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Success Jobs in Illinois (NOW HIRING)

Academic Success Coach

Chicago, IL · On-site

$47K/yr

  • Medical

  • Dental

  • Life

Job Summary The Academic Success Coach provides holistic support to undergraduate students from their freshman year through graduation. This is a grant-funded position for two years , dedicated to ...

Director, Customer Success

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Director, Customer Success - Corporate Segment Reports To: Sr Vice President, Customer Enablement and Success Location: Chicago, IL Job Overview The Director, Customer Success - Corporate Segment is ...

Director, Customer Success

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Director, Customer Success - Corporate Segment Reports To:Sr Vice President, Customer Enablement and Success Location:Chicago, IL Job Overview The Director, Customer Success - Corporate Segment is ...

Director, Customer Success

Chicago, IL

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Director, Customer Success - Corporate Segment Reports To: Sr Vice President, Customer Enablement and Success Location: Chicago, IL Job Overview The Director, Customer Success - Corporate Segment is ...

Director, Customer Success

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Director, Customer Success - Corporate Segment Reports To: Sr Vice President, Customer Enablement and Success Location: Chicago, IL Job Overview The Director, Customer Success - Corporate Segment is ...

Customer Success Manager

Chicago, IL · On-site +1

  • Medical

  • Dental

  • Vision

  • PTO

Customer Success at Privy is about helping ecommerce brands unlock growth. We partner with thousands of merchants to maximize the value they get from email, SMS, and onsite experiences through ...

We are looking for a solutions-oriented Customer Success Manager to join our team. You'll be the voice and main point of continuous value for our customers. You'll proactively engage users to ...

Customer Success Representative* We're looking for a Customer Success Representative to build strong relationships with our digital customers, drive product adoption, and support renewal and growth.

Customer Success Representative* We're looking for a Customer Success Representative to build strong relationships with our digital customers, drive product adoption, and support renewal and growth.

Customer Success Manager Letter AI is the world's first unified revenue acceleration platform powered natively by generative AI. Our platform empowers sales teams at customers like Lenovo and ...

Client Success Manager

Evanston, IL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Client Success Manager at ProPay HR, you play a critical role in the continued growth of our Business by ensuring the success and satisfaction of our clients. We support clients with critical ...

Customer Success Manager

Chicago, IL · On-site

$75K - $100K/yr

  • Medical

  • Dental

  • Vision

  • PTO

As a Customer Success Manager (CSM) at Renterra, you will own the customer journey from pre-onboarding through long-term success. Your primary responsibility is to get customers up and running ...

Student Success Coach

Wheeling, IL · On-site

  • Medical

  • Retirement

  • PTO

Student Success Coach ID 2026-1817 Job Locations US-IL-Wheeling Category Undergraduate College Position Type Staff (Full-Time) Overview Who We Are: For 140 years, National Louis University has been ...

Customer Success Manager

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for a Customer Success Manager to manage and grow relationships with a portfolio of industrial OEM customers. In this role, you will act as a trusted advisor, partnering with key ...

Customer Success Manager Location: Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success ...

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

Customer Success Manager

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • PTO

As a Customer Success Manager (CSM) at Renterra, you will own the customer journey from pre-onboarding through long-term success. Your primary responsibility is to get customers up and running ...

Customer Success Manager

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • PTO

Customer Success Manager (CSM) As a Customer Success Manager (CSM) at Renterra, you will own the customer journey from pre-onboarding through long-term success. Your primary responsibility is to get ...

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Showing results 1-20

Success information

See Illinois salary details

$9

$22

$39

How much do success jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for success in Illinois is $22.80, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $25.53 per hour, depending on experience, location, and employer.

What is a success manager?

Success Managers, often called Customer Success Managers (CSMs), are professionals responsible for building strong relationships with clients and ensuring they achieve their desired outcomes using a company's products or services. They act as the main point of contact after a sale, guiding customers through onboarding, training, and ongoing support. Success Managers focus on customer satisfaction, retention, and helping clients maximize value, which in turn supports business growth. Their role often involves proactive communication, problem-solving, and collaborating with other internal teams to address customer needs.

What are some common challenges faced by customer success managers and how can they be addressed?

Customer Success Managers often face the challenge of balancing the needs of their clients with the goals of their company. Managing multiple accounts, each with unique requirements, can be demanding, especially when trying to ensure high customer satisfaction and retention rates. Effective time management, proactive communication, and leveraging customer data analytics are key strategies to overcome these challenges. Additionally, collaborating closely with sales, support, and product teams helps ensure client feedback is heard and acted upon, leading to better outcomes for all parties involved.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship management skills, a deep understanding of your company's products or services, and typically a bachelor's degree in business or a related field. Experience with CRM platforms like Salesforce, customer engagement tools, and data analysis systems is highly valued. Exceptional communication, problem-solving, and empathy are crucial soft skills for building trust and resolving client issues effectively. These skills ensure customers achieve their goals, which drives satisfaction, retention, and overall business growth.

What is the difference between Success vs Project Coordinator?

AspectSuccessProject Coordinator
Required CredentialsTypically a bachelor's degree in business, management, or related fieldUsually a bachelor's degree in business, management, or related area
Work EnvironmentCorporate, organizational, or project-based settingsProject teams across various industries, often in office settings
Employer & Industry UsageUsed in corporate and organizational contexts to denote achievement or a role focused on outcomesCommonly employed in project management to coordinate tasks and timelines

While both Success and Project Coordinator roles often require similar educational backgrounds and work in organizational environments, Success typically refers to achieving goals or outcomes, whereas a Project Coordinator focuses on managing project tasks and timelines. Understanding these differences helps clarify job expectations and career paths.

What are the most commonly searched types of Success jobs in Illinois?

The most popular types of Success jobs in Illinois are:

What cities in Illinois are hiring for Success jobs?

Cities in Illinois with the most Success job openings:

Infographic showing various Success job openings in Illinois as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $47,423 per year, or $22.8 per hour.

Academic Success Coach

Chicago State University

Chicago, IL • On-site

$47K/yr

Full-time

Medical, Dental, Life

Re-posted 20 days ago


Job description

Posting Details
Position Information
Posting Number
S26278P
Posting Date
Closing Date
Title
Academic Success Coach
Working Title
Academic Success Coach
Salary Range
$47,000 Annual for each person
Employee Class
Administrator
Department
Student Success
Full-time/ Part-time
Full-time
Specialization
Hours Per Week
40 Hours per week
Standard Work Week
Monday-Friday
Benefits
This position is eligible for health, dental, life insurance and other benefits through Chicago State University. Click here for a complete list of benefits: https://csu.edu/humanresources/benefits.htm
Job Summary
The Academic Success Coach provides holistic support to undergraduate students from their freshman year through graduation. This is a grant-funded position for two years, dedicated to fostering the development of academic skills, behaviors, and habits that contribute to student success in college and beyond. The coach helps students identify and overcome obstacles, while guiding them in building self-efficacy, resilience, and ownership of their educational journey. Academic Success Coaches also collaborate across campus to ensure students receive comprehensive support in academics, career readiness, and personal development.
Job Description
  • Partner with students to develop and strengthen study skills, time management strategies, and effective learning habits tailored to their academic needs.
  • Motivate students to take ownership of their academic progress by fostering self-regulation, goal setting, and persistence throughout their collegiate career.
  • Maintain a caseload of students-including first-time freshmen, transfer students, and students on academic probation-and track their progress through proactive outreach, check-ins, and scheduled meetings.
  • Identify and address academic, social, and personal barriers impacting student success, providing coaching or referral to appropriate campus resources (e.g., tutoring, counseling, career services, disability services).
  • Develop and facilitate workshops, presentations, and programming that promote retention and progression for students at every stage, from first-year seminars to graduation readiness.
  • Support campus-wide initiatives such as New Student Orientation, Welcome Week, Rise Academy cohorts, Sophomore Academy, Transfer Pathways, and Open Houses.
  • Collaborate with faculty, advisors, and staff to enhance communication, coordinate student support, and accelerate progress toward degree completion.
  • Collect, analyze, and interpret student data to evaluate effectiveness of interventions and improve services.
  • Participate in professional development, team meetings, and training sessions to remain current on best practices in student success coaching and higher education.

Minimum Qualifications
  • Bachelor's degree from an accredited institution.
  • Minimum of three (3) years of experience working in higher education, academic support, student services, or a related field.
  • Demonstrated ability to work effectively with diverse student populations.

Preferred Qualifications
  • Master's degree in education, counseling, student affairs, or related field.
  • Experience teaching or facilitating student workshops.
  • Prior experience supporting at-risk, first-generation, or underrepresented students.

Knowledge, Skills and Abilities
  • Knowledge of academic coaching, advising, instructional, and mentoring techniques, as well as current trends and best practices in higher education.
  • Familiarity with student success programming across the student lifecycle, from first-year transition to degree completion.
  • Strong interpersonal, communication, and motivational skills with the ability to connect with students from diverse backgrounds.
  • Proficiency in technology tools including MS Office Suite and student information systems.
  • Ability to balance multiple demands, manage time effectively, and collaborate with faculty, staff, and administrators to support student success.

Additional Applicant Information
Physical Requirement/ Demands
Work Environment