ZipRecruiter

Log In

1

Life Insurance Customer Service Jobs in Dallas, TX

Skybridge Resources

Insurance Customer Service

Irving, TX · On-site

$17.60 - $20.80/hr

Customer Service with Insurance Experience SkyBridge Healthcare is currently seeking Customer Service with Insurance experience for a 13-week contract in Irving, TX. SkyBridge Healthcare is a premier ...

Texas Farm Bureau Insurance Companies

Be Seen First

Life Insurance Sales Agent

Mckinney, TX · On-site

$100K - $125K/yr

Previous experience in insurance, customer service, or other related fields * Ability to build rapport with clients * Strong negotiation skills * Excellent written and verbal communication skills

next page

Showing results 1-20

All JobsLife Insurance Customer Service JobsLife Insurance Customer Service Jobs in Dallas, TX

Life Insurance Customer Service information

See Dallas, TX salary details

$9

$18

$26

How much do life insurance customer service jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for life insurance customer service in Dallas, TX is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.67 per hour, depending on experience, location, and employer.

What is a life insurance customer service?

A Life Insurance Customer Service job involves assisting policyholders with inquiries about their life insurance policies, such as billing, coverage details, policy changes, and claims processing. Representatives help customers understand their benefits, update personal information, and resolve any issues they may have. They also provide guidance on policy options and ensure a smooth customer experience. Excellent communication, problem-solving, and empathy are essential for this role.

What are the typical daily responsibilities for a life insurance customer service representative?

Daily tasks for a Life Insurance Customer Service representative often include answering client inquiries about policies, processing policy changes or claims, updating customer information in company systems, and handling billing or payment questions. You may also follow up on outstanding documentation requests and collaborate with underwriters, agents, or other departments to resolve complex cases. The role requires balancing multiple tasks efficiently while maintaining a professional, customer-focused approach. This dynamic environment offers valuable experience that can support career growth within life insurance or related financial services fields.

What are the key skills and qualifications needed to thrive in the life insurance customer service position, and why are they important?

To thrive as a Life Insurance Customer Service representative, you need strong communication skills, attention to detail, and a basic understanding of insurance products, usually supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) systems, policy administration software, and phone/email platforms is often required. Exceptional patience, problem-solving abilities, and empathy set top performers apart. These skills ensure accurate policy handling, excellent customer experiences, and efficient resolution of client issues—critical for building trust in the insurance industry.

What are the most commonly searched types of Life Insurance Customer Service jobs in Dallas, TX?

The most popular types of Life Insurance Customer Service jobs in Dallas, TX are:

What are popular job titles related to Life Insurance Customer Service jobs in Dallas, TX?

For Life Insurance Customer Service jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Life Insurance Customer Service jobs in Dallas, TX look for?

The top searched job categories for Life Insurance Customer Service jobs in Dallas, TX are:

Life Insurance Customer Service jobs near you
Infographic showing various Life Insurance Customer Service job openings in Dallas, TX as of August 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $38,677 per year, or $18.6 per hour.

Insurance Customer Service Representative

Plano, TX • Remote

Allstate Insurance Agency - Kristie Barrett
See more jobs at Allstate Insurance Agency - Kristie Barrettexternal

$17 - $18.50/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 8 days ago

Job description

Benefits:
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Insurance Customer Service Representative
Kristie Barrett Allstate Agency – Full Time

We are looking for an experienced licensed and motivated Insurance Customer Service Representative to join our Allstate agency team! If you’re someone who enjoys helping others, thrives in a fast-paced environment, and is looking for a long-term career with growth potential, we want to hear from you.
Hourly Base Pay + Commission | Average Total Compensation: $40K–$60K+ annually

Benefits
Base salary + uncapped commission
Paid training
Health, Dental, and Vision insurance
Paid time off (PTO) and paid holidays
Growth opportunities within the agency
Responsibilities
Provide excellent customer service to maintain strong client relationships
Handle policy changes, billing inquiries, and customer account updates
Process Evidence of Insurance and policy documents
Assist with cross-selling opportunities and referrals for additional products
Meet individual and agency performance goals
Identify opportunities for financial services and refer to appropriate team members
Requirements
Active Property & Casualty license (required)
Minimum 1 year of Allstate customer service experience (required)
Prior insurance experience required
Strong communication and problem-solving skills
Coachable, dependable, and results-driven
Positive and professional attitude
If you’re ready to grow your career with a supportive and high-performing team, apply today!

This is a remote position.