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Account Success Manager Jobs in Raleigh, NC (NOW HIRING)

Studycast

Senior Customer Success Manager

Raleigh, NC · On-site

Join us in transforming how healthcare professionals manage and share imaging data through ... Success in this role is measured by retention, account growth, and customer advocacy across an ...

Clever Devices Ltd.

Customer Success Manager

Apex, NC · On-site

$90K - $130K/yr

This position is responsible for the success of all managed and support services for assigned accounts, as well as ensuring and maintaining a high customer satisfaction across all services at all ...

K4Connect

Client Success Manager

Raleigh, NC

Forecast and track key account metrics. * Work with product specialists to train and educate ... a customer success, account management, or a relationship management position. * Natural ...

K4Connect

Client Success Manager

Raleigh, NC · On-site

Forecast and track key account metrics. * Work with product specialists to train and educate ... a customer success, account management, or a relationship management position. * Natural ...

MaintainX

Customer Success Manager

Raleigh, NC

$150/day

Account Ownership and Prioritization * Manage a book of accounts with a focus on segmentation and strategic prioritization. * Create and execute success plans aligned with customer business ...

MaintainX

Customer Success Manager

Raleigh, NC · On-site

$150/day

Account Ownership and Prioritization * Manage a book of accounts with a focus on segmentation and strategic prioritization. * Create and execute success plans aligned with customer business ...

Hellios

Customer Success Manager

Raleigh, NC · On-site

Maintain and update actionable account plans for each Buyer. * Provide a regular progress status report to the Country Manager * Analysis of data to create actionable insightsfor the Buyers.

Global Relay

Customer Success Manager

Raleigh, NC

As a Customer Success Manager (CSM) at Global Relay, you will be the primary point of contact and a ... Build and execute account plans that balance growth and risk mitigation * Understand customer ...

Tanium

Customer Success Manager

Durham, NC · On-site +1

The Customer Success Manager is critical to helping customers receive value from their investment ... Onsite / customer-located work as deemed necessary by the customer and/or account team About Tanium ...

Global Relay

Customer Success Manager

Raleigh, NC · On-site

As a Customer Success Manager (CSM) at Global Relay, you will be the primary point of contact and a ... Build and execute account plans that balance growth and risk mitigation * Understand customer ...

Global Relay

Customer Success Manager

Apex, NC · On-site

As a Customer Success Manager (CSM) at Global Relay, you will be the primary point of contact and a ... Build and execute account plans that balance growth and risk mitigation * Understand customer ...

Tanium

Customer Success Manager

Durham, NC · Hybrid

... account team of Sales, Solution Engineers, Domain Architects, and more * Understand the unique ... Success, Account Management, Sales, Renewals, or Service Management / Professional Services ...

Tanium

Customer Success Manager

Durham, NC · Hybrid

The Customer Success Manager is critical to helping customers receive value from their investment ... Onsite / customer-located work as deemed necessary by the customer and/or account team About Tanium ...

Canals

Customer Success Manager

Raleigh, NC · Remote

The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals ... You'll own the full post-sale relationship for a portfolio of accounts -- leading onboarding ...

Steer

Strategic Customer Success Manager

Raleigh, NC · Remote

You are a strategic, proactive account owner who can build deep trust with both C-suite executives ... Demonstrated success managing the entire post-sale lifecycle, including renewals, expansions ...

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Showing results 1-20

All JobsAccount Success Manager JobsAccount Success Manager Jobs in Raleigh, NC

Account Success Manager information

See Raleigh, NC salary details

$28.7K

$64K

$103K

How much do account success manager jobs pay per year?

As of Jun 13, 2026, the average yearly pay for account success manager in Raleigh, NC is $63,979.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $76,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Account Success Manager, and why are they important?

To thrive as an Account Success Manager, you need strong relationship management, problem-solving abilities, and a background in business or customer service, often supported by a relevant degree. Familiarity with CRM software (like Salesforce), data analytics tools, and account management platforms is typically required. Exceptional communication, empathy, and proactive organizational skills help set top performers apart in this role. These competencies are crucial for building trust, ensuring client satisfaction, and driving long-term account growth.

How much does a CSM get paid?

A Customer Success Manager (CSM) typically earns between $60,000 and $100,000 annually, depending on experience, location, and industry. Senior CSMs or those in high-demand sectors can earn higher salaries, often supplemented with bonuses and commissions. The role often requires strong communication skills and familiarity with customer relationship management (CRM) tools.

What is the difference between Account Success Manager vs Customer Success Manager?

AspectAccount Success ManagerCustomer Success Manager
Primary FocusManaging specific client accounts to ensure retention and growthOverseeing overall customer experience and satisfaction across multiple accounts
Work EnvironmentOften client-facing, working closely with key accountsCollaborative, cross-functional teams, broader customer base
Required CredentialsRelevant industry experience, communication skillsSimilar credentials, often with customer service or account management background

While both roles focus on client success, the Account Success Manager concentrates on specific accounts to foster growth and retention, whereas the Customer Success Manager oversees the overall customer experience across multiple clients. Both roles require strong communication skills and industry knowledge, but their scope and daily responsibilities differ.

How does an Account Success Manager typically collaborate with other teams to ensure client satisfaction?

Account Success Managers work closely with cross-functional teams such as sales, product, and customer support to address client needs and ensure ongoing satisfaction. They often serve as the main point of contact for clients, relaying feedback and coordinating solutions internally. Regular meetings and updates with these departments are common to stay aligned on client goals, address issues proactively, and identify opportunities for upselling or process improvements. This collaborative approach helps maintain strong client relationships and drives overall business success.

What is an Account Success Manager?

An Account Success Manager is a professional responsible for ensuring that clients achieve their desired outcomes while using a company's products or services. They work closely with customers to understand their needs, provide solutions, and help them realize value from the company's offerings. Their role often includes onboarding, training, ongoing support, and serving as the main point of contact for client concerns. By fostering strong relationships, Account Success Managers help improve customer satisfaction and retention. They may also identify opportunities for account growth and upselling.

What jobs in the US pay $300,000 a year?

In the US, high-paying roles such as senior-level Account Success Managers, executive positions like Chief Revenue Officers, and specialized roles in finance, law, or technology can reach or exceed $300,000 annually. These positions often require extensive experience, advanced skills, and sometimes certifications or advanced degrees. Compensation varies based on industry, company size, and geographic location.

What job makes $10,000 a month without a degree?

An Account Success Manager can earn $10,000 or more per month through commissions, bonuses, and base salary, especially in high-performing roles within sales or client management. Success in this role often depends on strong communication skills, industry knowledge, and experience rather than formal education, with many positions offering performance-based compensation.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as senior executive positions (e.g., CEOs, CFOs), specialized medical professionals (e.g., surgeons, anesthesiologists), and successful entrepreneurs can earn $500,000 or more annually. Certain sales roles, investment bankers, and technology executives with significant experience and performance may also reach this level of compensation, often including bonuses and stock options.
What are popular job titles related to Account Success Manager jobs in Raleigh, NC? For Account Success Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Account Success Manager jobs in Raleigh, NC look for? The top searched job categories for Account Success Manager jobs in Raleigh, NC are:
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Account Success Manager jobs near you
Infographic showing various Account Success Manager job openings in Raleigh, NC as of June 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $63,979 per year, or $30.8 per hour.

Senior Customer Success Manager

Studycast

Raleigh, NC • On-site

Full-time

Posted 20 days ago

Job description

About Core Sound Imaging
Core Sound Imaging, a PSG company, is redefining the future of medical imaging through innovative, cloud-based technology. Our flagship platform, Studycast®, is a comprehensive PACS solution designed to enhance operational efficiency, reduce costs, and accelerate the delivery of patient care.
Studycast seamlessly integrates the entire imaging workflow - from EMR to exam, to report, and back to EMR - within a secure, cloud-based environment. Its intuitive interface enables clinicians to view diagnostic-quality images and generate structured reports anytime, anywhere, ensuring timely and informed clinical decisions. Join us in transforming how healthcare professionals manage and share imaging data through innovation, reliability, and cloud technology.
Join us in transforming how healthcare professionals manage and share imaging data through innovation, reliability, and cloud technology.
About the role
The Senior Customer Success Manager (Sr. CSM) serves as a trusted advisor to our top-tier customers, driving retention, adoption, and measurable business value. This role is responsible for managing high-impact client relationships, leading executive-level business reviews, and guiding customers toward outcomes that align with their operational and strategic goals.
The Sr. CSM is an expert in understanding customer workflows, identifying areas for optimization, and framing technology solutions in business terms. Success in this role is measured by retention, account growth, and customer advocacy across an assigned portfolio of key accounts.
What you'll do
Strategic Account Ownership
  • Own the health, retention, and growth of assigned top-tier customer accounts.
  • Serve as the senior point of contact and advisor to customer executives, IT leaders, and key stakeholders.
  • Develop and maintain account success plans that align customer objectives with measurable outcomes.

Executive-Level Business Reviews
  • Lead quarterly and annual business reviews focused on customer business objectives, alignment between customer objectives and Core Sound initiatives/service, customer ROI, and forward-looking strategy.
  • Present product usage metrics, adoption trends, and business impact in a data-driven, consultative way.
  • Facilitate cross-functional participation (Sales, Product, Support) to ensure full alignment on customer needs and outcomes.

Customer Value Realization
  • Translate product functionality into business value by connecting technology outcomes to operational efficiencies and ROI.
  • Proactively identify adoption gaps or process improvements that increase value realization and customer satisfaction.
  • Collaborate with Implementation, Support, and Product to drive enhancements that strengthen client outcomes.

Growth & Opportunity Development
  • Identify and pursue expansion opportunities through consultative discovery of unmet business needs.
  • Partner with Sales to develop proposals that extend the customers' use of our platform and deepen integration across their organization.
  • Maintain an accurate record of opportunities and engagement in CRM.

Insight & Reporting
  • Monitor and report on customer health metrics, adoption trends, and engagement patterns.
  • Provide regular executive summaries and insights to internal stakeholders.
  • Maintain complete visibility into portfolio status and forecast risk or growth potential.

Continuous Improvement
  • Actively contribute to evolving Customer Success playbooks, reporting frameworks, and customer engagement models.
  • Leverage AI and analytics tools to summarize interactions, identify trends, and improve account strategy.
  • Serve as a subject-matter expert and peer resource in conducting business-level conversations with enterprise customers.

Product Expertise
  • Serve as expert on Study Cast products and competitive landscape.
  • Leverage product knowledge to able to address and resolve customer issues.
  • Serve as voice of Product Management when discussion product roadmap with customers.

Qualifications
Education and Experience:
  • Bachelor's degree in Business Administration, Marketing, Communications, or a related field required.
  • 5-7 years of progressive experience in Customer Success, Account Management, or Client Services within a SaaS or technology-driven environment. Preferably, in medical imaging and/or PACS platform industry.
  • Proven history of managing enterprise-level client relationships and driving customer retention, satisfaction, and growth.
  • Experience in leading cross-functional initiatives with Sales, Product, and Support teams to enhance customer experience and achieve business outcomes.
  • Strong background in data-driven decision-making, including the use of CRM and customer success platforms (e.g., Salesforce, Gainsight, HubSpot).
  • Demonstrated ability to develop customer success strategies, optimize lifecycle engagement, and lead strategic business reviews.
  • Proven experience navigating contractual and commercial discussions with customers at the executive level.

Success Metrics:
  • Growth: Deliver measurable account expansion and solution adoption.
  • Retention: Meet or exceed company retention goals for top-tier accounts.
  • Engagement: Consistently lead impactful executive business reviews.
  • Product Adoption: Drive initiatives that increase customer value through product usage.
  • Advocacy: Increase number of customer references, case studies, or positive NPS responses.

Core Sound Imaging, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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