Sr Customer Success Manager
Melville, NY · On-site
Senior Customer Success Manager KWI is seeking a results-driven Senior Customer Success Manager (CSM) to manage and grow a portfolio of strategic accounts. This role is responsible for driving ...
Melville, NY · On-site
Senior Customer Success Manager KWI is seeking a results-driven Senior Customer Success Manager (CSM) to manage and grow a portfolio of strategic accounts. This role is responsible for driving ...
Melville, NY · On-site
Senior Customer Success Manager KWI is seeking a results-driven Senior Customer Success Manager (CSM) to manage and grow a portfolio of strategic accounts. This role is responsible for driving ...
$104 - $183/hr
Customer Success Manager page is loaded## Sr. Customer Success ManagerApplylocations: Utah, USA ... Flexible work schedules and work from home opportunities* Development and career growth ...
$104 - $183/hr
Customer Success Manager page is loaded## Sr. Customer Success ManagerApplylocations: Utah, USA ... Flexible work schedules and work from home opportunities* Development and career growth ...
Senior Customer Success Manager The Senior Customer Success Manager is responsible for driving ... Flexible remote work policy * 10 Paid Holidays * Wide array of wellbeing offerings * Pre-tax ...
Senior Customer Success Manager The Senior Customer Success Manager is responsible for driving ... Flexible remote work policy * 10 Paid Holidays * Wide array of wellbeing offerings * Pre-tax ...
Senior Customer Success Manager Join Modulate as we pioneer the future of conversational ... Flexible PTO, with a strong culture of taking it * Weekly team lunches with dietary accommodations
Senior Customer Success Manager Join Modulate as we pioneer the future of conversational ... Flexible PTO, with a strong culture of taking it * Weekly team lunches with dietary accommodations
Farmington, UT · On-site
$90 - $130/hr
Sr. Customer Success Manager - Farmington, UT (Preferred) Why LoanPro: "We want to change how the future of finance works. We're working to change finance to be highly personalized. It changes who ...
Farmington, UT · On-site
$90 - $130/hr
Sr. Customer Success Manager - Farmington, UT (Preferred) Why LoanPro: "We want to change how the future of finance works. We're working to change finance to be highly personalized. It changes who ...
Melville, NY · On-site
$110K/yr
Sr Customer Success Manager Department: Customer Experience Employment Type: Full Time Location: Melville, NY Compensation: $110,000 / year Description The Opportunity KWI is seeking a results-driven ...
Melville, NY · On-site
$110K/yr
Sr Customer Success Manager Department: Customer Experience Employment Type: Full Time Location: Melville, NY Compensation: $110,000 / year Description The Opportunity KWI is seeking a results-driven ...
Sr. Customer Success Manager - Farmington, UT (Preferred) Why LoanPro: "We want to change how the future of finance works. We're working to change finance to be highly personalized. It changes who ...
Sr. Customer Success Manager - Farmington, UT (Preferred) Why LoanPro: "We want to change how the future of finance works. We're working to change finance to be highly personalized. It changes who ...
Sr. Customer Success Manager - Farmington, UT (Preferred) Why LoanPro: "We want to change how the future of finance works. We're working to change finance to be highly personalized. It changes who ...
Sr. Customer Success Manager - Farmington, UT (Preferred) Why LoanPro: "We want to change how the future of finance works. We're working to change finance to be highly personalized. It changes who ...
Sr. Customer Success Manager Prudentia Sciences is an AI-powered technology platform transforming how biopharma, biotech, and life sciences investors approach portfolio management, due diligence, and ...
Sr. Customer Success Manager Prudentia Sciences is an AI-powered technology platform transforming how biopharma, biotech, and life sciences investors approach portfolio management, due diligence, and ...
Senior Customer Success Manager United States- WEST Role Overview: Drive measurable customer value ... Flexible work schedules and work from home opportunities * Development and career growth ...
Senior Customer Success Manager United States- WEST Role Overview: Drive measurable customer value ... Flexible work schedules and work from home opportunities * Development and career growth ...
Senior Customer Success Manager United States- WEST Role Overview: Drive measurable customer value ... Flexible work schedules and work from home opportunities * Development and career growth ...
Senior Customer Success Manager United States- WEST Role Overview: Drive measurable customer value ... Flexible work schedules and work from home opportunities * Development and career growth ...
Senior Customer Success Manager, State Implementations Are you passionate about education and data ... Flexible Work Environment : Embrace remote work, with occasion travel. If you're ready to ...
Senior Customer Success Manager, State Implementations Are you passionate about education and data ... Flexible Work Environment : Embrace remote work, with occasion travel. If you're ready to ...
$90K - $105K/yr
Sr. Customer Success Manager (CSM) As a Sr. Customer Success Manager (CSM), you will serve as the ... flexible paid time off, generous parental leave, life and disability insurances and more.
$90K - $105K/yr
Sr. Customer Success Manager (CSM) As a Sr. Customer Success Manager (CSM), you will serve as the ... flexible paid time off, generous parental leave, life and disability insurances and more.
Senior Customer Success Manager, State Implementations Are you passionate about education and data ... Flexible Work Environment : Embrace remote work, with occasion travel. If you're ready to ...
Senior Customer Success Manager, State Implementations Are you passionate about education and data ... Flexible Work Environment : Embrace remote work, with occasion travel. If you're ready to ...
Miami, FL · On-site
As a Senior Customer Success Manager, you will serve as the primary point of contact for assigned strategic customers to develop long-lasting relationships with our most valuable customers. This ...
Miami, FL · On-site
As a Senior Customer Success Manager, you will serve as the primary point of contact for assigned strategic customers to develop long-lasting relationships with our most valuable customers. This ...
Kalamazoo, MI · Remote
$110K - $120K/yr
Senior Customer Success Manager, State ImplementationsAre you passionate about education and data ... Flexible Work Environment: Embrace remote work, with occasion travel.If you're ready to contribute ...
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Kalamazoo, MI · Remote
$110K - $120K/yr
Senior Customer Success Manager, State ImplementationsAre you passionate about education and data ... Flexible Work Environment: Embrace remote work, with occasion travel.If you're ready to contribute ...
Senior Customer Success Manager Location: Boston Seaport: 3 Days onsite, 2 days remote. About ... Flexible remote work policy * 10 Paid Holidays * Wide array of wellbeing offerings * Pre-tax ...
Senior Customer Success Manager Location: Boston Seaport: 3 Days onsite, 2 days remote. About ... Flexible remote work policy * 10 Paid Holidays * Wide array of wellbeing offerings * Pre-tax ...
Austin, TX · On-site
$110 - $150/hr
We're looking for a Senior Customer Success Manager to own relationships with our Titan customers end-to-end - from onboarding through active project support. You'll serve as their primary point of ...
New
Austin, TX · On-site
$110 - $150/hr
We're looking for a Senior Customer Success Manager to own relationships with our Titan customers end-to-end - from onboarding through active project support. You'll serve as their primary point of ...
New
Minneapolis, MN · On-site
$77 - $119/hr
We are seeking a Sr. Customer Success Manager to join our Customer Success Team. In this role, you will ensure an outstanding customer experience throughout the customer's lifecycle by understanding ...
Minneapolis, MN · On-site
$77 - $119/hr
We are seeking a Sr. Customer Success Manager to join our Customer Success Team. In this role, you will ensure an outstanding customer experience throughout the customer's lifecycle by understanding ...
$183 - $355/hr
Senior Customer Success Manager This role has been designated as 'Remote/Teleworker', which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud ...
$183 - $355/hr
Senior Customer Success Manager This role has been designated as 'Remote/Teleworker', which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud ...
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
| Aspect | Flexible Senior Customer Success Manager | Customer Success Manager |
|---|---|---|
| Credentials | Typically requires 5+ years experience, relevant certifications (e.g., CSCP), and advanced industry knowledge | Usually requires 2-4 years experience and basic industry certifications |
| Work Environment | Works with strategic accounts, often in a flexible or remote setting, focusing on high-value clients | Handles day-to-day client relationships, often in an office or hybrid environment |
| Employer & Industry Usage | Common in SaaS, tech, and enterprise software companies | Widely used across SaaS, tech, and service industries |
The Flexible Senior Customer Success Manager typically has more experience, handles strategic accounts, and works in a flexible environment, whereas the Customer Success Manager focuses on daily client support and onboarding. Both roles are vital in customer retention but differ in scope and seniority.
Cities with the most Flexible Senior Customer Success Manager job openings:
The most popular types of Senior Customer Success Manager jobs are:
States with the most job openings for Flexible Senior Customer Success Manager jobs include:
The top searched job categories for Flexible Senior Customer Success Manager jobs are:
KWI is seeking a results-driven Senior Customer Success Manager (CSM) to manage and grow a portfolio of strategic accounts. This role is responsible for driving measurable customer outcomes, ensuring operational excellence in program execution, and contributing directly to retention and expansion of revenue. The Senior CSM will act as a trusted advisor to customers, aligning KWI's solutions to their business objectives while maintaining strong Gross Revenue Retention (GRR) and driving Net Revenue Retention (NRR) through expansion opportunities. The Senior CSM will form relationships at the highest levels of our customers (the "Sponsors" and not just the "Users").
We are a small team with a big vision: to be the premier provider of cloud technology solutions for retailers. KWI offers a complete, unified commerce solution from a single database, specifically designed to help specialty retailers grow their business. Our portfolio of customers includes Pandora, Bluemercury, Tom Ford and many other globally recognizable brands. We combine Point of Sale, Merchandising, Order Management, eCommerce, CRM, and Loss Prevention into one cloud-based platform. We are a Values and Mission driven organization, and we believe that if we develop and demonstrate leadership in our strategy, operations, and people, we will continue to drive product innovation and service excellence.
As a Sr Customer Success Manager, you excel at the following