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Insurance Client Success Manager Jobs in Texas (NOW HIRING)

NK Consultancy LLC

Client Success Manager

Houston, TX · Remote

ABOUT THE ROLE We are looking for a Client Success Manager to lead our Client Services team and drive measurable outcomes for our healthcare clients. In this role, you'll build and manage the ...

DebtBlue LLC

Client Success Manager

Richardson, TX · On-site

The Client Success Manager reports to the Director of Fulfillment. Duties amp; Responsibilities: * Recruit, mentor, coach, and develop Client Success Specialists while fostering a culture of ...

Addison Group

Client Success Manager

Houston, TX · On-site

$75K - $85K/yr

Client Success Manager Location: Remote (U.S.) Pay Range: $75,000 - $85,000 / year Benefits: This position is eligible for medical, dental, vision and 401(k). About the Role We are seeking a Client ...

IMPACT DIRECTORS LLC

Client Success Manager

Houston, TX · On-site

$16 - $18/hr

Client Success Manager Houston, Texas Impact Directors LLC Full-Time Position Pay: $16.00 - $18.00 per hour Work Location: In Person Position Overview Impact Directors LLC is seeking a Client Success ...

IMPACT DIRECTORS LLC

Client Success Manager

Houston, TX · On-site

$16 - $18/hr

Client Success Manager Houston, Texas Impact Directors LLC Full-Time Position Pay: $16.00 - $18.00 per hour Work Location: In Person Position Overview Impact Directors LLC is seeking a Client Success ...

TDIndustries

Client Success Manager

Houston, TX · On-site

Job Summary The Client Success Manager (CSM) is responsible for managing the day-to-day relationship and service delivery for assigned clients, ensuring high levels of satisfaction, retention, and ...

TDIndustries

Client Success Manager

Amarillo, TX · On-site

Job Summary The Client Success Manager (CSM) is responsible for managing the day-to-day relationship and service delivery for assigned clients, ensuring high levels of satisfaction, retention, and ...

Bankjoy

Client Success Manager

Austin, TX · On-site

Position Overview We are looking for a Client Success Manager to join our growing CSM team as we scale our client base across credit unions and community banks nationwide. You will own a portfolio of ...

Zeomega Group

Client Success Manager

Plano, TX · On-site

The Client Success Manager (CSM) is responsible for ensuring assigned clients achieve desired business outcomes through strategic, proactive engagement with ZeOmega products and services. This role ...

Milliman

Client Success Manager (MedInsight)

Dallas, TX · On-site

Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Life Insurance & AD&D - 100% of premiums covered by Milliman * Short-Term and Long-Term Disability ...

Joinasher

Client Success Manager 2

Richardson, TX · On-site

$100K - $120K/yr

The Client Success Manager - L2 helps each partner establish consistent order production, activate their database, maintain at least one successful offer, and progress toward Tier 1. Partners remain ...

Diverge IT

Client Success Manager

Plano, TX · On-site +1

$90K - $120K/yr

Position Summary The Client Success Manager (CSM) is the primary relationship owner and seller into a portfolio of DivergeIT's existing managed IT and security clients. This is a revenue-carrying ...

DivergeIT

Client Success Manager

Plano, TX · On-site +1

$90K - $120K/yr

Position Summary The Client Success Manager (CSM) is the primary relationship owner and seller into a portfolio of DivergeIT's existing managed IT and security clients. This is a revenue-carrying ...

JustPark

Client Success Manager

Dallas, TX · On-site

... success, account management, or client-facing SaaS role. * Comfortable managing a multi-product ... Pet insurance and discount plans Look after the pennies * 401(k) retirement and savings plan

Diverge IT

Client Success Manager

Plano, TX · On-site

$175K/yr

Position Summary The Client Success Manager (CSM) is the primary relationship owner and seller into a portfolio of DivergeIT's existing managed IT and security clients. This is a revenue-carrying ...

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Insurance Client Success Manager information

What is an insurance client success manager?

Insurance Client Success Managers are professionals who act as the main point of contact between insurance companies and their clients. They ensure clients have a positive experience by addressing their needs, resolving issues, and helping clients understand their insurance products and services. Their responsibilities often include onboarding new clients, managing renewals, and identifying opportunities to upsell or cross-sell additional products. They play a critical role in maintaining client satisfaction and retention for insurance agencies.

What are the key skills and qualifications needed to thrive as an insurance client success manager?

To thrive as an Insurance Client Success Manager, you need a solid understanding of insurance products, client relationship management, and often a bachelor's degree in business or a related field. Familiarity with CRM software, policy management systems, and possibly insurance licensing are typically required. Exceptional communication, problem-solving, and empathy help build strong client relationships and resolve issues proactively. These skills ensure client retention, satisfaction, and effective delivery of insurance solutions in a competitive market.

How does an insurance client success manager typically collaborate with other departments to support client needs?

Insurance Client Success Managers work closely with teams such as underwriting, claims, and sales to ensure clients receive comprehensive and timely support. They often act as a liaison, communicating client feedback and requirements to relevant departments, and coordinating efforts to resolve issues or implement new services. This collaborative approach helps build strong client relationships and ensures that client concerns are addressed promptly, contributing to high satisfaction and retention rates.

What is the difference between Insurance Client Success Manager vs Insurance Account Executive?

AspectInsurance Client Success ManagerInsurance Account Executive
Primary FocusEnsuring client satisfaction, retention, and ongoing supportAcquiring new clients and managing sales processes
Work EnvironmentCustomer service, account management, client communicationSales, prospecting, client meetings
Required CredentialsInsurance licenses, customer service skills, industry knowledgeInsurance licenses, sales skills, industry knowledge
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, carriers

While both roles require insurance licenses and industry knowledge, the Insurance Client Success Manager focuses on maintaining client relationships and ensuring satisfaction, whereas the Insurance Account Executive emphasizes acquiring new clients and driving sales. Understanding these differences helps job seekers target the right roles in the insurance industry.

What are popular job titles related to Insurance Client Success Manager jobs in Texas?

For Insurance Client Success Manager jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Insurance Client Success Manager jobs in Texas look for?

The top searched job categories for Insurance Client Success Manager jobs in Texas are:

What cities in Texas are hiring for Insurance Client Success Manager jobs?

Cities in Texas with the most Insurance Client Success Manager job openings:

Insurance Client Success Manager jobs near you
Infographic showing various Insurance Client Success Manager job openings in Texas as of September 2026, with employment types broken down into 100% Full Time. Highlights an 70% In-person, 9% Hybrid, and 21% Remote job distribution.

Client Success Manager

Spring, TX • On-site

AXIOM PROFESSIONALS LLC
See more jobs at AXIOM PROFESSIONALS LLCexternal

Other

Posted 3 days ago

New

Job description

Job Details

Job Location: Main - The Woodlands, TX 77380

Position Type: Full Time

Travel Percentage: None

Job Shift: Day

Duties:

The Client Success Manager is an integral member of Axiom Medical’s Client Success Department. This role is responsible for leading the Client Services team, overseeing the professional and efficient completion of customer service functions, supporting client issue resolution, and ensuring client feedback is communicated to the appropriate operational leaders. The Client Success Manager also performs additional duties and responsibilities as assigned by the Vice President of Revenue and Account Management.

Essential Functions:
  • Maintain the ability to perform all Client Success Representative responsibilities, including managing client accounts as needed and providing coverage when team members are out of the office.
  • Direct and coordinate Client Success Representative activities related to any product or service offered by Axiom Medical.
  • Coordinate with Axiom Medical operational leaders to provide client feedback, elevate service needs, and support coordinated resolution of client concerns.
  • Partner with the Implementation Department to provide Client Success Representative support during client onboarding, transitions, or other implementation-related needs.
  • Review complaint findings, assess the nature and complexity of each complaint, and recommend appropriate responses to ensure timely and accurate resolution.
  • Serve as the first point of escalation for Client Success Representatives when they need guidance, issue resolution support, or direction on client-related questions.
  • Train, mentor, and support new Client Success Representatives and other designated staff to ensure consistent service delivery and adherence to department expectations.
QualificationsQualifications:

The successful candidate should have at least three years of relevant experience in customer service management, client services, account support, or a related field, or an equivalent combination of education and experience.

Physical Requirements:
  • Regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone.
  • Specific vision abilities required by this job include close vision due to computer work.
  • Light to moderate lifting is required.
  • Ability to manage the physical and scheduling demands of travel.
  • Regular, predictable attendance is required.
Additional Information:

Must be willing to travel up to 25%.

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