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Commercial Client Success Manager Jobs in Texas (NOW HIRING)

DebtBlue LLC

Client Success Manager

Richardson, TX

The Client Success Manager reports to the Director of Fulfillment. Duties amp; Responsibilities: * Recruit, mentor, coach, and develop Client Success Specialists while fostering a culture of ...

Addison Group

Client Success Manager

Houston, TX · On-site

$75K - $85K/yr

Client Success Manager Location: Remote (U.S.) Pay Range: $75,000 - $85,000 / year Benefits: This position is eligible for medical, dental, vision and 401(k). About the Role We are seeking a Client ...

IMPACT DIRECTORS LLC

Client Success Manager

Houston, TX · On-site

$16 - $18/hr

Client Success Manager Houston, Texas Impact Directors LLC Full-Time Position Pay: $16.00 - $18.00 per hour Work Location: In Person Position Overview Impact Directors LLC is seeking a Client Success ...

IMPACT DIRECTORS LLC

Client Success Manager

Houston, TX · On-site

$16 - $18/hr

Client Success Manager Houston, Texas Impact Directors LLC Full-Time Position Pay: $16.00 - $18.00 per hour Work Location: In Person Position Overview Impact Directors LLC is seeking a Client Success ...

RB Global Inc.

Senior Client Success Manager

Houston, TX · On-site

$100 - $130/hr

The Senior Client Success Manager is a strategic role responsible for managing a portfolio of ... commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital ...

New

TDIndustries

Client Success Manager

Houston, TX · On-site

Job Summary The Client Success Manager (CSM) is responsible for managing the day-to-day relationship and service delivery for assigned clients, ensuring high levels of satisfaction, retention, and ...

TDIndustries

Client Success Manager

Houston, TX · On-site

Job Summary The Client Success Manager (CSM) is responsible for managing the day-to-day relationship and service delivery for assigned clients, ensuring high levels of satisfaction, retention, and ...

TDIndustries

Client Success Manager

Amarillo, TX · On-site

Job Summary The Client Success Manager (CSM) is responsible for managing the day-to-day relationship and service delivery for assigned clients, ensuring high levels of satisfaction, retention, and ...

Bankjoy

Client Success Manager

Austin, TX · On-site

Position Overview We are looking for a Client Success Manager to join our growing CSM team as we scale our client base across credit unions and community banks nationwide. You will own a portfolio of ...

TDIndustries

Client Success Manager

Amarillo, TX · On-site

Job Summary The Client Success Manager (CSM) is responsible for managing the day-to-day relationship and service delivery for assigned clients, ensuring high levels of satisfaction, retention, and ...

HUB

Client Success Manager

Austin, TX · Remote

$75K - $80K/yr

Client Success Manager Location: Remote Classification: Full Time Reports To : VP of Financial Wellness Compensation : $75,000-$80,000 plus 10% yearly discretionary bonus Scheduled Hours: Monday ...

Zeomega Group

Client Success Manager

Plano, TX · On-site

The Client Success Manager (CSM) is responsible for ensuring assigned clients achieve desired business outcomes through strategic, proactive engagement with ZeOmega products and services. This role ...

Milliman

Client Success Manager (MedInsight)

Dallas, TX · On-site

Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...

JustPark

Client Success Manager

Dallas, TX · On-site

Partner with Engineering and Product on client feedback and escalations, and with the Commercial ... success, account management, or client-facing SaaS role. * Comfortable managing a multi-product ...

JustPark

Client Success Manager

Dallas, TX · On-site

$70 - $110/hr

Partner with Engineering and Product on client feedback and escalations, and with the Commercial ... success, account management, or client-facing SaaS role. * Comfortable managing a multi-product ...

JustPark

Client Success Manager

Dallas, TX · On-site

Partner with Engineering and Product on client feedback and escalations, and with the Commercial ... success, account management, or client-facing SaaS role. * Comfortable managing a multi-product ...

JustPark

Client Success Manager

Dallas, TX · On-site

Partner with Engineering and Product on client feedback and escalations, and with the Commercial ... success, account management, or client-facing SaaS role. * Comfortable managing a multi-product ...

JustPark, Inc

Client Success Manager

Dallas, TX · On-site

$70 - $110/hr

Partner with Engineering and Product on client feedback and escalations, and with the Commercial ... success, account management, or client-facing SaaS role. * Comfortable managing a multi-product ...

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All JobsCommercial Client Success JobsCommercial Client Success Manager JobsCommercial Client Success Manager Jobs in Texas

Commercial Client Success Manager information

What is the difference between Commercial Client Success Manager vs Account Executive?

AspectCommercial Client Success ManagerAccount Executive
Primary FocusCustomer retention, onboarding, and ongoing supportSales, lead generation, and closing new deals
Work EnvironmentPost-sales customer management within the same organizationSales pipeline management, prospecting, and client acquisition
Required CredentialsCustomer success certifications, industry knowledgeSales experience, negotiation skills
Industry UsageCommon in SaaS, tech, and service industriesCommon in software, advertising, and B2B sales

The Commercial Client Success Manager primarily focuses on maintaining and growing existing client relationships, ensuring customer satisfaction and retention. In contrast, the Account Executive concentrates on acquiring new clients and closing sales. Both roles are essential in the sales cycle but serve different stages and objectives within the customer journey.

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For Commercial Client Success Manager jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Commercial Client Success Manager jobs in Texas look for?

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Commercial Client Success Manager jobs near you

Client Success Manager

DebtBlue LLC

Richardson, TX

Full-time

Re-posted 4 days ago

Job description

DebtBlue, LLC (DB) is a fast-growing debt settlement organization committed to helping individuals and families regain financial stability. We restore peace to those facing uncertainty and help clients build a positive financial future. We are driven by integrity, excellence, compassion, and a positive attitude. If these values resonate with you, we invite you to become a DebtBluer.
Job Summary:
DebtBlue, LLC is seeking a motivated and experienced Call Center Client Success Manager to lead our Client Success Department. This role is responsible for driving service excellence, operational efficiency, and team development while improving client satisfaction and departmental performance. The Client Success Manager reports to the
Director of Fulfillment.
Duties amp; Responsibilities:

  • Recruit, mentor, coach, and develop Client Success Specialists while fostering a culture of accountability, engagement, and continuous improvement

  • Analyze, compile, and present call center performance data; ensure accuracy of reporting and database integrity

  • Develop and manage training plans, meeting agendas, and onboarding programs critical to departmental success

  • Plan, prioritize, and delegate workflow to ensure operational efficiency and service-level adherence

  • Support specialists during complex or escalated client interactions; resolve issues beyond frontline authority

  • Develop and execute strategies to meet or exceed departmental KPIs

  • Design and implement client satisfaction surveys and scoring methodologies to drive service improvements

  • Monitor team performance and service levels; implement corrective action plans when necessary

  • Review client accounts to identify improvement opportunities and provide procedural guidance to staff

  • Create, maintain, and enforce departmental documentation, SOPs, and compliance standards

  • Conduct monthly one-on-one coaching sessions with direct reports

  • Ensure timely resolution of escalated internal and external client matters

  • Collaborate with cross-functional leaders to improve overall client success and retention

  • Ensure accurate and timely completion of employee timecards

  • Perform additional duties as assigned to support department operations.

Education amp; Skills:

  • Bachelor’s degree in Business Administration or a related field (preferred)

  • 2–5 years of experience in a call center management role (required)

  • 2–5 years of experience in a call center environment (required)

  • Strong knowledge of people management, performance metrics, and operational best practices

  • Demonstrated analytical, decision-making, and problem-solving skills

  • Advanced organizational and time-management abilities

  • Proficiency in Microsoft Office, SharePoint, CRM/client service platforms, and reporting tools

  • Excellent written and verbal communication skills

  • Bilingual (Spanish) preferred

  • Career development and advancement opportunities
DebtBlue, LLC is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status. Employment decisions are based on business needs, job requirements, and individual qualifications.

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