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Freelance Technical Customer Success Manager Jobs

Doist

Technical Customer Success Manager

Dallas, TX · On-site

$110 - $160/hr

We are looking for a Technical Customer Success Manager (T.CSM) to join our growing Customer Success Team, who are a key in helping our valued customers achieve their strategic objectives and obtain ...

Lively

Technical Customer Success Manager

OR · On-site +1

About the Role Lively has an amazing Customer Success Team that has continued to grow and expand ... Write and manage technical documentation for internal teams and external customers. Skills ...

Honeycomb.io

Technical Customer Success Manager

$116K - $137K/yr

In this Technical Customer Success Manager role, you'll be joining a growing Customer Success team and helping us to drive adoption of Honeycomb and success of our customers in their journey with ...

Dreamdata

Technical Customer Success Manager

Manhattan, NY · On-site

$110 - $130/hr

The Opportunity As a Customer Success Manager at Dreamdata, you will shape the success journey for ... technical acumen as well as marketing expertise. Ideal candidates will have: * 5+ years of ...

Eon

Technical Customer Success

About the Role We're looking for a Technical Customer Success Manager with strong cloud and infrastructure experience and a commercial mindset. This is a deeply technical, hands-on role-not a project ...

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Freelance Technical Customer Success Manager information

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$83.1K

$140K

How much do freelance technical customer success manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for freelance technical customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Freelance Technical Customer Success Manager vs Technical Account Manager?

AspectFreelance Technical Customer Success ManagerTechnical Account Manager
CredentialsRelevant certifications, technical knowledge, customer success experienceTechnical background, certifications often preferred
Work EnvironmentIndependent, remote, project-basedIn-house or client-site, ongoing relationship
Employer & IndustryFreelance/consulting firms, SaaS companiesTech companies, SaaS providers, enterprise clients
Search & Comparison IntentFreelance Technical Customer Success Manager vs Technical Account Manager

While both roles focus on customer success and technical support, a Freelance Technical Customer Success Manager works independently on a project basis, often with multiple clients, providing tailored success strategies. In contrast, a Technical Account Manager typically maintains ongoing relationships within a single organization or client, offering continuous technical support and account management. The choice depends on whether you prefer freelance flexibility or a dedicated, long-term client relationship.

What cities are hiring for Freelance Technical Customer Success Manager jobs?

Cities with the most Freelance Technical Customer Success Manager job openings:

What are the most commonly searched types of Technical Customer Success Manager jobs?

The most popular types of Technical Customer Success Manager jobs are:

What states have the most Freelance Technical Customer Success Manager jobs?

States with the most job openings for Freelance Technical Customer Success Manager jobs include:

Freelance Technical Customer Success Manager jobs near you

Technical Customer Success Manager

Armis Security

Dallas, TX

Full-time

Medical

Re-posted 2 hours ago

Job description

We are looking for a Technical Customer Success Manager (T.CSM) to join our growing Customer Success Team, who are a key in helping our valued customers achieve their strategic objectives and obtain maximum value from their investment in their Armis Platform. This will include helping in aligning new use cases to the CISO goals, and identify growth opportunities by informing the customer of our latest innovations, capabilities, and products and match these to the clients' business goals. In addition, the T.CSM will guide the customer in the successful adoption and operationalization of the Armis platform towards maximum value realization within all levels of the organization so hands-on technical delivery of the platform and configuration is required. The T.CSM serves as the business liaison between the customer and all cross functional teams within Armis, including our Executive team, Product Management, Engineering, Sales, Training and Enablement and others.
We are highly collaborative and believe that success in one area can be replicated across many. Our team thrives on going above and beyond to deliver exceptional results, and we're looking for individuals who are passionate about making customers successful.
 
 
What you'll do:
  • Lead adoption and implementation plans for platinum-level customers, ensuring value realization from the Armis platform.
  • Understand customer use cases and provide recommendations to improve security posture and platform utilization.
  • Build and maintain trusted relationships with technical stakeholders and decision-makers.
  • Act as the customer advocate within Armis, coordinating across teams to meet customer objectives.
  • Ensure deployment and configuration align with key business use cases and are delivered on schedule.
  • Stay current on third-party integrations and how they interact with Armis within customer environments.
  • Serve as a subject matter expert in your area of technical proficiency.
  • Partner with Product, Engineering, Support, and Sales teams to drive account success.

What we expect:

  • Bachelor's degree in Computer Science, Information Systems, or related field, or relevant certifications (CISSP, Security+, CEH).
  • 5+ years experience in a Customer Success Manager, Technical Account Manager, or related customer-facing technical role.
  • 5+ years experience in service delivery or technical account management in post- and/or pre-sales environments.
  • Strong communication and presentation skills across technical and executive audiences.
  • 3+ years experience in IT, security, healthcare tech, or similar environments.
  • Familiarity with network protocols across OT/ICS, biomedical, or traditional IT infrastructures.
Bonus Points:
  • Experience in network engineering, architecture, support, or design.
  • Knowledge of healthcare/ICT devices, manufacturers, or applications.
  • Experience securing IT, IoT, or healthcare systems.
  • Ability to travel up to 20-25% per quarter.


The salary range listed does not include other forms of compensation or benefits (e.g. i.e. bonuses, commissions, stocks, health insurance benefits, etc.) offered to candidates. Visit our careers site for more information on benefits at Armis.

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