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Freelance Technical Customer Success Manager Jobs

Fiverr

Customer Success Manager

Manhattan, NY · On-site +1

$80K - $88K/yr

Description Being in Customer Success means showing up for freelancers who build their livelihoods on Fiverr. From onboarding specialists to strategic account managers, we're looking for those who ...

Motivosity

Customer Success Manager

Lehi, UT · Hybrid

$65K - $95K/yr

Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...

Maxiq

Customer Success Manager

Raleigh, NC · On-site

Collaborate with the engineering and development teams to troubleshoot technical issues raised by customers. Requirements * 2-4 years of experience as a Customer Success Manager in SaaS (preferably ...

Route

Customer Success Manager

Customer Success Manager Lehi, Utah, United States; New York, New York, United States Director of ... Remote Sr. FP&A Analyst Remote Sr. Technical Product Manager Remote

StarTech.com

Customer Success Manager

PA · Remote

The Customer Success Manager plays a critical role in advancing this mission by building strategic ... Technical Aptitude Above average technical knowledge to comprehend the company's product offerings ...

StarTech.com

Customer Success Manager

FL · Remote

The Customer Success Manager plays a critical role in advancing this mission by building strategic ... Technical Aptitude Above average technical knowledge to comprehend the company's product offerings ...

Black Kite

Customer Success Manager

Boston, MA · On-site

$90K - $110K/yr

Customer Success Manager Black Kite is seeking a dynamic Customer Success professional responsible ... Build strong relationships with economic buyers, business champions, and technical champions

Symmetrio

Customer Success Manager

Denver, CO

The Customer Success Manager will serve as the primary strategic partner for a portfolio of ... Develop trusted partnerships with executive, clinical, operational, and technical stakeholders.

Truv

Customer Success Manager

Miami, FL · Remote

$80K - $100K/yr

We are seeking a Customer Success Manager to serve as a trusted advisor to our enterprise Fintech ... This role serves as a stepping stone toward technical positions like TAM, offering exposure to API ...

StarTech.com Ltd.

Customer Success Manager

The Customer Success Manager plays a critical role in advancing this mission by building strategic ... Technical Aptitude Above average technical knowledge to comprehend the company's product offerings ...

Canals

Customer Success Manager

Chicago, IL · On-site

This role blends relationship management with technical problem-solving and strategic enablement ... Typically, 5-8 years in Customer Success for a B2B SaaS product. * Experience working in an early ...

Canals

Customer Success Manager

This role blends relationship management with technical problem-solving and strategic enablement ... Typically, 5-8 years in Customer Success for a B2B SaaS product. * Experience working in an early ...

IDT Inc

Customer Success Manager

San Jose, CA · On-site

... technical support when necessary. Document all customer interactions, success plans, and retention activities accurately within the Customer Relationship Management (CRM) and Customer Success ...

Factory

Customer Success Manager

San Francisco, CA · On-site

Customer Success Manager Responsibilities We are hiring an Enterprise Customer Success Manager to ... Commercial and technical fluency: Strong understanding of technical products and an ability to ...

Boutique Recruiting

Customer Success Manager

$70K - $80K/yr

Customer Success Manager Salary Range: $70,000 - $80,000 + Annual Bonus / DOE The Customer Success Manager (CSM) serves as the primary point of contact for pharmaceutical and biotechnology clients.

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Freelance Technical Customer Success Manager information

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$32.5K

$83.1K

$140K

How much do freelance technical customer success manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for freelance technical customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Freelance Technical Customer Success Manager vs Technical Account Manager?

AspectFreelance Technical Customer Success ManagerTechnical Account Manager
CredentialsRelevant certifications, technical knowledge, customer success experienceTechnical background, certifications often preferred
Work EnvironmentIndependent, remote, project-basedIn-house or client-site, ongoing relationship
Employer & IndustryFreelance/consulting firms, SaaS companiesTech companies, SaaS providers, enterprise clients
Search & Comparison IntentFreelance Technical Customer Success Manager vs Technical Account Manager

While both roles focus on customer success and technical support, a Freelance Technical Customer Success Manager works independently on a project basis, often with multiple clients, providing tailored success strategies. In contrast, a Technical Account Manager typically maintains ongoing relationships within a single organization or client, offering continuous technical support and account management. The choice depends on whether you prefer freelance flexibility or a dedicated, long-term client relationship.

What cities are hiring for Freelance Technical Customer Success Manager jobs?

Cities with the most Freelance Technical Customer Success Manager job openings:

What are the most commonly searched types of Technical Customer Success Manager jobs?

The most popular types of Technical Customer Success Manager jobs are:

What states have the most Freelance Technical Customer Success Manager jobs?

States with the most job openings for Freelance Technical Customer Success Manager jobs include:

Freelance Technical Customer Success Manager jobs near you

Customer Success Manager

Fiverr

Manhattan, NY • On-site, Remote

$80K - $88K/yr

Full-time

Re-posted 4 days ago

Job description

Description
Being in Customer Success means showing up for freelancers who build their livelihoods on Fiverr. From onboarding specialists to strategic account managers, we're looking for those who combine genuine care with business instinct and find it highly satisfying to watch someone else win. So if you take client success personally, the Fiverr Customer Success team might be for you.
Fiverr is looking for a Customer Success Manager who will drive retention and growth among our most valuable customers by understanding their business needs and helping them succeed. The potential candidate will be responsible for assisting Fiverr's sellers to leverage the platform to gain business growth and success.
The ideal candidate is a relationship builder with a genuine passion for the success of their customers. The candidate should be a proactive problem solver with impressive communication and presentation skills.
Our work model is hybrid, combining remote and on-site work. This allows us to get things done when and where we are most productive.
The US base salary range for this full-time position is $80,000 - $88,000. Our salary is to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, locations and other job-related qualifications, and alignment with market data. In addition to salary, this position may be eligible for equity and benefits.
What am I going to do?
  • Onboard high-value customers with a full demo
  • Build and maintain strong, long-lasting customer relationships
  • Increase retention and growth of Fiverr's most valuable customers
  • Represent the voice of the customer to provide feedback and insights via high touch relationships into core product and marketing processes
  • Identify business opportunities with customers and generate outstanding customer business experience to improve retention
  • Be a trusted partner for the customers on the use-case and product functionality to enhance their performance and growth
  • Conduct presentations to educate our customers with best practices to utilize business opportunities and product functionalities
  • Provide strategic advice to our customers to increase their loyalty to Fiverr.
  • Utilize AI tools to gain further customer insights

Requirements
  • 1-2 years account management or customer success experience in tech required.
  • Fluent English is a must; proficiency in an additional language is preferred.
  • Excellent verbal and written communication skills.
  • Experience delivering customer-focused solutions and conducting onboarding webinars.
  • Strong analytical skills to translate data into insights and create structure in ambiguous situations.
  • Passion for technology and Gig Economy.
  • Preferred experience with Salesforce and G Suite, particularly Sheets and Slides.
  • Experience using AI tools

Equal opportunities
At Fiverr, we know that talent has no single face. We welcome talent from everywhere and everyone because it makes everything we build better. Need accommodations? Just ask. And if this role excites you but you don't tick every box, apply anyway. The best people rarely fit the mold exactly.

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