Oryx is seeking highly motivated and customer-focused individuals to join our team as a Customer Success Manager in the innovative dental technology space. The ideal candidate will be passionate ...
Quick apply
Oryx is seeking highly motivated and customer-focused individuals to join our team as a Customer Success Manager in the innovative dental technology space. The ideal candidate will be passionate ...
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Mclean, VA · On-site
Oryx is seeking highly motivated and customer-focused individuals to join our team as a Customer Success Manager in the innovative dental technology space. The ideal candidate will be passionate ...
Customer Success Manager
Mclean, VA · On-site
Oryx is seeking highly motivated and customer-focused individuals to join our team as a Customer Success Manager in the innovative dental technology space. The ideal candidate will be passionate ...
Customer Success Manager
Reston, VA · On-site
Customer Success Manager IOTAP is the creator of Work 365. Work 365 is a SaaS application for companies generating revenue through a subscription model. Work 365 users are services companies and ...
Customer Success Manager
Reston, VA · On-site
Customer Success Manager IOTAP is the creator of Work 365. Work 365 is a SaaS application for companies generating revenue through a subscription model. Work 365 users are services companies and ...
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Glen Allen, VA · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Glen Allen, VA · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Glen Allen, VA · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Glen Allen, VA · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor to empower leading organizations to transform their work through process applications built on Appian ...
We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor to empower leading organizations to transform their work through process applications built on Appian ...
As a PerformYard Customer Success Manager (CSM), You will work to build long-lasting relationships with our customers founded on successful adoption and ongoing usage of our leading software product.
As a PerformYard Customer Success Manager (CSM), You will work to build long-lasting relationships with our customers founded on successful adoption and ongoing usage of our leading software product.
Customer Success Manager
Richmond, VA · On-site
Customer Success Manager GenLogs is a hardware, software, and data company building the next generation of Truck Intelligence™. Our mission is to build unbreakable supply chains in order to make ...
Customer Success Manager
Richmond, VA · On-site
Customer Success Manager GenLogs is a hardware, software, and data company building the next generation of Truck Intelligence™. Our mission is to build unbreakable supply chains in order to make ...
Customer Success Manager
Arlington, VA · On-site +1
As a PerformYard Customer Success Manager (CSM), You will work to build long-lasting relationships with our customers founded on successful adoption and ongoing usage of our leading software product.
Customer Success Manager
Arlington, VA · On-site +1
As a PerformYard Customer Success Manager (CSM), You will work to build long-lasting relationships with our customers founded on successful adoption and ongoing usage of our leading software product.
Customer Success Manager
Richmond, VA · On-site
$80 - $100/hr
Customer Success Manager Location: Atlanta Job Tags: Product About the Role GenLogs is a hardware, software, and data company building the next generation of Truck Intelligence™. Our mission is to ...
Customer Success Manager
Richmond, VA · On-site
$80 - $100/hr
Customer Success Manager Location: Atlanta Job Tags: Product About the Role GenLogs is a hardware, software, and data company building the next generation of Truck Intelligence™. Our mission is to ...
Customer Success Manager
Mclean, VA · On-site
We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor to empower leading organizations to transform their work through process applications built on Appian ...
Quick apply
Customer Success Manager
Mclean, VA · On-site
We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor to empower leading organizations to transform their work through process applications built on Appian ...
Customer Success Manager
Mclean, VA · On-site
We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor to empower leading organizations to transform their work through process applications built on Appian ...
Customer Success Manager
Mclean, VA · On-site
We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor to empower leading organizations to transform their work through process applications built on Appian ...
Customer Success Manager
Mclean, VA · On-site
We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor to empower leading organizations to transform their work through process applications built on Appian ...
Customer Success Manager
Mclean, VA · On-site
We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor to empower leading organizations to transform their work through process applications built on Appian ...
Customer Success Manager
Mclean, VA · On-site
$125 - $250/hr
We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor to empower leading organizations to transform their work through process applications built on Appian ...
Customer Success Manager
Mclean, VA · On-site
$125 - $250/hr
We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor to empower leading organizations to transform their work through process applications built on Appian ...
Customer Success Manager
Charlottesville, VA · On-site
$59K - $84K/yr
You will also build skills that support multiple career paths within Customer Success, Relationship Management, Sales, or Product. The environment encourages ongoing learning, initiative, and ...
Customer Success Manager
Charlottesville, VA · On-site
$59K - $84K/yr
You will also build skills that support multiple career paths within Customer Success, Relationship Management, Sales, or Product. The environment encourages ongoing learning, initiative, and ...
Customer Success Manager
Herndon, VA · On-site
Customer Success Manager Intelligent. Dynamic. Resilient. Everfox, formerly Forcepoint Federal, has been defending the world's most critical data and networks against the most complex cyber threats ...
Customer Success Manager
Herndon, VA · On-site
Customer Success Manager Intelligent. Dynamic. Resilient. Everfox, formerly Forcepoint Federal, has been defending the world's most critical data and networks against the most complex cyber threats ...
Customer Success Manager
Reston, VA · On-site
You will be working with the business leaders to drive outcomes in a fast-growing market. visit: www.work365apps.com As a Customer Success Manager , you will partner with customer stakeholders to ...
Customer Success Manager
Reston, VA · On-site
You will be working with the business leaders to drive outcomes in a fast-growing market. visit: www.work365apps.com As a Customer Success Manager , you will partner with customer stakeholders to ...
Customer Success Manager
Richmond, VA · On-site
$70 - $90/hr
ABOUT THE JOB The primary focus of the Customer Success Manager role is to provide world‑class customer experience for our growing customer base. As a CSM, you will own a portfolio of Mid‑Market ...
Customer Success Manager
Richmond, VA · On-site
$70 - $90/hr
ABOUT THE JOB The primary focus of the Customer Success Manager role is to provide world‑class customer experience for our growing customer base. As a CSM, you will own a portfolio of Mid‑Market ...
Evening Customer Success Manager Edtech information
What is the difference between Evening Customer Success Manager Edtech vs Evening Customer Support Specialist Edtech?
| Aspect | Evening Customer Success Manager Edtech | Evening Customer Support Specialist Edtech |
|---|---|---|
| Credentials | Relevant experience in customer success, often with certifications in customer relationship management | Technical support experience, often with certifications in product support or IT |
| Work Environment | Proactively manages customer accounts, builds relationships, and ensures product adoption | Provides technical assistance, resolves user issues, and supports product usage |
| Employer & Industry Usage | Used by edtech companies focusing on customer retention and success | Common in edtech companies providing technical support and troubleshooting |
While both roles serve edtech customers in the evening, the Customer Success Manager focuses on relationship building and product adoption, whereas the Customer Support Specialist handles technical issues and troubleshooting. Understanding these differences helps in choosing the right career path or job search focus.
What are the most commonly searched types of Customer Success Manager Edtech jobs in Virginia?
The most popular types of Customer Success Manager Edtech jobs in Virginia are:
What are popular job titles related to Evening Customer Success Manager Edtech jobs in Virginia?
For Evening Customer Success Manager Edtech jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Evening Customer Success Manager Edtech jobs in Virginia look for?
The top searched job categories for Evening Customer Success Manager Edtech jobs in Virginia are:
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Cities in Virginia with the most Evening Customer Success Manager Edtech job openings:
Full-time
Dental
Re-posted 4 days ago
Job description
Join the herd! Oryx is seeking highly motivated and customer-focused individuals to join our team as a Customer Success Manager in the innovative dental technology space. The ideal candidate will be passionate about helping our clients maximize the value of our products and services, ensuring their long-term success and satisfaction. This role requires a blend of technical understanding, relationship management, and a proactive approach to customer engagement.
Responsibilities:- Client Relationship Management: Build and maintain strong, lasting relationships with key clients, acting as their primary point of contact and trusted advisor.
- Onboarding & Training: Facilitate seamless onboarding experiences for new clients, in partnership with our onboarding, training and support team, to ensure successful adoption of Oryx across all offices and users.
- Product Adoption & Utilization: Monitor client engagement and product usage, identifying opportunities to increase adoption, feature utilization, and overall client satisfaction.
- Proactive Engagement: Proactively reach out to clients to discuss their needs, gather feedback, and offer solutions that align with their business goals.
- Issue Resolution: Serve as an escalation point for client issues, working closely with technical support and product teams to ensure timely and effective resolution.
- Renewals & Upselling: Collaborate with growth sales teams to identify potential upsell and cross-sell opportunities, and manage client renewals to ensure high retention rates.
- Feedback & Advocacy: Collect and synthesize client feedback to inform product development and improvement initiatives. Encourage satisfied clients to become advocates for our brand.
- Performance Reporting: Track and report on key customer success metrics, including client health scores, retention rates, and satisfaction levels.
- Excellent communication, interpersonal, and presentation skills.
- Bachelor's degree or equivalent professional experience.
- Experience in client-facing roles (examples: customer success, account management, or consulting).
- Proven ability to build and maintain strong client relationships.
- Proactive problem-solver with a strong customer advocacy mindset.
- Ability to manage multiple client accounts and competing priorities in a fast-paced environment.
- Willingness to travel occasionally for client visits or industry events.
- Proficiency with CRM software and customer success platforms (e.g., Salesforce, HubSpot).
- Bachelor's degree in Business, Marketing, Healthcare Administration, or a related field.
- Experience in customer success, account management, or client services within a SaaS company.
- Experience in the dental or healthcare technology industry.
- Familiarity working in a SaaS environment.
- Strong understanding of dental practice operations and workflows.
- Competitive salary and benefits package.
- Opportunity to work with the leading dental technology in the market.
- A collaborative and supportive team environment.
- Professional development and growth opportunities.
At Oryx, we’re on a mission to transform dental software and empower practices with modern, intuitive solutions. As a Customer Success Manager, you’ll be at the heart of that mission, ensuring our customers succeed, love using Oryx, and grow with us. You’ll have the opportunity to build deep client partnerships, drive adoption and outcomes, and directly shape how dental practices experience the future of technology.
To Apply:If you’re excited about supporting clients in their journey with a cutting-edge dental software platform, we’d love to hear from you!