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Customer Success Product Manager Jobs (NOW HIRING)

Arva Intelligence

Customer Success Manager

Houston, TX · On-site

$85K - $115K/yr

... Customer Success Manager is responsible for the successful onboarding, management and growth of ... As a conduit between Sales, Marketing and Product, this position is critical to successfully ...

Dynamo AI

Customer Success Senior Manager

Manhattan, NY · On-site

Customer Success Senior Manager We are seeking a strategic Customer Success Senior Manager to build ... Implement strategies that drive product adoption and utilization. * Customer Advocacy: Act as the ...

Relay Commerce

Manager, Customer Success

Philadelphia, PA · On-site +1

Relay's suite of products are established as key revenue generation tools for innovative e-commerce ... About the Role We're looking for a Manager, Customer Success to lead and grow the Customer Success ...

StarTech.com

Customer Success Manager

Boston, MA

Working closely with the Director of Strategic Accounts and cross-functional leaders across Sales, Marketing, Product, Operations, and Customer Delivery, the Customer Success Manager serves as a ...

StarTech.com

Customer Success Manager

FL

Working closely with the Director of Strategic Accounts and cross-functional leaders across Sales, Marketing, Product, Operations, and Customer Delivery, the Customer Success Manager serves as a ...

StarTech.com Ltd.

Customer Success Manager

Working closely with the Director of Strategic Accounts and cross-functional leaders across Sales, Marketing, Product, Operations, and Customer Delivery, the Customer Success Manager serves as a ...

Ralliant

Customer Success Manager

Plainville, CT · On-site

Partner with Sales, Operations, Technical Support, Marketing, Finance, and Product teams to improve ... CRM, ERP, case management, reporting, automation, and digital tools that improve customer success ...

OpenRouter, Inc

Customer Success Manager

$180K - $250K/yr

About The Role As a Customer Success Manager at OpenRouter, you will own a portfolio of hyper ... Act as the data focused voice of the customer for our GTM, Product and Engineering teams ...

Schlumberger

Customer Success Manager

Houston, TX · On-site

Role Description: The Customer Success Manager is responsible for ensuring the success ... Product Expertise: Become familiar with our SaaS engineering applications, including their features ...

Citian

Customer Success Manager

Washington, DC · Remote

The Customer Success Manager will take client feedback and collaborate with our Sales and Development teams to ensure an optimal experience with Citian products. The ideal candidate is passionate ...

Kajabi

Customer Success Manager

Customer Success Manager We are seeking a passionate and experienced Customer Success Manager to ... You will become an expert on our product with an intimate understanding of product capabilities and ...

Modelon

Customer Success Manager

Ann Arbor, MI · On-site

Customer Success Manager Ann Arbor Revenue About Modelon Modelon is revolutionizing the engineering ... Modelon's flagship product, Modelon Impact, is a cloud system simulation platform that helps ...

Cerby, Inc.

Customer Success Manager

We are looking for a Customer Success Manager who can become a partner, advocate, and strategist who will increase our product's proven value to the customers' business. What you will do: * Manage ...

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All JobsCustomer Success Product JobsCustomer Success Product Manager Jobs

Customer Success Product Manager information

See salary details

$51.5K

$159.4K

$197K

How much do customer success product manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for customer success product manager in the United States is $159,405.00, according to ZipRecruiter salary data. Most workers in this role earn between $141,000.00 and $197,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer success product manager, and why are they important?

To thrive as a Customer Success Product Manager, you need a blend of product management expertise, customer advocacy, data analysis skills, and typically a degree in business, marketing, or a related field. Familiarity with CRM tools (like Salesforce), product analytics platforms, and customer feedback systems is commonly required. Exceptional communication, problem-solving, and relationship-building abilities distinguish top performers in this role. These skills ensure you can effectively bridge customer needs with product development, driving both customer satisfaction and business growth.

How does a customer success product manager typically collaborate with customer success teams and product development teams?

A Customer Success Product Manager acts as a crucial bridge between customer success and product development teams. They gather feedback from customer-facing teams to identify recurring pain points and relay those insights to inform product enhancements. Regularly, they participate in cross-functional meetings, prioritize feature requests, and help design solutions that improve customer experience. This collaboration ensures that product updates align with customer needs and that support teams are well-equipped to assist users, ultimately driving customer satisfaction and retention.

What is the difference between Customer Success Product Manager vs Customer Success Manager?

AspectCustomer Success Product ManagerCustomer Success Manager
Primary FocusAligning product features with customer needs and driving product improvementsEnsuring customer satisfaction and retention through support and relationship management
Required SkillsProduct knowledge, project management, customer feedback analysisCustomer service, communication, relationship building
Work EnvironmentCross-functional teams, product development, technical environmentCustomer support, account management, client interactions
Common UsageTech companies, SaaS providers, product-centric organizationsService industries, SaaS, enterprise solutions

The main difference is that the Customer Success Product Manager focuses on integrating customer feedback into product development, while the Customer Success Manager concentrates on maintaining customer relationships and satisfaction. Both roles are vital in SaaS and tech industries but serve different functions within customer lifecycle management.

What is a customer success product manager?

A Customer Success Product Manager is a professional who bridges the gap between product development and customer satisfaction. They work closely with customers to understand their needs and ensure that the product delivers value, while also collaborating with internal teams to guide product improvements. Their goal is to help customers achieve their desired outcomes using the product, leading to higher retention and satisfaction. This role combines elements of product management, customer success, and user advocacy.
More about Customer Success Product Manager jobs
What cities are hiring for Customer Success Product Manager jobs? Cities with the most Customer Success Product Manager job openings:
What states have the most Customer Success Product Manager jobs? States with the most job openings for Customer Success Product Manager jobs include:
What job categories do people searching Customer Success Product Manager jobs look for? The top searched job categories for Customer Success Product Manager jobs are:
Customer Success Product Manager jobs near you
Infographic showing various Customer Success Product Manager job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $159,405 per year, or $76.6 per hour.

Customer Success Manager

Arva Intelligence

Houston, TX • On-site

$85K - $115K/yr

Full-time

Medical, Retirement, PTO

Posted 7 days ago

Job description

Reports to: Senior Director, Global Channel Partnerships & Customer Success
Location: Remote
Travel: Up to 25% travel
Level: 4 (Experience Contributor) or 5 (Senior)
Base Salary Range: $85K - $115K (not including benefits)
General Position Description
The Customer Success Manager is responsible for the successful onboarding, management and growth of client relationships and their associated projects at Arva Intelligence. As a conduit between Sales, Marketing and Product, this position is critical to successfully executing on Agronomic and Environmental asset sales deliverables and other projects developed by Sales and Leadership. This position also works closely with Product Management to communicate client, project and long-term business needs to ensure quality software and technology development aligned with overall business goals and verification/validation standards.
Key Responsibilities
  • Provide analytics, resources, and technical support to drive successful client enablement and project execution.
  • Aid in establishing timelines and execution strategy for the annual deliverable cycle, including enrollment goals and data collection.
  • Act as a feedback loop between partner clients and the company, relaying feature requests and technology improvements to internal stakeholders and leadership to drive a superior partner experience.
  • Provide training and ongoing support for new and existing partners.
  • Ensure clients provide valuable, actionable feedback to drive quality product development.
  • Utilize data analysis and internal reporting to track pacing across active projects, ensuring that specific partner deliverables and deadlines are managed and supported effectively.
  • Serve as the primary point of contact for customer inquiries, tracking bug fixes and technical resolutions to maintain partner satisfaction.
  • Lead and execute strategic initiatives and special projects, such as pilot programs for emerging environmental assets, to drive innovation and iterative improvements for the company.
Core Requirements
  • Bachelor's degree or higher in Agriculture, Agronomy, Agribusiness, Crop and Soil Sciences, Environmental Science, or Agricultural Engineering.
  • Sales experience or the ability to support Sales Enablement and contribute to new marketing strategies.
  • Customer Relationship Management (CRM) Software: Familiarity with CRM software, such as Salesforce, HubSpot, or others.
  • Deep familiarity with Precision Ag data layers including yield maps, soil samples, and VRT.
  • Experience with FMIS and the integration of data layers into SaaS platforms.
  • Technical aptitude and experience in SaaS support.
  • Excellent written and verbal communication skills.
  • Proficiency in data analysis tools and techniques.
Preferred Skills
  • Proficiency in GIS, Power BI, or Tableau to translate complex agronomic data into actionable client insights.
  • Hands-on experience using CRM software (Salesforce, HubSpot) to drive account health and project organization.
  • Working knowledge of Carbon Accounting, Nature-Based Solutions, and environmental assets.
  • Prior sales and account management experience is preferred.
Why You Will Love Working Here
  • Be part of building something innovative in regenerative agriculture and sustainability.
  • 100% employer paid health insurance premiums.
  • 401(k) contribution.
  • Flexible PTO.
  • Stock options.

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