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Life Insurance Customer Service Jobs in Texas (NOW HIRING)

StaffMyAgency LLC

Insurance Customer Service

Burleson, TX · On-site

$36K - $75K/yr

... friendly customer service. Service can include responding to inquiries regarding insurance ... Life and Health license (must be able to obtain) If you are motivated to succeed and can see ...

StaffMyAgency LLC

Insurance Customer Service

Austin, TX · On-site

$50K - $75K/yr

... friendly customer service. Service can include responding to inquiries regarding insurance ... Life and Health license (required) * Excellent interpersonal skills * Excellent communication ...

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Life Insurance Customer Service information

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How much do life insurance customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for life insurance customer service in Texas is $17.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What is a life insurance customer service?

A Life Insurance Customer Service job involves assisting policyholders with inquiries about their life insurance policies, such as billing, coverage details, policy changes, and claims processing. Representatives help customers understand their benefits, update personal information, and resolve any issues they may have. They also provide guidance on policy options and ensure a smooth customer experience. Excellent communication, problem-solving, and empathy are essential for this role.

What are the typical daily responsibilities for a life insurance customer service representative?

Daily tasks for a Life Insurance Customer Service representative often include answering client inquiries about policies, processing policy changes or claims, updating customer information in company systems, and handling billing or payment questions. You may also follow up on outstanding documentation requests and collaborate with underwriters, agents, or other departments to resolve complex cases. The role requires balancing multiple tasks efficiently while maintaining a professional, customer-focused approach. This dynamic environment offers valuable experience that can support career growth within life insurance or related financial services fields.

What are the key skills and qualifications needed to thrive in the life insurance customer service position, and why are they important?

To thrive as a Life Insurance Customer Service representative, you need strong communication skills, attention to detail, and a basic understanding of insurance products, usually supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) systems, policy administration software, and phone/email platforms is often required. Exceptional patience, problem-solving abilities, and empathy set top performers apart. These skills ensure accurate policy handling, excellent customer experiences, and efficient resolution of client issues—critical for building trust in the insurance industry.

What are the most commonly searched types of Life Insurance Customer Service jobs in Texas?

The most popular types of Life Insurance Customer Service jobs in Texas are:

What are popular job titles related to Life Insurance Customer Service jobs in Texas?

For Life Insurance Customer Service jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Life Insurance Customer Service jobs in Texas look for?

The top searched job categories for Life Insurance Customer Service jobs in Texas are:

What cities in Texas are hiring for Life Insurance Customer Service jobs?

Cities in Texas with the most Life Insurance Customer Service job openings:

Life Insurance Customer Service jobs near you
Infographic showing various Life Insurance Customer Service job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,425 per year, or $17.5 per hour.

Insurance Customer Service

Allstate - Canyon Lake Agency

Canyon Lake, TX • On-site

$36K - $60K/yr

Other

Medical, Life, PTO

Posted 12 days ago

Job description

Insurance Customer Service

Location: Canyon Lake, TX, 78133

Salary: $36000.0 - $60000.0/year

Experience: 1 Year(s)

We are seeking an ambitious, outgoing, career-oriented P&C licensed Customer Service professional to join our team. Insurance experience is preferred.

You must have excellent customer service experience. You will be speaking with customers on the phone and willing to build and develop new customer relationships and maintain existing clients.

Responsibilities include but not limited to:

  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Provide excellent customer service
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Maintain a strong work ethic with a commitment to succeed every day.

Requirements

  • Interest in marketing products and services based on customer needs
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • Ability to multi-task
  • Ability to effectively present our products to potential clients
  • Excellent customer service skills
  • Property and Casualty licensed

Perks

  • Base Salary
  • PTO and Vacation pay
  • Health insurance available if needed
  • Life insurance

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