrations, product data models, and platform capabilities.
- Lead onboarding activities post-implementation and ensure successful customer ramp-up.
- Conduct business reviews, solution reviews, and health checks to align platform usage with customer objectives.
- Develop and execute success plans that drive measurable business outcomes and ROI.
- Identify risks proactively and implement strategies to improve customer health and reduce churn.
- Partner with Account Management to support renewals, expansion opportunities, and account planning.
- Represent the voice of the customer internally, providing insights on product adoption, technical challenges, and improvement opportunities.
- Facilitate customer workshops, discovery sessions, demos, and strategic discussions when technical expertise is required.
We don't expect you to tick every box - but we think you'll succeed here if you have many of the below:
✔Bachelor's degree in Business, Computer Science, Information Systems, IT, or a related field.
✔3-5+ years of experience in Customer Success, Solution Consulting, Solution Architecture, Sales Engineering, or a similar customer-facing SaaS role.
✔Strong understanding of SaaS platforms, enterprise software, digital commerce ecosystems, and Product Information Management (PIM) solutions.
✔Experience working with complex customer environments, technical stakeholders, and cross-functional teams.
✔Knowledge of APIs, integrations, data flows, and modern software architecture concepts.
✔Strong analytical, problem-solving, and consultative skills.
✔Customer-centric mindset with the ability to understand business objectives and translate them into value-driven outcomes.
✔Proven ability to manage multiple priorities in a fast-paced environment
✔Excellent communication and presentation skills, with fluent written and spoken English.
Compensation & Benefits
The estimated pay range for this role is 120k -160k as base salary per annum + Variable.
Our salary ranges are determined by role, level, and location. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs.
The ideal candidate is located in the following states; Florida, Georgia, Illinois, Massachusetts, Minnesota, North Carolina, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, and South Carolina.
Ready to apply?
We'd love to hear from you. If you're curious but not 100% sure, we still encourage you to apply. We're happy to explore the fit together!
Department Sales Locations US Remote