Client Success Manager (2282)
Houston, TX · On-site
Technical Client Success Manager Aldridge is a forward-thinking organization dedicated to delivering innovative technology solutions and exceptional service to our clients. We are looking for a ...
Client Success Manager (2282)
Houston, TX · On-site
Technical Client Success Manager Aldridge is a forward-thinking organization dedicated to delivering innovative technology solutions and exceptional service to our clients. We are looking for a ...
Client Success Manager
Haslet, TX · On-site
The Role The Client Success Manager (CSM) serves as the strategic partner and primary point of ... Health Insurance Nimble provides medical, dental, and vision insurance through several premier ...
Client Success Manager
Haslet, TX · On-site
The Role The Client Success Manager (CSM) serves as the strategic partner and primary point of ... Health Insurance Nimble provides medical, dental, and vision insurance through several premier ...
Technical Client Success Manager Aldridge is a forward-thinking organization dedicated to delivering innovative technology solutions and exceptional service to our clients. We are looking for a ...
Technical Client Success Manager Aldridge is a forward-thinking organization dedicated to delivering innovative technology solutions and exceptional service to our clients. We are looking for a ...
Technical Client Success Manager Aldridge is a forward-thinking organization dedicated to delivering innovative technology solutions and exceptional service to our clients. We are looking for a ...
Technical Client Success Manager Aldridge is a forward-thinking organization dedicated to delivering innovative technology solutions and exceptional service to our clients. We are looking for a ...
Client Success Manager
Irving, TX · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...
Client Success Manager
Irving, TX · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...
Be Seen First
Client Success Manager
Austin, TX · On-site
$60K - $65K/yr
As part of our growth and expansion, we have an immediate opening for a self-starter with a great attitude as a Client Success Manager (CSM). This position is responsible for providing technology ...
Quick apply
Be Seen First
Client Success Manager
Austin, TX · On-site
$60K - $65K/yr
As part of our growth and expansion, we have an immediate opening for a self-starter with a great attitude as a Client Success Manager (CSM). This position is responsible for providing technology ...
Client Success Manager
Irving, TX · On-site
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...
Client Success Manager
Irving, TX · On-site
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...
Client Success Manager
Irving, TX · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...
Client Success Manager
Irving, TX · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...
Client Success Manager
Haslet, TX · On-site
The Role The Client Success Manager (CSM) serves as the strategic partner and primary point of ... Health Insurance Nimble provides medical, dental, and vision insurance through several premier ...
Client Success Manager
Haslet, TX · On-site
The Role The Client Success Manager (CSM) serves as the strategic partner and primary point of ... Health Insurance Nimble provides medical, dental, and vision insurance through several premier ...
Client Success Manager
Irving, TX · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...
Client Success Manager
Irving, TX · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...
Client Success Manager
Irving, TX · On-site
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...
Client Success Manager
Irving, TX · On-site
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...
Client Success Manager
Irving, TX · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...
Client Success Manager
Irving, TX · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...
What We Are Looking For The Sr. Client Success Manager has exceptional experience working in K-12 education with an emphasize on connecting and managing relationships with senior district and campus ...
What We Are Looking For The Sr. Client Success Manager has exceptional experience working in K-12 education with an emphasize on connecting and managing relationships with senior district and campus ...
Client Success Manager
Irving, TX · On-site
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...
Client Success Manager
Irving, TX · On-site
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...
Client Success Manager
Houston, TX · On-site
$60K/yr
Description Advocates Real Estate Group is hiring our Success Champion. We are a high-producing ... You take ownership of the experience every client has with this team, and you take it personally ...
Client Success Manager
Houston, TX · On-site
$60K/yr
Description Advocates Real Estate Group is hiring our Success Champion. We are a high-producing ... You take ownership of the experience every client has with this team, and you take it personally ...
Client Success Manager
Irving, TX · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...
Client Success Manager
Irving, TX · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...
Client Success Manager
Irving, TX · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...
Client Success Manager
Irving, TX · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...
Client Success Manager
Irving, TX · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...
Client Success Manager
Irving, TX · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...
Client Success Manager
Irving, TX · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...
Client Success Manager
Irving, TX · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...
Advocates Real Estate Group is hiring our Success Champion. We are a high-producing boutique real ... You take ownership of the experience every client has with this team, and you take it personally ...
Quick apply
Advocates Real Estate Group is hiring our Success Champion. We are a high-producing boutique real ... You take ownership of the experience every client has with this team, and you take it personally ...
Insurance Client Success Manager information
What is the difference between Insurance Client Success Manager vs Insurance Account Executive?
| Aspect | Insurance Client Success Manager | Insurance Account Executive |
|---|---|---|
| Primary Focus | Ensuring client satisfaction, retention, and ongoing support | Acquiring new clients and managing sales processes |
| Work Environment | Customer service, account management, client communication | Sales, prospecting, client meetings |
| Required Credentials | Insurance licenses, customer service skills, industry knowledge | Insurance licenses, sales skills, industry knowledge |
| Employer & Industry Usage | Insurance companies, brokerages, agencies | Insurance agencies, brokerages, carriers |
While both roles require insurance licenses and industry knowledge, the Insurance Client Success Manager focuses on maintaining client relationships and ensuring satisfaction, whereas the Insurance Account Executive emphasizes acquiring new clients and driving sales. Understanding these differences helps job seekers target the right roles in the insurance industry.
What are Insurance Client Success Managers?
Insurance Client Success Managers are professionals who act as the main point of contact between insurance companies and their clients. They ensure clients have a positive experience by addressing their needs, resolving issues, and helping clients understand their insurance products and services. Their responsibilities often include onboarding new clients, managing renewals, and identifying opportunities to upsell or cross-sell additional products. They play a critical role in maintaining client satisfaction and retention for insurance agencies.
What are the key skills and qualifications needed to thrive as an Insurance Client Success Manager, and why are they important?
To thrive as an Insurance Client Success Manager, you need a solid understanding of insurance products, client relationship management, and often a bachelor's degree in business or a related field. Familiarity with CRM software, policy management systems, and possibly insurance licensing are typically required. Exceptional communication, problem-solving, and empathy help build strong client relationships and resolve issues proactively. These skills ensure client retention, satisfaction, and effective delivery of insurance solutions in a competitive market.
How does an Insurance Client Success Manager typically collaborate with other departments to support client needs?
Insurance Client Success Managers work closely with teams such as underwriting, claims, and sales to ensure clients receive comprehensive and timely support. They often act as a liaison, communicating client feedback and requirements to relevant departments, and coordinating efforts to resolve issues or implement new services. This collaborative approach helps build strong client relationships and ensures that client concerns are addressed promptly, contributing to high satisfaction and retention rates.
What are popular job titles related to Insurance Client Success Manager jobs in Texas? For Insurance Client Success Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Insurance Client Success Manager jobs in Texas look for? The top searched job categories for Insurance Client Success Manager jobs in Texas are:
What cities in Texas are hiring for Insurance Client Success Manager jobs? Cities in Texas with the most Insurance Client Success Manager job openings:
Other
Medical, Retirement, PTO
Posted 20 days ago
Job description
Who We Are
Aldridge is a leading Managed Service Provider (MSP) offering scalable IT and cybersecurity solutions to fast-growing, small to mid-market businesses in the US. Founded in 1984, this private equity-backed company is a technology management consulting, and outsourcing firm that provides best-fit solutions through a tailored approach and local relationships. With offices in Houston, Dallas, Fort Worth, San Antonio, and Seattle, the company's unwavering dedication, superior technical expertise, and keen understanding of business processes have transformed it into a trusted partner for its clients. With a strong reputation for delivering high-quality services, Aldridge is committed to helping its clients optimize their technology infrastructure and achieve their business goals.
Technical Client Success Manager
Aldridge is a forward-thinking organization dedicated to delivering innovative technology solutions and exceptional service to our clients. We are looking for a highly motivated and driven Technical Client Success Manager to join our team. This position offers the opportunity to work alongside a dynamic team of professionals, enhance your technical and customer service skills, and make a significant impact on client success. You will be responsible for addressing client concerns, troubleshooting technical issues, and collaborating with senior team members to implement solutions that drive client satisfaction. With exposure to cutting-edge technologies and client-facing interactions, this role provides ample opportunities for growth and professional development.
Position Overview:
The Client Success Manager (CSM) acts as the operational and consultative bridge between the technical execution team and executive client sponsors. You'll manage recurring account activities, facilitate Business Reviews (BRs), support roadmap alignment efforts, and guide the early phases of strategic IT planning. This mid-level role owns the health of client relationships across a select portfolio, ensuring proactive communication, performance visibility, and a partnership aligned with Aldridge's service catalog.
The CSM should bring both organizational skill and a consultative mindset-able to distill client feedback into tangible next steps and route opportunities or alerts to the appropriate internal teams in a timely manner.
Key Responisibilities:
Client Relationship Management
Meeting Ownership & Delivery
Roadmapping & Upsell Participation
Internal Collaboration
Qualifications:
Hybrid work schedule
Aldridge Core Values:
Benefits:
Aldridge is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, gender, age, veteran status, or any other basis covered by appropriate law. We celebrate diversity and are committed to creating an inclusive environment for all our employees. All employment is based on qualifications, merit, and business needs
Aldridge is a leading Managed Service Provider (MSP) offering scalable IT and cybersecurity solutions to fast-growing, small to mid-market businesses in the US. Founded in 1984, this private equity-backed company is a technology management consulting, and outsourcing firm that provides best-fit solutions through a tailored approach and local relationships. With offices in Houston, Dallas, Fort Worth, San Antonio, and Seattle, the company's unwavering dedication, superior technical expertise, and keen understanding of business processes have transformed it into a trusted partner for its clients. With a strong reputation for delivering high-quality services, Aldridge is committed to helping its clients optimize their technology infrastructure and achieve their business goals.
Technical Client Success Manager
Aldridge is a forward-thinking organization dedicated to delivering innovative technology solutions and exceptional service to our clients. We are looking for a highly motivated and driven Technical Client Success Manager to join our team. This position offers the opportunity to work alongside a dynamic team of professionals, enhance your technical and customer service skills, and make a significant impact on client success. You will be responsible for addressing client concerns, troubleshooting technical issues, and collaborating with senior team members to implement solutions that drive client satisfaction. With exposure to cutting-edge technologies and client-facing interactions, this role provides ample opportunities for growth and professional development.
Position Overview:
The Client Success Manager (CSM) acts as the operational and consultative bridge between the technical execution team and executive client sponsors. You'll manage recurring account activities, facilitate Business Reviews (BRs), support roadmap alignment efforts, and guide the early phases of strategic IT planning. This mid-level role owns the health of client relationships across a select portfolio, ensuring proactive communication, performance visibility, and a partnership aligned with Aldridge's service catalog.
The CSM should bring both organizational skill and a consultative mindset-able to distill client feedback into tangible next steps and route opportunities or alerts to the appropriate internal teams in a timely manner.
Key Responisibilities:
Client Relationship Management
- Serve as primary liaison for assigned client accounts, ensuring timely communication of updates, risks, or opportunities.
- Monitor account health through touchpoints and internal reporting tools.
- Coordinate lifecycle of service requests that require staff coordination, escalation, or approvals.
Meeting Ownership & Delivery
- Prepare, schedule, and lead regular Update and Planning Meetings and contribute to business reviews (BRs).
- Present clients with trend analysis, ticket summaries, feedback loops, and aligned recommendations in collaboration with vCIOs.
Roadmapping & Upsell Participation
- Begin translating client needs into roadmap opportunities with guidance from Client Success Executives.
- Surface recurring or project-based needs that align with the Aldridge solution portfolio.
- Track solution engagements and internal delivery progress to maintain aligned communication with clients.
Internal Collaboration
- Ensure documentation in CRM and roadmap tools remains current.
- Align with service desk, projects, procurement, and back-office teams for timely execution of roadmap items.
- Participate in internal planning cadences and client strategy team forecasting updates.
Qualifications:
- 3-5+ years of experience in IT, preferably in a Managed Services environment.
- Familiarity with IT infrastructure concepts (cloud, servers, backup, networking).
- Strong organizational skills, with ability to manage multiple accounts across various stages.
- Strong organizational skills, with ability to manage multiple accounts across various stages.
- Meeting Ownership & Delivery
- Prepare, schedule, and lead regular Update and Planning Meetings and contribute to business reviews (BRs).
- Present clients with trend analysis, ticket summaries, feedback loops, and aligned recommendations
- Roadmapping & Upsell Participation
- Begin translating client needs into roadmap opportunities
- Surface recurring or project-based needs that align with the Aldridge solution portfolio.
Hybrid work schedule
- Optional work from home days are Mondays and Fridays
- Required in-office days are Tuesdays, Wednesdays and Thursdays
- Travel will be required up to 20%
Aldridge Core Values:
- Build Trust - We continuously earn the trust of our partners through genuine, transparent communication, and unflinching accountability.
- Take Swift, Meaningful Action - When every second matters, we drill to the core question and act decisively.
- Create Best-Fit Solutions - More is not better - We create the most value for the least added overhead and complexity.
- Evolve & Improve - We know the power of a growth mindset. We do not let fear of failure stop us from finding new, and better ways to do things.
Benefits:
- Competitive Salary and Incentive Plan
- Generous Employer Contribution to Health Benefits Package
- 401(k) Matching
- 4 Weeks Paid Time Off per year, plus additional days for community service
- Ongoing Training and Professional Development Opportunities
- Free Snacks and Beverages!
Aldridge is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, gender, age, veteran status, or any other basis covered by appropriate law. We celebrate diversity and are committed to creating an inclusive environment for all our employees. All employment is based on qualifications, merit, and business needs
About Aldridge Electric
Sourced by ZipRecruiter
Industry
Construction
Company size
501 - 1,000 Employees
Headquarters location
Libertyville, IL, US
Year founded
1952