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Evening Customer Success Manager Edtech Jobs in Reston, VA

Previous experience in a Customer Success or Account Management role. Core Competencies Demonstrates expertise in customer success management, focusing on relationship building, onboarding, and ...

New

As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...

Customer Success Manager Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure ...

Customer Success Manager Bitdefender is a cybersecurity leader delivering best-in-class threat prevention, detection, and response solutions worldwide. Guardian over millions of consumer, enterprise ...

Customer Success Manager Platform9 is the leader in simplifying enterprise Private Clouds. Founded by a team of VMware cloud pioneers, we are dedicated to transforming IT operations. Our flagship ...

Customer Success Manager

Mclean, VA · On-site

$65K - $75K/yr

Oryx is seeking highly motivated and customer-focused individuals to join our team as a Customer Success Manager in the innovative dental technology space. The ideal candidate will be passionate ...

Customer Success Manager

Bethesda, MD · Hybrid

$56K - $63K/yr

Customer Success Manager Education Week, a nonprofit, K-12 news organization, is seeking a Customer Success Manager to join its marketing and content sales team. Job Summary The Customer Success ...

As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...

Oryx is seeking highly motivated and customer-focused individuals to join our team as a Customer Success Manager in the innovative dental technology space. The ideal candidate will be passionate ...

Customer Success Manager IOTAP is the creator of Work 365. Work 365 is a SaaS application for companies generating revenue through a subscription model. Work 365 users are services companies and ...

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

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The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

New

As a PerformYard Customer Success Manager (CSM), You will work to build long-lasting relationships with our customers founded on successful adoption and ongoing usage of our leading software product.

We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor to empower leading organizations to transform their work through process applications built on Appian ...

As a PerformYard Customer Success Manager (CSM), You will work to build long-lasting relationships with our customers founded on successful adoption and ongoing usage of our leading software product.

As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...

Customer Success Manager The Customer Success Manager is responsible for leading and managing the customer success team, overseeing customer success projects, and ensuring the successful ...

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Showing results 1-20

Evening Customer Success Manager Edtech information

See Reston, VA salary details

$33.8K

$86.4K

$145.6K

How much do evening customer success manager edtech jobs pay per year?

As of Aug 21, 2026, the average yearly pay for evening customer success manager edtech in Reston, VA is $86,416.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,900.00 and $103,000.00 per year, depending on experience, location, and employer.

What is the difference between Evening Customer Success Manager Edtech vs Evening Customer Support Specialist Edtech?

AspectEvening Customer Success Manager EdtechEvening Customer Support Specialist Edtech
CredentialsRelevant experience in customer success, often with certifications in customer relationship managementTechnical support experience, often with certifications in product support or IT
Work EnvironmentProactively manages customer accounts, builds relationships, and ensures product adoptionProvides technical assistance, resolves user issues, and supports product usage
Employer & Industry UsageUsed by edtech companies focusing on customer retention and successCommon in edtech companies providing technical support and troubleshooting

While both roles serve edtech customers in the evening, the Customer Success Manager focuses on relationship building and product adoption, whereas the Customer Support Specialist handles technical issues and troubleshooting. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Evening Customer Success Manager Edtech jobs in Reston, VA?

For Evening Customer Success Manager Edtech jobs in Reston, VA, the most frequently searched job titles are:

What cities near Reston, VA are hiring for Evening Customer Success Manager Edtech jobs?

Cities near Reston, VA with the most Evening Customer Success Manager Edtech job openings:

Customer Success Manager

Jobtailor

Washington, DC • On-site

$70 - $110/hr

Other

Posted 3 days ago

New


Job description


  • Serve as the main point of contact for assigned customer accounts.

  • Lead customer success activities such as onboarding and training.

  • Identify opportunities for clients to get more value from our products.

  • Build and maintain regular communication with key accounts.

  • Conduct regular check-ins and business reviews with clients.

  • Proactively identify upsell and cross-sell opportunities.


Requirements

  • Fluent in written and spoken English.

  • Strong relationship-building skills.

  • Excellent communication skills.

  • Good analytical skills.

  • Solid understanding of customer retention strategies.

  • Detail-oriented with the ability to manage multiple customer accounts.

  • Previous experience in a Customer Success or Account Management role.


Core Competencies

Demonstrates expertise in customer success management, focusing on relationship building, onboarding, and retention strategies. Proficient in identifying upsell and cross-sell opportunities while maintaining effective communication with key accounts.


Highest-signal resume keywords

  • Customer Success Management

  • Account Management

  • Relationship Building

  • Customer Retention Strategies

  • Analytical Skills


ATS Optimization Keywords
Soft Skills

  • Excellent Communication Skills

  • Detail-Oriented

  • Strong Relationship-Building Skills


Industry Keywords

  • Customer Accounts

  • Onboarding

  • Training

  • Business Reviews

  • Upsell Opportunities

  • Cross-Sell Opportunities

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