ZipRecruiter

Log In

1

Life Insurance Customer Service Jobs in Minnesota

StaffMyAgency LLC

Customer Service

Maple Grove, MN · On-site

$40K - $60K/yr

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly ... Life insurance * Health insurance * Retirement * Valuable experience * Growth potential/Opportunity ...

HMG Careers

Remote Life Insurance Agent

Minneapolis, MN · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

next page

Showing results 1-20

All JobsLife Insurance Customer Service JobsLife Insurance Customer Service Jobs in Minnesota

Life Insurance Customer Service information

See Minnesota salary details

$9

$18

$26

How much do life insurance customer service jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for life insurance customer service in Minnesota is $18.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities for a Life Insurance Customer Service representative?

Daily tasks for a Life Insurance Customer Service representative often include answering client inquiries about policies, processing policy changes or claims, updating customer information in company systems, and handling billing or payment questions. You may also follow up on outstanding documentation requests and collaborate with underwriters, agents, or other departments to resolve complex cases. The role requires balancing multiple tasks efficiently while maintaining a professional, customer-focused approach. This dynamic environment offers valuable experience that can support career growth within life insurance or related financial services fields.

What are the key skills and qualifications needed to thrive in the Life Insurance Customer Service position, and why are they important?

To thrive as a Life Insurance Customer Service representative, you need strong communication skills, attention to detail, and a basic understanding of insurance products, usually supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) systems, policy administration software, and phone/email platforms is often required. Exceptional patience, problem-solving abilities, and empathy set top performers apart. These skills ensure accurate policy handling, excellent customer experiences, and efficient resolution of client issues—critical for building trust in the insurance industry.

What is a Life Insurance Customer Service job?

A Life Insurance Customer Service job involves assisting policyholders with inquiries about their life insurance policies, such as billing, coverage details, policy changes, and claims processing. Representatives help customers understand their benefits, update personal information, and resolve any issues they may have. They also provide guidance on policy options and ensure a smooth customer experience. Excellent communication, problem-solving, and empathy are essential for this role.

What are the most commonly searched types of Life Insurance Customer Service jobs in Minnesota? The most popular types of Life Insurance Customer Service jobs in Minnesota are:
What are popular job titles related to Life Insurance Customer Service jobs in Minnesota? For Life Insurance Customer Service jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Life Insurance Customer Service jobs in Minnesota look for? The top searched job categories for Life Insurance Customer Service jobs in Minnesota are:
Life Insurance Customer Service jobs near you
Infographic showing various Life Insurance Customer Service job openings in Minnesota as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,293 per year, or $18.4 per hour.

Insurance Customer Service Rep

Gary Scott American Family Insurance

Milaca, MN • On-site

$16 - $19/hr

Full-time

Retirement, PTO

Posted 3 days ago

New

Job description

Gary Scott American Family Insurance has been serving its community since 1998. We're committed to outstanding customer service and to helping clients stay properly protected while maximizing every available discount. Here, you'll become part of a close-knit team that includes the agency owner and two full-time licensed professionals who work together to deliver exceptional service every day. The office offers a welcoming atmosphere where teamwork, professionalism, and supporting customers go hand in hand. Employees enjoy working here because the environment is supportive, the schedule respects life outside of work, and there are opportunities to grow all the way to agency ownership.

As an Insurance Customer Service Representative, you'll build relationships with customers, address their insurance needs, and ensure every interaction reflects the agency's commitment to outstanding service. You'll work closely with an experienced team that provides hands-on training, licensing assistance, mentorship, and professional development. This role is ideal for someone who enjoys helping people, values organization, and seeks a long-term career with opportunities for advancement.

  • $16 to $19 per hour base pay
  • Paid Time Off plus paid holidays
  • Monday through Friday schedule with evenings and weekends off
  • Flexible schedule with licensing assistance
  • Retirement plan and career growth opportunities

If you're looking for a position where your customer service skills are appreciated and your career can continue to grow, apply today!


Benefits

Hourly Base Salary + Commission

Paid Time Off (PTO)

Flexible Schedule

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Licensing Assistance

Holidays Off

Paid Holidays

Professional Development

Advancement Opportunities

Mentorship

Continuing Education Opportunities

Professional Work Environment

Team Building Activities

Employee Discounts

Personal Workspace


Responsibilities
  • Assist customers with insurance service needs
  • Build positive customer relationships
  • Provide outstanding phone support
  • Maintain accurate customer information
  • Stay organized and manage daily tasks
  • Support agency goals through teamwork

Requirements
  • Prior relevant experience
  • Outgoing and personable attitude
  • Strong organizational skills
  • Self-motivated and dependable
  • Excellent phone and computer skills
  • Reliable with strong attention to detail