Sr Customer Success Manager
Melville, NY · On-site
Senior Customer Success Manager KWI is seeking a results-driven Senior Customer Success Manager (CSM) to manage and grow a portfolio of strategic accounts. This role is responsible for driving ...
Melville, NY · On-site
Senior Customer Success Manager KWI is seeking a results-driven Senior Customer Success Manager (CSM) to manage and grow a portfolio of strategic accounts. This role is responsible for driving ...
Melville, NY · On-site
Senior Customer Success Manager KWI is seeking a results-driven Senior Customer Success Manager (CSM) to manage and grow a portfolio of strategic accounts. This role is responsible for driving ...
Senior Customer Success Manager Join Modulate as we pioneer the future of conversational ... Flexible PTO, with a strong culture of taking it * Weekly team lunches with dietary accommodations
Senior Customer Success Manager Join Modulate as we pioneer the future of conversational ... Flexible PTO, with a strong culture of taking it * Weekly team lunches with dietary accommodations
Senior Customer Success Manager Optimize Partners is an executive search & consulting firm for technology focused organizations. Our client, a fast growing B2B SaaS company, in the business process ...
Senior Customer Success Manager Optimize Partners is an executive search & consulting firm for technology focused organizations. Our client, a fast growing B2B SaaS company, in the business process ...
Manhattan, NY · On-site
$115K - $125K/yr
Senior Customer Success Manager Drive CB Insights' growth as part of our Customer Success team. The role you'll play: The CB Insights Senior Customer Success Manager (or as known at CB Insights, a ...
Manhattan, NY · On-site
$115K - $125K/yr
Senior Customer Success Manager Drive CB Insights' growth as part of our Customer Success team. The role you'll play: The CB Insights Senior Customer Success Manager (or as known at CB Insights, a ...
Senior Customer Success Manager We are looking for a Senior Customer Success Manager to join our growing team and serve as a strategic partner to our customers. This is a full-time remote position ...
Senior Customer Success Manager We are looking for a Senior Customer Success Manager to join our growing team and serve as a strategic partner to our customers. This is a full-time remote position ...
Sr. Customer Success Manager Prudentia Sciences is an AI-powered technology platform transforming how biopharma, biotech, and life sciences investors approach portfolio management, due diligence, and ...
Sr. Customer Success Manager Prudentia Sciences is an AI-powered technology platform transforming how biopharma, biotech, and life sciences investors approach portfolio management, due diligence, and ...
Seattle, WA · On-site
Senior Customer Success Manager United States- WEST Role Overview: Drive measurable customer value ... Flexible work schedules and work from home opportunities * Development and career growth ...
Seattle, WA · On-site
Senior Customer Success Manager United States- WEST Role Overview: Drive measurable customer value ... Flexible work schedules and work from home opportunities * Development and career growth ...
Senior Customer Success Manager United States- WEST Role Overview: Drive measurable customer value ... Flexible work schedules and work from home opportunities * Development and career growth ...
Senior Customer Success Manager United States- WEST Role Overview: Drive measurable customer value ... Flexible work schedules and work from home opportunities * Development and career growth ...
Manhattan, NY · On-site
$115 - $125/hr
CB Insights Senior Customer Success Manager (Forward Deployed Strategist) The Senior Customer Success Manager maintains a portfolio of key accounts, embedding within customers' strategy to help them ...
Manhattan, NY · On-site
$115 - $125/hr
CB Insights Senior Customer Success Manager (Forward Deployed Strategist) The Senior Customer Success Manager maintains a portfolio of key accounts, embedding within customers' strategy to help them ...
Sunnyvale, CA · On-site
$140K/yr
Now we need a Senior Customer Success Manager who can turn that advantage into lasting partnerships and exponential growth. The Opportunity You'll be the strategic advisor our Global 2000 clients ...
Sunnyvale, CA · On-site
$140K/yr
Now we need a Senior Customer Success Manager who can turn that advantage into lasting partnerships and exponential growth. The Opportunity You'll be the strategic advisor our Global 2000 clients ...
New York, NY · Hybrid
$110K - $130K/yr
As a Senior Customer Success Manager at Smartly, you'll take ownership of your own customers from the first week on, give consultative advice, scope and drive successful product trials and drive ...
New York, NY · Hybrid
$110K - $130K/yr
As a Senior Customer Success Manager at Smartly, you'll take ownership of your own customers from the first week on, give consultative advice, scope and drive successful product trials and drive ...
Somerville, MA · On-site +1
$128K/yr
We're looking for a Senior Customer Success Manager to join the Business Development team to work ... Flexible PTO, with a strong culture of taking it * Weekly team lunches with dietary accommodations
Quick apply
Somerville, MA · On-site +1
$128K/yr
We're looking for a Senior Customer Success Manager to join the Business Development team to work ... Flexible PTO, with a strong culture of taking it * Weekly team lunches with dietary accommodations
The Opportunity KWI is seeking a results-driven Senior Customer Success Manager (CSM) to manage and grow a portfolio of strategic accounts. This role is responsible for driving measurable customer ...
The Opportunity KWI is seeking a results-driven Senior Customer Success Manager (CSM) to manage and grow a portfolio of strategic accounts. This role is responsible for driving measurable customer ...
$110K - $120K/yr
We pride ourselves on our collaborative, flexible, and communicative culture that puts people at the center of everything we do. Senior Customer Success Manager For over 20 years, SPINS has been a ...
New
$110K - $120K/yr
We pride ourselves on our collaborative, flexible, and communicative culture that puts people at the center of everything we do. Senior Customer Success Manager For over 20 years, SPINS has been a ...
New
We're looking for a Senior Customer Success Manager to own relationships with our Titan customers end-to-end - from onboarding through active project support. You'll serve as their primary point of ...
We're looking for a Senior Customer Success Manager to own relationships with our Titan customers end-to-end - from onboarding through active project support. You'll serve as their primary point of ...
Senior Customer Success Manager This role has been designated as 'Remote/Teleworker', which means you will primarily work from home. Hewlett Packard Enterprise is the global edge-to-cloud company ...
Senior Customer Success Manager This role has been designated as 'Remote/Teleworker', which means you will primarily work from home. Hewlett Packard Enterprise is the global edge-to-cloud company ...
Chicago, IL · On-site +1
$110K - $120K/yr
We pride ourselves on our collaborative, flexible, and communicative culture that puts people at the center of everything we do. Senior Customer Success Manager For over 20 years, SPINS has been a ...
Chicago, IL · On-site +1
$110K - $120K/yr
We pride ourselves on our collaborative, flexible, and communicative culture that puts people at the center of everything we do. Senior Customer Success Manager For over 20 years, SPINS has been a ...
What You'll Do As a Senior Customer Success Manager, you will use your ability to conduct business discussions, negotiations, and strategic conversations and be instrumental in driving customer value ...
What You'll Do As a Senior Customer Success Manager, you will use your ability to conduct business discussions, negotiations, and strategic conversations and be instrumental in driving customer value ...
New York, NY · Hybrid
$110K - $130K/yr
As a Senior Customer Success Manager at Smartly, you'll take ownership of your own customers from the first week on, give consultative advice, scope and drive successful product trials and drive ...
Quick apply
New York, NY · Hybrid
$110K - $130K/yr
As a Senior Customer Success Manager at Smartly, you'll take ownership of your own customers from the first week on, give consultative advice, scope and drive successful product trials and drive ...
Manhattan, NY · On-site
$95 - $105/hr
Description Sr. Customer Success Manager 7+ Month W2 Contract New York, NY (hybrid preferred) Here's how you'll become a key player with this opportunity: This is an exciting opportunity to join the ...
Manhattan, NY · On-site
$95 - $105/hr
Description Sr. Customer Success Manager 7+ Month W2 Contract New York, NY (hybrid preferred) Here's how you'll become a key player with this opportunity: This is an exciting opportunity to join the ...
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
| Aspect | Flexible Senior Customer Success Manager | Customer Success Manager |
|---|---|---|
| Credentials | Typically requires 5+ years experience, relevant certifications (e.g., CSCP), and advanced industry knowledge | Usually requires 2-4 years experience and basic industry certifications |
| Work Environment | Works with strategic accounts, often in a flexible or remote setting, focusing on high-value clients | Handles day-to-day client relationships, often in an office or hybrid environment |
| Employer & Industry Usage | Common in SaaS, tech, and enterprise software companies | Widely used across SaaS, tech, and service industries |
The Flexible Senior Customer Success Manager typically has more experience, handles strategic accounts, and works in a flexible environment, whereas the Customer Success Manager focuses on daily client support and onboarding. Both roles are vital in customer retention but differ in scope and seniority.
Cities with the most Flexible Senior Customer Success Manager job openings:
The most popular types of Senior Customer Success Manager jobs are:
States with the most job openings for Flexible Senior Customer Success Manager jobs include:
The top searched job categories for Flexible Senior Customer Success Manager jobs are:
KWI is seeking a results-driven Senior Customer Success Manager (CSM) to manage and grow a portfolio of strategic accounts. This role is responsible for driving measurable customer outcomes, ensuring operational excellence in program execution, and contributing directly to retention and expansion of revenue. The Senior CSM will act as a trusted advisor to customers, aligning KWI's solutions to their business objectives while maintaining strong Gross Revenue Retention (GRR) and driving Net Revenue Retention (NRR) through expansion opportunities. The Senior CSM will form relationships at the highest levels of our customers (the "Sponsors" and not just the "Users").
We are a small team with a big vision: to be the premier provider of cloud technology solutions for retailers. KWI offers a complete, unified commerce solution from a single database, specifically designed to help specialty retailers grow their business. Our portfolio of customers includes Pandora, Bluemercury, Tom Ford and many other globally recognizable brands. We combine Point of Sale, Merchandising, Order Management, eCommerce, CRM, and Loss Prevention into one cloud-based platform. We are a Values and Mission driven organization, and we believe that if we develop and demonstrate leadership in our strategy, operations, and people, we will continue to drive product innovation and service excellence.
As a Sr Customer Success Manager, you excel at the following