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Life Insurance Customer Service Jobs in Florida (NOW HIRING)

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Established Insurance Agency looking to hire a full time Customer Service Representative for a busy insurance agency. Licensed 440 or 220 Property & Casualty insurance license required. Prior ...

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... a life-long career at Family First Financial. At Family First Financial, we offer a very ... Year prior insurance customer service or sales experience * Current 4-40 or 20-44 License

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... a life-long career at Family First Financial. At Family First Financial, we offer a very ... Year prior insurance customer service or sales experience * Current 4-40 or 20-44 License

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Life Insurance Customer Service information

What are the typical daily responsibilities for a Life Insurance Customer Service representative?

Daily tasks for a Life Insurance Customer Service representative often include answering client inquiries about policies, processing policy changes or claims, updating customer information in company systems, and handling billing or payment questions. You may also follow up on outstanding documentation requests and collaborate with underwriters, agents, or other departments to resolve complex cases. The role requires balancing multiple tasks efficiently while maintaining a professional, customer-focused approach. This dynamic environment offers valuable experience that can support career growth within life insurance or related financial services fields.

What are the key skills and qualifications needed to thrive in the Life Insurance Customer Service position, and why are they important?

To thrive as a Life Insurance Customer Service representative, you need strong communication skills, attention to detail, and a basic understanding of insurance products, usually supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) systems, policy administration software, and phone/email platforms is often required. Exceptional patience, problem-solving abilities, and empathy set top performers apart. These skills ensure accurate policy handling, excellent customer experiences, and efficient resolution of client issues—critical for building trust in the insurance industry.

What is a Life Insurance Customer Service job?

A Life Insurance Customer Service job involves assisting policyholders with inquiries about their life insurance policies, such as billing, coverage details, policy changes, and claims processing. Representatives help customers understand their benefits, update personal information, and resolve any issues they may have. They also provide guidance on policy options and ensure a smooth customer experience. Excellent communication, problem-solving, and empathy are essential for this role.

What job categories do people searching Life Insurance Customer Service jobs in Florida look for? The top searched job categories for Life Insurance Customer Service jobs in Florida are:
What cities in Florida are hiring for Life Insurance Customer Service jobs? Cities in Florida with the most Life Insurance Customer Service job openings:
Infographic showing various Life Insurance Customer Service job openings in Florida as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Insurance Customer Service Representative

Ellwood Insurance

Port Saint Lucie, FL • On-site

$19 - $22/hr

Full-time

Posted 11 days ago

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Job description

Established Insurance Agency looking to hire a full time Customer Service Representative for a busy insurance agency. Licensed 440 or 220 Property & Casualty insurance license required. Prior insurance customer service experience preferred. Email resume or stop by the office in person.