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Flexible Senior Customer Success Manager Jobs (NOW HIRING)

Canopy

Senior Customer Success Manager

Senior Customer Success Manager Senior Customer Success Manager Location: West Coast US (Remote with up to 50% travel) Canopy is dedicated to keeping medical personnel safe while at work. We offer ...

Genesys

$104 - $183/hr

Customer Success Manager page is loaded## Sr. Customer Success ManagerApplylocations: Utah, USA ... Flexible work schedules and work from home opportunities* Development and career growth ...

LoanPro

Sr. Customer Success Manager

Farmington, UT · On-site

Sr. Customer Success Manager - Farmington, UT (Preferred) Why LoanPro: "We want to change how the future of finance works. We're working to change finance to be highly personalized. It changes who ...

Genesys

Senior Customer Success Manager United States - Central Role Overview: Drive measurable customer ... Flexible work schedules and work from home opportunities * Development and career growth ...

New

Genesys

Senior Customer Success Manager United States- WEST Role Overview: Drive measurable customer value ... Flexible work schedules and work from home opportunities * Development and career growth ...

U.P. Shop

Senior Customer Success Manager

Miami, FL · On-site

As a Senior Customer Success Manager, you will serve as the primary point of contact for assigned strategic customers to develop long-lasting relationships with our most valuable customers. This ...

Nasuni

Senior Customer Success Manager

Boston, MA · Hybrid

Senior Customer Success Manager Location: Boston Seaport: 3 Days onsite, 2 days remote. About ... Flexible remote work policy * 10 Paid Holidays * Wide array of wellbeing offerings * Pre-tax ...

NetSPI

Senior Customer Success Manager

Senior Customer Success Manager NetSPI ® pioneered Penetration Testing as a Service (PTaaS) and leads the industry in modern pentesting. Combining world-class security professionals with AI and ...

Shovels, Inc.

$90 - $150/hr

Back to Careers Customer Success Remote (West Coast preferred) Senior Customer Success Manager Full-time · Customer Success & Growth Shovels is building the Google for local government data ...

Clari + Salesloft

Senior Customer Success Manager

OR · On-site +1

At Salesloft, our Senior Customer Success Manager will be pivotal to our company's success. You will be a key member of our fast-growing and high-performing Customer Success Organization acting as ...

Clari + Salesloft

Sr. Customer Success Manager

At Salesloft, our Senior Customer Success Manager will be pivotal to our company's success. You will be a key member of our fast-growing and high-performing Customer Success Organization acting as ...

Modulate

Senior Customer Success Manager

Somerville, MA · On-site +1

We're looking for a Senior Customer Success Manager to join the Business Development team to work ... Flexible PTO, with a strong culture of taking it * Weekly team lunches with dietary accommodations

Nasuni

Senior Customer Success Manager

Boston, MA · On-site

Senior Customer Success Manager Location: Boston Seaport: 3 Days onsite, 2 days remote. About ... Flexible remote work policy * 10 Paid Holidays * Wide array of wellbeing offerings * Pre-tax ...

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Flexible Senior Customer Success Manager information

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$32.5K

$83.1K

$140K

How much do flexible senior customer success manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for flexible senior customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Flexible Senior Customer Success Manager vs Customer Success Manager?

AspectFlexible Senior Customer Success ManagerCustomer Success Manager
CredentialsTypically requires 5+ years experience, relevant certifications (e.g., CSCP), and advanced industry knowledgeUsually requires 2-4 years experience and basic industry certifications
Work EnvironmentWorks with strategic accounts, often in a flexible or remote setting, focusing on high-value clientsHandles day-to-day client relationships, often in an office or hybrid environment
Employer & Industry UsageCommon in SaaS, tech, and enterprise software companiesWidely used across SaaS, tech, and service industries

The Flexible Senior Customer Success Manager typically has more experience, handles strategic accounts, and works in a flexible environment, whereas the Customer Success Manager focuses on daily client support and onboarding. Both roles are vital in customer retention but differ in scope and seniority.

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Flexible Senior Customer Success Manager jobs near you

Senior Customer Success Manager

Success Matcher Recruitment

New York, NY

Full-time

Posted 5 days ago

Job description

Senior Customer Success Manager

Our Client | NYC (Hybrid — 3 days/week, SoHo)

Our client is a fast-growing startup removing barriers to youth mental health care. They're looking for a Senior Customer Success Manager to own and grow a portfolio of 130–150 school partnerships — blending consultative relationship management with a proactive growth mindset to drive student referrals, build playbooks from scratch, and shape how their School Success function operates as they scale into new states.

What You'll Do

  • Manage a portfolio of ~150 school partnerships, running ~20 meetings per week with counselors, responding to questions, and proactively identifying students who could benefit from care
  • Drive growth through a consultative upsell motion, treating every touchpoint as an opportunity to increase referral volume and deepen engagement
  • Analyze data to identify which schools need more attention and run small experiments to drive referrals
  • Build and refine the team's playbooks, metrics, and operational processes in a function that's still taking shape
  • Collaborate cross-functionally with Ops, Product, Growth, and Clinical teams to resolve issues and improve the partner experience

What We're Looking For

  • 5+ years of experience in customer success, account management, or sales, with a growth/upsell component (not purely reactive support)
  • Early-stage startup experience — comfortable operating with limited resources and building processes from scratch
  • A proven track record managing a large book of business (not enterprise/low-volume accounts) in a B2B2C or B2C motion
  • A sales-minded, high-EQ approach — confident making the ask while building deep trust with busy school counselors
  • Based in NYC, or willing to relocate; able to work in-office 3 days/week in SoHo