... Client Success Supervisor to join our high-performing Revenue Cycle Management (RCM) team. This is ... Life Insurance, Disability, and Critical Illness Coverage * A supportive, team-oriented culture ...
Quick apply
... Client Success Supervisor to join our high-performing Revenue Cycle Management (RCM) team. This is ... Life Insurance, Disability, and Critical Illness Coverage * A supportive, team-oriented culture ...
Customer Success Manager
Memphis, TN · On-site +1
About the role As a Customer Success Manager, you'll be a member of our Customer Success team ... Health Insurance (US) Short Term / Long Term Disability Cover (US) Critical Illness and Income ...
Customer Success Manager
Memphis, TN · On-site +1
About the role As a Customer Success Manager, you'll be a member of our Customer Success team ... Health Insurance (US) Short Term / Long Term Disability Cover (US) Critical Illness and Income ...
... Client Success Supervisor to join our high-performing Revenue Cycle Management (RCM) team. This is ... Life Insurance, Disability, and Critical Illness Coverage * A supportive, team-oriented culture ...
... Client Success Supervisor to join our high-performing Revenue Cycle Management (RCM) team. This is ... Life Insurance, Disability, and Critical Illness Coverage * A supportive, team-oriented culture ...
... Client Success Supervisor to join our high-performing Revenue Cycle Management (RCM) team. This is ... Life Insurance, Disability, and Critical Illness Coverage * A supportive, team-oriented culture ...
... Client Success Supervisor to join our high-performing Revenue Cycle Management (RCM) team. This is ... Life Insurance, Disability, and Critical Illness Coverage * A supportive, team-oriented culture ...
POSITIONSUMMARY The Customer Success Manager is tasked with leading proactive customer engagements ... Be a client advocate, while keeping Censis values and initiatives in mind. REQUIREMENTS ...
POSITIONSUMMARY The Customer Success Manager is tasked with leading proactive customer engagements ... Be a client advocate, while keeping Censis values and initiatives in mind. REQUIREMENTS ...
Account Services/Client Management Director CareBridge - CareBridge Growth and Client Success
Nashville, TN · Hybrid
... insurance, wellness programs and financial education resources, to name a few. Elevance Health ... Unless specified as primarily virtual by the hiring manager, associates are required to work at an ...
Account Services/Client Management Director CareBridge - CareBridge Growth and Client Success
Nashville, TN · Hybrid
... insurance, wellness programs and financial education resources, to name a few. Elevance Health ... Unless specified as primarily virtual by the hiring manager, associates are required to work at an ...
Associate Customer Success Management
Nashville, TN · On-site +1
... client utilization and subscription footprint. The Associate Customer Success Manager serves as an internal advocate for the customer, through conveying the value of CensiTrac and other Censis ...
Associate Customer Success Management
Nashville, TN · On-site +1
... client utilization and subscription footprint. The Associate Customer Success Manager serves as an internal advocate for the customer, through conveying the value of CensiTrac and other Censis ...
... client utilization and subscription footprint. The Associate Customer Success Manager serves as an internal advocate for the customer, through conveying the value of CensiTrac and other Censis ...
... client utilization and subscription footprint. The Associate Customer Success Manager serves as an internal advocate for the customer, through conveying the value of CensiTrac and other Censis ...
Partner with Project Managers and Product Leaders while ensuring a timely and quality updates ... Voluntary Life Insurance * Short- & Long-Term Disability * Flexible Spending Accounts * 401K
Partner with Project Managers and Product Leaders while ensuring a timely and quality updates ... Voluntary Life Insurance * Short- & Long-Term Disability * Flexible Spending Accounts * 401K
Partner with Project Managers and Product Leaders while ensuring a timely and quality updates ... Voluntary Life Insurance * Short- & Long-Term Disability * Flexible Spending Accounts * 401K
Partner with Project Managers and Product Leaders while ensuring a timely and quality updates ... Voluntary Life Insurance * Short- & Long-Term Disability * Flexible Spending Accounts * 401K
Dental insurance * Health insurance * Paid time off * Profit sharing * Relocation bonus * Signing bonus * Training & development * Vision insurance Company Accurate Paper Box is a privately held ...
Quick apply
Dental insurance * Health insurance * Paid time off * Profit sharing * Relocation bonus * Signing bonus * Training & development * Vision insurance Company Accurate Paper Box is a privately held ...
Partner with Project Managers and Product Leaders while ensuring a timely and quality updates ... Voluntary Life Insurance * Short- & Long-Term Disability * Flexible Spending Accounts * 401K
Partner with Project Managers and Product Leaders while ensuring a timely and quality updates ... Voluntary Life Insurance * Short- & Long-Term Disability * Flexible Spending Accounts * 401K
Customer Success Managers at Stampli are experts in process, systems, and best practices, and they ... Full medical, dental, and vision insurance * 401(k) + employer match * Access to cutting-edge AI ...
Quick apply
Customer Success Managers at Stampli are experts in process, systems, and best practices, and they ... Full medical, dental, and vision insurance * 401(k) + employer match * Access to cutting-edge AI ...
Account Services/Client Management Director CareBridge - CareBridge Growth and Client Success
Nashville, TN · Hybrid
... insurance, wellness programs and financial education resources, to name a few. Elevance Health ... Unless specified as primarily virtual by the hiring manager, associates are required to work at an ...
Account Services/Client Management Director CareBridge - CareBridge Growth and Client Success
Nashville, TN · Hybrid
... insurance, wellness programs and financial education resources, to name a few. Elevance Health ... Unless specified as primarily virtual by the hiring manager, associates are required to work at an ...
Customer Success Specialist
Brentwood, TN · On-site
... client management platform. In this role, you'll onboard new users, provide technical support ... Experience supporting users in healthcare, insurance, or other service-based industries. Why Join ...
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Customer Success Specialist
Brentwood, TN · On-site
... client management platform. In this role, you'll onboard new users, provide technical support ... Experience supporting users in healthcare, insurance, or other service-based industries. Why Join ...
Manager of Sales
Nashville, TN · On-site
Directly manage and grow sales and client success teams including coaching, pipeline review, deal support, performance management, and professional development * Maintain and report on pipeline ...
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Manager of Sales
Nashville, TN · On-site
Directly manage and grow sales and client success teams including coaching, pipeline review, deal support, performance management, and professional development * Maintain and report on pipeline ...
Manager of Sales
Nashville, TN · On-site
Directly manage and grow sales and client success teams including coaching, pipeline review, deal support, performance management, and professional development * Maintain and report on pipeline ...
Manager of Sales
Nashville, TN · On-site
Directly manage and grow sales and client success teams including coaching, pipeline review, deal support, performance management, and professional development * Maintain and report on pipeline ...
EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations ... The Client Delivery Specialist partners closely with Revenue Services, Client Success ...
EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations ... The Client Delivery Specialist partners closely with Revenue Services, Client Success ...
Product Manager
Nashville, TN · On-site
The Product Manager at Wealth Access is responsible for defining, developing, and driving the ... Partner with Client Success and Sales to support product enablement, demos, documentation, and ...
Product Manager
Nashville, TN · On-site
The Product Manager at Wealth Access is responsible for defining, developing, and driving the ... Partner with Client Success and Sales to support product enablement, demos, documentation, and ...
Product Manager
Nashville, TN · On-site
The Product Manager at Wealth Access is responsible for defining, developing, and driving the ... Partner with Client Success and Sales to support product enablement, demos, documentation, and ...
Quick apply
Product Manager
Nashville, TN · On-site
The Product Manager at Wealth Access is responsible for defining, developing, and driving the ... Partner with Client Success and Sales to support product enablement, demos, documentation, and ...
Insurance Client Success Manager information
What is the difference between Insurance Client Success Manager vs Insurance Account Executive?
| Aspect | Insurance Client Success Manager | Insurance Account Executive |
|---|---|---|
| Primary Focus | Ensuring client satisfaction, retention, and ongoing support | Acquiring new clients and managing sales processes |
| Work Environment | Customer service, account management, client communication | Sales, prospecting, client meetings |
| Required Credentials | Insurance licenses, customer service skills, industry knowledge | Insurance licenses, sales skills, industry knowledge |
| Employer & Industry Usage | Insurance companies, brokerages, agencies | Insurance agencies, brokerages, carriers |
While both roles require insurance licenses and industry knowledge, the Insurance Client Success Manager focuses on maintaining client relationships and ensuring satisfaction, whereas the Insurance Account Executive emphasizes acquiring new clients and driving sales. Understanding these differences helps job seekers target the right roles in the insurance industry.
What are Insurance Client Success Managers?
Insurance Client Success Managers are professionals who act as the main point of contact between insurance companies and their clients. They ensure clients have a positive experience by addressing their needs, resolving issues, and helping clients understand their insurance products and services. Their responsibilities often include onboarding new clients, managing renewals, and identifying opportunities to upsell or cross-sell additional products. They play a critical role in maintaining client satisfaction and retention for insurance agencies.
What are the key skills and qualifications needed to thrive as an Insurance Client Success Manager, and why are they important?
To thrive as an Insurance Client Success Manager, you need a solid understanding of insurance products, client relationship management, and often a bachelor's degree in business or a related field. Familiarity with CRM software, policy management systems, and possibly insurance licensing are typically required. Exceptional communication, problem-solving, and empathy help build strong client relationships and resolve issues proactively. These skills ensure client retention, satisfaction, and effective delivery of insurance solutions in a competitive market.
How does an Insurance Client Success Manager typically collaborate with other departments to support client needs?
Insurance Client Success Managers work closely with teams such as underwriting, claims, and sales to ensure clients receive comprehensive and timely support. They often act as a liaison, communicating client feedback and requirements to relevant departments, and coordinating efforts to resolve issues or implement new services. This collaborative approach helps build strong client relationships and ensures that client concerns are addressed promptly, contributing to high satisfaction and retention rates.
What are popular job titles related to Insurance Client Success Manager jobs in Tennessee? For Insurance Client Success Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Insurance Client Success Manager jobs in Tennessee look for? The top searched job categories for Insurance Client Success Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Insurance Client Success Manager jobs? Cities in Tennessee with the most Insurance Client Success Manager job openings:
Client Success Supervisor - Revenue Cycle Management (RCM)
Knoxville, TN • On-site
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 3 days ago
Job description
Description:
Lead. Influence. Drive Results.
University Physicians’ Association (UPA) is seeking a dynamic, experienced Client Success Supervisor to join our high-performing Revenue Cycle Management (RCM) team. This is an exciting opportunity for a driven leader who brings deep RCM expertise, thrives on developing teams, and is passionate about delivering exceptional client outcomes.
In this role, you’ll have a direct impact on operational performance, team engagement, and client satisfaction—making a meaningful difference in both financial outcomes and patient experience.
What You’ll Do
As a key member of our leadership team, you will:
- Lead, coach, and develop a team of billing professionals to achieve high performance and engagement
- Oversee daily operations, including workflow management, staffing, and time-off approvals
- Ensure accuracy, compliance, and productivity across all revenue cycle functions
- Drive process improvements and implement best practices to optimize outcomes
- Monitor KPIs and performance metrics to achieve departmental goals
- Provide ongoing coaching, feedback, and recognition to support employee growth
- Serve as an escalation point for complex billing issues and client concerns
- Foster a collaborative, accountable, and positive team culture
- Partner with leadership to identify opportunities for operational and client success improvements
Why Join UPA?
At UPA, we value our people and invest in their success. You’ll enjoy:
- Competitive compensation aligned with your experience and expertise
- Comprehensive benefits package, including:
- Medical, Dental, and Vision Insurance
- Generous Paid Time Off, Holidays, and Sick Leave
- 401(k) with company match and immediate vesting
- Life Insurance, Disability, and Critical Illness Coverage
- A supportive, team-oriented culture that prioritizes growth and work-life balance
- The opportunity to make a meaningful impact in a respected healthcare organization
What You Bring
We’re looking for a knowledgeable and strategic RCM professional who offers:
- Strong experience in medical billing, coding, and full-cycle revenue operations
- Deep understanding of payer regulations, compliance standards, and RCM best practices
- Proven leadership experience with a focus on team development and performance management
- Excellent communication and interpersonal skills
- Advanced proficiency with billing systems and technology
- Ability to analyze data, solve complex problems, and drive results
- Strong organizational skills with the ability to manage multiple priorities
Preferred:
- Relevant certifications (e.g., CPC, CPB, or similar)
- College coursework or degree
Work Environment
- Office-based position with standard computer and administrative responsibilities
- Combination of sitting and standing throughout the day
Take the Next Step
If you’re ready to bring your RCM expertise and leadership skills to an organization that values your impact, we encourage you to apply today.
Join UPA—and help shape the future of revenue cycle excellence.
About University Physicians' Association
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
501 - 1,000 Employees
Headquarters location
Knoxville, TN, US
Year founded
1995