Sr Customer Success Manager
Melville, NY · On-site
Senior Customer Success Manager KWI is seeking a results-driven Senior Customer Success Manager (CSM) to manage and grow a portfolio of strategic accounts. This role is responsible for driving ...
Melville, NY · On-site
Senior Customer Success Manager KWI is seeking a results-driven Senior Customer Success Manager (CSM) to manage and grow a portfolio of strategic accounts. This role is responsible for driving ...
Melville, NY · On-site
Senior Customer Success Manager KWI is seeking a results-driven Senior Customer Success Manager (CSM) to manage and grow a portfolio of strategic accounts. This role is responsible for driving ...
$104 - $183/hr
Customer Success Manager page is loaded## Sr. Customer Success ManagerApplylocations: Utah, USA ... Flexible work schedules and work from home opportunities* Development and career growth ...
$104 - $183/hr
Customer Success Manager page is loaded## Sr. Customer Success ManagerApplylocations: Utah, USA ... Flexible work schedules and work from home opportunities* Development and career growth ...
Farmington, UT · On-site
$90 - $130/hr
Sr. Customer Success Manager - Farmington, UT (Preferred) Why LoanPro: "We want to change how the future of finance works. We're working to change finance to be highly personalized. It changes who ...
Farmington, UT · On-site
$90 - $130/hr
Sr. Customer Success Manager - Farmington, UT (Preferred) Why LoanPro: "We want to change how the future of finance works. We're working to change finance to be highly personalized. It changes who ...
Senior Customer Success Manager United States- WEST Role Overview: Drive measurable customer value ... Flexible work schedules and work from home opportunities * Development and career growth ...
Senior Customer Success Manager United States- WEST Role Overview: Drive measurable customer value ... Flexible work schedules and work from home opportunities * Development and career growth ...
Chicago, IL · On-site
$110K - $120K/yr
We pride ourselves on our collaborative, flexible, and communicative culture that puts people at the center of everything we do. Senior Customer Success Managers guide Datasembly clients from ...
Chicago, IL · On-site
$110K - $120K/yr
We pride ourselves on our collaborative, flexible, and communicative culture that puts people at the center of everything we do. Senior Customer Success Managers guide Datasembly clients from ...
Senior Customer Success Manager, State Implementations Are you passionate about education and data ... Flexible Work Environment : Embrace remote work, with occasion travel. If you're ready to ...
Senior Customer Success Manager, State Implementations Are you passionate about education and data ... Flexible Work Environment : Embrace remote work, with occasion travel. If you're ready to ...
$90K - $105K/yr
Sr. Customer Success Manager (CSM) As a Sr. Customer Success Manager (CSM), you will serve as the ... flexible paid time off, generous parental leave, life and disability insurances and more.
$90K - $105K/yr
Sr. Customer Success Manager (CSM) As a Sr. Customer Success Manager (CSM), you will serve as the ... flexible paid time off, generous parental leave, life and disability insurances and more.
Senior Customer Success Manager CORAS is a growth-stage company putting AI-powered decision ... Flexible work arrangements, including hybrid work options. * Opportunities for continuous ...
Senior Customer Success Manager CORAS is a growth-stage company putting AI-powered decision ... Flexible work arrangements, including hybrid work options. * Opportunities for continuous ...
Senior Customer Success Manager CORAS is a growth-stage company putting AI-powered decision ... Flexible work arrangements, including hybrid work options. * Opportunities for continuous ...
Senior Customer Success Manager CORAS is a growth-stage company putting AI-powered decision ... Flexible work arrangements, including hybrid work options. * Opportunities for continuous ...
Senior Customer Success Manager Location: Boston Seaport: 3 Days onsite, 2 days remote. About ... Flexible remote work policy * 10 Paid Holidays * Wide array of wellbeing offerings * Pre-tax ...
Senior Customer Success Manager Location: Boston Seaport: 3 Days onsite, 2 days remote. About ... Flexible remote work policy * 10 Paid Holidays * Wide array of wellbeing offerings * Pre-tax ...
Sunnyvale, CA · On-site
$140K/yr
Now we need a Senior Customer Success Manager who can turn that advantage into lasting partnerships and exponential growth. The Opportunity You'll be the strategic advisor our Global 2000 clients ...
Sunnyvale, CA · On-site
$140K/yr
Now we need a Senior Customer Success Manager who can turn that advantage into lasting partnerships and exponential growth. The Opportunity You'll be the strategic advisor our Global 2000 clients ...
At Salesloft, our Senior Customer Success Manager will be pivotal to our company's success. You will be a key member of our fast-growing and high-performing Customer Success Organization acting as ...
At Salesloft, our Senior Customer Success Manager will be pivotal to our company's success. You will be a key member of our fast-growing and high-performing Customer Success Organization acting as ...
OR · On-site +1
At Salesloft, our Senior Customer Success Manager will be pivotal to our company's success. You will be a key member of our fast-growing and high-performing Customer Success Organization acting as ...
OR · On-site +1
At Salesloft, our Senior Customer Success Manager will be pivotal to our company's success. You will be a key member of our fast-growing and high-performing Customer Success Organization acting as ...
We're looking for a Senior Customer Success Manager to own relationships with our Titan customers end-to-end - from onboarding through active project support. You'll serve as their primary point of ...
We're looking for a Senior Customer Success Manager to own relationships with our Titan customers end-to-end - from onboarding through active project support. You'll serve as their primary point of ...
Minneapolis, MN · On-site
$77 - $119/hr
We are seeking a Sr. Customer Success Manager to join our Customer Success Team. In this role, you will ensure an outstanding customer experience throughout the customer's lifecycle by understanding ...
Minneapolis, MN · On-site
$77 - $119/hr
We are seeking a Sr. Customer Success Manager to join our Customer Success Team. In this role, you will ensure an outstanding customer experience throughout the customer's lifecycle by understanding ...
Boston, MA · On-site
$90K - $105K/yr
Senior Customer Success Manager Hybrid (Boston, MA) About the company: LinkSquares is a Boston ... flexible paid time off, generous parental leave, life and disability insurances and more.
Boston, MA · On-site
$90K - $105K/yr
Senior Customer Success Manager Hybrid (Boston, MA) About the company: LinkSquares is a Boston ... flexible paid time off, generous parental leave, life and disability insurances and more.
Senior Customer Success Manager (Remote | Flexible | Performance-Based Role) Are you an experienced Customer Success or Client Support professional who thrives in a self-directed, performance-based ...
Senior Customer Success Manager (Remote | Flexible | Performance-Based Role) Are you an experienced Customer Success or Client Support professional who thrives in a self-directed, performance-based ...
What You'll Do As a Senior Customer Success Manager, you will use your ability to conduct business discussions, negotiations, and strategic conversations and be instrumental in driving customer value ...
What You'll Do As a Senior Customer Success Manager, you will use your ability to conduct business discussions, negotiations, and strategic conversations and be instrumental in driving customer value ...
Waltham, MA · On-site
$96K - $138K/yr
The Senior Customer Success Manager - Adoption (SCSM) works with Allego's existing enterprise ... Flexible Spending Account (FSA) * 401(k) with company matching * Short & long-term disability, AD&D ...
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Waltham, MA · On-site
$96K - $138K/yr
The Senior Customer Success Manager - Adoption (SCSM) works with Allego's existing enterprise ... Flexible Spending Account (FSA) * 401(k) with company matching * Short & long-term disability, AD&D ...
$77 - $119/hr
We are seeking a Sr. Customer Success Manager to join our Customer Success Team. In this role, you will ensure an outstanding customer experience throughout the customer's lifecycle by understanding ...
$77 - $119/hr
We are seeking a Sr. Customer Success Manager to join our Customer Success Team. In this role, you will ensure an outstanding customer experience throughout the customer's lifecycle by understanding ...
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
| Aspect | Flexible Senior Customer Success Manager | Customer Success Manager |
|---|---|---|
| Credentials | Typically requires 5+ years experience, relevant certifications (e.g., CSCP), and advanced industry knowledge | Usually requires 2-4 years experience and basic industry certifications |
| Work Environment | Works with strategic accounts, often in a flexible or remote setting, focusing on high-value clients | Handles day-to-day client relationships, often in an office or hybrid environment |
| Employer & Industry Usage | Common in SaaS, tech, and enterprise software companies | Widely used across SaaS, tech, and service industries |
The Flexible Senior Customer Success Manager typically has more experience, handles strategic accounts, and works in a flexible environment, whereas the Customer Success Manager focuses on daily client support and onboarding. Both roles are vital in customer retention but differ in scope and seniority.
Cities with the most Flexible Senior Customer Success Manager job openings:
The most popular types of Senior Customer Success Manager jobs are:
States with the most job openings for Flexible Senior Customer Success Manager jobs include:
The top searched job categories for Flexible Senior Customer Success Manager jobs are:
KWI is seeking a results-driven Senior Customer Success Manager (CSM) to manage and grow a portfolio of strategic accounts. This role is responsible for driving measurable customer outcomes, ensuring operational excellence in program execution, and contributing directly to retention and expansion of revenue. The Senior CSM will act as a trusted advisor to customers, aligning KWI's solutions to their business objectives while maintaining strong Gross Revenue Retention (GRR) and driving Net Revenue Retention (NRR) through expansion opportunities. The Senior CSM will form relationships at the highest levels of our customers (the "Sponsors" and not just the "Users").
We are a small team with a big vision: to be the premier provider of cloud technology solutions for retailers. KWI offers a complete, unified commerce solution from a single database, specifically designed to help specialty retailers grow their business. Our portfolio of customers includes Pandora, Bluemercury, Tom Ford and many other globally recognizable brands. We combine Point of Sale, Merchandising, Order Management, eCommerce, CRM, and Loss Prevention into one cloud-based platform. We are a Values and Mission driven organization, and we believe that if we develop and demonstrate leadership in our strategy, operations, and people, we will continue to drive product innovation and service excellence.
As a Sr Customer Success Manager, you excel at the following