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Contractual Technical Customer Success Manager Jobs in Raleigh, NC

Collaborate with the engineering and development teams to troubleshoot technical issues raised by customers. Requirements * 2-4 years of experience as a Customer Success Manager in SaaS (preferably ...

Customer Success Manager

Raleigh, NC · On-site

$80 - $100/hr

Collaborate with the engineering and development teams to troubleshoot technical issues raised by customers. Requirements: * 2-4 years of experience as a Customer Success Manager in SaaS (preferably ...

New

This role blends relationship management with technical problem-solving and strategic enablement ... Typically, 5-8 years in Customer Success for a B2B SaaS product. * Experience working in an early ...

Work collaboratively across all organizational levels including executives, managers, front line, technical subject matter experts, and IT etc. * Continuously improve Customer Success Management ...

Combining your understanding of customer needs, your business and technical aptitude, and deep ... As a Customer Success Manager, your task will be to ensure progress against key customer outcomes ...

Customer Success Manager

Apex, NC · On-site

$90K - $130K/yr

Work collaboratively across all organizational levels including executives, managers, front line, technical subject matter experts, and IT etc. * Continuously improve Customer Success Management ...

Customer Success Manager

Raleigh, NC · On-site

$125K - $250K/yr

Combining your understanding of customer needs, your business and technical aptitude, and deep ... As a Customer Success Manager, your task will be to ensure progress against key customer outcomes ...

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... Facilitate discussions with customers on complex or technical requirements in a manner that the ...

New

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... Facilitate discussions with customers on complex or technical requirements in a manner that the ...

New

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... Facilitate discussions with customers on complex or technical requirements in a manner that the ...

New

Customer Success Manager

Raleigh, NC · On-site

$90 - $130/hr

Customer Success Manager Full Time Professional Raleigh, NC, US Position Summary The Customer Success Manager serves as the voice of the customer within TARGAN, ensuring that poultry producers ...

Customer Success Manager The Customer Success Manager serves as the voice of the customer within TARGAN, ensuring that poultry producers implementing TARGAN's advanced hatchery automation solutions ...

Customer Success Manager The Customer Success Manager serves as the voice of the customer within TARGAN, ensuring that poultry producers implementing TARGAN's advanced hatchery automation solutions ...

Customer Success Manager The Customer Success Manager serves as the voice of the customer within TARGAN, ensuring that poultry producers implementing TARGAN's advanced hatchery automation solutions ...

Position Summary The Customer Success Manager serves as the voice of the customer within TARGAN, ensuring that poultry producers implementing TARGAN's advanced hatchery automation solutions receive ...

Position Summary The Customer Success Manager serves as the voice of the customer within TARGAN, ensuring that poultry producers implementing TARGAN's advanced hatchery automation solutions receive ...

Customer Success Manager Location: Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success ...

The Customer Success Manager role includes but is not limited to the following responsibilities ... Facilitate technical integrations during onboarding and lead product training sessions to drive ...

The Customer Success Manager role includes but is not limited to the following responsibilities ... Facilitate technical integrations during onboarding and lead product training sessions to drive ...

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Showing results 1-20

Contractual Technical Customer Success Manager information

See Raleigh, NC salary details

$49.6K

$148K

$188.1K

How much do contractual technical customer success manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for contractual technical customer success manager in Raleigh, NC is $148,036.00, according to ZipRecruiter salary data. Most workers in this role earn between $113,200.00 and $175,900.00 per year, depending on experience, location, and employer.

What is the difference between Contractual Technical Customer Success Manager vs Technical Customer Success Manager?

AspectContractual Technical Customer Success ManagerTechnical Customer Success Manager
CredentialsTypically requires technical certifications, customer success training, and contractual experienceRequires technical background, certifications, and customer success skills
Work EnvironmentWorks on short-term contracts, often remotely, with multiple clientsUsually employed full-time, working directly with clients in a company setting
Employer & Industry UsageCommon in SaaS, tech consulting, and freelance environmentsWidely used in SaaS, software companies, and tech industries

In summary, a Contractual Technical Customer Success Manager focuses on short-term, contractual engagements, often with multiple clients, requiring specific certifications and flexible work arrangements. In contrast, a Technical Customer Success Manager is typically a full-time employee working directly within a company to ensure customer satisfaction and retention.

Infographic showing various Contractual Technical Customer Success Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $148,036 per year, or $71.2 per hour.

Technical Customer Success Specialist

Piper Companies

Morrisville, NC • On-site

$50K - $80K/yr

Other

Medical, Dental, Vision, PTO

Posted 17 days ago


Job description

Piper Companies is seeking a Technical Customer Success Specialist to join a growing technology solutions and managed services organization. The Technical Customer Success Specialist will serve as a trusted advisor to customers, helping them maximize the value of cloud, networking, cybersecurity, and IT solutions through proactive support, technical consultation, and relationship management. The Technical Customer Success Specialist role is a contract opportunity and requires you to work on site one day per week in Morrisville, NC.
Responsibilities of the Technical Customer Success Specialist:

  • Build and maintain customer relationships as the primary technical point of contact.
  • Conduct discovery sessions and provide technology recommendations aligned with customer goals.
  • Lead onboarding, training, and adoption initiatives for products and services.
  • Support Microsoft 365 deployments, cloud migrations, and security best-practice implementation.
  • Assess customer environments and recommend cloud, networking, and cybersecurity solutions.
  • Troubleshoot complex technical issues and coordinate resolution with internal teams.
  • Advise customers on cybersecurity best practices, compliance, and risk mitigation.
Requirements of the Technical Customer Success Specialist:
  • 3+ years of experience in customer success, technical support, solutions consulting, or managed services.
  • Strong knowledge of Microsoft 365, cloud computing, networking, and cybersecurity fundamentals.
  • Experience with Active Directory, identity management, and authentication technologies.
  • Understanding of TCP/IP, VLANs, firewalls, wireless networking, infrastructure troubleshooting, and virtual machines.
  • Strong communication, problem-solving, and customer relationship management skills.
  • Preferred experience with Azure, GCP, Cisco Meraki, PowerShell, Python, or API integrations.
Compensation for the Technical Customer Success Specialist:
  • Salary range: $50,000 - $80,000
  • Full Comprehensive Benefits: Health, Vision, Dental, PTO, Paid Holiday and Sick Leave if Required by Law.

Keywords:
Technical Customer Success Specialist, Customer Success, Technical Support, Microsoft 365, Azure, GCP, Cloud Computing, Cybersecurity, Active Directory, Networking, TCP/IP, VLANs, Firewalls, Cisco Meraki, API Integrations, PowerShell, Python, Managed Services, Technical Consulting, Customer Training, Cloud Migration, Identity Management, Troubleshooting, Relationship Management
This job opens for applications on 8/14/2026. Applications for this job will be accepted for at least 30 days from the posting date.
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