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Insurance Client Success Manager Jobs in Missouri

NFP

AVP, Client Success

Chesterfield, MO · On-site

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are ... wealth management and retirement challenges through custom solutions and a people-first approach.

NFP Corp

AVP, Client Success

Chesterfield, MO · On-site

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are ... wealth management and retirement challenges through custom solutions and a people-first approach.

Aon

AVP, Client Success

Chesterfield, MO · On-site

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are ... wealth management and retirement challenges through custom solutions and a people-first approach.

AON PLC

AVP, Client Success

Chesterfield, MO · On-site

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are ... wealth management and retirement challenges through custom solutions and a people-first approach.

Aon

AVP, Client Success

Wildwood, MO · On-site

Serve as the primary advisor to the Client Success team on all matters related to pharmacy benefit management, including plan design, formulary management, rebates, and clinical programs * Guide the ...

Sodexo

Senior Director, Client Success

Kansas City, MO · On-site +1

$156K - $242K/yr

Each Senior Director, Client Success manages a portfolio of clients aligned to the overall value, complexity, and strategic importance of the accounts, ensuring balanced workloads and an exceptional ...

Sodexo

Senior Director, Client Success

Saint Louis, MO · On-site +1

$156K - $242K/yr

Each Senior Director, Client Success manages a portfolio of clients aligned to the overall value, complexity, and strategic importance of the accounts, ensuring balanced workloads and an exceptional ...

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Insurance Client Success Manager information

What is an insurance client success manager?

Insurance Client Success Managers are professionals who act as the main point of contact between insurance companies and their clients. They ensure clients have a positive experience by addressing their needs, resolving issues, and helping clients understand their insurance products and services. Their responsibilities often include onboarding new clients, managing renewals, and identifying opportunities to upsell or cross-sell additional products. They play a critical role in maintaining client satisfaction and retention for insurance agencies.

What are the key skills and qualifications needed to thrive as an insurance client success manager?

To thrive as an Insurance Client Success Manager, you need a solid understanding of insurance products, client relationship management, and often a bachelor's degree in business or a related field. Familiarity with CRM software, policy management systems, and possibly insurance licensing are typically required. Exceptional communication, problem-solving, and empathy help build strong client relationships and resolve issues proactively. These skills ensure client retention, satisfaction, and effective delivery of insurance solutions in a competitive market.

How does an insurance client success manager typically collaborate with other departments to support client needs?

Insurance Client Success Managers work closely with teams such as underwriting, claims, and sales to ensure clients receive comprehensive and timely support. They often act as a liaison, communicating client feedback and requirements to relevant departments, and coordinating efforts to resolve issues or implement new services. This collaborative approach helps build strong client relationships and ensures that client concerns are addressed promptly, contributing to high satisfaction and retention rates.

What is the difference between Insurance Client Success Manager vs Insurance Account Executive?

AspectInsurance Client Success ManagerInsurance Account Executive
Primary FocusEnsuring client satisfaction, retention, and ongoing supportAcquiring new clients and managing sales processes
Work EnvironmentCustomer service, account management, client communicationSales, prospecting, client meetings
Required CredentialsInsurance licenses, customer service skills, industry knowledgeInsurance licenses, sales skills, industry knowledge
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, carriers

While both roles require insurance licenses and industry knowledge, the Insurance Client Success Manager focuses on maintaining client relationships and ensuring satisfaction, whereas the Insurance Account Executive emphasizes acquiring new clients and driving sales. Understanding these differences helps job seekers target the right roles in the insurance industry.

What are popular job titles related to Insurance Client Success Manager jobs in Missouri?

For Insurance Client Success Manager jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Insurance Client Success Manager jobs in Missouri look for?

The top searched job categories for Insurance Client Success Manager jobs in Missouri are:

Insurance Client Success Manager jobs near you
Infographic showing various Insurance Client Success Manager job openings in Missouri as of September 2026, with employment types broken down into 100% Full Time. Highlights an 70% In-person, 9% Hybrid, and 21% Remote job distribution.

Client Success Manager

Springfield, MO

Globe Life: Moore Organizations
See more jobs at Globe Life: Moore Organizationsexternal

Full-time

Re-posted 4 days ago

Job description

◾Educate union and credit union members on the value of life insurance and basic financial literacy

◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling)

◾Provide tailored coverage recommendations that meet each family's needs

◾Build and manage your own client portfolio with guidance from experienced mentors

◾Track performance and progress using our internal systems and support tools

◾Represent the values of Service Over Sales, putting clients’ well-being first

◾Participate in incentive programs, team competitions, and leadership summits

◾At least 18 years old and legally authorized to work in the U.S.

◾Able to pass a background check

◾Tech-savvy and comfortable using Zoom and digital tools

◾Motivated to learn, grow, and help others

◾Strong communicator with an interest in finance, education, or social impact

◾Experience in leadership, customer service, or peer mentoring is a plus

Apply