Client Success Manager
Denver, CO · On-site
Client Success Manager Denver CO - Onsite Duration: 12 months Looking for CSM experience with Contact center AI products like Observe, Cresta, Google CCaas or someone from the cable industry like ...
Client Success Manager
Denver, CO · On-site
Client Success Manager Denver CO - Onsite Duration: 12 months Looking for CSM experience with Contact center AI products like Observe, Cresta, Google CCaas or someone from the cable industry like ...
Client Success Manager
Fort Collins, CO · Hybrid
$75K - $95K/yr
As a Client Success Manager, you'll guide C-suite executives through their data journey, ensuring they extract maximum value from our solutions while identifying strategic opportunities for expansion.
Client Success Manager
Fort Collins, CO · Hybrid
$75K - $95K/yr
As a Client Success Manager, you'll guide C-suite executives through their data journey, ensuring they extract maximum value from our solutions while identifying strategic opportunities for expansion.
Client Success Manager
Littleton, CO · On-site
$68K - $78K/yr
Leading provider of award-winning GPS solutions seeking Client Success Manager to support our ... Medical, dental, and vision insurance benefits. * Immediate eligibility to participate in company ...
Quick apply
Client Success Manager
Littleton, CO · On-site
$68K - $78K/yr
Leading provider of award-winning GPS solutions seeking Client Success Manager to support our ... Medical, dental, and vision insurance benefits. * Immediate eligibility to participate in company ...
Client Success Manager
Littleton, CO · On-site
$68K - $78K/yr
Leading provider of award-winning GPS solutions seeking Client Success Manager to support our ... Medical, dental, and vision insurance benefits. * Immediate eligibility to participate in company ...
Client Success Manager
Littleton, CO · On-site
$68K - $78K/yr
Leading provider of award-winning GPS solutions seeking Client Success Manager to support our ... Medical, dental, and vision insurance benefits. * Immediate eligibility to participate in company ...
Client Success Manager, Navigation
Denver, CO · On-site
$90K - $125K/yr
ABOUT THE ROLE Rightway is looking for a relationship driven and operationally savvy Client Success Manager (CSM) to join our Care Navigation team. As a CSM, you will be the primary point of contact ...
Client Success Manager, Navigation
Denver, CO · On-site
$90K - $125K/yr
ABOUT THE ROLE Rightway is looking for a relationship driven and operationally savvy Client Success Manager (CSM) to join our Care Navigation team. As a CSM, you will be the primary point of contact ...
Bonneville Denver Client Success Manager
Denver, CO · On-site
$70K - $80K/yr
The role also manages fulfillment and customer deliverables on all client advertising campaigns. In ... This position will contribute to the success of Account Executives, Sales Managers and Director of ...
Bonneville Denver Client Success Manager
Denver, CO · On-site
$70K - $80K/yr
The role also manages fulfillment and customer deliverables on all client advertising campaigns. In ... This position will contribute to the success of Account Executives, Sales Managers and Director of ...
Bonneville Denver Client Success Manager
Greenwood Village, CO · On-site
$70K - $80K/yr
The role also manages fulfillment and customer deliverables on all client advertising campaigns. In ... This position will contribute to the success of Account Executives, Sales Managers and Director of ...
Bonneville Denver Client Success Manager
Greenwood Village, CO · On-site
$70K - $80K/yr
The role also manages fulfillment and customer deliverables on all client advertising campaigns. In ... This position will contribute to the success of Account Executives, Sales Managers and Director of ...
We're looking for a Senior Client Success Manager, HOA to join our ever-evolving Client Success Team and help shape the future of global commerce. In this role, you'll serve as a strategic partner to ...
We're looking for a Senior Client Success Manager, HOA to join our ever-evolving Client Success Team and help shape the future of global commerce. In this role, you'll serve as a strategic partner to ...
We're looking for a Senior Client Success Manager, HOA to join our ever-evolving Client Success Team and help shape the future of global commerce. In this role, you'll serve as a strategic partner to ...
We're looking for a Senior Client Success Manager, HOA to join our ever-evolving Client Success Team and help shape the future of global commerce. In this role, you'll serve as a strategic partner to ...
Manager, Client Success
Denver, CO · On-site
$115K - $152K/yr
We are looking for a dynamic and results-focused Manager, Client Success for our Denver branch to ... Benefits Offered Medical, Accident Insurance, Critical Illness Insurance, Dental, Vision, Health ...
Manager, Client Success
Denver, CO · On-site
$115K - $152K/yr
We are looking for a dynamic and results-focused Manager, Client Success for our Denver branch to ... Benefits Offered Medical, Accident Insurance, Critical Illness Insurance, Dental, Vision, Health ...
Bonneville Denver Client Success Manager
Englewood, CO · On-site
$70K - $80K/yr
The role also manages fulfillment and customer deliverables on all client advertising campaigns. In ... This position will contribute to the success of Account Executives, Sales Managers and Director of ...
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Bonneville Denver Client Success Manager
Englewood, CO · On-site
$70K - $80K/yr
The role also manages fulfillment and customer deliverables on all client advertising campaigns. In ... This position will contribute to the success of Account Executives, Sales Managers and Director of ...
Summary of Role The Partner Success Manager acts as the quarterback for AdCellerant's strategic ... Client Satisfaction Scores - Contribute to consistently high client satisfaction and loyalty.
Summary of Role The Partner Success Manager acts as the quarterback for AdCellerant's strategic ... Client Satisfaction Scores - Contribute to consistently high client satisfaction and loyalty.
We've been at this for four years; we manage millions in annual ad spend across a client book, and we're growing fast.
Quick apply
We've been at this for four years; we manage millions in annual ad spend across a client book, and we're growing fast.
Client Success Specialist
Littleton, CO · On-site
Overview The Client Success Specialist is responsible for managing and improving the client ... Insurance, Accident Insurance, Critical Illness Insurance, FSA, HSA, Vacation and Holiday Pay ...
Client Success Specialist
Littleton, CO · On-site
Overview The Client Success Specialist is responsible for managing and improving the client ... Insurance, Accident Insurance, Critical Illness Insurance, FSA, HSA, Vacation and Holiday Pay ...
Associate, Client Success
Westminster, CO · On-site
Associate, Client Success As an Associate, Client Success, you will play a key role in supporting the coordination and management of client relationships across a dynamic portfolio of accounts. You ...
Associate, Client Success
Westminster, CO · On-site
Associate, Client Success As an Associate, Client Success, you will play a key role in supporting the coordination and management of client relationships across a dynamic portfolio of accounts. You ...
Client Success Specialist
Denver, CO · On-site
Proactively manage renewal cycles, ensuring contracts are quoted well in advance and renewed on ... Voluntary benefits including auto, homeowner and pet insurance The role will generally accept ...
Client Success Specialist
Denver, CO · On-site
Proactively manage renewal cycles, ensuring contracts are quoted well in advance and renewed on ... Voluntary benefits including auto, homeowner and pet insurance The role will generally accept ...
Client Success Specialist
Denver, CO · Hybrid
$25.29 - $40.43/hr
Voluntary benefits including auto, homeowner and pet insurance The role will generally accept ... Proactively manage renewal cycles, ensuring contracts are quoted well in advance and renewed on ...
Client Success Specialist
Denver, CO · Hybrid
$25.29 - $40.43/hr
Voluntary benefits including auto, homeowner and pet insurance The role will generally accept ... Proactively manage renewal cycles, ensuring contracts are quoted well in advance and renewed on ...
Client Success Specialist
Denver, CO · Hybrid
$30.19 - $50.72/hr
Voluntary benefits including auto, homeowner and pet insurance The role will generally accept ... Proactively manage renewal cycles, ensuring contracts are quoted well in advance and renewed on ...
Client Success Specialist
Denver, CO · Hybrid
$30.19 - $50.72/hr
Voluntary benefits including auto, homeowner and pet insurance The role will generally accept ... Proactively manage renewal cycles, ensuring contracts are quoted well in advance and renewed on ...
Client Success Specialist
Denver, CO · On-site
Proactively manage renewal cycles, ensuring contracts are quoted well in advance and renewed on ... Voluntary benefits including auto, homeowner and pet insurance The role will generally accept ...
Client Success Specialist
Denver, CO · On-site
Proactively manage renewal cycles, ensuring contracts are quoted well in advance and renewed on ... Voluntary benefits including auto, homeowner and pet insurance The role will generally accept ...
Client Success Specialist
Denver, CO · Hybrid
$25.29 - $40.43/hr
Voluntary benefits including auto, homeowner and pet insurance The role will generally accept ... Proactively manage renewal cycles, ensuring contracts are quoted well in advance and renewed on ...
Client Success Specialist
Denver, CO · Hybrid
$25.29 - $40.43/hr
Voluntary benefits including auto, homeowner and pet insurance The role will generally accept ... Proactively manage renewal cycles, ensuring contracts are quoted well in advance and renewed on ...
Insurance Client Success Manager information
What is an insurance client success manager?
Insurance Client Success Managers are professionals who act as the main point of contact between insurance companies and their clients. They ensure clients have a positive experience by addressing their needs, resolving issues, and helping clients understand their insurance products and services. Their responsibilities often include onboarding new clients, managing renewals, and identifying opportunities to upsell or cross-sell additional products. They play a critical role in maintaining client satisfaction and retention for insurance agencies.
What are the key skills and qualifications needed to thrive as an insurance client success manager?
To thrive as an Insurance Client Success Manager, you need a solid understanding of insurance products, client relationship management, and often a bachelor's degree in business or a related field. Familiarity with CRM software, policy management systems, and possibly insurance licensing are typically required. Exceptional communication, problem-solving, and empathy help build strong client relationships and resolve issues proactively. These skills ensure client retention, satisfaction, and effective delivery of insurance solutions in a competitive market.
How does an insurance client success manager typically collaborate with other departments to support client needs?
Insurance Client Success Managers work closely with teams such as underwriting, claims, and sales to ensure clients receive comprehensive and timely support. They often act as a liaison, communicating client feedback and requirements to relevant departments, and coordinating efforts to resolve issues or implement new services. This collaborative approach helps build strong client relationships and ensures that client concerns are addressed promptly, contributing to high satisfaction and retention rates.
What is the difference between Insurance Client Success Manager vs Insurance Account Executive?
| Aspect | Insurance Client Success Manager | Insurance Account Executive |
|---|---|---|
| Primary Focus | Ensuring client satisfaction, retention, and ongoing support | Acquiring new clients and managing sales processes |
| Work Environment | Customer service, account management, client communication | Sales, prospecting, client meetings |
| Required Credentials | Insurance licenses, customer service skills, industry knowledge | Insurance licenses, sales skills, industry knowledge |
| Employer & Industry Usage | Insurance companies, brokerages, agencies | Insurance agencies, brokerages, carriers |
While both roles require insurance licenses and industry knowledge, the Insurance Client Success Manager focuses on maintaining client relationships and ensuring satisfaction, whereas the Insurance Account Executive emphasizes acquiring new clients and driving sales. Understanding these differences helps job seekers target the right roles in the insurance industry.
What are popular job titles related to Insurance Client Success Manager jobs in Colorado?
For Insurance Client Success Manager jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Insurance Client Success Manager jobs in Colorado look for?
The top searched job categories for Insurance Client Success Manager jobs in Colorado are:
What cities in Colorado are hiring for Insurance Client Success Manager jobs?
Cities in Colorado with the most Insurance Client Success Manager job openings:
Job description
NAVA Software solutions is looking for a Client Success Manager
Details:
Client Success Manager
Denver CO - Onsite
Duration: 12 months
Looking for CSM experience with Contact center AI products like Observe, Cresta, Google CCaas or someone from the cable industry like Comcast.we keep millions of customers connected across our 41-state footprint. Our Operational Analytics & Insight team provides the measurement, insights and recommendations that inform our digital strategies. By helping answer critical questions about the customer experience, sales, and operations, this team plays a vital role in delivering the exceptional services and experiences Spectrum is known for.
Be Part of the Connection
As a Client Success Manager on the Operational Analytics & Innovations (OAI) you will drive the vision and execution of the OAI Product & Services and will be responsible for defining, prioritizing, and assessing the work of the development team, ensuring that products meet customer needs and align with strategic goals. You will also be responsible for monitoring adherence and pushing reporting on progress to goals. Here are some of the responsibilities:
How You'll Make an Impact
You'll work in a fast-paced, dynamic office environment. On a given day you'll engage with leaders, executives and stakeholders to uncover business needs, recommend internal products, gather feedback to support continuous improvement, monitor and drive exceptional performance/ROI. You'll thrive in this role if you can influence executives, build strong stake holder relationships, manage multiple programs and partnering with our product teams to build exceptional products.
Required Qualifications
Preferred Qualifications
Experience: Client success, enterprise relationship management solutioning, implanting and training technical products; Large scale call centre operations, chat and digital support they are going to want to refine the screening to include food service background ( waiting table/bar tender in their early career) Sales or consulting background.
Details:
Client Success Manager
Denver CO - Onsite
Duration: 12 months
Looking for CSM experience with Contact center AI products like Observe, Cresta, Google CCaas or someone from the cable industry like Comcast.we keep millions of customers connected across our 41-state footprint. Our Operational Analytics & Insight team provides the measurement, insights and recommendations that inform our digital strategies. By helping answer critical questions about the customer experience, sales, and operations, this team plays a vital role in delivering the exceptional services and experiences Spectrum is known for.
Be Part of the Connection
As a Client Success Manager on the Operational Analytics & Innovations (OAI) you will drive the vision and execution of the OAI Product & Services and will be responsible for defining, prioritizing, and assessing the work of the development team, ensuring that products meet customer needs and align with strategic goals. You will also be responsible for monitoring adherence and pushing reporting on progress to goals. Here are some of the responsibilities:
- Lead discussion & calibration sessions to align on product request and expected output
- Plan and execute on stakeholder product request by ensuring constant alignment of the objective
- Assist, train and lead product rollout plan
- Build important business relationships with clients.
- Understand customer needs and participate in brainstorming solutions
- Promote the products created to support meeting company goals
- Initiate, foster and cultivate business relationships
How You'll Make an Impact
- Client Engagement, discovery and relationship management
- Collaborating closely with cross-functional teams, including Operations, AI engineering, analytics teams, behavioral analytics staff, design, learning & development, to deliver high-quality products.
- Creating detailed user stories and acceptance criteria, ensuring the development team has a clear understanding of requirements.
- Acting as the primary point of contact for stakeholders, communicating product vision, goals, and progress.
- Ensuring timely delivery of product releases and updates.
- Travel around a week each month
You'll work in a fast-paced, dynamic office environment. On a given day you'll engage with leaders, executives and stakeholders to uncover business needs, recommend internal products, gather feedback to support continuous improvement, monitor and drive exceptional performance/ROI. You'll thrive in this role if you can influence executives, build strong stake holder relationships, manage multiple programs and partnering with our product teams to build exceptional products.
Required Qualifications
- Experience: Project management - 5+ years
- Education: Bachelor's degree in related field, or equivalent work experience
- Abilities: Communicate in a clear, straightforward, and professional manner; effective critical thinking skills; analyze and interpret data; knowledge and ability to use computer and software applications including
Preferred Qualifications
Experience: Client success, enterprise relationship management solutioning, implanting and training technical products; Large scale call centre operations, chat and digital support they are going to want to refine the screening to include food service background ( waiting table/bar tender in their early career) Sales or consulting background.
About NAVA Software Solutions
Sourced by ZipRecruiter
NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Rocky Hill, CT, US