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Life Insurance Customer Service Jobs (NOW HIRING)

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Life Insurance Customer Service information

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How much do life insurance customer service jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for life insurance customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

In life insurance customer service, high earnings of $10,000 or more per month are uncommon without extensive experience, sales skills, or management responsibilities. Typically, such income levels are achieved through commission-based roles, leadership positions, or entrepreneurial ventures rather than entry-level customer service jobs. Most customer service roles in the industry offer salaries below this threshold without additional incentives or advanced certifications.

What are the typical daily responsibilities for a Life Insurance Customer Service representative?

Daily tasks for a Life Insurance Customer Service representative often include answering client inquiries about policies, processing policy changes or claims, updating customer information in company systems, and handling billing or payment questions. You may also follow up on outstanding documentation requests and collaborate with underwriters, agents, or other departments to resolve complex cases. The role requires balancing multiple tasks efficiently while maintaining a professional, customer-focused approach. This dynamic environment offers valuable experience that can support career growth within life insurance or related financial services fields.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized consultants, surgeons, corporate executives, or successful entrepreneurs. These positions often require advanced skills, significant experience, or ownership of a business, and may involve irregular or performance-based compensation structures.

What are the key skills and qualifications needed to thrive in the Life Insurance Customer Service position, and why are they important?

To thrive as a Life Insurance Customer Service representative, you need strong communication skills, attention to detail, and a basic understanding of insurance products, usually supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) systems, policy administration software, and phone/email platforms is often required. Exceptional patience, problem-solving abilities, and empathy set top performers apart. These skills ensure accurate policy handling, excellent customer experiences, and efficient resolution of client issues—critical for building trust in the insurance industry.

Is it hard to make money as a life insurance agent?

Making money as a life insurance customer service representative typically depends on sales performance, commissions, and experience. While the role may involve sales skills and client interaction, earning potential varies widely and often increases with experience and a strong client base.

What is the highest paid customer service job?

In customer service roles, senior management positions such as Customer Service Directors or Customer Experience Managers tend to have the highest salaries, often exceeding $80,000 annually. Specialized roles in technical support or sales within customer service can also command higher pay, especially with industry experience and relevant certifications.

What is a Life Insurance Customer Service job?

A Life Insurance Customer Service job involves assisting policyholders with inquiries about their life insurance policies, such as billing, coverage details, policy changes, and claims processing. Representatives help customers understand their benefits, update personal information, and resolve any issues they may have. They also provide guidance on policy options and ensure a smooth customer experience. Excellent communication, problem-solving, and empathy are essential for this role.

More about Life Insurance Customer Service jobs
What cities are hiring for Life Insurance Customer Service jobs? Cities with the most Life Insurance Customer Service job openings:
What are the most commonly searched types of Life Insurance Customer Service jobs? The most popular types of Life Insurance Customer Service jobs are:
What states have the most Life Insurance Customer Service jobs? States with the most job openings for Life Insurance Customer Service jobs include:
Infographic showing various Life Insurance Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Licensed Insurance Customer Service

Licensed Insurance Customer Service

StaffMyAgency LLC

Tulsa, OK • On-site

$40K - $60K/yr

Full-time

Medical, Life

Posted 16 days ago


Job description

Position Overview
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required.
We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role:
1. Must have an active Property and Casualty insurance license.
2. Must be able to make the commute to our agency location in Tulsa, OK. This is an in-office position.
Responsibilities include but not limited to:
  • Establish customer relationships and follow up with customers, as needed
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Use a customer-focused, needs-based review process to educate customers about insurance options
  • Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
  • Base Salary
  • Competitive pay structure
  • Career growth opportunities
  • $500 referral bonus *
Requirements
  • Property & Casualty license (required)
  • Life and Health license (required)
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Provide timely and thorough activity reports to agent
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.