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Full Time Senior Customer Success Manager Jobs (NOW HIRING)

Apollo GraphQL

Senior Customer Success Manager

$152K - $179K/yr

Apollo is seeking a motivated and dynamic individual to join our Customer Success team as a Senior Customer Success Manager. If you're passionate about delivering exceptional customer experiences and ...

Numerator

Sr. Customer Success Manager

$80K - $100K/yr

The salary range for this job is $80,000 - $100,000/year + Bonus As a Senior Customer Success Manager on the Enterprise Team, you will own post-onboarding customer relationships for a focused ...

WalkMe

Senior Customer Success Manager

Raleigh, NC · Hybrid

As a Senior Customer Success Manager, you will be a trusted advisor to a portfolio of up to 10 Fortune 1000 WalkMe customers managing a book of up to $6M in annual revenue, helping them achieve ...

Alloy.ai

Senior Customer Success Manager

Denver, CO · On-site

As a Senior Customer Success Manager, you will operate with a high degree of autonomy and ownership, balancing depth with key accounts and efficiency across your portfolio, while contributing to how ...

Karbon

Senior Customer Success Manager

Charlotte, NC

As a Senior Customer Success Manager at Karbon, you'll operate as the General Manager of your portfolio -- accountable for retention, expansion, value realization, and long-term customer growth. You ...

GlassHouse

Sr. Customer Success Manager

Franklin, TN · On-site

In this role, we are looking for an experienced, commercially minded Senior Customer Success Manager to own a book of business from post-onboarding through renewal. You are the relationship owner for ...

Alloy.ai

Senior Customer Success Manager

Denver, CO · On-site

As a Senior Customer Success Manager, you will operate with a high degree of autonomy and ownership, balancing depth with key accounts and efficiency across your portfolio, while contributing to how ...

Alloy.ai

Senior Customer Success Manager

Washington, DC · On-site

As a Senior Customer Success Manager, you will operate with a high degree of autonomy and ownership, balancing depth with key accounts and efficiency across your portfolio, while contributing to how ...

Spekit

Senior Customer Success Manager

Denver, CO · On-site

The Role As a Senior Customer Success Manager at Spekit, you own the outcomes for a portfolio of mid-market and enterprise accounts. You\'re the person your customers call when they need a thought ...

Shipfusion

Senior Customer Success Manager

York, PA · On-site

$80K - $95K/yr

We are looking for a highly motivated Customer Success Manager to join our Customer Success team! Reporting to the VP of Client Success you will be a key part of managing the success of Shipfusion ...

Actifai

Senior Customer Success Manager

Washington, DC · On-site

Actifai is seeking a Senior Customer Success Manager to support its pilot and rollout clients. The Company Actifai is an artificial intelligence company; we help clients optimize their high-value ...

Shipfusion

Senior Customer Success Manager

York, PA

$80K - $95K/yr

We are looking for a highly motivated Customer Success Manager to join our Customer Success team! Reporting to the VP of Client Success you will be a key part of managing the success of Shipfusion ...

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How much do full time senior customer success manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for full time senior customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.
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Full Time Senior Customer Success Manager jobs near you
Infographic showing various Full Time Senior Customer Success Manager job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Senior Customer Success Manager

Apollo GraphQL

Remote

$152K - $179K/yr

Full-time

Dental, Vision, Life

Re-posted 22 days ago

Job description

At Apollo GraphQL, we're revolutionizing GraphQL API orchestration, empowering organizations to innovate faster and rapidly deliver seamless experiences with lower risk. Our mission is to make application development easier, better, and accessible to more people. We build open-source tools and commercial services used by many thousands of developers in production.
Apollo is seeking a motivated and dynamic individual to join our Customer Success team as a Senior Customer Success Manager. If you're passionate about delivering exceptional customer experiences and thrive in a fast-paced, collaborative environment, we want you on our team.
What you'll do
  • Manage the customer adoption lifecycle for a book of named accounts, including onboarding, value realization, expansion, and turning customers into graph advocates.
  • Lead post-sales technical value-selling efforts, positioning solutions, delivering product demos, and facilitating new feature adoption, to expand customers' usage of GraphOS.
  • Own program and delivery management to drive timely and high impact customer outcomes with GraphOS.
  • Provide guidance on API architecture best practices and cloud migration strategies.
  • Consultatively lead customer workshops to quickly realize business value with their Graph, which may include Success Planning, Event Storming, Impact Mapping, or other activities.
  • Proactively maintain customer health and intervene in at risk accounts to prevent stagnation and reengage on a path to value.

Who you are
  • Strong technical value-selling skills with a proven ability to align solutions with customer needs.
  • Expertise in program and delivery management to drive tangible impact.
  • Experience in stakeholder management, ensuring alignment across technical and business teams.
  • Understanding of API architecture principles and cloud migration best practices.
  • Demonstrated ability to work with teams executing complex technical implementations.
  • Background in account relationship management, storytelling, and selling success narratives.
  • Experience with Git/Ops, Observability, and Kubernetes/Docker Deployment.
  • Strong proficiency in API deployment and prototype development.
  • Ability to assess and review Build/Value management and BVA processes.
  • Expertise in tracking health signals and managing retention strategies within customer plans.
  • Comfortable navigating technical solutions hands-on, ensuring alignment with product instructions.
  • Experience acting as a product owner.
  • Proven ability to scope, execute, and evaluate high-impact technical projects.

At Apollo, we strive to provide competitive, market-informed compensation whilst ensuring consistency within the team in each country. We make hiring decisions based on your skills, experience, and our overall assessment of what we learned during the hiring process.
The below salary range includes base salary + variable compensation. Apollo also offers equity, and benefits. Apollo offers all U.S. employees a choice of 3 Anthem Blue Cross medical plans and California residents can also choose from an additional 2 Kaiser medical plans. Dental and Vision benefits are provided by Sun Life Financial.
Location: This is a remote position that can be done from anywhere in the US or Canada, working PST or CST hours.
Equal Opportunity: Apollo is proud to be an equal-opportunity workplace dedicated to pursuing and hiring a talented and diverse workforce.
Privacy: California residents applying for positions at Apollo can see our privacy policy here.
E-Verify: Apollo is an E-Verify employer and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information, please visit E-Verify.

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