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Life Insurance Customer Service Jobs in Texas (NOW HIRING)

Skybridge Resources

Insurance Customer Service

Irving, TX · On-site

$17.60 - $20.80/hr

Customer Service with Insurance Experience SkyBridge Healthcare is currently seeking Customer Service with Insurance experience for a 13-week contract in Irving, TX. SkyBridge Healthcare is a premier ...

Crouch Staffing Solutions, Inc.

Insurance CSR

Killeen, TX · On-site

$15 - $20/hr

Insurance Customer Service Representative Location: Killeen, TX Area Schedule: Monday-Friday, 8:00 AM - 5:00 PM Pay: $15.00-$20.00/hour (DOE) Position Overview Crouch Staffing is seeking a detail ...

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All JobsLife Insurance Customer Service JobsLife Insurance Customer Service Jobs in Texas

Life Insurance Customer Service information

See Texas salary details

$9

$17

$25

How much do life insurance customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for life insurance customer service in Texas is $17.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities for a life insurance customer service representative?

Daily tasks for a Life Insurance Customer Service representative often include answering client inquiries about policies, processing policy changes or claims, updating customer information in company systems, and handling billing or payment questions. You may also follow up on outstanding documentation requests and collaborate with underwriters, agents, or other departments to resolve complex cases. The role requires balancing multiple tasks efficiently while maintaining a professional, customer-focused approach. This dynamic environment offers valuable experience that can support career growth within life insurance or related financial services fields.

What are the key skills and qualifications needed to thrive in the life insurance customer service position, and why are they important?

To thrive as a Life Insurance Customer Service representative, you need strong communication skills, attention to detail, and a basic understanding of insurance products, usually supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) systems, policy administration software, and phone/email platforms is often required. Exceptional patience, problem-solving abilities, and empathy set top performers apart. These skills ensure accurate policy handling, excellent customer experiences, and efficient resolution of client issues—critical for building trust in the insurance industry.

What is a life insurance customer service?

A Life Insurance Customer Service job involves assisting policyholders with inquiries about their life insurance policies, such as billing, coverage details, policy changes, and claims processing. Representatives help customers understand their benefits, update personal information, and resolve any issues they may have. They also provide guidance on policy options and ensure a smooth customer experience. Excellent communication, problem-solving, and empathy are essential for this role.

What are the most commonly searched types of Life Insurance Customer Service jobs in Texas? The most popular types of Life Insurance Customer Service jobs in Texas are:
What are popular job titles related to Life Insurance Customer Service jobs in Texas? For Life Insurance Customer Service jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Life Insurance Customer Service jobs in Texas look for? The top searched job categories for Life Insurance Customer Service jobs in Texas are:
What cities in Texas are hiring for Life Insurance Customer Service jobs? Cities in Texas with the most Life Insurance Customer Service job openings:
Life Insurance Customer Service jobs near you
Infographic showing various Life Insurance Customer Service job openings in Texas as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,425 per year, or $17.5 per hour.

Insurance Customer Service Leader

Tibbs Insurance Agency

Spring, TX • On-site

$25 - $40/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 21 days ago

Job description

Tibbs Insurance Agency opened in 2015 and has grown into a high-performing office built on positivity, teamwork, and purpose. We believe in bringing positive energy to work each day and leaving negativity at the door. Our leadership structure exists to support team members, and every team members voice matters. We operate at a high level, stay consistent, and pursue goals together while maintaining a supportive, drama-free culture that people genuinely enjoy being part of. Employees love our caring leadership, family-like atmosphere, and genuine coaching that helps them improve and succeed.

We are seeking an experienced Insurance Customer Service Leader to help with leading our customer service department, as well as service and retain our growing client base. This role is ideal for someone who has great leadership skills, thrives in a positive, team-driven environment and wants to contribute to a culture built on growth. .

  • Base hourly pay of $25 to $40 based on experience
  • Paid time off
  • Health, dental, and vision insurance
  • Cancer policy coverage
  • Hands-on training
  • Professional, supportive team environment

If you want to be part of a positive agency where your voice matters, apply today!


Benefits

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Life Insurance

Hands on Training

Cancer Policy Coverage


Responsibilities
  • Service and manage existing policies
  • Identify cross-sell opportunities
  • Maintain regular client contact to drive retention
  • Review policies and recommend additional coverage
  • Support overall customer satisfaction and account management

Requirements
  • Active insurance license
  • 3 to 5 years of relevant experience
  • Self-motivated, reliable, and professional
  • Strong multitasking skills in a fast-paced setting
  • Quick learner with a team-oriented mindset