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Flexible Senior Customer Success Manager Jobs (NOW HIRING)

YozmaTech

Senior Customer Success Manager

Boston, MA · On-site

Senior Customer Success Manager Boston, Massachusetts, United States About the Job Senior Customer Success Manager Main Responsibilities: * Own the voice of the customer by developing and maintaining ...

Genesys

Senior Customer Success Manager United States- WEST Role Overview: Drive measurable customer value ... Flexible work schedules and work from home opportunities * Development and career growth ...

Prudentia Sciences

Senior Customer Success Manager

Sr. Customer Success Manager Prudentia Sciences is an AI-powered technology platform transforming how biopharma, biotech, and life sciences investors approach portfolio management, due diligence, and ...

SPINS

Senior Customer Success Manager

Chicago, IL · On-site

$110K - $120K/yr

We pride ourselves on our collaborative, flexible, and communicative culture that puts people at the center of everything we do. Senior Customer Success Managers guide Datasembly clients from ...

eGain

Senior Customer Success Manager

Sunnyvale, CA · On-site

$140K/yr

Now we need a Senior Customer Success Manager who can turn that advantage into lasting partnerships and exponential growth. The Opportunity You'll be the strategic advisor our Global 2000 clients ...

ALVARIA

Senior Customer Success Manager

Phoenix, AZ · On-site

Position Overview The Senior Customer Success Manager is a strategic, client-facing role responsible for protecting customer retention, driving successful renewals, and ensuring customers realize ...

Nasuni

Senior Customer Success Manager

Boston, MA · On-site

Senior Customer Success Manager Location: Boston Seaport: 3 Days onsite, 2 days remote. About ... Flexible remote work policy * 10 Paid Holidays * Wide array of wellbeing offerings * Pre-tax ...

Modulate

Senior Customer Success Manager

Somerville, MA · On-site +1

$128K/yr

We're looking for a Senior Customer Success Manager to join the Business Development team to work ... Flexible PTO, with a strong culture of taking it * Weekly team lunches with dietary accommodations

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Flexible Senior Customer Success Manager information

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$32.5K

$83.1K

$140K

How much do flexible senior customer success manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for flexible senior customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Flexible Senior Customer Success Manager vs Customer Success Manager?

AspectFlexible Senior Customer Success ManagerCustomer Success Manager
CredentialsTypically requires 5+ years experience, relevant certifications (e.g., CSCP), and advanced industry knowledgeUsually requires 2-4 years experience and basic industry certifications
Work EnvironmentWorks with strategic accounts, often in a flexible or remote setting, focusing on high-value clientsHandles day-to-day client relationships, often in an office or hybrid environment
Employer & Industry UsageCommon in SaaS, tech, and enterprise software companiesWidely used across SaaS, tech, and service industries

The Flexible Senior Customer Success Manager typically has more experience, handles strategic accounts, and works in a flexible environment, whereas the Customer Success Manager focuses on daily client support and onboarding. Both roles are vital in customer retention but differ in scope and seniority.

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Flexible Senior Customer Success Manager jobs near you

Senior Customer Success Manager

YozmaTech

Boston, MA • On-site

Other

Re-posted 18 days ago

Job description

Senior Customer Success Manager

Boston, Massachusetts, United States

About the Job Senior Customer Success Manager

Main Responsibilities:

  • Own the voice of the customer by developing and maintaining customer relationships, preparing and leading onboarding new users and identifying opportunities for product and service improvements.
  • Educate customers on the most relevant and up to date features, specific to their business and use case and help them to have them operational for them.
  • Partner with key stakeholders internally and externally to ensure clients are maximizing the product and its features.
  • Strategically and innovatively solving problems as client and business issues arise
  • Provide timely technical and product support
  • Increase customer renewals and expansion.

Requirements

  • At least 5 years of experience in customer success.
  • Working experience in the cyber industry must
  • If you managed CS in the past It is a great advantage
  • You need to have Technical Skills (Cyber / Security preferred)
  • Working experience with customers in B2B enterprise software products.
  • Experience in owning a book of business of 6-10 customer accounts
  • Experience with increasing customer satisfaction, adoption rates, and retention
  • Experience building and operating in an early-stage company highly preferred
  • Highly skilled in time management, taking initiative in front of a corporate setting and problem solving.
  • Quick learner with a good technical understanding.
  • Professional communication skills Verbal and written
  • Ability to travel 50% of the time

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