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Life Insurance Customer Service Jobs in Texas (NOW HIRING)

Skybridge Resources

Insurance Customer Service

Irving, TX · On-site

$17.60 - $20.80/hr

Customer Service with Insurance Experience SkyBridge Healthcare is currently seeking Customer Service with Insurance experience for a 13-week contract in Irving, TX. SkyBridge Healthcare is a premier ...

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Life Insurance Customer Service information

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How much do life insurance customer service jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for life insurance customer service in Texas is $17.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What is a life insurance customer service?

A Life Insurance Customer Service job involves assisting policyholders with inquiries about their life insurance policies, such as billing, coverage details, policy changes, and claims processing. Representatives help customers understand their benefits, update personal information, and resolve any issues they may have. They also provide guidance on policy options and ensure a smooth customer experience. Excellent communication, problem-solving, and empathy are essential for this role.

What are the typical daily responsibilities for a life insurance customer service representative?

Daily tasks for a Life Insurance Customer Service representative often include answering client inquiries about policies, processing policy changes or claims, updating customer information in company systems, and handling billing or payment questions. You may also follow up on outstanding documentation requests and collaborate with underwriters, agents, or other departments to resolve complex cases. The role requires balancing multiple tasks efficiently while maintaining a professional, customer-focused approach. This dynamic environment offers valuable experience that can support career growth within life insurance or related financial services fields.

What are the key skills and qualifications needed to thrive in the life insurance customer service position, and why are they important?

To thrive as a Life Insurance Customer Service representative, you need strong communication skills, attention to detail, and a basic understanding of insurance products, usually supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) systems, policy administration software, and phone/email platforms is often required. Exceptional patience, problem-solving abilities, and empathy set top performers apart. These skills ensure accurate policy handling, excellent customer experiences, and efficient resolution of client issues—critical for building trust in the insurance industry.

What are the most commonly searched types of Life Insurance Customer Service jobs in Texas?

The most popular types of Life Insurance Customer Service jobs in Texas are:

What are popular job titles related to Life Insurance Customer Service jobs in Texas?

For Life Insurance Customer Service jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Life Insurance Customer Service jobs in Texas look for?

The top searched job categories for Life Insurance Customer Service jobs in Texas are:

What cities in Texas are hiring for Life Insurance Customer Service jobs?

Cities in Texas with the most Life Insurance Customer Service job openings:

Life Insurance Customer Service jobs near you
Infographic showing various Life Insurance Customer Service job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,425 per year, or $17.5 per hour.

Insurance Customer Service Representative

Allstate - Crystal Reagan Agency

Spring, TX • On-site

$15 - $18/hr

Full-time

PTO

Re-posted 18 days ago

Job description

Our office is growing and we are looking to bring on a new insurance customer service representative to fit into our close-knit office! As an insurance customer service representative, you will have the chance to learn how to market and tailor our products to the individual customers we serve. You will be responsible for being a point of contact to our customers and ensuring that their needs are taken care of in a timely manner.

To excel in this insurance customer service role, you will need to be energetic, motivated, and ready to let us help you learn the industry and obtain the tools you need to succeed!


Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Evenings Off

Career Growth Opportunities

Weekends Off

Free Coffee

Free Snacks

Bonus Opportunities


Responsibilities
  • Complete Binding Authority (about 40 hours).
  • Past insurance experience is a plus.
  • Must have a friendly voice to assist customers with policy services, identify customer needs, and market appropriate products and services that fit each individual client.
  • Must possess knowledge of computer and telephone systems in order to complete tasks.
  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Maintain a strong work ethic with a total commitment to success each and every day.

Requirements
  • You must have your Texas General Lines P&C license or be willing to obtain a Texas General Lines P&C license.
  • Being people-oriented and self-motivated will greatly impact your overall success in this position.
  • You must be able to communicate effectively and have exceptional written, verbal and listening skills.
  • You must be able to use a computer and telephone system.
  • You must have reliable transportation.