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Insurance Client Success Manager Jobs in Tennessee

At The Daily Wire, the Client Success Manager (CSM) is responsible for the end-to-end execution and success of advertising campaigns following the sale. Serving as the primary liaison between ...

At The Daily Wire, the Client Success Manager (CSM) is responsible for the end-to-end execution and success of advertising campaigns following the sale. Serving as the primary liaison between ...

At The Daily Wire, the Client Success Manager (CSM) is responsible for the end-to-end execution and success of advertising campaigns following the sale. Serving as the primary liaison between ...

... and insurance. Learn more at, visit inhabit.com. About GROW Founded in 2015, GROW Learning ... Summary The Client Success Manager (CSM) is responsible for owning the end-to-end success of ...

... and insurance. Learn more at, visit inhabit.com. About GROW Founded in 2015, GROW Learning ... Summary The Client Success Manager (CSM) is responsible for owning the end-to-end success of ...

Client Success Manager

Franklin, TN · On-site

$80K - $100K/yr

CLIENT SUCCESS MANAGER 5ironCyber security operations solutions provide comprehensive detection and ... Companypaid health, dental and vision insurance plans for the employee * Up to a 4% 401k company ...

The Client Success Manager (CSM) is the primary business and relationship manager for EVERSANA's 3PL Warehouse & Distribution service. As an account manager (from 5-8 pharmaceutical clients), this ...

The Client Success Manager (CSM) is the primary business and relationship manager for EVERSANA's 3PL Warehouse & Distribution service. As an account manager (from 5-8 pharmaceutical clients), this ...

The Client Success Manager (CSM) is the primary business and relationship manager for EVERSANA's 3PL Warehouse & Distribution service. As an account manager (from 5-8 pharmaceutical clients), this ...

What started as a clearinghouse focused on simplifying insurance claims processing for healthcare ... About the Role We're looking for a Client Success Manager to join our growing team. This position ...

Relationship Management Skills: Proven ability to build trust-based relationships with business ... Benefits Health insurance (50% of premiums employer-paid) Dental insurance (50% of premiums ...

Experience: 2 or more years of experience in client success, account management, or a related ... Benefits • Health insurance (50% of premiums employer-paid) • Dental insurance (50% of premiums ...

Experience: 2 or more years of experience in client success, account management, or a related ... Benefits • Health insurance (50% of premiums employer-paid) • Dental insurance (50% of premiums ...

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Insurance Client Success Manager information

What is the difference between Insurance Client Success Manager vs Insurance Account Executive?

AspectInsurance Client Success ManagerInsurance Account Executive
Primary FocusEnsuring client satisfaction, retention, and ongoing supportAcquiring new clients and managing sales processes
Work EnvironmentCustomer service, account management, client communicationSales, prospecting, client meetings
Required CredentialsInsurance licenses, customer service skills, industry knowledgeInsurance licenses, sales skills, industry knowledge
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, carriers

While both roles require insurance licenses and industry knowledge, the Insurance Client Success Manager focuses on maintaining client relationships and ensuring satisfaction, whereas the Insurance Account Executive emphasizes acquiring new clients and driving sales. Understanding these differences helps job seekers target the right roles in the insurance industry.

What are Insurance Client Success Managers?

Insurance Client Success Managers are professionals who act as the main point of contact between insurance companies and their clients. They ensure clients have a positive experience by addressing their needs, resolving issues, and helping clients understand their insurance products and services. Their responsibilities often include onboarding new clients, managing renewals, and identifying opportunities to upsell or cross-sell additional products. They play a critical role in maintaining client satisfaction and retention for insurance agencies.

What are the key skills and qualifications needed to thrive as an Insurance Client Success Manager, and why are they important?

To thrive as an Insurance Client Success Manager, you need a solid understanding of insurance products, client relationship management, and often a bachelor's degree in business or a related field. Familiarity with CRM software, policy management systems, and possibly insurance licensing are typically required. Exceptional communication, problem-solving, and empathy help build strong client relationships and resolve issues proactively. These skills ensure client retention, satisfaction, and effective delivery of insurance solutions in a competitive market.

How does an Insurance Client Success Manager typically collaborate with other departments to support client needs?

Insurance Client Success Managers work closely with teams such as underwriting, claims, and sales to ensure clients receive comprehensive and timely support. They often act as a liaison, communicating client feedback and requirements to relevant departments, and coordinating efforts to resolve issues or implement new services. This collaborative approach helps build strong client relationships and ensures that client concerns are addressed promptly, contributing to high satisfaction and retention rates.
What are popular job titles related to Insurance Client Success Manager jobs in Tennessee? For Insurance Client Success Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Insurance Client Success Manager jobs in Tennessee look for? The top searched job categories for Insurance Client Success Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Insurance Client Success Manager jobs? Cities in Tennessee with the most Insurance Client Success Manager job openings:
Infographic showing various Insurance Client Success Manager job openings in Tennessee as of July 2026, with employment types broken down into 97% Full Time, and 3% Contract. Highlights an 79% In-person, 6% Hybrid, and 15% Remote job distribution.
Client Success Manager

Client Success Manager

Daily Wire

Nashville, TN

Full-time

Posted 5 days ago


Job description

At The Daily Wire, the Client Success Manager (CSM) is responsible for the end-to-end execution and success of advertising campaigns following the sale. Serving as the primary liaison between advertisers and internal teams, this role owns campaign planning, client communication, production coordination, execution, reporting, and performance optimization across Daily Wire's podcast, video, digital display, social, and sponsorship products.

As a key member of Revenue Operations, the Client Success Manager ensures campaigns launch seamlessly, deliver against client objectives, and create opportunities for renewals and revenue growth. Working cross-functionally with Sales, Ad Operations, Production, and Marketing, the CSM delivers a consistent, high-quality advertiser experience while driving operational excellence throughout the post-sale lifecycle.

Primary Responsibilities
  • Manage end-to-end advertising campaigns, from planning and execution through reporting and optimization.
  • Coordinate cross-functionally with Sales, Operations, Production, and Client Success to ensure seamless campaign delivery.
  • Oversee campaign setup, trafficking, pacing, and performance across podcast and digital advertising platforms.
  • Develop and deliver client-facing reports, insights, and campaign performance presentations.
  • Monitor campaign performance and identify opportunities to optimize results and maximize client satisfaction.
  • Maintain accurate campaign documentation using CRM, order management, and ad serving platforms.
  • Manage multiple campaigns and priorities while ensuring accuracy, organization, and on-time execution.
  • Support branded content and integrated sponsorship initiatives across podcast and digital media channels.
Experience & Requirements
  • 3–5 years of experience in digital media, podcast advertising, account management, campaign management, or client success.
  • Experience managing integrated advertising campaigns from planning through reporting.
  • Strong understanding of digital advertising, podcast monetization, and branded content production.
  • Experience with CRM systems, Order Management Systems (OMS), ad servers, and campaign management platforms.
  • Advanced proficiency in Microsoft Excel and PowerPoint, with strong analytical and reporting skills.
  • Exceptional organizational, communication, and project management abilities.
  • Ability to manage multiple priorities while maintaining exceptional attention to detail.
  • Proven ability to collaborate cross-functionally in a fast-paced environment.

Preferred Qualifications:

  • Experience with Megaphone, Google Ad Manager, YouTube, Podscribe, Veritone, Boostr, or similar advertising platforms.
  • Knowledge of dynamic ad insertion (DAI), programmatic audio, and integrated sponsorship campaigns.
  • Experience creating client-facing performance reports and executive-level presentations.
  • Familiarity with conservative media and podcast advertising.
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