1

Life Insurance Customer Service Jobs in Texas (NOW HIRING)

... Insurance Customer Service Representative to join our award-winning team in Huntsville, TX. For ... Life & Health License or ability to obtain after hire * Excellent communication and relationship ...

Insurance Customer Service

Burleson, TX · On-site

$36K - $75K/yr

... friendly customer service. Service can include responding to inquiries regarding insurance ... Life and Health license (must be able to obtain) If you are motivated to succeed and can see ...

Insurance Customer Service

Austin, TX · On-site

$50K - $75K/yr

... friendly customer service. Service can include responding to inquiries regarding insurance ... Life and Health license (required) * Excellent interpersonal skills * Excellent communication ...

Insurance CSR

Killeen, TX · On-site

$15 - $20/hr

Insurance Customer Service Representative Location: Killeen, TX Area Schedule: Monday-Friday, 8:00 AM - 5:00 PM Pay: $15.00-$20.00/hour (DOE) Position Overview Crouch Staffing is seeking a detail ...

next page

Showing results 1-20

Life Insurance Customer Service information

See Texas salary details

$9

$17

$25

How much do life insurance customer service jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for life insurance customer service in Texas is $17.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities for a Life Insurance Customer Service representative?

Daily tasks for a Life Insurance Customer Service representative often include answering client inquiries about policies, processing policy changes or claims, updating customer information in company systems, and handling billing or payment questions. You may also follow up on outstanding documentation requests and collaborate with underwriters, agents, or other departments to resolve complex cases. The role requires balancing multiple tasks efficiently while maintaining a professional, customer-focused approach. This dynamic environment offers valuable experience that can support career growth within life insurance or related financial services fields.

What are the key skills and qualifications needed to thrive in the Life Insurance Customer Service position, and why are they important?

To thrive as a Life Insurance Customer Service representative, you need strong communication skills, attention to detail, and a basic understanding of insurance products, usually supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) systems, policy administration software, and phone/email platforms is often required. Exceptional patience, problem-solving abilities, and empathy set top performers apart. These skills ensure accurate policy handling, excellent customer experiences, and efficient resolution of client issues—critical for building trust in the insurance industry.

What is a Life Insurance Customer Service job?

A Life Insurance Customer Service job involves assisting policyholders with inquiries about their life insurance policies, such as billing, coverage details, policy changes, and claims processing. Representatives help customers understand their benefits, update personal information, and resolve any issues they may have. They also provide guidance on policy options and ensure a smooth customer experience. Excellent communication, problem-solving, and empathy are essential for this role.

What are the most commonly searched types of Life Insurance Customer Service jobs in Texas? The most popular types of Life Insurance Customer Service jobs in Texas are:
What job categories do people searching Life Insurance Customer Service jobs in Texas look for? The top searched job categories for Life Insurance Customer Service jobs in Texas are:
What cities in Texas are hiring for Life Insurance Customer Service jobs? Cities in Texas with the most Life Insurance Customer Service job openings:
Infographic showing various Life Insurance Customer Service job openings in Texas as of July 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $36,425 per year, or $17.5 per hour.

Licensed Insurance Customer Service

Diana Barnes - State Farm Agency

Huntsville, TX

$34K - $47K/yr

Full-time

PTO

Posted 5 days ago


Job description

Diana Barnes - State Farm Agency is looking for an experienced Property & Casualty Licensed Insurance Customer Service Representative to join our award-winning team in Huntsville, TX. For nearly 40 years, Diana Barnes has helped individuals, families, and businesses throughout Huntsville, and the surrounding communities protect what matters most.


Why Join Diana Barnes State Farm?

  • Competitive Hourly pay (depending on experience)
  • Paid Vacation
  • Paid Training & Professional Development
  • Established Agency Serving Huntsville Since 1987
  • Supportive, Team-Oriented Culture


What You'll Do

  • Build relationships with new and existing customers.
  • Provider service support to existing policyholders.
  • Sell Auto, Home, Renters, and other State Farm policies.
  • Follow up with prospects and existing customers to build long-term relationships.
  • Deliver outstanding customer service while helping grow a successful local agency.


What We're Looking For...

Required

  • Active Property & Casualty Insurance License
  • Life & Health License or ability to obtain after hire
  • Excellent communication and relationship-building skills
  • Strong work ethic and self-motivation
  • Ability to thrive in a goal-oriented sales environment
  • Positive, professional, customer-first attitude

Preferred

  • Previous insurance sales experience


About Diana Barnes State Farm

Since 1987, Diana Barnes has proudly served Huntsville, New Waverly, Willis, Lake Conroe, Montgomery, Spring, Houston, and surrounding communities. Our agency is known for helping customers create personalized insurance plans while providing exceptional service before and after the sale. You'll be joining an experienced team that believes in building lasting customer relationships and supporting one another's success.


Location: Huntsville, TX

Full-Time | In-Office

Applicants must live within a reasonable commuting distance and be able to commute to the office each workday.