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Insurance Client Success Manager Jobs in Colorado

Customer Success Manager

Centennial, CO · On-site

$83K - $117K/yr

Eligible for Medical, Dental, Vision, 401K About Our Client: Addison Group is partnering with a well-established manufacturing organization seeking a Customer Success Manager to join its team. This ...

... of client-facing customer success/sales/account management/customer service experience * A track record of managing a portfolio of accounts independently and driving renewal outcomes * General ...

What you'll do The Customer Success Manager will be the primary point of contact to some of ... Life, short and long-term disability insurance * Company annual kick-off trip * 401(k) plan with ...

Customer Success Manager

Denver, CO · On-site

$65K - $85K/yr

You know how to uncover a client's core pain points and naturally align them with expansion, cross ... sponsored Life Insurance • Voluntary Short-Term Disability, Long-Term Disability, and Life ...

Customer Success Manager

Denver, CO · On-site

$106K - $127K/yr

Customer Success Manager From Fivetran's founding until now, our mission has remained the same: to ... insurance * Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave ...

Customer Success Manager

Denver, CO · On-site

$65K - $85K/yr

You know how to uncover a client's core pain points and naturally align them with expansion, cross ... sponsored Life Insurance · Voluntary Short-Term Disability, Long-Term Disability, and Life ...

Our mission is to make teams who deliver client work become efficient, organised, profitable and ... The opportunity As a Customer Success Manager, you will own a named book of professional-services ...

Customer Success Manager

Denver, CO · On-site

$70K - $100K/yr

Customer Success Manager Company: Scholarly Software Location: Denver or Seattle metro area ... Health, dental, and vision insurance * Equity in a fast-growing startup * Modern office environment ...

New

Customer Success Manager

Denver, CO · On-site

$106K - $125K/yr

... of client-facing customer success/sales/account management/customer service experience * A track record of managing a portfolio of accounts independently and driving renewal outcomes * General ...

We handle the hard stuff - payroll, health insurance, 401(k)s, and HR - so owners can focus on ... enhance client offerings, and grow their practice. This role is ideal for a builder-someone ...

Customer Success Manager

Denver, CO · On-site

$105K - $135K/yr

Keep detailed records of client interactions, support requests, and upsell opportunities using our CRM system. * Seize the Opportunity: Playground is a place where doers thrive. If you see a problem ...

About the Role As a Customer Success Manager at AssistIQ, you'll be responsible for building and ... Health insurance * 3 weeks of vacation * 10 sick days * Flexible work hours * Top of class culture ...

You surface those moments and work with the team to turn them into real growth, for the client and ... A competitive health/ vision/ dental insurance * Up to $4500 USD employee referral bonus * 401k ...

Customer Success Manager

Denver, CO · On-site

$65K - $80K/yr

About the Role Are you customer-centric, tech-savvy, and energized by high-volume client engagement ... Manage a large portfolio of SMB customers using programmatic, scalable success motions rather than ...

Customer Success Manager

Denver, CO · On-site

$65K - $80K/yr

About the Role Are you customer-centric, tech-savvy, and energized by high-volume client engagement ... Manage a large portfolio of SMB customers using programmatic, scalable success motions rather than ...

About the Role We are growing our Client Solutions team to support and expand Alloy's Mid-Market ... As a Senior Customer Success Manager, you will operate with a high degree of autonomy and ownership ...

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Showing results 1-20

Insurance Client Success Manager information

What is the difference between Insurance Client Success Manager vs Insurance Account Executive?

AspectInsurance Client Success ManagerInsurance Account Executive
Primary FocusEnsuring client satisfaction, retention, and ongoing supportAcquiring new clients and managing sales processes
Work EnvironmentCustomer service, account management, client communicationSales, prospecting, client meetings
Required CredentialsInsurance licenses, customer service skills, industry knowledgeInsurance licenses, sales skills, industry knowledge
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, carriers

While both roles require insurance licenses and industry knowledge, the Insurance Client Success Manager focuses on maintaining client relationships and ensuring satisfaction, whereas the Insurance Account Executive emphasizes acquiring new clients and driving sales. Understanding these differences helps job seekers target the right roles in the insurance industry.

What are Insurance Client Success Managers?

Insurance Client Success Managers are professionals who act as the main point of contact between insurance companies and their clients. They ensure clients have a positive experience by addressing their needs, resolving issues, and helping clients understand their insurance products and services. Their responsibilities often include onboarding new clients, managing renewals, and identifying opportunities to upsell or cross-sell additional products. They play a critical role in maintaining client satisfaction and retention for insurance agencies.

What are the key skills and qualifications needed to thrive as an Insurance Client Success Manager, and why are they important?

To thrive as an Insurance Client Success Manager, you need a solid understanding of insurance products, client relationship management, and often a bachelor's degree in business or a related field. Familiarity with CRM software, policy management systems, and possibly insurance licensing are typically required. Exceptional communication, problem-solving, and empathy help build strong client relationships and resolve issues proactively. These skills ensure client retention, satisfaction, and effective delivery of insurance solutions in a competitive market.

How does an Insurance Client Success Manager typically collaborate with other departments to support client needs?

Insurance Client Success Managers work closely with teams such as underwriting, claims, and sales to ensure clients receive comprehensive and timely support. They often act as a liaison, communicating client feedback and requirements to relevant departments, and coordinating efforts to resolve issues or implement new services. This collaborative approach helps build strong client relationships and ensures that client concerns are addressed promptly, contributing to high satisfaction and retention rates.
What are popular job titles related to Insurance Client Success Manager jobs in Colorado? For Insurance Client Success Manager jobs in Colorado, the most frequently searched job titles are:
What cities in Colorado are hiring for Insurance Client Success Manager jobs? Cities in Colorado with the most Insurance Client Success Manager job openings:
Infographic showing various Insurance Client Success Manager job openings in Colorado as of July 2026, with employment types broken down into 98% Full Time, and 2% Contract. Highlights an 78% In-person, 6% Hybrid, and 16% Remote job distribution.
Customer Success Manager

Customer Success Manager

Addison Group

Centennial, CO • On-site

$83K - $117K/yr

Other

Medical, Dental, Vision, Retirement

Re-posted 7 days ago


Job description

Job Title: Customer Success Manager

Location: Centennial, CO

Industry: Manufacturing

Pay: $83,000 - $117,000 annually

Benefits: Eligible for Medical, Dental, Vision, 401K

About Our Client:

Addison Group is partnering with a well-established manufacturing organization seeking a Customer Success Manager to join its team. This role is ideal for a relationship-focused leader who enjoys balancing strategic account management, customer advocacy, team development, and cross-functional collaboration in a fast-paced environment.

Job Description:

The Customer Success Manager will oversee key customer relationships while supporting the day-to-day success of the customer service team. This individual will serve as a trusted partner to customers, drive service excellence, and collaborate with internal departments to ensure a seamless customer experience from order fulfillment through product delivery.

Key Responsibilities:

  • Manage a portfolio of high-value customer accounts and foster long-term partnerships
  • Act as the primary escalation resource for complex customer issues and service concerns
  • Provide guidance, coaching, and support to Customer Service Representatives
  • Conduct regular team check-ins, performance discussions, and mentoring activities
  • Partner with Sales, Operations, Production, Quality, Engineering, and Supply Chain teams to support customer needs
  • Communicate proactively regarding production schedules, delivery timelines, product launches, and service updates
  • Monitor customer performance metrics, forecasts, and account trends to identify opportunities and risks
  • Support onboarding activities and implementation efforts for new customers and programs
  • Help improve internal processes, communication standards, and service workflows
  • Participate in customer meetings, business reviews, facility visits, and other account management activities
  • Maintain accurate customer records and system data within ERP platforms

Qualifications:

  • 5+ years of experience in Customer Success, Account Management, Customer Service, or a related client-facing role
  • Experience managing strategic customer relationships in a manufacturing or industrial environment strongly preferred
  • Previous leadership, mentoring, or team development experience
  • Strong communication, relationship-building, and conflict-resolution skills
  • Ability to manage multiple priorities while maintaining exceptional customer service
  • Proficiency with ERP systems and Microsoft Office applications
  • Experience with manufacturing processes, production environments, or supply chain operations is highly desirable
  • Strong analytical, organizational, and problem-solving abilities

Additional Details:

  • Direct-hire opportunity
  • 100% onsite position in Centennial, CO
  • Full-time schedule with a 7:30 AM start time

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.