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Life Insurance Customer Service Jobs in New York

Schizzano Insurance Agency Inc

Be Seen First

Insurance Customer Service Representative

Hicksville, NY · On-site

$25 - $30/hr

Pleasant Insurance Agency, located in Hicksville, NY, is seeking a Commercial Lines Insurance Customer Service Representative to join a small team. This role focuses on handling a variety of ...

Kimbrell Agency

Life Insurance Agent

Corona, NY · Remote

$50K - $100K/yr

Previous experience in sales, customer service, or a related field is a plus. Familiarity with CRM ... This role does require a Life and Health Insurance License, but don't worry--we'll help you obtain ...

Kimbrell Agency

Life Insurance Agent

Brooklyn, NY · On-site

$50K - $100K/yr

Previous experience in sales, customer service, or a related field is a plus. Familiarity with CRM ... This role does require a Life and Health Insurance License, but don't worry-we'll help you obtain ...

Kimbrell Agency

Life Insurance Agent

Brooklyn, NY · Remote

$50K - $100K/yr

Previous experience in sales, customer service, or a related field is a plus. Familiarity with CRM ... This role does require a Life and Health Insurance License, but don't worry--we'll help you obtain ...

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Life Insurance Customer Service information

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How much do life insurance customer service jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for life insurance customer service in New York is $20.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.88 per hour, depending on experience, location, and employer.

What is a life insurance customer service?

A Life Insurance Customer Service job involves assisting policyholders with inquiries about their life insurance policies, such as billing, coverage details, policy changes, and claims processing. Representatives help customers understand their benefits, update personal information, and resolve any issues they may have. They also provide guidance on policy options and ensure a smooth customer experience. Excellent communication, problem-solving, and empathy are essential for this role.

What are the typical daily responsibilities for a life insurance customer service representative?

Daily tasks for a Life Insurance Customer Service representative often include answering client inquiries about policies, processing policy changes or claims, updating customer information in company systems, and handling billing or payment questions. You may also follow up on outstanding documentation requests and collaborate with underwriters, agents, or other departments to resolve complex cases. The role requires balancing multiple tasks efficiently while maintaining a professional, customer-focused approach. This dynamic environment offers valuable experience that can support career growth within life insurance or related financial services fields.

What are the key skills and qualifications needed to thrive in the life insurance customer service position, and why are they important?

To thrive as a Life Insurance Customer Service representative, you need strong communication skills, attention to detail, and a basic understanding of insurance products, usually supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) systems, policy administration software, and phone/email platforms is often required. Exceptional patience, problem-solving abilities, and empathy set top performers apart. These skills ensure accurate policy handling, excellent customer experiences, and efficient resolution of client issues—critical for building trust in the insurance industry.

What are the most commonly searched types of Life Insurance Customer Service jobs in New York?

The most popular types of Life Insurance Customer Service jobs in New York are:

What are popular job titles related to Life Insurance Customer Service jobs in New York?

For Life Insurance Customer Service jobs in New York, the most frequently searched job titles are:

What job categories do people searching Life Insurance Customer Service jobs in New York look for?

The top searched job categories for Life Insurance Customer Service jobs in New York are:

What cities in New York are hiring for Life Insurance Customer Service jobs?

Cities in New York with the most Life Insurance Customer Service job openings:

Life Insurance Customer Service jobs near you
Infographic showing various Life Insurance Customer Service job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $42,774 per year, or $20.6 per hour.

Life Insurance Customer Service Rep

All Seasons Placements

Manhattan, NY • On-site

$18 - $18.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Job #: 105978 Title: Life Insurance Customer Service Rep Location: Erie County Salary Range: $18.00 - 18.50 hr. to start Position: Customer Service Rep Description:
Erie, PA Career
7:30 a.m. to 4:00 p.m., M-F
$18.00-18.50 hr. to start
Recap of benefits (only after permanent hire):
• 13 days of PTO (paid time off) the first year (increases after the first year based on years of service)
• 13 paid Holidays per year
• Medical/dental/vision insurance
• Aflac insurance (at employees cost)
• 401k
• Other benefits - which we'll go over in the interview process
1. Phones
a. Incoming/outgoing calls
b. Look up information in our system and relay information back to the caller correctly
c. Document phone calls and customer interactions
2. Process requests for our members (e.g. name/owner/beneficiary change forms, loan/withdrawal/surrender forms)
a. Review incoming documents, send out confirmation letters and update member information in our system.
3. Eventually, duties will include processing of financial transactions (loans/withdrawals/surrenders, etc.)
E-Mail resumes to sheilag@allseasonsplacement.com
Requirements:
Erie, PA Career
7:30 a.m. to 4:00 p.m., M-F
$18.00-18.50 hr. to start
Recap of benefits (only after permanent hire):
• 13 days of PTO (paid time off) the first year (increases after the first year based on years of service)
• 13 paid Holidays per year
• Medical/dental/vision insurance
• Aflac insurance (at employees cost)
• 401k
• Other benefits - which we'll go over in the interview process
1. Phones
a. Incoming/outgoing calls
b. Look up information in our system and relay information back to the caller correctly
c. Document phone calls and customer interactions
2. Process requests for our members (e.g. name/owner/beneficiary change forms, loan/withdrawal/surrender forms)
a. Review incoming documents, send out confirmation letters and update member information in our system.
3. Eventually, duties will include processing of financial transactions (loans/withdrawals/surrenders, etc.)
E-Mail resumes to sheilag@allseasonsplacement.com
Job Type: Temporary Post Date: 07/31/2026

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