1

Life Insurance Customer Service Jobs (NOW HIRING)

Be Seen First

Pleasant Insurance Agency, located in Hicksville, NY, is seeking a Commercial Lines Insurance Customer Service Representative to join a small team. This role focuses on handling a variety of ...

Be Seen First

Active Life & Health Insurance License. * Previous Allstate Agency experience. * Experience with ... Monthly Customer Service Incentive Program * Sales & Cross-Sell Commissions * Recognition Awards ...

Insurance CSR/Producer

Berkley, MI · On-site

$36K - $50K/yr

Eagle Rock Insurance Agency is growing, and ready to add a new Insurance Customer Service Representative to our team! We pride ourselves on our excellent culture, and we are seeking someone who wants ...

Insurance CSR/Producer

Berkley, MI · On-site

$36K - $50K/yr

Eagle Rock Insurance Agency is growing, and ready to add a new Insurance Customer Service Representative to our team! We pride ourselves on our excellent culture, and we are seeking someone who wants ...

Be Seen First

We are seeking a customer-focused and detail-oriented Insurance Customer Service Representative to support clients with their personal lines insurance needs, including auto and homeowners policies.

next page

Showing results 1-20

Life Insurance Customer Service information

See salary details

$9

$18

$26

How much do life insurance customer service jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for life insurance customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities for a Life Insurance Customer Service representative?

Daily tasks for a Life Insurance Customer Service representative often include answering client inquiries about policies, processing policy changes or claims, updating customer information in company systems, and handling billing or payment questions. You may also follow up on outstanding documentation requests and collaborate with underwriters, agents, or other departments to resolve complex cases. The role requires balancing multiple tasks efficiently while maintaining a professional, customer-focused approach. This dynamic environment offers valuable experience that can support career growth within life insurance or related financial services fields.

What are the key skills and qualifications needed to thrive in the Life Insurance Customer Service position, and why are they important?

To thrive as a Life Insurance Customer Service representative, you need strong communication skills, attention to detail, and a basic understanding of insurance products, usually supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) systems, policy administration software, and phone/email platforms is often required. Exceptional patience, problem-solving abilities, and empathy set top performers apart. These skills ensure accurate policy handling, excellent customer experiences, and efficient resolution of client issues—critical for building trust in the insurance industry.

What is a Life Insurance Customer Service job?

A Life Insurance Customer Service job involves assisting policyholders with inquiries about their life insurance policies, such as billing, coverage details, policy changes, and claims processing. Representatives help customers understand their benefits, update personal information, and resolve any issues they may have. They also provide guidance on policy options and ensure a smooth customer experience. Excellent communication, problem-solving, and empathy are essential for this role.

More about Life Insurance Customer Service jobs
What cities are hiring for Life Insurance Customer Service jobs? Cities with the most Life Insurance Customer Service job openings:
What are the most commonly searched types of Life Insurance Customer Service jobs? The most popular types of Life Insurance Customer Service jobs are:
What states have the most Life Insurance Customer Service jobs? States with the most job openings for Life Insurance Customer Service jobs include:
Infographic showing various Life Insurance Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Insurance Customer Service Representative

Schizzano Insurance Agency Inc

Hicksville, NY • On-site

$25 - $30/hr

Full-time

Posted 19 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.


Job description

Pleasant Insurance Agency, located in Hicksville, NY, is seeking a Commercial Lines Insurance Customer Service Representative to join a small team. This role focuses on handling a variety of commercial insurance types including General Liability, Property Insurance, and Workers' Compensation. The position offers competitive pay, bonus opportunities, 401k, paid holidays, and a 30-hour work week.

Responsibilities

  • Manage insurance policy renewals efficiently
  • Handle cancellations with attention to detail
  • Provide responsive customer support
  • Maintain accurate documentation of policies and communications

Preferred Qualifications

  • 3+ years of experience in insurance customer service
  • High school diploma or equivalent