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Insurance Client Success Manager Jobs Near Me

Client Success Partner

Columbus, OH · On-site

$50K - $60K/yr

As an Onsite Client Success Partner, you will be a member of a growing team which manages and supports our client's daily needs in Columbus, OH. This role requires a sense of urgency to react and ...

As an Onsite Client Success Partner, you will be a member of a growing team which manages and supports our client's daily needs in Columbus, OH. This role requires a sense of urgency to react and ...

As a Client Success Associate, you will be responsible for the daily operations of existing and new ... Manage load board on a daily basis, which includes detailed data entry in load building and ...

Collaborate with Client Success Managers to continuously develop clinical strategies and opportunities to drive value with current clients. * Support marketing clinical content generation such as ...

New

Collaborate with Client Success Managers to continuously develop clinical strategies and opportunities to drive value with current clients. * Support marketing clinical content generation such as ...

New

Collaborate with Client Success Managers to continuously develop clinical strategies and opportunities to drive value with current clients. * Support marketing clinical content generation such as ...

New

VP of Client Success

Columbus, OH · On-site

$180K - $230K/yr

Experience: 10+ years of experience in client success, account management, or healthcare program partnerships, including 3+ years in a VP, senior director, or equivalent leadership role. * Skills ...

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Insurance Client Success Manager information

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$32.5K

$83.1K

$140K

How much do insurance client success manager jobs pay per year?

As of Jul 13, 2026, the average yearly pay for insurance client success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.
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A map of the United States highlighting the number of Insurance Client Success Manager job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Insurance Client Success Manager job openings in each state, with California having the most at 2 and Hawaii the least at 0.
Client Success Manager

Client Success Manager

InfoCision - Work at Home

Columbus, OH • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


InfoCision rating

2.9

Company rating: 2.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

72nd of 72 rated call and contact centers


Job description

We’re seeking a results-driven Client Success Manager to lead client accounts, drive performance, and build strong, lasting partnerships. In this role, you’ll serve as the primary liaison between clients and internal teams, ensuring campaigns deliver measurable results while identifying opportunities for growth and optimization.

Key Responsibilities

  • Serve as the main point of contact for assigned client accounts, ensuring clear, timely, and effective communication
  • Build strong client relationships and identify opportunities to grow accounts and revenue
  • Manage and mentor Account Representatives to meet performance goals and KPIs
  • Analyze campaign performance, track key metrics, and provide strategic recommendations
  • Develop and adjust call strategies, scripts, and program objectives based on data insights
  • Collaborate cross-functionally with operations, IT, and leadership to execute successful campaigns
  • Oversee campaign performance from launch through completion, ensuring quality and profitability
  • Prepare accurate quotes, forecasts, and reports for clients and internal stakeholders
  • Monitor billing, invoicing, and account records for accuracy and completeness
  • Drive adoption of internal tools, including AI-driven solutions, to improve efficiency and results
  • Stay current on industry trends and continuously identify process improvements

What We’re Looking For

  • Strong communication and relationship-building skills
  • Ability to manage multiple projects and priorities in a fast-paced environment
  • Analytical mindset with the ability to interpret data and drive decisions
  • Leadership experience or ability to coach and develop team members
  • Detail-oriented with strong organizational skills
  • Experience in client services, account management, or marketing preferred

Company Description

As a leading provider of call center solutions, InfoCision specializes in political, Christian and nonprofit fundraising, sales and customer care. We focus on quality assurance and regulatory compliance and pride ourselves on providing every client with the highest possible return on investment. Since 1982, we have provided the highest quality inbound and outbound tele services to some of the world's leading organizations.

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