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Insurance Client Success Manager Jobs in Georgia

MONEYPENNY US GROUP

Client Success Manager

Duluth, GA · On-site

Our Client Success Managers serve as the primary point of contact for clients post-onboarding, owning the client relationship throughout the entire lifecycle. This role is focused on driving ...

Moneypenny Us Group

Client Success Manager

Duluth, GA · On-site

Manager of Client Success Role Overview Our Client Success Managers serve as the primary point of contact for clients post‑onboarding, owning the client relationship throughout the entire lifecycle.

VOICENATION LLC

Client Success Manager

Duluth, GA · On-site

Our Client Success Managers serve as the primary point of contact for clients post-onboarding, owning the client relationship throughout the entire lifecycle. This role is focused on driving ...

Origami Risk LLC

Client Success Manager

Atlanta, GA · On-site

Working knowledge of the insurance industry is strongly preferred. * Demonstrated ability to build and maintain productive client relationships. * Experience leading client meetings, business reviews ...

Origami Risk LLC

Client Success Manager

Atlanta, GA · On-site +1

Working knowledge of the insurance industry is strongly preferred. * Demonstrated ability to build and maintain productive client relationships. * Experience leading client meetings, business reviews ...

Origami Risk LLC

Client Success Manager

Atlanta, GA · On-site +1

Working knowledge of the insurance industry is strongly preferred. * Demonstrated ability to build and maintain productive client relationships. * Experience leading client meetings, business reviews ...

Illumia, LLC

Client Success Manager

Atlanta, GA · On-site

As a Client Success Manager (CSM), you'll be a trusted partner to our clients, helping them adopt ... Employer-paid life insurance/AD&D/short-term and long-term disability insurance * Flexible spending ...

Coreforce

Client Success Manager II

Atlanta, GA · Hybrid

Join Our Team as a Client Success Manager II (CSM II) Company: Coreforce Location: Atlanta Job Type: Full-time Compensation: Compensation will be competitive and aligned with experience. Company ...

Coreforce

Client Success Manager II

Atlanta, GA · On-site

$78K - $100K/yr

Join Our Team as a Client Success Manager II (CSM II) Company: Coreforce Location: Atlanta Job Type: Full-time Compensation: Compensation will be competitive and aligned with experience. Company ...

Coreforce

Client Success Manager II

Atlanta, GA · Hybrid

Join Our Team as a Client Success Manager II (CSM II) Company: Coreforce Location: Atlanta Job Type: Full-time Compensation: Compensation will be competitive and aligned with experience. Company ...

Coreforce

Client Success Manager II

Atlanta, GA · On-site

$78K - $100K/yr

Join Our Team as a Client Success Manager II (CSM II) Company: Coreforce Location: Atlanta Job Type: Full-time Compensation: Compensation will be competitive and aligned with experience. Company ...

Coreforce

Client Success Manager II

Atlanta, GA · On-site

Join Our Team as a Client Success Manager II (CSM II)Company: CoreforceLocation: AtlantaJob Type: Full-timeCompensation: Compensation will be competitive and aligned with experience.Company Overview:

Sevaa Group

Client Success Manager

Alpharetta, GA · On-site

As a Client Success Manager, you will own the customer lifecycle for each of your accounts ... Life insurance and disability coverage * Health Savings Account * Modern laptop and equipment

Sevaa Group

Client Success Manager

Alpharetta, GA · On-site +1

As a Client Success Manager, you will own the customer lifecycle for each of your accounts ... Life insurance and disability coverage * Health Savings Account * Modern laptop and equipment

Coreforcetech

Client Success Manager II

Atlanta, GA · On-site

$78K - $100K/yr

Up to 25% Join Our Team as a Client Success Manager II (CSM II) Company: Coreforce Location: Atlanta Job Type: Full-time Compensation: Compensation will be competitive and aligned with experience.

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Insurance Client Success Manager information

What is an insurance client success manager?

Insurance Client Success Managers are professionals who act as the main point of contact between insurance companies and their clients. They ensure clients have a positive experience by addressing their needs, resolving issues, and helping clients understand their insurance products and services. Their responsibilities often include onboarding new clients, managing renewals, and identifying opportunities to upsell or cross-sell additional products. They play a critical role in maintaining client satisfaction and retention for insurance agencies.

What are the key skills and qualifications needed to thrive as an insurance client success manager?

To thrive as an Insurance Client Success Manager, you need a solid understanding of insurance products, client relationship management, and often a bachelor's degree in business or a related field. Familiarity with CRM software, policy management systems, and possibly insurance licensing are typically required. Exceptional communication, problem-solving, and empathy help build strong client relationships and resolve issues proactively. These skills ensure client retention, satisfaction, and effective delivery of insurance solutions in a competitive market.

How does an insurance client success manager typically collaborate with other departments to support client needs?

Insurance Client Success Managers work closely with teams such as underwriting, claims, and sales to ensure clients receive comprehensive and timely support. They often act as a liaison, communicating client feedback and requirements to relevant departments, and coordinating efforts to resolve issues or implement new services. This collaborative approach helps build strong client relationships and ensures that client concerns are addressed promptly, contributing to high satisfaction and retention rates.

What is the difference between Insurance Client Success Manager vs Insurance Account Executive?

AspectInsurance Client Success ManagerInsurance Account Executive
Primary FocusEnsuring client satisfaction, retention, and ongoing supportAcquiring new clients and managing sales processes
Work EnvironmentCustomer service, account management, client communicationSales, prospecting, client meetings
Required CredentialsInsurance licenses, customer service skills, industry knowledgeInsurance licenses, sales skills, industry knowledge
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, carriers

While both roles require insurance licenses and industry knowledge, the Insurance Client Success Manager focuses on maintaining client relationships and ensuring satisfaction, whereas the Insurance Account Executive emphasizes acquiring new clients and driving sales. Understanding these differences helps job seekers target the right roles in the insurance industry.

What are popular job titles related to Insurance Client Success Manager jobs in Georgia?

For Insurance Client Success Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Insurance Client Success Manager jobs in Georgia look for?

The top searched job categories for Insurance Client Success Manager jobs in Georgia are:

Insurance Client Success Manager jobs near you
Infographic showing various Insurance Client Success Manager job openings in Georgia as of September 2026, with employment types broken down into 100% Full Time. Highlights an 70% In-person, 9% Hybrid, and 21% Remote job distribution.

Client Success Manager

Atlanta, GA • On-site

d.e. Foxx & Associates
Transportation and Warehousing • 51 - 200 employees
Learn more about d.e. Foxx & Associatesexternal

Other

Medical, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Client Success Manager-Work Location: Hybrid remote in Atlanta, GA 30345

ABOUT THE ROLE

Versatex a division of d.e. Foxx & Associates manages procurement on behalf of clients across all spend tiers. We are looking for a Client Success Manager to own client relationships from day one — serving as the voice of the client internally and the face of our value externally. You will ensure clients recognize what we deliver, renew, and grow with us.

WHAT YOU'LL DO

Own client relationships end-to-end: weekly check-ins, monthly updates, and executive QBRs.

Act as the client's internal advocate — surface issues, drive resolutions, and keep the delivery team accountable.

Drive client adoption using change management: engage champions, set milestones, and celebrate wins.

Translate procurement metrics (savings, SUM, supplier performance) into executive-ready narratives.

Lead renewal and expansion conversations proactively — flagging risk 90+ days before contract expiry.

Respond within 1 hour for urgent matters; same business day for all other communication.

WHAT WE'RE LOOKING FOR
  • 5+ years in client success, account management, or managed-services delivery.
  • Executive presence — comfortable owning relationships with VPs, CPOs, and C-suite stakeholders.
  • Strong analytical and presentation skills; proficient in Microsoft Office.
  • Exceptional communication discipline and high integrity.
  • Procurement, supply chain, or construction/facilities background is a plus.

Versatex a division of d.e. Foxx & Associates is an equal opportunity employer. We welcome candidates from all backgrounds.

401(k)

Employee assistance program

Health insurance

Life insurance

Paid time off

Vision insurance

Work from home

Work Location: Hybrid remote in Atlanta, GA 30345

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