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Life Insurance Customer Service Jobs in Georgia (NOW HIRING)

The Jonus Group

Transportation Insurance CSR

Kennesaw, GA · On-site

$37K - $50K/yr

Transportation Insurance Customer Service Representative (CSR) Job Summary A detail-oriented Transportation Insurance Customer Service Representative (CSR) is needed to provide exceptional client ...

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Life Insurance Customer Service information

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How much do life insurance customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for life insurance customer service in Georgia is $15.87, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $17.64 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities for a life insurance customer service representative?

Daily tasks for a Life Insurance Customer Service representative often include answering client inquiries about policies, processing policy changes or claims, updating customer information in company systems, and handling billing or payment questions. You may also follow up on outstanding documentation requests and collaborate with underwriters, agents, or other departments to resolve complex cases. The role requires balancing multiple tasks efficiently while maintaining a professional, customer-focused approach. This dynamic environment offers valuable experience that can support career growth within life insurance or related financial services fields.

What are the key skills and qualifications needed to thrive in the life insurance customer service position, and why are they important?

To thrive as a Life Insurance Customer Service representative, you need strong communication skills, attention to detail, and a basic understanding of insurance products, usually supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) systems, policy administration software, and phone/email platforms is often required. Exceptional patience, problem-solving abilities, and empathy set top performers apart. These skills ensure accurate policy handling, excellent customer experiences, and efficient resolution of client issues—critical for building trust in the insurance industry.

What is a life insurance customer service?

A Life Insurance Customer Service job involves assisting policyholders with inquiries about their life insurance policies, such as billing, coverage details, policy changes, and claims processing. Representatives help customers understand their benefits, update personal information, and resolve any issues they may have. They also provide guidance on policy options and ensure a smooth customer experience. Excellent communication, problem-solving, and empathy are essential for this role.

What are the most commonly searched types of Life Insurance Customer Service jobs in Georgia? The most popular types of Life Insurance Customer Service jobs in Georgia are:
What are popular job titles related to Life Insurance Customer Service jobs in Georgia? For Life Insurance Customer Service jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Life Insurance Customer Service jobs in Georgia look for? The top searched job categories for Life Insurance Customer Service jobs in Georgia are:
Life Insurance Customer Service jobs near you
Infographic showing various Life Insurance Customer Service job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $33,013 per year, or $15.9 per hour.

Insurance Customer Service

Douglas Bennett Insurance

Jefferson, GA • On-site

$45K - $55K/yr

Full-time

PTO

Posted 5 days ago

Job description

Douglas Bennett Insurance is a small, personable agency that thrives on open communication, exceptional customer service, and unwavering integrity. We are committed to cultivating growth, setting clear procedures, and maintaining a collaborative environment. Our team is driven by conviction, efficiency, and attention to detail, ensuring that every client experience is handled with care and professionalism.

Were looking for a Insurance Customer Service Rep to join our dedicated team. This position focuses on building relationships, retaining clients, and delivering top-notch service.

At our agency, we take a thoughtful and selective approach when choosing our clientele. This allows us to foster a more balanced and less stressful work environment, which is a key priority for us. Employees love our open communication, structured procedures, and dedication to their growth. Here youre not just part of a teamyoure part of a family that values excellence and integrity. Take the next step in your career and apply today to join our mission-driven agency!

The base pay for licensed individuals is $45,000$55,000 annually based on experience, with opportunities for professional growth.


Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Monday - Friday (9am - 5pm) Work Schedule

Pay Raise Opportunities

Paid Continuing Education

Employee Appreciation Lunchs

Espresso Machine

Ongoing Training

Weekends Off

Paid Holidays

Paid Gym Memberships

Free Coffee

Appreiciation lunches

Daily team meetings

Collaborative environment


Responsibilities
  • Handle payments and billing questions efficiently
  • Process policy changes and endorsements promptly
  • Deliver professional, friendly customer service to all clients
  • Build and nurture strong client relationships.
  • Conduct account reviews.

Requirements
  • Property & Casualty license preferred or must obtain within 30 days of hire.
  • Licensing assistance available
  • Proficiency in technology and typing skills.
  • Critical thinking abilities and a solution-oriented mindset.
  • Team-oriented with professional phone and office etiquette.
  • Commitment to delivering extraordinary customer service.