Client Success Manager
Saint Louis, MO · On-site
The Client Success Manager for Abstrakt Marketing Group is responsible for ensuring that all clients who are working with our Cloud Solutions department are completely satisfied with their service.
Client Success Manager
Saint Louis, MO · On-site
The Client Success Manager for Abstrakt Marketing Group is responsible for ensuring that all clients who are working with our Cloud Solutions department are completely satisfied with their service.
The Client Success Manager for Abstrakt Marketing Group is responsible for ensuring that all clients who are working with our Cloud Solutions department are completely satisfied with their service.
The Client Success Manager for Abstrakt Marketing Group is responsible for ensuring that all clients who are working with our Cloud Solutions department are completely satisfied with their service.
The Client Success Manager for Abstrakt Marketing Group is responsible for ensuring that all clients who are working with our Cloud Solutions department are completely satisfied with their service.
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The Client Success Manager for Abstrakt Marketing Group is responsible for ensuring that all clients who are working with our Cloud Solutions department are completely satisfied with their service.
Client Success Manager
Chesterfield, MO · On-site
$65K - $90K/yr
The Client Success Manager is responsible for building trusted advisor relationships, driving proactive communication, monitoring client health, and partnering across internal teams to deliver a ...
Client Success Manager
Chesterfield, MO · On-site
$65K - $90K/yr
The Client Success Manager is responsible for building trusted advisor relationships, driving proactive communication, monitoring client health, and partnering across internal teams to deliver a ...
Client Success Manager
Chesterfield, MO · On-site
$65K - $90K/yr
The Client Success Manager is responsible for building trusted advisor relationships, driving proactive communication, monitoring client health, and partnering across internal teams to deliver a ...
Client Success Manager
Chesterfield, MO · On-site
$65K - $90K/yr
The Client Success Manager is responsible for building trusted advisor relationships, driving proactive communication, monitoring client health, and partnering across internal teams to deliver a ...
Client Success Manager
Chesterfield, MO · On-site
$65K - $90K/yr
The Client Success Manager is responsible for building trusted advisor relationships, driving proactive communication, monitoring client health, and partnering across internal teams to deliver a ...
Quick apply
Client Success Manager
Chesterfield, MO · On-site
$65K - $90K/yr
The Client Success Manager is responsible for building trusted advisor relationships, driving proactive communication, monitoring client health, and partnering across internal teams to deliver a ...
Client Success Manager (MedInsight)
Saint Louis, MO · Remote
$788/wk
Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Life Insurance & AD&D - 100% of premiums covered by Milliman * Short-Term and Long-Term Disability ...
Client Success Manager (MedInsight)
Saint Louis, MO · Remote
$788/wk
Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Life Insurance & AD&D - 100% of premiums covered by Milliman * Short-Term and Long-Term Disability ...
Client Success Manager
Chesterfield, MO · On-site
The Client Success Manager is responsible for the overall management, servicing, and profitability of assigned client accounts and for meeting established objectives for their portfolio of clients.
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Client Success Manager
Chesterfield, MO · On-site
The Client Success Manager is responsible for the overall management, servicing, and profitability of assigned client accounts and for meeting established objectives for their portfolio of clients.
What We're Looking For • Minimum of 5 years of experience in client success, account management, customer operations, customer implementation, or a comparable client-facing role. • Experience in ...
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What We're Looking For • Minimum of 5 years of experience in client success, account management, customer operations, customer implementation, or a comparable client-facing role. • Experience in ...
We are seeking a strategic, hands-on Client Success Manager to own and elevate the end-to-end client experience for our law firm partners. This executive leader will be accountable for driving ...
We are seeking a strategic, hands-on Client Success Manager to own and elevate the end-to-end client experience for our law firm partners. This executive leader will be accountable for driving ...
Customer Success Manager- CampusGuard
Jefferson City, MO · On-site
$75K - $85K/yr
The Customer Success Manager (CSM) is responsible for owning the client lifecycle and ensuring ... insurance, employee assistance program, employee stock purchase program, tuition reimbursement ...
Customer Success Manager- CampusGuard
Jefferson City, MO · On-site
$75K - $85K/yr
The Customer Success Manager (CSM) is responsible for owning the client lifecycle and ensuring ... insurance, employee assistance program, employee stock purchase program, tuition reimbursement ...
Director, Client Success
Kansas City, MO · On-site +1
If your values align, we want you to be a part of a fast-growing Managed Service Provider ... Company-paid life insurance, long-term and short-term disability insurance * Company-paid mental ...
Director, Client Success
Kansas City, MO · On-site +1
If your values align, we want you to be a part of a fast-growing Managed Service Provider ... Company-paid life insurance, long-term and short-term disability insurance * Company-paid mental ...
CLIENT SUCCESS AND ACCOUNT MANAGER Forward Slash Technology is a St. Louis-based provider of Cyber Security, Managed Services, and Information Technology solutions. The Client Success & Account ...
CLIENT SUCCESS AND ACCOUNT MANAGER Forward Slash Technology is a St. Louis-based provider of Cyber Security, Managed Services, and Information Technology solutions. The Client Success & Account ...
CLIENT SUCCESS AND ACCOUNT MANAGER Forward Slash Technology is a St. Louis-based provider of Cyber Security, Managed Services, and Information Technology solutions. The Client Success & Account ...
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CLIENT SUCCESS AND ACCOUNT MANAGER Forward Slash Technology is a St. Louis-based provider of Cyber Security, Managed Services, and Information Technology solutions. The Client Success & Account ...
New
Director, Client Success
Saint Louis, MO · On-site +1
If your values align, we want you to be a part of a fast-growing Managed Service Provider ... Company-paid life insurance, long-term and short-term disability insurance * Company-paid mental ...
Director, Client Success
Saint Louis, MO · On-site +1
If your values align, we want you to be a part of a fast-growing Managed Service Provider ... Company-paid life insurance, long-term and short-term disability insurance * Company-paid mental ...
Client Success Coordinator
Kansas City, MO · On-site +1
$90K - $120K/yr
This fully remote opportunity is ideal for individuals with backgrounds in management, client service, operations, or team leadership who want flexibility while continuing to grow professionally. In ...
Client Success Coordinator
Kansas City, MO · On-site +1
$90K - $120K/yr
This fully remote opportunity is ideal for individuals with backgrounds in management, client service, operations, or team leadership who want flexibility while continuing to grow professionally. In ...
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are ... wealth management and retirement challenges through custom solutions and a people-first approach.
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are ... wealth management and retirement challenges through custom solutions and a people-first approach.
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are ... wealth management and retirement challenges through custom solutions and a people-first approach.
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are ... wealth management and retirement challenges through custom solutions and a people-first approach.
(Hybrid) Client Success Coordinator
Chesterfield, MO · On-site
$43K - $55K/yr
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are ... Reporting - management of client and broker reporting requests, supports consultants in creation of ...
(Hybrid) Client Success Coordinator
Chesterfield, MO · On-site
$43K - $55K/yr
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are ... Reporting - management of client and broker reporting requests, supports consultants in creation of ...
Customer Success Manager
Kansas City, MO · On-site
Solid understanding of medical insurance billing and the reimbursement relationships between ... success or account management role with a focus on diagnosing, diffusing, and resolving customer ...
New
Customer Success Manager
Kansas City, MO · On-site
Solid understanding of medical insurance billing and the reimbursement relationships between ... success or account management role with a focus on diagnosing, diffusing, and resolving customer ...
New
Insurance Client Success Manager information
What is the difference between Insurance Client Success Manager vs Insurance Account Executive?
| Aspect | Insurance Client Success Manager | Insurance Account Executive |
|---|---|---|
| Primary Focus | Ensuring client satisfaction, retention, and ongoing support | Acquiring new clients and managing sales processes |
| Work Environment | Customer service, account management, client communication | Sales, prospecting, client meetings |
| Required Credentials | Insurance licenses, customer service skills, industry knowledge | Insurance licenses, sales skills, industry knowledge |
| Employer & Industry Usage | Insurance companies, brokerages, agencies | Insurance agencies, brokerages, carriers |
While both roles require insurance licenses and industry knowledge, the Insurance Client Success Manager focuses on maintaining client relationships and ensuring satisfaction, whereas the Insurance Account Executive emphasizes acquiring new clients and driving sales. Understanding these differences helps job seekers target the right roles in the insurance industry.
What are Insurance Client Success Managers?
Insurance Client Success Managers are professionals who act as the main point of contact between insurance companies and their clients. They ensure clients have a positive experience by addressing their needs, resolving issues, and helping clients understand their insurance products and services. Their responsibilities often include onboarding new clients, managing renewals, and identifying opportunities to upsell or cross-sell additional products. They play a critical role in maintaining client satisfaction and retention for insurance agencies.
What are the key skills and qualifications needed to thrive as an Insurance Client Success Manager, and why are they important?
To thrive as an Insurance Client Success Manager, you need a solid understanding of insurance products, client relationship management, and often a bachelor's degree in business or a related field. Familiarity with CRM software, policy management systems, and possibly insurance licensing are typically required. Exceptional communication, problem-solving, and empathy help build strong client relationships and resolve issues proactively. These skills ensure client retention, satisfaction, and effective delivery of insurance solutions in a competitive market.
How does an Insurance Client Success Manager typically collaborate with other departments to support client needs?
Insurance Client Success Managers work closely with teams such as underwriting, claims, and sales to ensure clients receive comprehensive and timely support. They often act as a liaison, communicating client feedback and requirements to relevant departments, and coordinating efforts to resolve issues or implement new services. This collaborative approach helps build strong client relationships and ensures that client concerns are addressed promptly, contributing to high satisfaction and retention rates.
What job categories do people searching Insurance Client Success Manager jobs in Missouri look for? The top searched job categories for Insurance Client Success Manager jobs in Missouri are:
What cities in Missouri are hiring for Insurance Client Success Manager jobs? Cities in Missouri with the most Insurance Client Success Manager job openings:
Job description
JOB DESCRIPTION
The Client Success Manager for Abstrakt Marketing Group is responsible for ensuring that all clients who are working with our Cloud Solutions department are completely satisfied with their service. This individual will hold bi-monthly meetings with all clients to ensure roadmaps are established and maintained. He or she will also consult clients on Salesforce best practices to ensure the platform is being used by clients to its full potential.
The ideal Client Success Manager has extensive working knowledge of Salesforce and understands how our solutions are intended to help clients. This individual is solution-oriented, creative, and a critical thinker with excellent written and verbal communication skills. In this role, your leadership will be instrumental in shaping the future of Abstrakt and the success of our current Cloud Solution clients.
JOB RESPONSIBILITIES
JOB REQUIREMENTS
The Client Success Manager for Abstrakt Marketing Group is responsible for ensuring that all clients who are working with our Cloud Solutions department are completely satisfied with their service. This individual will hold bi-monthly meetings with all clients to ensure roadmaps are established and maintained. He or she will also consult clients on Salesforce best practices to ensure the platform is being used by clients to its full potential.
The ideal Client Success Manager has extensive working knowledge of Salesforce and understands how our solutions are intended to help clients. This individual is solution-oriented, creative, and a critical thinker with excellent written and verbal communication skills. In this role, your leadership will be instrumental in shaping the future of Abstrakt and the success of our current Cloud Solution clients.
JOB RESPONSIBILITIES
- Hold monthly meetings with all clients to ensure a roadmap is established and maintained.
- Adapt client existing methods and procedures to create possible alternative solutions to moderately complex problems.
- Manage the fulfillment of Virtual Salesforce Management work across the team.
- Project manage projects as they come up and use the necessary internal or external resources to complete in a timely manner.
- Primary upward interaction is with direct supervisor; may interact with peers and/or management-level employees at a client's business and/or at Abstrakt.
- Consult clients on best practices and how to maximize their Salesforce utilization.
JOB REQUIREMENTS
- Bachelor's degree
- Salesforce Administrator Certification
- Salesforce.com Service Cloud and Sales Cloud experience
- Understanding of key SFDC architecture
About Abstrakt Marketing Group
Sourced by ZipRecruiter
Industry
Marketing
Company size
201 - 500 Employees
Headquarters location
Saint Louis, MO, US
Year founded
2009