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Life Insurance Customer Service Jobs in Georgia (NOW HIRING)

WoodmenLife

Life Insurance Agent

Dawsonville, GA · On-site

They are responsible for growing our customer base, providing stellar customer service and serving the communities where they live and work. Core Responsibilities • Sell life insurance and ...

The Menk Agency

Life Insurance Agent

Augusta, GA · On-site +1

$70K - $120K/yr

Description The Menk Agency is looking for a passionate Entry-Level and Advanced Life Insurance ... Provide exceptional customer service and support throughout the insurance process * Stay updated on ...

Kimbrell Agency

Life Insurance Agent

Douglasville, GA · Remote

$50K - $100K/yr

Previous experience in sales, customer service, or a related field is a plus. Familiarity with CRM ... This role does require a Life and Health Insurance License, but don't worry--we'll help you obtain ...

Kimbrell Agency

Life Insurance Agent

Marietta, GA · Remote

$50K - $100K/yr

Previous experience in sales, customer service, or a related field is a plus. Familiarity with CRM ... This role does require a Life and Health Insurance License, but don't worry--we'll help you obtain ...

Kimbrell Agency

Life Insurance Agent

Cumming, GA · On-site

$50K - $100K/yr

Previous experience in sales, customer service, or a related field is a plus. Familiarity with CRM ... This role does require a Life and Health Insurance License, but don't worry-we'll help you obtain ...

Kimbrell Agency

Life Insurance Agent

Augusta, GA · Remote

$50K - $100K/yr

Previous experience in sales, customer service, or a related field is a plus. Familiarity with CRM ... This role does require a Life and Health Insurance License, but don't worry--we'll help you obtain ...

Kimbrell Agency

Life Insurance Agent

Alpharetta, GA · Remote

$50K - $100K/yr

Previous experience in sales, customer service, or a related field is a plus. Familiarity with CRM ... This role does require a Life and Health Insurance License, but don't worry--we'll help you obtain ...

Kimbrell Agency

Life Insurance Agent

Douglasville, GA · On-site

$50K - $100K/yr

Previous experience in sales, customer service, or a related field is a plus. Familiarity with CRM ... This role does require a Life and Health Insurance License, but don't worry-we'll help you obtain ...

Kimbrell Agency

Life Insurance Agent

Atlanta, GA · On-site

$50K - $100K/yr

Previous experience in sales, customer service, or a related field is a plus. Familiarity with CRM ... This role does require a Life and Health Insurance License, but don't worry-we'll help you obtain ...

Kimbrell Agency

Life Insurance Agent

Marietta, GA · On-site

$50K - $100K/yr

Previous experience in sales, customer service, or a related field is a plus. Familiarity with CRM ... This role does require a Life and Health Insurance License, but don't worry-we'll help you obtain ...

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Showing results 21-40

All JobsLife Insurance Customer Service JobsLife Insurance Customer Service Jobs in Georgia

Life Insurance Customer Service information

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How much do life insurance customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for life insurance customer service in Georgia is $15.87, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $17.64 per hour, depending on experience, location, and employer.

What is a life insurance customer service?

A Life Insurance Customer Service job involves assisting policyholders with inquiries about their life insurance policies, such as billing, coverage details, policy changes, and claims processing. Representatives help customers understand their benefits, update personal information, and resolve any issues they may have. They also provide guidance on policy options and ensure a smooth customer experience. Excellent communication, problem-solving, and empathy are essential for this role.

What are the typical daily responsibilities for a life insurance customer service representative?

Daily tasks for a Life Insurance Customer Service representative often include answering client inquiries about policies, processing policy changes or claims, updating customer information in company systems, and handling billing or payment questions. You may also follow up on outstanding documentation requests and collaborate with underwriters, agents, or other departments to resolve complex cases. The role requires balancing multiple tasks efficiently while maintaining a professional, customer-focused approach. This dynamic environment offers valuable experience that can support career growth within life insurance or related financial services fields.

What are the key skills and qualifications needed to thrive in the life insurance customer service position, and why are they important?

To thrive as a Life Insurance Customer Service representative, you need strong communication skills, attention to detail, and a basic understanding of insurance products, usually supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) systems, policy administration software, and phone/email platforms is often required. Exceptional patience, problem-solving abilities, and empathy set top performers apart. These skills ensure accurate policy handling, excellent customer experiences, and efficient resolution of client issues—critical for building trust in the insurance industry.

What are the most commonly searched types of Life Insurance Customer Service jobs in Georgia?

The most popular types of Life Insurance Customer Service jobs in Georgia are:

What are popular job titles related to Life Insurance Customer Service jobs in Georgia?

For Life Insurance Customer Service jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Life Insurance Customer Service jobs in Georgia look for?

The top searched job categories for Life Insurance Customer Service jobs in Georgia are:

Life Insurance Customer Service jobs near you
Infographic showing various Life Insurance Customer Service job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,013 per year, or $15.9 per hour.

Licensed Insurance Customer Service

StaffMyAgency LLC

Suwanee, GA • On-site

$48K - $70K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 26 days ago

Key responsibilities

  • Establish customer relationships and follow up with customers as needed.

  • Provide prompt, accurate, and friendly customer service regarding insurance inquiries, policy changes, claims, and billing.

  • Use a needs-based review process to educate customers about insurance options.

Job description

Position Overview
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required.
We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role:
1. Must have an active Property and Casualty insurance license.
2. Must be able to make the commute to our agency location in Suwanee, GA. This is an in-office position.
Responsibilities include but not limited to:
  • Establish customer relationships and follow up with customers, as needed
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Use a customer-focused, needs-based review process to educate customers about insurance options
  • Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
  • Base Salary $37,500 - $50,000 depending on licensing and experience
  • Bonus and uncapped Commissions
  • Paid Time Off (vacation and personal/sick days)
  • Paid Travel benefits
  • Medical, Dental, Vision
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office
Requirements
  • Property & Casualty license (required)
  • Life and Health license (required)
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Provide timely and thorough activity reports to agent
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. The pay range includes BASE + UNCAPPED MINIMUM COMMISSIONS
Disclosure
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
We are an Equal Opportunity Employer and encourage applications from individuals of all backgrounds and experience levels.

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