ZipRecruiter

Log In

1

Success Manager Jobs in Atlanta, GA (NOW HIRING)

ClickDimensions

Success Manager

Peachtree City, GA · On-site

The Customer Success Manager will be responsible for the retention, adoption, expansion and ongoing usage of ClickDimensions products throughout the customer lifecycle and into renewal. Additionally ...

ClickDimensions

Success Manager

Atlanta, GA · Remote

The Customer Success Manager will be responsible for the retention, adoption, expansion and ongoing usage of ClickDimensions products throughout the customer lifecycle and into renewal. Additionally ...

Valsoft Services

Customer Success Manager

Duluth, GA · On-site

The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.

Evident.io

Customer Success Manager

Atlanta, GA · On-site

Customer Success Manager The world's largest organizations rely on Evident to help them protect their business and brand from third-party risk. Our game-changing technology - which enables the secure ...

Tractian

Customer Success Manager

Atlanta, GA · On-site

Customer Success Manager The Customer team is the cornerstone of renewals and expansion at Tractian, driving lifetime value, retention, and growth within our global customer base. By deepening ...

TRACTIAN

Customer Success Manager

Atlanta, GA · On-site

Customer Success Manager The Customer team is the cornerstone of renewals and expansion at Tractian, driving lifetime value, retention, and growth within our global customer base. By deepening ...

Genlogs

Customer Success Manager

Atlanta, GA · On-site

Customer Success Manager GenLogs is a hardware, software, and data company building the next generation of Truck Intelligence™. Our mission is to build unbreakable supply chains in order to make ...

Protomiq LLC

Customer Success Manager

Atlanta, GA · On-site

$65K - $75K/yr

We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS space. Our ideal candidate is passionate about building strategic customer relationships, maximizing ...

next page

Showing results 1-20

All JobsSuccess JobsSuccess Manager JobsSuccess Manager Jobs in Atlanta, GA

Success Manager information

See Atlanta, GA salary details

$31.3K

$79.9K

$134.6K

How much do success manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for success manager in Atlanta, GA is $79,879.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,200.00 and $95,200.00 per year, depending on experience, location, and employer.

How does a success manager typically collaborate with cross-functional teams to support client outcomes?

Success Managers regularly work with departments like Sales, Product, and Support to ensure clients achieve their desired outcomes with the company's products or services. This often involves coordinating onboarding processes, communicating client feedback to product teams, and working alongside support to resolve any issues that arise. Effective collaboration helps build lasting client relationships and drives continuous improvement. Success Managers also participate in regular meetings with these teams to align on goals and share insights, making teamwork a core part of the role.

What does a success manager do?

A success manager, often called a customer success manager, is responsible for building strong relationships with clients, ensuring they achieve their desired outcomes with a company's products or services. They monitor client satisfaction, provide support, and collaborate with sales and technical teams to promote retention and growth, often using tools like CRM software. Success managers typically require strong communication skills and industry knowledge to effectively address client needs and improve overall experience.

What are the key skills and qualifications needed to thrive as a success manager?

To thrive as a Success Manager, you need strong relationship management, customer service acumen, and a solid understanding of the product or service, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools, and project management systems is typically required. Outstanding communication, problem-solving, and proactive listening skills help you build trust and anticipate client needs. These abilities are crucial for ensuring client satisfaction, driving retention, and fostering long-term business growth.

What is a success manager?

Success Managers, often called Customer Success Managers (CSMs), are professionals who work to ensure that customers achieve their desired outcomes when using a company's products or services. They build strong relationships with clients, provide onboarding and training, and act as the main point of contact for resolving issues and gathering feedback. Success Managers also help identify opportunities for customers to gain more value and may work with sales or support teams to improve the overall customer experience. Their main goal is to drive customer satisfaction, retention, and long-term loyalty.
What are popular job titles related to Success Manager jobs in Atlanta, GA? For Success Manager jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Success Manager jobs in Atlanta, GA look for? The top searched job categories for Success Manager jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Success Manager jobs? Cities near Atlanta, GA with the most Success Manager job openings:
Success Manager jobs near you
Infographic showing various Success Manager job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $79,879 per year, or $38.4 per hour.

Success Manager

ClickDimensions

Peachtree City, GA • On-site

Full-time

Re-posted 2 days ago

Job description

Job Summary:
The Customer Success Manager will be responsible for the retention, adoption, expansion and ongoing usage of ClickDimensions products throughout the customer lifecycle and into renewal. Additionally, this role is responsible for the proactive monitoring of assigned accounts, success of the relationship, and charged with reducing churn for the business. The CSM will seek to understand and align client goals with the ClickDimensions solution creating client advocates and helping drive business outcomes through continually unlocking the value of our product offering. ClickDimensions CSMs are the our clients strategic advisors, who think about alternative outcomes to help solve problems and advise on solutions to deliver value.
Job Description:
Success Manager
WHO WE ARE
Are you passionate about marketing, technology and helping businesses connect with the right people at the right time? As The Marketing Cloud for Microsoft Dynamics™, ClickDimensions exists to make revenue technology simple, affordable and accessible so every company can drive growth through better customer engagement.
We believe that growth creates opportunity for the individuals, companies and communities we serve.
WHAT WE ARE LOOKING FOR
It's an exciting time for the Customer Success organization as we enter a new chapter of our company's evolution. The opportunity for career growth, genuine personal impact and being a master of your own professional destiny awaits the right candidate. If you're hungry for a role and organization that allows you to bring your whole self to work, rewards initiative and has a bias for action - we may be for you.
The Customer Success Manager will be responsible for the retention, adoption, expansion and ongoing usage of ClickDimensions products throughout the customer lifecycle and into renewal. Additionally, this role is responsible for the proactive monitoring of assigned accounts, success of the relationship, and charged with reducing churn for the business. The CSM will seek to understand and align client goals with the ClickDimensions solution creating client advocates and helping drive business outcomes through continually unlocking the value of our product offering. ClickDimensions CSMs are the our clients strategic advisors, who think about alternative outcomes to help solve problems and advise on solutions to deliver value.
YOUR DAY TO DAY
  • Responsible for helping define the content and processes for Customer Success now and through future growth
  • Partner with an Onboarding Specialist to ensure a smooth handoff of the client through the initial setup of ClickDimensions
  • Serve as the marketing automation and best practices consultant for new customers by guiding them through ClickDimensions Success Planning with the goal of understanding their goals and helping them successfully align ClickDimensions with their goals
  • Define and agree upon customer success with customer
  • Proactively monitor client accounts based on their defined success plans and provide guidance/advice based on marketing best-practices as needed
  • Prepare and conduct regular success checkpoints and QBRs (quarterly business reviews) with key client contacts to ensure adoption of and success with ClickDimensions, provide recommendations for improvement, as well as continued re-alignment of customer goals
  • Actively manage a book of customers efficiently, remaining organized and prioritizing customer escalations appropriately
  • Responsible for identifying at-risk accounts and implementing effective response actions to ensure customer success, satisfaction retention with ClickDimensions
  • Communicate with account management throughout the customer lifecycle to identify areas of cross-"tell" and upsell and with the objective of minimizing customer churn
  • Serve as a strategic advisor to ClickDimensions clients

WHAT YOU BRING TO CLICKDIMENSIONS
  • 2+ years marketing automation experience AND/OR
  • 2+ years account management or other client-facing experience
  • Clear understanding of marketing, sales processes and best practices (or equivalent)
  • Ability to lead, own, and manage processes as well as client relationships
  • Comfortable presenting and running online customer meetings to all levels of an organization
  • Strong aptitude for self-directed work
  • Able to analyze, interpret, and leverage data in business recommendations
  • Excellent written and verbal communication skills
  • Ability to build trusted relationships
  • Bachelor's Degree in a relevant field of study strongly preferred.
  • Client-side marketing experience a plus

ClickDimensions is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. ClickDimensions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at ClickDimensions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. ClickDimensions will not tolerate discrimination or harassment based on any of these characteristics.
Worker Type:
Regular
Number of Openings Available:
1

Apply